PocketMoney App Negative ReviewsPocketMoney GmbH

PocketMoney Negative Reviews

3.5
3.58913 star

Total 135 Negative Reviews

PocketMoney App Complaints & User Negative Comments 2024

PocketMoney app received 135 complaints, negative comments and reviews by users. Have you ever had a bad experience using PocketMoney? Can you share your negative thoughts about pocketmoney?

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PocketMoney for Negative User Reviews

Doesn’t surprise me😪I had the original since it beginning. Through the years, it was updated and changed into an app that I literally couldn’t live without. It doesn’t surprise me that the new developers made changes. That should have been expected. But what’s completely disheartening is that they destroyed an awesome app and replaced it with something that I personally find useless. There is nothing similar to the original. With so many supporters writing negative reviews, I’m blown away that they have done anything to restore what so many users loved. They could have added something to an app that was nearly perfect and people would have more than likely upgraded for a fee. But instead, they tanked it. Hello developers!!! Hello!!!.Version: 2.0.7

ReviewCannot upgrade.Version: 2.1.8

What’s Happening?I’ve been using Pocket Money in its various guises since the outset. This version isn’t as user friendly as the original but I’ve got used to it. Better the Devil you know etc… Today (3 May 22) I’d performed the new App update. It’s now so glitchy it’s almost impossible to reconcile a bank statement against my Pocket Money? Freezing, sticking, not synching. And absolute pain… Plus, make ticking off or reconciliation of a transaction better! Ge5bit sorted!.Version: 2.1.10

Massive step backwards - deeply concerned.Can you imagine my sheer HORROR when I opened the app this morning!! SHOCKED - never before have I been so dismayed. Not only a completely new look and feel but flipping ads!! It’s way to cluttered. Nothing bears any resemblance to the previous versions. Whoever wrote this update is bonkers if they think it’s truly better than what we are all used to and happy with. I’ve already paid to have the ads removed years ago. In fact if you’re that hard up for cash I’d pay you to put it back to how it was!!! Ruined my Christmas that’s for sure. Wrong, wrong and wrong. I don’t think you guys really understand that people ACTUALLY do depend and rely on apps like this for their everyday financial control - it’s like a bus or train to work, a car that starts, a TV that turns on, a tap that turns on, the alarm going off in the morning. When it’s changed it’s not the same - ruined. You have ruined something that didn’t need changing. Foolish move IMO. Please rethink what you have done. I would give this ZERO stars but I can’t..Version: 2.0

Mixed feelings!Having read the reviews I was very reluctant to update from the original PocketMoney app which I’ve been using for many years. However, following a forced iPhone reset, I had no option. Having spent a few days using the new app it has really grown on me. The data transfer process worked pretty seamlessly, apart from my Budget and account sort codes, but many years of transactions pleasingly did. I can understand why some people find the user interface less friendly to use, but under the hood the functionality works very well for my purposes and has enhancements over the original app. I think with a bit more refinement to the UI this could bring the fans back. UPDATE 3 years on -Unfortunately I can no longer recommend the PocketMoney app. Over time bugs have crept in and it’s proved impossible to raise support tickets via the designated Help page. The automated Scheduled DD / Standing Order function stopped working throughout February 24 so had to add repeating transactions manually each month. Also only able to sync between devices manually which has been an issue for the past 18 months. It is a shame as this App did have great potential..Version: 3.1.21

It’s ok......but......Didn’t really like the way this app was changed so radically and now I have to watch advertisements after paying twice over the years. Pretty low ethics but that’s the way things are now. I will get used to everything new in time but currently whenever I try to use the Scheduler option everything crashes. I hope someone can repair this problem..Version: 2.0.3

All data lost?Received the can’t open message today when trying to open the app. I have always backed up the app using standard scheduled phone backup which worked perfectly when reinstalling to new phones or whatnot. Based on the not very detailed instructions in the new app help section and reading through the reviews and new developer feedback, it appears I no longer have access to my years worth of data. Is this true? Hoping I misread the info and that there’s a way to import my data into new version of the app..Version: 2.1.8

