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- 4+CONTENT RATING
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HUAWEI AI Life App Complaints & User Negative Comments 2024
HUAWEI AI Life app received 148 complaints, negative comments and reviews by users. Have you ever had a bad experience using HUAWEI AI Life? Can you share your negative thoughts about huawei ai life?
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HUAWEI AI Life for Negative User Reviews
✓ :(App doesn’t work on apple phones.Version: 12.0.0.306
✓ Waste of time!Just got this great speaker with a useless app to go with it!! Keeps disconnecting all the time just makes me frustrated trying to use something that should be so simple!.Version: 13.0.1.315
✓ Never saves passwordWhen logging in the password NEVER saves even when hitting the remember password button and agreeing to the additional pop up window. EVERY time. I have a long password for security reasons and i curse HUAWEI every single time for making me waste my time when there is a remember password button that NEVER works.Version: 12.0.5.315
✓ Free buds 5 i only case connectedIt isn’t connected even though it say’s connected in the system settings.Version: 13.2.0.315
✓ UselessCrap - tried to add my 5g hub to the app and I just get a black screen when I put in the password it asks for. What’s the point in putting out an app that doesn’t work? Deleted app - useless.Version: 12.0.0.306
✓ Again, Still Broken!It still crashes right after you tap the 5G CPE Pro router on both of my iPhone 7 plus and iPad 6. The new update didn’t fix this issue and its still broken for over two months! I cant use the app to reset or check the SMS text (or change any settings). Please fix the app ASAP..Version: 11.0.0.309
✓ No response when trying to loginYou can’t login to the app once you have downloaded it, using the modems login password. completely useless.Version: 9.0.20.331
✓ Behind the timesDoes anyone know of a better app for Huawei routers? My B818-263 is a great router, but is seriously let down by this crappy app. All my previous router apps (Dlink, Netgear, Asus) we’re able to access the router remotely as well so I was able to check status and make changes to settings while away from home, but this app is useless in that respect. Come on Huawei, get with the times!!! 🤨.Version: 13.0.3.315
✓ Doesn’t scan with iPhone iOSI have the 4i earbuds. The app does not scan and pickup the earbuds. Im using an iPhone with up to date iOS. 0 stars.Version: 12.0.0.306
✓ Crashes at startI downloaded and connected the app with router. But as soon as I start the app, it crashes and closes..Version: 9.0.20.357
✓ Not workAfter making the new update for the app it doesn’t work or open.Version: 13.0.6.325
✓ Worst appI've been trying the whole day after I enter the password and hit the button get started the app close.Version: 12.0.5.320
✓ GlitchesWhen I block a person from the network and what to bring them back into the network the blocked list appears less than a second and then disappears, which makes it very difficult to unblock someone that way..Version: 11.0.0.310
✓ The operation is not sensitiveThe light response several minutes later after clicking, even the reboot of the app is needed before turn on or turn off the light..Version: 13.1.0.325
✓ Useless appUseless app that crash and doesn’t allow you to do anything useful. Except crashing It should be removed from the App Store. It is below any app standard except if you looking for something that crash when open..Version: 11.0.0.310
✓ App is unusable as it keeps crashingRecently started getting a request on the old HiLink app to download this new and improved app, so I did, the installation was quick and it automatically discovered my router, but every time I select the router the app crashes so quickly that I can’t even enter a password to register the router on the app. Back to using the HiLink cos this is practically not usable for me.Version: 12.0.0.306
✓ BlankTry and configure and I just get a blank screen and the app freezes up. Close, open, try again, delete app, reinstall, go through it all again, nothing works. Stuck with slow/rubbish wifi. Not buying this product ever again..Version: 13.0.2.330
✓ The app will not connectI bought a Huawei 5783. Internet connect great using password supplied, all my devices connected. No matter what I try the app will not recognise the password however many methods I use, reset, reload app etc, etc. I called Huawei London and they told me they would reply with a solution in a couple of days. I am still waiting..Version: 12.0.0.306
