AltaMail Negative Reviews

AltaMail App Complaints & User Negative Comments 2024

AltaMail app received 16 complaints, negative comments and reviews by users. Have you ever had a bad experience using AltaMail? Can you share your negative thoughts about altamail?

AltaMail for Negative User Reviews

✓ Good!I like Altamail and I’ve used Altamail classic for mor than 4 years. Make it one time payment and I’ll definitely buy it. I never pay for subscription based applications. Please make it one time payment..Sanei1975Version: 6.0.9

✓ Full of glitchesBeen using this app for a few years, and now have decided to go elsewhere, since all the new features and there are many, but it glitches all the time, the developers need to get the simple bits sorted first, and forget all the fancy stuff, the phrase running before they can walk comes to mind... I have to send error messages almost on a weekly basis, and when you use an app for business it’s not good. I would love to carry on using but just can’t trust it... Yes it’s cheap, but there are better free ones out there....StewOllyVersion: 6.3.1

✓ Latest Update erased my foldersI used to like this app, but it just has too many glitches, especially since it’s not free. Lately it’s gotten pretty annoying. For example, when you try to click on a word in an email you’re writing, such as to correct spelling, it often won’t put the cursor where you tap. The last straw for me was the version 6.6.6 update, which removed all of my personal folders. The emails themselves appeared to have been saved, but now they’re ALL in my ‘In Box’ (hundreds of them)..PeteD911Version: 6.6.6

✓ Décevant (mais corrections apportées)Installé sur mon iPhone et mon iPad. Dans les deux cas, revenu à la version originale car trop de bugs. J’ai communiqué avec le service à la clientèle qui n’ont pas réussi à régler les problèmes. Donc, mon deux mois d’essai gratuit ne vaut rien... Mise-à-jour: Plusieurs problèmes ont été résolus. Espérons que ça continue de s’améliorer..Lanou21Version: 6.0.6

✓ Latest version is unusableLong touch is the worst feature these folks have come up with yet. Every time I touch the screen to scroll or to select an email a menu pops up. I spend more time figuring out how to dismiss useless and unwanted menus than I do reading emails. These guys are so hung up on adding new features that they have lost sight of the basic function the app is supposed to provide: efficient reading and processing email. Overnight and in one release cycle this app went rom useful though clunky to awful and unusable. Seriously looking at returning to Gmail and Outlook apps so I can just get thru my inbox without endless struggle..BarelyToleratingComputersVersion: 6.6.3

✓ Continue to have problemsContinue to have problems. Update did not help. Every time I check my mail I get a pop-up that says,”EMAIL NOTIFICATIONS HAVE BEEN DELAYED. PERHAPS YOU DID A FORCE QUIT OF THIS APP”. I get this every time and on both of my iPads and I have not ‘Force Quit’ the app. I’m not sure why this app continues to have problems. I still get ‘EMAIL NOTIFICATIONS HAVE BEEN DELAYED’ every time I open my mail. I have been told twice that the new update would solve the problem, but they didn’t. I have 2 iPads and I have the same issue on both of them. My subscription will be up for re-newel in a couple months and I will not do it again. It is a shame because I loved the first Altamail before they made it ‘better’. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HOW DO I TURN OFF THE AUTOMATIC RENEWAL? I DO NOT WISH TO CONTINUE WITH THIS APP AFTER THIS SUBSCRIPTION TERM EXPIRES !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.JkweinVersion: 6.2.4

✓ Best email app, but now forced to subscribeThis is a brilliant email, which does exactly what I want & how I want. After having spent some time setting this up to work just the way I want, I am informed the FREE TRIAL ends soon and I will have to pay forever on a subscription! I was not aware that I was using a FREE TRIAL, as it was not explicitly stated early on in the description. There is only a casual mention of it in passing, in the final paragraph. I am really not prepared to take on a software subscription, which effectively means you never stop paying for using it. I much prefer to pay a single fixed price upfront and quite happy to pay for any upgrades, if the software is good enough. Unless the devs are planning to provide this version as a single priced item, I will have to search for a replacement, which is a great shame and effectively a waste of my time..Sunburst335Version: 6.0.9

✓ Ugly, but with outstanding features.Features and build quality: 5/5 Actual email viewing experience: 2/5 First off, I bought the one year upgrade for this app while still in the trial period—and I have zero regrets. I tried this client for one reason: you can view FULL HEADERS. One tap for a considerable amount of message detail, all neatly sorted. Another tap for the full header I’m looking for. The UI isn’t pretty—at all. I spent about half an hour adjusting settings to get it to “acceptable.” HALF AN HOUR—there were SO MANY options, so much control over the appearance, and it was all really intuitive. It really is a great app with a ton of useful features. However, this isn’t likely to become my default mail app. The default text size was really small. No problem, adjusted that. But, in doing that, it greatly increased the line height/leading, as though it was double-spaced. HTML message rendering is ‘off’ compared to the Mail app, there’s a lot of content crammed to one side, it doesn’t make use of the full viewing area. I toggled between several different HTML emails in the two apps and the results were consistent, Mail app pretty, AltaMail not so much. The App Store receipt that came in after my purchase was unforgivably ugly. Unreadable, text blocks piled on top of one another. Less helpful summary of my biggest complaints: For the love of all that is good, hire a graphic artist, this looks like it was made by a developer..PityF***erVersion: 7.3.1