Shocking UpdateTotally astounded!,After purchasing Pocket Money years ago I then purchased Pocket Money 2 only to have to go back to Pocket Money because Pocket Money 2 was no longer available to download when I got my new iPhone,I now update to the latest version and now it is littered with adverts and I’m expected to pay AGAIN for the privilege to remove the adverts !!!!....my mind is blown,talk about daylight robbery! I do not recommend this app and I’m only continuing to use because it has years of my bank accounts on it. New Customers....PLEASE AVOID...unless you wish to be ripped off ! UPDATE (just found this in the ‘Help’ section of the app,the devs are asking for 5 star reviews in order to get help with the app if you don’t want to subscribe to Gold !!...what a joke and makes a mockery of the Apple review system !....is this even allowed Apple ???)......... If for any reason you're really desperate about getting support, please consider to upgrade to a GOLD subscription: other than having access to our support team, you can also enjoy PocketMoney without advertising and use PocketMoney Desktop for MacOS. If you still you do not want to become a GOLD user, we may provide you a deal which may work for us as well: we ask you to rate us 5 stars and write a review on the App Store, sending us a screenshot of it through the ticket system, together with your request..Version: 2.0

Warning!!! Not compatible with old file.I’ve just lost 5 years of accounts information with this upgrade. Unable to access original file, comes up with ERROR and a string of error codes. Unable to restore from the drop box backup and stupid ads at every move. What a way to destroy what was a fantastic accounting software!!!.Version: 2.0

Found a replacement!!As all of us loyal Pocket Money users know, the “new and improved version” is terrible. After searching for days and downloading countless apps and trying them out, I found a replacement one that does pretty much what pocket money did. It’s not as clean but it does have categories, forecasting, allows you to see your past transactions and has a number of reports for budgets and cashflow. It’s called Money Monitor - good luck all! Ps. Pocket Money Developers - you did this to yourselves. Even if updating the previous version wasn’t an option, you should have had the wherewithal to create a new version that was at least similar to the previous one..Version: 2.1.8

New userI didn’t even know I had this, I found it by accident but it seemed like a good thing so I tried the premium plan and while I appreciate the ability to connect with my bank automatically, it doesn’t do me any good to only see my true account balances every 3 or 4 days, I need a daily balance. I did not see an option to change that, it only shows me how long it takes to connect with my bank. Also it’s not user friendly at all but it is a good idea though..Version: 2.1.8

Very disappointed in 2.0I was very happy with my old Pocketmoney, which I'd used for years. Solid app! Had to upgrade last year due to ios incompatibility. New developers, but same basic, super useful app. Yes it was a pain to pay for the upgrade, but not a big pain. The big pain came when I opened v2.0 yesterday: ugly interface, ads, expensive, ugh! How do I get version 1 back?.Version: 2.0

New look, corrupted data, no support unless you payI was honestly, going to give the new product a chance. After the shock and surprise to find out that the app had been installed to overwrite my existing app I was upset because it meant that I couldn’t synchronize my devices before leaving for work. Instead, I let it go and spent the better part of today trying to figure out how to work the app and make it do what I wanted it to do, putting up with the random ads in the middle of my work. When I got home, I figured that I’d try to synchronize my devices again using the new way of doing things and it completely trashed my data file on both systems, losing all my unsynchronized data and making the file unusable. Looking at the model, you have pay for a gold level subscription if you are expecting any help with the product at all. And having dealt with their service desk before this, you won’t get what you are paying for. This was released on the 25th anniversary of the original launch of the product and, for me, it’s the final nail in the coffin. If you are a new user of the product, you might be happy with it. If you’ve used it for years, odds are good that you are going to be upset. I will be investigating other options at this point because, frankly, after being told that the bugs would be fixed for years and then get this shipped out, I’d have continued to live with the bugs..Version: 2.0

Lack of supportMy phone just updated & now cannot access the app. All of my information is lost. I am livid. Unable to retrieve it, cannot even get into the app. The only “support” available has to be accessed from within the app. I loved this app, use it daily for several years Can support please contact me please.Version: 2.1.8

Subscription not working, unable to get support, VERY frustrated!!!I am paying for the premium subscription so I won’t have ads, and I can supposedly seamlessly import my bank statements and none of it is working. You can’t get a hold of the developer or actually get any help. They only have help listed as articles, and I can’t get online like I used to do use it on my desktop either. What the heck happened? I have 10 years of data in that app and it’s not working and I don’t like the new interface at all. It’s so much more difficult to pull up reports and just look at the history of a vendor. I need this to work for my taxes and I don’t know what to do..Version: 2.1.8