✓ UnbelievableStill this ridiculous app kick me out after last update , 5 updates and still the issue didn’t solve . 19 OCT.Version: 12.0.0.313
✓ Old orig version betterI have had to switch back to original HuaweiHi app as the newer version app does not work at all well for me. Old app works easily, lets me set and change things as i need. But it always wants me to “update” to the newer version lol..Version: 12.0.3.325
✓ Updates ruined a fantastic appLeft me with a 4g hun that is now useless. So thanks guys. I use to be able to real time track the signal and then all of a sudden the most useful feature was taken out. Also, now after a box reset (which 3 advised I do) I’m now left with a black screen after the “getting started” screen when the hub prompts me to “configure”. Can someone advise me how to get past that? Because I can’t access my hub at all..Version: 13.0.5.350
✓ Not sure what it does.All I could do was change the password. Everything else went around in circles. So the app isn’t really helpful to a dummy like me..Version: 9.0.20.339
✓ Problem with AppI have two major problems 1-My Freebuds 4i is not diagnosed by my device so i cant control the Freebuds 2-i cant have voice call via Freebuds while i can learn music.Version: 12.0.2.308
✓ The app doesn’t work no moreCan’t even login , everything becomes slow when ever I open the app ..Version: 13.0.2.320
✓ UselessThere was an update recently but it hasn’t made any difference. Open App and it finds the router and asks configure? Tap get started and you get a blank screen. Useless, I have deleted and reinstalled many times but it is still not working..Version: 13.0.5.330
✓ 'Offline'It's beyond a joke - I'm connected to the WiFi, writing this and on the app, my router is 'offline'. Never used to be an issue until recent updates. Pointless me even having the app as I can't do anything with it as it is insistent that my router isn't on!.Version: 12.0.0.313
✓ TerribleTerrible, useless app that does nothing but crashes every single time. It’s been crashing for months after multiple updates. TERRIBLY USELESS!!!.Version: 12.0.0.306
✓ Doesn’t remember passwordThis app was on my phone less than 30 minutes. If it can’t remember the password it’s useless to me..Version: 13.0.6.305
✓ Device will not configureI’ve tried unsuccessfully to get the router installed, which is a 4G CPE 3. Is there a known issue with a iPhone 12?.Version: 12.0.5.310
✓ App CrashingApp crashing since upgraded to latest version 12.0.3.315 - I am using iOS 15.2.Version: 12.0.3.315
✓ ConnectionWas great until it updated. I can’t configure it and the connection is trrrible. Says I’ve full Wi-Fi but yet my phone is slower on it than it’s own data. So disappointed.Version: 12.0.5.315
✓ Feel cheatedI spent an absolute fortune on a Sound X. It’s way to bass heavy. The only way to dial that back is through this waste of space app. I’ve managed to connect to Sound X once to sort the bass issue. Now the app thinks the Sound X is another Wi-Fi router. Constantly going between the speaker and my actual router. In the process has completely ruined the speaker. Speaker now has no sound at all. It’s a year old and broken. Don’t download this mess of an app. Go HomePod..Version: 13.0.1.315
✓ Updates not improved anything!Sadly after the last couple of updates app keeps logging out back to the my devices page. I have 3 wifi AX3 quad core units and even tough they are all connected via cable the app only says one device is connected?? This was working fine before and I could click on anyone device and see what devices are connected to them. Sometimes it’s best to just leave things alone!!! 🤦🏼♂️.Version: 12.0.2.308
✓ Update!!!Hello, can i asking why the application no having the last update? Please checking with them.Version: 12.0.3.315
✓ Finding the general quality lackingAn update to fix bugs introduces loads more and breaks parts that used to work. Finding HUAWEI’s general quality lacking in its firmware and software - not a good luck for a supposedly international company!.Version: 12.0.2.305
✓ Desperately need full screen support on IPad and other pads!!!Function-wise is good. It has all the features as in the cellphone version. However, the when use it on IPad or other pads, it can only be displayed in the vertical orientation and no full screen is possible! Please fix it, then it will be a 5 star app..Version: 13.2.1.307
✓ It’s now a pointless appI used to use this all the time, now it doesn’t even list my router anymore. It won’t scan and find my router, it won’t even recognise I’m connected to WiFi through my router. I’m starting the think banning Huawei was the right idea..Version: 13.0.3.315