✓ Hidden GemUpdated review - The app is great, but I have issues receiving email on a regular basis without me having to open the app, and making it force a sync. Some email texts are not formatted correctly. I have to swipe from left to right and vice versa to read and see the entire body of the Email. Maybe after the next update I will try it again. Right now it’s unreliable. Previous review - I’m surprised I didn’t come across this app any sooner. I have searched high and low for an email client just like this. Has the same if not more options than my Outlook 2016 software application on my PC. There is every option imaginable and more. From rules, sounds and notifications. Support is very responsive. Very good FAQ. The GUI interface could use some polishing. I’m a Widows PC user. The Alata Mail GUI interface reminds me of Windows 3.1. Kinda choppy. Sometimes the interface is hard to work with on an iPhone X. All in all it’s very good. I’m sure the developers will continue to improve its functionality and appearance. I will be buying the 1 year subscription. Bravo...job well done..Emily101!Version: 6.0.7

✓ This is a trialJust had a message telling me this was a trial, and to continue to use this I have to pay. Don’t bother downloading, use something else..Chrischillin3Version: 7.1.5

✓ Emails have been deleted and hidden, and uploaded to cloud servers.I tried calling for help, for 2 years, but never received any help. Even after providing screen shots indicating uploads of data to my confidential information to cloud servers (not Apple), and use of a MAC computer which I don’t own. My device has been compromised, most of my emails are deleted by this app and another more helpful vender that worked with me for removal. I’ve tried for 2 years to get this removed, I’ve experienced fraud and identity theft, yet no help from this vender. They refuse to delete data and email accounts from Alta! This enables a compromised email account to be used for purchases and identity theft, then have the related emails deleted or hidden! If I delete the app, it reappears. I changed email accounts and Apple ID but they are added back. The law that respects the rights of people related to EU data is below. Today, I was told via mail they would not read any more emails or requests! There is a law in EU: “The General Data Protection Regulation (GDPR) governs how personal data must be collected, processed, and erased.”.T3ddy987Version: 8.2.6

✓ Gmail no goCan’t get my gmail account added. I checked the boxes in gmail to enable IMAP settings. Put in user ID in AltaMail and as soon as I hit enter it removed the password box? If gmail didn’t require a password I don’t think there would be anyone using it because anyone would be able to get into their gmail account. So why does an email app think that gmail doesn’t require a password. Especially one that requires you to donate 99 cents ever month to help with updates. The craziest thing about this is my cox email went right through with no problem and that’s crazy because cox doesn’t even want to do emails. They literally have stopped issuing emails to new customers who sign up for internet service. Because of that cox is the hardest IMAP email to set up and yet it went through no problem, but gmail don’t work. After waiting for too long to connect I went ahead and clicked the test button. What did that do? It open up a message that read no password on my gmail account. So I put it in and nothing. I don’t think that 99 cents per month is helping or your programmers are former cox employees. Because that is the only reason I can think why it was so fricken easy and that would explain why cox gave up on the email side of the business..RoascVersion: 7.1.3

✓ Very DisappointedIt did filter things, but it when it tried to talk to the Yahoo server it kept getting data errors when I deleted or sent mail. I have NO problem with the Yahoo account from apple mail on the iPad. The final straw was when we went to print out a receipt, (ironically for payment to them) We had never had occasion to print anything before that. When we tried to print, instead of using the standard iOS interface it substituted it’s own, which did not work. When it’s built in print que failed, it suggested that I should install the wetprint app. I googled “wetprint for apple iPad” and came up dry. No mention of it in the google database. I had just paid for it but the print failure on top of a day spent messing with it’s failure to actually delete the spam it found because it did not seem able to talk to Yahoo. It kept saying that the problem was yahoo couldn’t take the data. It kept posting error messages from the Yahoo server about data overload. It must be sending stuff in bad format because Apple mail worked fine. Worst money I spent this month..Gene for JPVersion: 7.5.9

✓ Now useless...Yet again I’ve re-subscribed and still push notifications don’t work - and why they can’t achieve this with the app closed I don’t know - all the other Devs can..DrZordasVersion: 6.4.1

✓ Crashes to muchI didn’t want to give this app 1 star because it seems to be a nice mail app overall. High learning curve, a lot of things that don’t seem to do what they are named traditionally in other email programs. Example, folders and Smart Folders don’t seem to actually create folders. They just seem to create different types of searches I think. It was unclear exactly what they do. Anyway, it’s far more complicated than what I am looking for and crashes 2 to 3 times every time I use it. Very frustrating..BareFootTruckerVersion: 7.5.6

✓ Recent update made it very unstableOpens and closes instantly due to recent poor update can send mail.Merlinhorse1Version: 7.3.8

AltaMail works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact AltaMail.