Clunky and buggyDifficult to navigate. Average interface. Not user friendly. Some bugs need to be ironed out. I deleted the app because it was a waste of my time..Version: 3.1.20

Always loved this app, not any moreJust updated to version 2. I’ve use this app for many years, what a mistake. The app is difficult to use and not logical. It used to be do simple and straight forward 😞..Version: 2.0

Why Stop support for old version without letting us know.I have used the old Pocket Money for years. I told everyone about it and even created a new fan base. Then without warning, we can no longer get into the old app (since latest iOS update). The new version says you can import from the old version but we can’t get into it to even export the old one. UGH!! This new one is really bloated and not very intuitive. At this rate I will NOT be using any longer (not like I can currently anyway). I have tried to send email to developers for help to no avail. I am still waiting for a reply. After that I may update this review. But so far there is too much bloat to even use as a quick check register. Painful..Version: 2.1.8

Bad experience!I have been a loyal and very satisfied user of PocketMoney for many years since the original Catamount days. It was one of my most frequently used apps and was an invaluable tool for keeping track of my accounts & spending. Today, with no warning it automatically upgraded to something with a totally different look & feel and to make matters worse my account balances changed and are now incorrect. At this point in time I can no longer use the app and it seems that in order to get any support I need to pay money for a subscription. The only thing which would make me happy right now is to be able to switch back to the previous version. Please, please, please make this available again. I’m sorry, but this latest upgrade is awful..Version: 2.0

DisappointedI purchased this app back when it was not subscription based but it was pulled off the store and “redesigned” after being bought out and then rereleased as a subscription service. I’d prefer the app that I paid for initially before having to reset my phone and discovering that the app I had paid for already once is now a monthly fee to use it with limited functionality. I’ve since had to switch to another application but I still miss my old PM app..Version: 2.1.8

Less than one starMy husband and I have been using this app for years. We have recommended it to many. The update has a the least ruined the organization and simplicity of this app and at worst , this update has literally stolen the version I paid for. I wonder that the Apple store does not take action. I also was aghast at the response one review got from the developer that was nothing less than blackmail : Give 5 stars and we will give you support! We will be looking for a new budgeting App. You are losing some very loyal customers. No stars and lost all your word of mouth support..Version: 2.0.2

Do Not PurchaseUpdated to the latest iOS version yesterday. I can no longer open the app to access the several years of data I have. Communicating with the developer is next to impossible. At this point I cannot open the previous version of the app that I have and need to install the new version. Based on not being able to open the previous version I cannot export any data. Thanks Pocket Money!!.Version: 2.1.8

Don’t try to fix something that is not brokeAs a developer myself it is pretty clear that the new development team just wanted to monetise the loyal following of App Users with the update they just put out. I’ve used this app for over 10 years and it has been an invaluable tool and one of its core strengths was it’s simplicity. It was favourite app as I could enter a transactions within a few seconds as I made them on the go. The update is the worst shambles I’ve ever seen. The app is way too complicated, the text needs a magnifying glass to read, difficult to touch areas with big fingers and I’m hitting the wrong things all the time. None of the original functionality is obvious where it is and worst of all adverts and or a monthly payment model! Argh, I’m so upset! To say I hate the new version is an understatement, the app is ruined and I want the original back or I’ll be looking for a new app I think like most of the other loyal users no doubt. Btw I’ll happily pay the subscription to have the old app back but I’m not paying for this downgrade!.Version: 2.0.1

I hate the new look!!Give us the option to use the old interface - this new look is awful!!.Version: 2.0

OutragedLike others, I had already paid for Pocket Money 2, but with refreshed iPad have reinstalled and gone to a version with adverts. Outrageous if, as reported, they are offering better terms to those who offer 5 star reviews. Very disappointed..Version: 2.0.7