✓ 连接不上台灯显示未能连接远程云服务.Version: 9.0.20.357
✓ I don't like it.I don't understand why they have made this app so big. There are always too many useless functions in Chinese app..Version: 13.1.0.320
✓ Equalizer is missingApp is ok, nothing exceptional. Could easily be made more up market. Especially missing a bit more customisation for the controls and more importantly to have an equalizer to adjust sound profiles to different genres and tastes, especially allowing for more bass when noise cancellation is off? @ Huawei: Are you working on this? If so what is the timeline for release?.Version: 12.0.2.308
✓ 网络服务器不可用请稍后重试用路由器必须要下这个，但是很鸡肋，就是扫个码而已。然后注册输完手机验证码就提示“网络服务器不可用请稍后重试”。华为一年研发投入一千多个亿，做个个 app 就这样水平？？？.Version: 9.0.20.323
✓ Earbuds disappear after a dayYou have to configure the earbuds every other day. It keeps disappearing from the dashboard. Super annoying . Also this app has lesser features. Unable to find my freebuds pro on ios app. Devs Start moving all features to ios app too..Version: 12.0.3.325
✓ Crash crash crashDoesn’t work at all , first time try to connect a device it just quits the app (tried so many times it fails), this app is so bad why such a big company and can’t event do a simple app properly, bad experience first time buy your product..Version: 12.0.3.325
✓ ApplicationApplication was has the icon to close the internet for some devices before this update and now I can’t control the devices at home This icon is very important.Version: 13.0.5.325
✓ Waste of timeWorks great till it says you need to log in a month or so after setting up cannot access the settings since I’m putting it in the bin and Google riddance!.Version: 12.0.5.320
✓ Loyal Customer but disappointed!I’ve been a Huawei’s loyal customer for years… But this app is just a disappointment How could the developer put the option of reboot the modem from the app and couldn’t add the switch off option too!? We could really give you a five stars feedback for that Because instead of keeping turning off the modems from the power button you could just help us and make it from the app. As easy as that. Thanks in Advance.Version: 12.0.0.306
✓ Stealing data. AvoidThe app won’t let me connect to my Mifi unless I grant it access to my location. Also check out the data it collects. Important to note that the previous app did not need all these data and it worked just fine but they have stopped updating it for a worse app in my opinion..Version: 13.1.0.320
✓ UselessComplete waste of time. Scans barcode then returns me to App Store for same app. Don’t bother. Maybe in China it does something useful, but it doesn’t in Australia..Version: 9.0.20.323
✓ Does this not workHiya very excited to use my new freebuds but not working with this app, can you please address this?? Thanks.Version: 9.0.20.339
✓ Haven’t got my earphonesI have the Free buds 3 and I want to be able to make sure my earphones are all update and change things for my comfort but I can not because the iPhone version do not have the freebuds 3 but has the 4. If updated and added the free buds 3 then it might change but atm it stays 1/5 🙁.Version: 12.0.3.315
✓ No support Optus - don’t have training in back endThis has been a nightmare. The Huawei Modem connects to wireless via 3G instead of 5G and the Optus Macquarie Park store who sold it to us don’t have any training in the modem to know how to reset. We have to print out a Covid 19 Test referral for a test and can’t do it as printer won’t connect to Modem!! Nightmare and no-satisfaction from Optus..Version: 9.0.20.339
✓ Doesn’t work with ear budsBrand new huawei earbuds pro , cannot use sounds test cannot update them says please connect device yet I’m listening to them i my phone .....Version: 10.0.0.308
✓ Can’t connect my freebuds 4 to my iPhoneI can’t for the life of me connect my freebuds to the app ! I do all the manipulation nothing it can’t find them ! Now I don’t even know if I have enough charge !.Version: 12.0.0.306
✓ Doesn’t support Freebuds 3Please make the app supportable for Freebuds 3. It would be appreciated since I really need to be able to pause and play videos and music with one tap!!.Version: 13.2.0.315
✓ Very poor appOne of the poorest apps I have came across in my life. Surprised a big brand such as HUAWEI is having such a bad app. Bought the three home broadband and trying to set it up trough the app, and it’s prompting me to change the router broadband, I change it and all it keeps saying is FAILED! What a stupid app.Version: 12.0.3.325
