4.6
4.66643 star

Total 10 Positive Reviews

Aetna Health App User Positive Comments 2024

Aetna Health app received 10 positive comments and reviews by users. Can you share your positive thoughts about aetna health?

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Aetna Health for Positive User Reviews

No Signature Required!When I order my specialty pharmacy medications it’s very nice to work with your employee that answers the call, the problem is you will not send them without someone signing for them. You tell the customer that a signature is required by Medicare but this is NOT true. Medicare doesn’t require a signature, your internal policies and procedures do. I’ve been taking these medications for 7.5 years and every insurance company, including yours, has processed the order with no signature required. When I started taking these medications 7.5 years ago you were my specialty pharmacy and did NOT require a signature. I hope you decide to allow the patient to order their medications without a signature..Version: 3.13.0

Huge upgrade from last versions. Just missing one thingI’ve had Aetna health app for two years now. A year ago this app was mostly useless because my plan could appear on the app. However, after the new updates it became available with a much better interface. I love the Apple wallet feature however i wish if it included the Rx bin number that’s available on the physical card. Other than that it’s 👌🏼 Thank you Aetna for updating the app and I hope you add the Rx bin number to the digital card..Version: 4.19.0

Use of HSAIt would be great if I could store my HSA card within the apps, or a related digital wallet, so I can pay claims much more easily without punching in all the card details repeatedly. My wife recently had a medical episode which resulted in about 10 separate claims for the bundle of care. I had to open each claim and punch in the card number, name, expiration date, etc. to pay each claim through the app. On the positive side - it’s a huge improvement to be able to pay claims through the app versus waiting for paper bills to arrive..Version: 3.2.0

Great!I have had different plans from other companies (changed company every year trying to find something that really works for me and I finally found it). The only negative thing I found so far is the Payflex thing. They say you can only go to a stand alone CVS or you have to get it through the mail. I feel a person should be able to go to any pharmacy they want even if they would have to pay more..Version: 6.6.0

Very Pleased So FarI just retired in December ‘22 so January ‘23 was the beginning of my foray into Medicare. I chose Aetna Medicare Advantage as it provided the best low cost option for me. I had to chose the HMO since I didn’t want to spend all of my retirement dollars on benefits. I have to say I have been pleased. I have had to pay some out of pocket fees for special doctor visits, but there is no monthly premium, no fees for generic drugs and low out of pocket maximum. What’s not to like? Thank you Aetna for providing a plan for those of us who cannot afford the higher cost plans which I was able to afford when working..Version: 6.4.0

Aetna AppOverall the app is easy to navigate. The only issue is that there is no tab to make payments on your plan. I can’t tell you how long I spent searching so I wasn’t late on my monthly bill. Finally, after thinking I’m crazy and must be missing something I went to the web and search there. Sure enough you have to create a different account on a different Aetna site in order to pay your bill. All they have to do is add a tab that says “pay your bill “ linking you to the other site in order to have a smooth transaction. No one will ever know it is a different site. Besides that everything else seems to be easy and straight forward..Version: 5.22.0

Worthless so farI registered online and have been able to get in through my computer, but when I try to go in through the app it auto-replies with a message that it’s only for limited users. What is the point of making the app available if only a limited number of people are using it, or can use it. My health insurance goes live on June 1 and everything about United Health was ready and working weeks before. Developers: please don’t ask me to email you with the problem. Either take it off Apple App Store until it’s fully functional for EVERYONE, or FIX IT!.Version: 3.2.0

Misleading UIThe IU is misleading. Even though you complete the daily bubble, you may not get credit for that day. You need to go into the health app, then active calories and then data and sources and then select your apple watch from that list. Then you would see the calories for watch day. You need to make sure this number hits 600 to get the points. The bubble completion doesn’t really matter. So basically this app is useless and unreliable as you need to use health app and dig in too much to check if your daily goal is complete or not.Version: 3.11.0

Latest update 3.4.0 is terribleDoesn’t appear that much testing was done prior to deployment of the latest mobile app release. First thing it broke was Face ID login. Even after signing in manually Face ID shows enabled but still doesn’t work. Also the supposed new features aren’t showing available. Though it shows the version to be updated to 3.4.0 the app still is older version. Tried deleting the app and reinstalled it with same results. I have the latest IOS 12.3.1...this pretty pathetic from an IT perspective..Version: 3.4.0

Best health app ever - it goes 1 better than labcorpOMG, What have you done Aetna. They have outdone themselves. I used to have such a. Hard time understanding medical bills but now it’s a walk in the park. You can immediately know what’s your deductible, how far you are. What claims have been charged, how much etc. Also the search functionality is so super awesome. There is no slow websites to deal with or those dreaded long phone calls. Have not tried the payment functionality yet but I look forward to trying more features on this. Keep up the good work..Version: 3.3.0


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