Longtime user - HATE the updateI’ve used PM for years and loved it. The new update is awful. First, not notifying users well in advance using multiple methods that they may not be able access the app or lose their data is terrible user support and customer service. To just try to open it one day and not be able to — when it is tied to your finances — is inexcusable. Second, I can’t figure out how to access my old data, which is years of account tracking, and only want it so I can switch apps! Switching the data per the directions provided appears time consuming and cumbersome. I just want my data! Very disappointed and frustrated..Version: 2.1.8

Long time user, sad I upgraded to this latest versionI’ve been using this app since there was an iPhone to run it on. It was always a simple, powerful app that I depended on - and even paid more than once for without regret. I finally decided to upgrade to the most recent, now-supported-again version, and was happy for the three days before it updated to this most recent version. Now PM is a bloated, difficult to use monstrosity, which makes everything it once was good at hard to do. I fully regret this upgrade, the most I’ve ever regretted a purchase. Now I need to find an app which does an nth of what the old version used to do, and simply..Version: 2.0.7

My love of this app has plummetedWell, as with all the other reviewers that are panning the « fantastic » and « free » upgrade...I give this a big thumbs down and will no doubt move to another app. It is too complex and during my first synchronisation from IPad to IPhone every existing entry was randomly changed (e.g. a debit entry of $3000 became an entry of $23,000!) such that I can’t even work out how to fix it. Who knows if I can revert to a backup. It’s all too much bother and way to go to piss people off who paid for the app originally. EPIC FAIL.Version: 2.0.2

Developers asking for five star reviews.Surprised that this app is still available. If I ran a company that got as many bad reviews as this app now has I would close the doors and go home never to return. Now months since the “update” and the reviews are still as bad. Moved to account tracker pro far superior app that does exactly what is required of it. NOW DELETED APP DUE TO THE PATHETIC RESPONSES FROM DEVELOPERS. Developers are demanding five star reviews to give free support for this abortion of an update. Update released today to fix conversion problems DOES NOT WORK. App is still converting thousands of transactions as “new transaction” leaving me clueless as to who the original payees were. GIVE THIS APP A MISS UNTIL THEY SORT IT OUT PROPERLY..Version: 2.0.4

Time to move onLike many others I have used Hardy Macia’s PocketMoney app for several years. Sadly it is time to move on as there is no fallback if I accidentally update the app on my device. I am not unhappy with change per se. I am however unhappy with being forced to pay for a subscription to get rid of ads, having purchased the previous ad free version. The developer has based this new app on the iCompta 6 engine, which they have licensed. The two products are similar except for a bespoke PocketMoney import procedure and some PocketMoney specific advanced features . As it happens I quite like the iCompta 6 app. As I have no need for the Silver and Gold functionality of the new PocketMoney, it was a nobrainer to do a one-off 3.99 payment for the ad-free iCompta 6 app rather than pay for a PocketMoney subscription . So that’s it for me. It has been a great journey with PocketMoney and I will retain the old app in memory of Hardy Macia. All good things must come to an end ... Adieu.Version: 2.0.7

Ad ruined this appI have PM2, but this new version got ruined by ad. It’s better if you purchase the app separately..Version: 2.1.8

Used to be greatI’ve been using this app for years... a recent update has made it unusable for me... I can no longer see the information I required... current balance, future balance and cleared balance... Pointless. I can no longer easily compare my bank account with my outgoings. Pointless. Do the developer asked me to update my review.. so I will.. The update makes the app awful visually, it’s cluttered, had advertising all over it and is not intuitive. It’s now rubbish. Instead of asking me to change my review, I suggest you read the feedback and change the aol back to something people want. It’s next to impossible to use on my iPhone..Version: 2.0.7

NOT a better version of original PMIf you think that PM GT is a better version of original PM you are wrong. These are the reasons: - Display of the Account/ Reports are cut horizontally in the middle (iPad Version - iOS 9.3.5). I made sure that PM GT Product information was compatible with my iOS. - Display of the Dates in Budgets are not visible/ changeable. You are stuck with the current month budget. Similar when you are adding a transaction. Pending/ Cleared/All options are cut horizontally (iPad Version) - iPad version does not have Server Option to Sync. It only can be used as a Client. I used to have in my iPad the server and in the iPhone the Client version. Hence, repeating transactions cannot be used in the iPad. - When editing a transaction, editing icons are not in the same place. If you got used to add a transaction (+) which was at the far left in PM, In PM GT is now in the middle. Who would have thought? Also when you are in the transaction itself you have the <bin trash> icon on the far right instead of <duplicate transaction> icon. There is a lack of consistency with the place of the icons. Most common icons should be place at the far left. This is very very annoying. - <Transfer> option when Adding a transaction is not shown. Workaround, you will need to click on the eye (bottom right) and go back to make it visible. - Date of the transaction is a scroll option instead of a calendar view. I am back using original PM. What a waste of PocketMoney..Version: 1.1.8