✓ No service nameI purchased 15 peaces of huawei ax2 router , when i try to setup broadband user name and password there is no service name option like other huawei router and i was talking to costumer service with no respond , please fix the problem because i was order 50 peaces of the same router and I received the first 15 ..Version: 13.2.0.315
✓ 客户端登陆不起啥子都连不起.Version: 12.0.3.315
✓ UselessWon’t login using the correct password on the modem. Same complaint as made by others over a year ago and not fixed. Optus agent couldn’t help either, waste of time.Version: 9.0.20.357
✓ Still the worst. Slow and disconnectedIt slow to load and connect, keeps disconnecting and the wifi quality status keeps getting dashes without failures. Every update is useless and not fixing any of these original issues since years..Version: 13.2.0.315
✓ Reboot buttonThe reboot button is not working in latest update using ios 15..Version: 12.0.0.309
✓ Black screen as soon as I enter 5G hub passwordThe app doesnt work on either of my phones or on my iPad. Also trying to log into the 5G router through a web browser it seems intent on forcing me to change the passwords… I don’t want to change the password incase it is forgotten.. I’d rather keep the ones on the router.. especially as I have now connected my entire home to he router using that password. Please update app so that screen does not go blank.Version: 12.0.0.306
✓ Lebooo Toothbrush no supportedThe app doesn’t find the toothbrush automatically. Unfortunately, when I tried to added manually the brand of the toothbrush doesn’t appear on the iOS app. Really disappointing! They should add that warning on the website!.Version: 12.0.0.306
✓ Worst appNot able to connect my freebuds 3 with the app on device..Version: 10.0.0.309
✓ Scan devices is brokenThis is app is a mess. Scan devices doesn’t even pickup their AX3 wifi6 router, nor can you find the router when searching for it to try and add it manually. 👎.Version: 11.0.0.310
✓ HUAWEI is a jokeWorst smart home app ever. It will ask you to share you private information with them without any notice. They also send spam SMS and email which you cannot unsubscribe (obviously). I don’t know why Apple doesn’t take down this app. More stupid thing is that it cannot paste passwords nor email..Version: 12.0.3.315
✓ Stopped working after upgradeDoesn’t detect my wifi router after an app update. However the old hi link still works.Version: 10.0.0.308
✓ Half a gigabyte just manage the Wi-Fi router!This is the companion app for my broadband router, yet it takes nearly half a gigabyte in storage…. Why?? You’d expect the app to be 20-40MB, certainly less than 100mb. Not 4,000+mb.. there’s professional video editing apps what use only half as much space..Version: 12.0.3.309
✓ BoringWhere is my cellid info? its there on my web interface under device information why is it when i click on wifi setting it ask for ssid and password (all blank) as suppose to displaying what my wifi settings are and then let me change it and what not. in other words, that whole section is rubbish. fk i would go on but its a waste of my time bye.Version: 12.0.5.310
✓ It doesn’t support freebuds 4iIt’s been over a year since I purchased Freebuds 4i and I’m still waiting for an update of this app because it doesn’t recognize my headphones and I can’t customize them. If I knew the app doesn’t work on ios I would never purchase these headphones..Version: 13.0.1.325
✓ Doesn’t work with budsCan’t connect my freebuds at all through this app..Version: 12.0.2.308
✓ Pocket wifiImpossible to get it going Apple is saying it’s a risk and now I cannot even find the pocket wifi connection. It’s impossible.Version: 9.0.20.357
✓ UselessI downloaded the app to try to control my new 5G hub. When I log in to the hub, the app screen goes completely blank. I tried on two different phones. Totally useless..Version: 11.0.0.310
✓ I can not loginWhen I connect and open the app it directly close the app and I can’t fo any thing pleas help me.Version: 12.0.0.309
✓ Very bad to connecting!!!It’s take while and still not connecting to app. Very misery app.Version: 12.0.2.308
✓ In overall I like the app, but…I’m was upset when I found that it doesn’t support Freelace Pro headphones and also weird why it’s support the cheeper version of headphones Freelace Lite… :(.Version: 13.0.3.315
✓ Don’t waste your time downloading....The app doesn’t really do anything useful as far as managing anything. Gives basic information about your connection & connected devices but nowhere near enough functionality about data usage control or actual history of data use like many other apps do. Was concerned when it said app needs access to my camera & microphone to install.. Very disappointed....Version: 9.0.20.339
✓ Need optimizationReally nice and productive app, as an idea but need a lot of updates and optimization. Currently a lot of bugs, freezing, non functional at all :(.Version: 12.0.0.313
✓ Just don’t trust itAny app that demands access to your personal details, location, camera, phone contacts and more just to register to use it - not for specific functions I have opted to use - is not to be trusted. It’s privacy protocols are prehistoric..Version: 13.0.3.315
✓ Waste of time..App was working apart from entering password every time I used the app, but I had to reset 5G hub pro 2 due to Kbps speeds since then I cannot reconnect to the app I press configure, enter admin password then press setup button to be greeted to a blank white screen that stays there.. everything is up to date and I have reinstalled app a few times but still this problem persists.. typical Chinese crap barely works for 5mins then bang...Version: 12.0.0.306
✓ ProblemStill I can’t open the app on my iPhone since the last 2 updates. Please fix it!..Version: 12.0.3.325
✓ White screenI have tried to get started in the app but every time I do it just is a blank white screen. I have tried many times and on different devices but app is not working at all.Version: 12.0.2.308
✓ 连接不了呀我的那个华为音响没有在那个你选的那些东西里面.Version: 13.2.1.311
✓ How can a company like Huawei make something SO BAD?I’ve used this app with a 5G broad band and mifi mobile router. I have sent back the mifi and given up on the board band router. The endless logging into who knows what account and to try and use the app is mind blowing. I’m good with tech and even 20 years ago could work out most things. This has shot my mind. Really it is terrible. It is like something from a significantly underfunded university project from 1992..Version: 12.0.5.315
✓ What？I cannot register to sign in,It is very strange.Version: 9.0.10.317
✓ Would find routerMy isp gave me a Huawei router. The settings and functionality seem limited so I tried to use this app. It wouldn’t even detect the router. Bad hardware + bad software. Maybe I’m spoiled by actual functionality being an Apple user 🙃.Version: 12.0.0.309
✓ Stopped recognising 535 routerFor some reason even though it was working it now keeps saying turn on my WiFi even though I’m using it to type this, it can no longer find the router, deleting.Version: 11.0.0.309
✓ Another bad experience and another bad reviewAppalling, just appalling, very unworkable and unhelpful time wasting App to support useless printed instructions. Does anyone at Huawei read these reviews or car about what their customers are experiencing with their products?.Version: 9.0.20.323
✓ No bandwidth controlIve been to their website and app trying to control my bandwidth. there is no “speed limit” (as they say) no “quality of service” no “bandwidth control”. Theyre screenshots of the app on their website look much different than what mine looks like. Such a scam.Version: 11.0.0.310
✓ DisasterAll my devices disappeared after the latest update. This app is terrible, every new update causes pain and wastes my time. Planning to replace all my equipment with something else..Version: 12.0.5.315
✓ AwfulSimply the worse app i have ever encountered. Try to set up to access my router and it freezes, but you have to access the app to optimise the router. So not only is the app garbage, the Internet connect is pathetic. Just avoid anything from this brand..Version: 12.0.5.315
✓ BadIt's not good application many time I try to connect my freebud 4i but it's still detect , even when I download the last version for freebud it detected but also not connect to I phone..!!!!!!.Version: 12.0.0.309
✓ UselessWhat a useless app. It recognises my HUAWEI router, asks to configure it. Hit the button to Get Started - and it promptly hangs. Blank screen, does nothing. Giving it time to start makes no difference. App simply doesn’t work..Version: 12.0.3.325
✓ Freebuds 3iSo u don’t get full functionality when pairing with an iPhone so now my Freebuds 3i are now in a draw no longer in use …. What a waste of a great pair of Freebuds ..Version: 12.0.5.315
✓ 欧普台灯无法添加，wlan无法识别/编辑从2019年起就如此，2021年我再次试了试还是如此. 简直是垃圾中的垃圾，无语了真的是，我试了所有的苹果设备全部都是如此，就算无法识别wifi名称你让我输入可以么？买个台灯台灯倒是挺不错的，就是死了人的连不上这个破app，能不能走点心？ 19年就反馈过，说是之后的更新修复，真牛逼啊，2年后还是这样 就是不让人用是吧，真的佩服了. 家里的别品牌产品都没这种问题，以后再也不会买华为系产品了，闹心..Version: 11.0.0.310