Avoid at all costsThe previous version of the app was excellent and I used it to record both personal and business expenses for around 7 years. It backed up to iCloud and I was able to meet all legal obligations in regards record keeping for tax purposes. Then there was the forced upgrade. I cannot comment on the functionality because it is of no use to me. I cannot access my old backups, despite the assurances I should be able to. I now have to waste weeks, perhaps months, to re-record these expenses. If you use it now, there is no reason why you will not be in this position in a few years time. Fool me once ....Version: 2.1

Updated review still would like option to have old versionI getting used to this one but have a couple issues First I’m not paying for a subscription so it might be different if I was Scheduled payments; if I change the date depending on what I enter it seems to create extra entries so if I need to do that I delete the existing one and add new. Don’t like that I can’t go in and just add the scheduled payment when I want to my account. Have to use the date options to show it pending in my account for a specific date range. I want to choose what I want Links I want to be able to upload a picture from my photos not have to take a picture. I get an email receipt I like to include and can’t. Used to be able to do this Also have a linked picture and transfer to another account that link in not included in the account it was transferred to And what is the value date? How is it used. Can’t figure out from the documentation Lastly and my biggest complaint is if I make a change to an existing transaction there is NO way to abort. Should have the save option before exiting like before. Make a mistake no way to put it back way it was. Be careful what your changing or at least write down what it was so you can put it back.Version: 2.1.6

Living with the appAlmost my most-used app. After feeling somewhat highjacked into adopting this app after the former PocketMoney app disabled without warning, I have lived with it for a few years now and, importantly, I am still able to access the historical data accumulated previously. My greatest niggle is that there is no way to assign a default category to regular payees (eg Sainsbury’s is nearly always Groceries). It is also dangerously easy to inadvertently delete data when accessing existing records. I would also like to be able to backup my data to a cvv file that would, in extremis, be accessible on a platform such as Microsoft Excel. Otherwise, users remain vulnerable if/when this iteration of the app is abandoned by the developer. Finally, I pay an annual subscription to remove adverts and presumably support development. But there appears to be little ongoing development of this app. Whilst it is stable, I would argue it has yet to reach the pinnacle of perfection..Version: 3.1.21

Used to love this app........but since the upgrade have been left very disappointed. I, amongst many others, have used this app since Catamount days. The app is now very confusing and not as easy to use as previously. I can’t open a ticket through the app but get an error message ({"error":"Invalid login \/ password"}. Not very helpful at all. The text is so small I struggle to read how much I’ve actually got in my accounts. I’ve been told I can zoom in but this function doesn’t work. I pay the monthly subscription but encounter an error message when I sign in every time. I’m paying for the app just to remove the ads. There’s no additional extras as a paying customer..Version: 2.1

Ads still presentI have used PocketMoney for many, many years and pay to have Ads removed as they are very distracting but a month on from renewing my subscription the Ads are still there?.Version: 2.1.8

So Disappointed! (Found a way out! See last para.)I have been a very long time user of PocketMoney, using it on a Palm device long before there was an App Store. I have always been very happy with the app in all it’s incarnations - until now! Now I am getting advertisements, and gambling ads at that! I despise ads in apps, and I had paid for this app a number of times before this poor update was imposed on me unexpectedly. How dare the developer presume that I want gambling ads! And how dare you make such drastic changes to a program and force it on us as a simple update without any warning! It should be another program with a new name. It has changed dramatically how it works and some things I am at the point of giving up on. I have almost two decades of history recorded which is now in danger because this app has mucked things up for me. I will now look for another app. Also, I have tried to contact the developers but they refuse to deal with anyone other than a gold subscriber. Yet I have paid for the app!! Then they have the nerve to ask that we don’t give a poor rating because it will ruin their business! They are ruining their own business and a much loved app by not listening and being so pushy. I despair. :( ******* For those who may have paid for a 2016 version of PocketMoney called PM2, I found I could still download it from my list of purchased apps. I used my Mac to copy an unchanged database across, updated the records to be current and now I am happily running the old version until I work out a better solution. ********.Version: 2.0.3