✓ What a wasteI really wanted to support HUAWEI. But this company just doesn’t care about its customers. I bought several Mate cellphones which used to be good, and more recently the Freebuds 3 over EarPods pro. I spend thousands on ear pieces and I could tell the freebuds have lots of issues. HUAWEI supported with firmware updates to fix bugs for a very limited time. And now it dropped the support completely. The noise canceling remains a joke and started making buzz noise, like electric whining. When it comes out it was the same price range with EarPod pro. Now EarPods pro is still one of the best while these freedbuds worth nothing. I’m going to stay away from HUAWEI as far as possible. Just for your reference.Version: 12.0.3.325
✓ FIX PLEASEThis app been kicking me out whenever i go back to it and after many updates… what are you updating exactly?? “Bug fixes” and cant fix a simple bug!! This is a joke.Version: 12.0.2.308
✓ Needs updateDears Huawei people, I updated the application to recent version (I am using iphone x with latest iOS version)… now I’m facing iPhone battery drain when using my Huawei free airpud pro. You need to do something about this.Version: 13.0.3.315
✓ Honestly a waste of timeIf you are trying to use this App for your internet connection - good luck. I spent well over an hour going around in circles to end up in the same spot and hadn’t progressed. A lot more work needs to go into this app before it is even remotely helpful..Version: 9.0.20.323
✓ Worst appThis is the worst app I’ve ever seen. It literally doesn’t work! I signed in, then nothing happened. I couldn’t enter a password. I couldn’t go to a home menu. It just went in a circle back to the start. It is the poorest design I’ve ever seen..Version: 9.0.10.312
✓ 垃圾版本因为APP store设置了自动升级，所以升到了这个版本。根本进不了程序，每次打开之后，在主界面一闪就自动退出了！！！🤬🤬🤬🤬🤬🤬🤬🤬🤬.Version: 9.0.20.306
✓ Signal strength dbi?Needs signal strength like the web management..Version: 10.0.0.309
✓ Update ruined itI use it for my mobile WiFi but after the new update the battery percentage doesn’t show numbers anymore, everytime I want to check my battery or text it keeps asking me for password. I never had this issue before I only enter my password once n that’s it. Maybe it’s time to go back to “HUAWEI Hilink”..Version: 12.0.3.315
✓ Can’t see device and daily usageThe preview thumbnails are misleading. Great for getting a vague idea of what is happening on your router, but it doesn’t provide a break down usage of daily traffic, and it does not show the usage on each active device..Version: 9.0.20.357
✓ Application shortcut on iPhoneWhy not have shortcut on iPhone? I wish the Developer makes easy to use on iPhone platform. I will give this rate to star thank you..Version: 13.0.2.330
✓ Huawei Freebuds 4i too loud on iphone and iPad even with lowest VolumeHi The Freebuds 4i lowest volume with iPhone is still too loud.Version: 12.0.2.308
✓ Doesn’t show all connected devicesHave a B315s mobile network connected router; the app only shows devices connected to router via wifi, not the device connected via a lan (RJ45)..Version: 9.0.20.357
✓ UpdateThe new update has a lot of bug innit.. mostly for the portable MiFi.. can’t access lots of things I used to access conveniently before...Version: 13.0.6.315
✓ Old app was better…When I used to access my HUAWEI mifi with the HiLink app, it’s visual user friendly display clearly told me what was used and what was left by using a clock style dial - this new app just uses percentages which isn’t easy on the eye. HiLink used to “remember me” when you signed in as Admin - new app constantly requires to put this in for each change of administrator settings….Version: 13.0.5.325
✓ App either takes too long to start or just keeps crashingHorrible app. Poorly designed. Slow to use..Version: 12.0.3.325
✓ PointlessThe app obviously isn’t updated as my router that’s been out for months if not years isn’t even on there, couldn’t detect any devices despite having Bluetooth on and router in range. Pretty useless app altogether.Version: 11.0.0.309
✓ Will not pair freebuds at allDespite repeated attempts to add my freebuds 4i the app just will not find them. I added them via settigs on my phone as directed. Then I tried pairing to the app while it scanned for devices. Every single attempt “No devices found” I give up 😒.Version: 12.0.2.305
✓ IssueI can't restart the router through the program. There is a problem that needs to be fixed..Version: 13.2.1.311
✓ Absolutely Stunning Speaker But…Ok have to start with positive the speaker OMG it’s awesome great sound looks really nice bass is truly awesome yes it’s loud no distortion at any level Now the negative why o why would you release a speaker in the Uk not add streaming ie to Alexa or Google crazy also no voice activation only in China So this is a very expensive Bluetooth speaker Now the app it’s good when it works I mean losing connection wireless all the time I have to remove the speaker and activate it again it’s a real pain Do I recommend this speaker a big yes I’m hoping that the tech guys do updates to get the speaker to truly sound awesome this speaker could be the best standalone over ever used.Version: 11.0.0.310
✓ Device Won’t show upMy Device won’t show up. It is an Optus B818-263.Version: 12.0.3.325
✓ Connection errorCan’t connect freebuds 4i with HUAWEI ai life on new update...Version: 12.0.5.310
✓ App IssuesAfter working perfectly fine for over a year it won't allow me to configure my device. It keeps taking me to a black screen. I have tried reinstalling several times but all i get is a black screen after tapping "Get Started"..Version: 12.0.5.315
✓ Literally does not recognise any deviceDespite the fact the headphone are already paired the app can’t find them. Unpair use the app to connect it cannot find them. Use the phone to pair directly works first time. This app is not fit for purpose.Version: 12.0.3.309
✓ Very BADThe core problem still exists after all the the updates, it closes the app immediately after I log in. Huawei, please fix your software issues..Version: 11.0.0.310
✓ Please upgradeIt doesn’t connect earphones, it try but then appear CONNECTION FAILED I just bought the headphones and I can't use all the functions Please.Version: 13.0.6.315
✓ The app stop workingIt won’t let me do anything after login. It just frozen at the device page. I restarted my iPhone and reinstalled the app. Still the same. Please fix this issue. Xiexie.Version: 13.0.5.350
✓ AnnoyingWhy on earth I need to enter the password anytime when you could just ask for face id!? Christ!.Version: 12.0.3.315
✓ Need proper check upIt’s not working at all,it’s keep saying you are not logged in. I can’t login from the first time. I need to try at least 5 times and still not able to do so. Definitely it’s not okay.Version: 12.0.3.325
✓ AtrociousI just want to access my router’s settings but it forces you to download this app which doesn’t work and harvests your data. Note to others that you need to use the password which is below the WiFi password (just above the WPS PIN). The password’s accepted on mine then just blank screen (iPad mini v4). Trash..Version: 12.0.0.309
✓ Administrator passwordBought this device download this app, tried to configure the router but keeps asking for administrator password, have tried the usual Admin Admin@huawei. Still won’t let me in. Anyone in China know how to fix this..Version: 13.0.5.325
✓ App keeps crashing?!!Every time I log in the app logs out by itself. I use the app for two minutes and the app crashes again! I want to do a layout for my home on the app for the mesh 7 network signal coverage, the app doesn’t allow me to save the layout and logs out while I’m doing the layout. I mean the device is working fine up until now but at least we should get an application that actually works so we can manage the devices we got. This is a review for the application not the device..Version: 13.0.1.315
✓ Cannot connect Freebuds4iUnfortunately it’s not possible to connect the Freebuds4i. It says you can but there is no way to do it as it cannot find them when you scan or try a manual add. Shame..Version: 12.0.0.309
✓ App keeps crashingWhenever i login it kicks me out and when i open it again it keeps kicking me out pls fix this. This problem has been there for a while and it looks like the developers updated the app 3 days ago but still this problem is still there and there is no fix for it. Please fix itttt!!!.Version: 11.0.0.308
✓ So painful!Three biggest gripes with this system; the app does not remember your password, despite checking the box to remember the password. The odd few times it might, else you always have to re-enter it. I’m the admin, I want to choose it it’s stored or not. Second; the system drops in performance a bit, so you have to go on the app, see that performance has dropped, then nav thru multiple menus to get to the WiFi signal to then click ‘remove interference’ so it changes channel - just do it! Of course I want the optimum channel, just do it!! Thirdly, we’re in a tall 3-level building. This was sold to me as getting the same performance upstairs, as I would down, there the modem is. Downstairs I get ~300mb/s. If I immediately go upstairs with nothing else connected, I get 60mb/s on a good day. I’d not have bothered with it, if I knew how it really performs. Even the box says it should do it no probs, but then in the app, it says to have the routers/repeaters no further than 10m apart. If they can only perform 10m apart, then what’s the point?!.Version: 12.0.5.320
✓ Can’t Reboot devicePlease upgrade, Just can’t Reboot device from the app. And fix app glitches.Version: 13.0.2.330
✓ Doesn’t support Yadu humidifierDoesn’t support Yadu humidifier. QR code scan to this app but it doesn’t work..Version: 12.0.0.306
✓ Creepy app and doesn't work. Waste of timeYou must give up your privacy to use the app and then can't even connect to my new 4i. It's also a hugh app and waste of storage. What's wrong with this company..Version: 12.0.0.306
✓ DO NOT BUY OREEDOSuch scammers. Make me pay $20 dinar instead of $15 agreed upon. Internet doesn’t work on my laptop. Signed me up for 1 year when I didn’t agree. DO NOT BUY.Version: 12.0.3.325
✓ UpdatesSo please can you tell me why such a important app that literally hooks up to WiFi et which literally is hooked up to every device in home or family members phones etc.. why is there not more frequent updates the same as most other apps I use.. for such big name surely you should be update at least weekly to keep on top of bugs or things need bettering.. since been using app ain’t had one update.. not happy makes me a bit concerned to tell you truth.. now my smart things app for washing machine is constantly updated.. gmail google photos Facebook insta Snapchat are sometimes twice in week cuz as they update if new issue they send out new update straight away to fix last update.. if don’t have good enough reply or ignored will be deleting as surely this then makes your app week and my WiFi and devices on there week and vunrable to hackers etc.Version: 12.0.5.315
✓ ImpenetrableI downloaded this app to try to set up a new mobile wifi device. It immediately demands a password. I have no idea what it would be. I try the password for the device I am trying to set up, as there is a note to say the password is the same as the web password, whatever that is. After 2 attempts, it tells me I have failed 3 times and locks me out for one minute. Next time round this loop it locks me out for 2 minutes, giving me time to write this review. It is rubbish. Don’t waste your time with it..Version: 12.0.0.306
✓ Need updateFreebuds 5i has gotten a 3 tap gesture feature by the last firmware update. But i cant customise it because this app doesn’t support 3 tap in gesture option. There is no room for 3 tap. I need a update man.. dot it fast its my humle request…. I do love u huawei. Please try ur best to keem my faith.Version: 13.1.0.308
✓ Keeps on getting “cannot connect to Huawei smartphone cloud”App sucks.Version: 9.0.20.306
✓ Freebuds pro keeps disappearing from the appAbout every day I need to pair my freebuds pro as the app completely forgets them. When it works it’s a handy companion as otherwise you can see the charge state of the case. I’d recommend sorting out the stability of the app first, but after that add an EQ setting to the app and I’ll give it 5 stars..Version: 12.0.0.309
✓ Login problemEven after 3 updates still the crashing problem exist..?! I can’t login it kicks me out..why the developer doesn’t respond and fix..?! Did they review the rating and the comments..!?.Version: 11.0.0.310
✓ Won’t connect FreeBuds ProComplete waste of time. Buds connect freely to iPhone 12 via BT but this “dedicated app” is unable to discover the Buds and so none of the functions eg ANC are available. I’ll be returning the buds and deleting this useless app..Version: 12.0.3.309
✓ I can’t loginIt keep saying server not available, try again later.Version: 9.0.20.325
✓ No good for earbud controlDownloaded this to try and add some control to freebuds. However the instructions just say to use the settings In iOS. When opening the app, it doesn’t show any device at all. Completely useless in this application..Version: 12.0.0.309
✓ CrashingDoesn’t work.Version: 11.0.0.310
✓ Furious bugNeed to fix a huge bug , i have wifi and earbuds pro , whenever i choose the earbuds in the app the bug choose the wifi instead of the earbuds to open the settings, I tried to reinstall the app but doesn’t work. Please update and fix the problem..Version: 13.0.1.315
✓ Can’t openIt asks me my location. I press other then it force closes?.Version: 9.0.10.310
✓ Seems abit susWouldn’t wanna recommend using this app... it’s asking you to use bluetooth and camera? When all you’re doing is checking your router??? Yeah you use your camera for the QR Scan but it shouldn’t even matter?! And using bluetooth?? For what?????.Version: 10.0.0.308
✓ Does nothingDoesn’t connect. Does not function. Just crashes. What is this.Version: 13.0.2.325
✓ WorstI’m going in circles. This is just terrible..Version: 9.0.20.307
✓ 不好用体验比米家差很多，不支持siri，软件还内置商场不伦不类。软件大小也比其他同类型大很多，但功能又少很多，可见大部分都是垃圾内容.Version: 13.0.2.330
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