Update FailHave been using this app since prior to the ownership changing hands. Unfortunately the new version is unable to update my older database for use on the new version. It continually reports an error message. Hopefully this issue can be fixed..Version: 2.0

Dreadful update..... Use Account Tracker Pro insteadThis was a great app until this update. I used the mobile app in conjunction with the desktop app, now I’m being asked to pay $30 a year to continue using something that I have already paid for. Previous version was very simple to use, new version is overly complicated and difficult to read on an iPhone. Changes are so numerous that an option should be provided to revert to previous version if required. No way of contacting developer to register your complaint. I would definitely no longer recommend this app. I have since discovered Account Tracker Pro, which is light years ahead of this now pathetic app in simplicity of use. I would advise other disgruntled Pocket Money users to try it too!.Version: 2.0.3

We’re done herePM once did a good job of crossplatform sync, which has been junked in latest version. New free version looks like it offers a lot but much of it is only for paid account..Version: 2.0.2

PocketMoney 2 real bad folksWas very useful until the new version now it is confusing and there is NO manual. The Help is no help, it is a totally different program, and there’s zero orientation to the new features. I would pay(again) to have the old program back! As it is, I’ll have to search for another money management program..Version: 2.0.4

Only responds to 5 star reviewsApp went from an easy to use checkbook register/bill reminder that works for anyone to a bloated do everything, confusing, knock of QuickBooks attempt that only an accountant would need. Nothing is intuitive in this new version, but the new owner doesnt care and only wants to argue with those that they choose to respond to. Try adding a payment reminder for a future date, good luck! You can add a future payment but now you get to fight with sorting payments, hiding future payments with no reminder to unhide it later. Just stay away.Version: 2.0.7

Unwanted update ruins recordsMost of the issues have been noted on other reviews. The essential issue for me was that without warning an app I paid for in-full years ago was radically changed to a point where it was non recognizable. Add the stuff-up on the transition of accounts and an inability to access previous info prior to conversion and the result is that, without warning, my simple and reliable accounting app became a error prone behemoth of complexity which is largely ruined years worth of transactions and record keeping. In all fairness how can you trust the app moving forward given the extensive effort now needed by the user to make it function on a basic level. Moreover how can you trust any app produced through App Store if they can seemingly rewrite there apps instead of producing new versions. And to make matters worse they are offering extra support to those that give 5 star ratings. The irony is thick. Very disappointed. UPDATE: I just spent days reworking my records and attempting to fix broken records with limited success. I then synced with my iPad and the app randomly deleted a half dozen of my categories. So not only a bad redesign but glitchy as well. Congrats on your 25th anniversary edition. Ruined my holiday season..Version: 2.0.2

GarbageAbandoned this App two years ago in favour of HomeBudget..Version: 2.0.1

DisappointedOpened the app yesterday to be told that the new version of iOS does not support it. I have now no access at all to all my account information. I think i should have been informed of this in advance as i have no physical copy to rely on. Is there any way i can get the old app to open at least finally to get my info back. Really really disappointed in this having used the app over many years with no issues. It suited me so well..Version: 2.1.8

Rosy retrospection.I don’t dislike this new version of pocket money. It is different. But I’ll tell you what I like best, it actually works. The previous version of pocket money did not work very well on newer phones. It was riddled with bugs things didn’t work etc. I loved the old PocketMoney like many of you here. But I’m not blind to the shortcomings of the old version. There are things that I miss like sorting was more intuitive. Reports worked better. The transaction register screen was less confusing. “Name, comment, payee...” etc. I LOVE that I can sync with my wife. The changes happen in front of her our eyes. And I absolutely love that the app is even being updated!! Things I don’t like: Doesn’t seem like it was made for phone? Things display better on iPad, IMO. Tapping that little loading icon to clear is a b itch I wish Payee showed instead of name. Or option Want Available credit on credit accounts Want Available balance on other accounts I don’t mind the ads, really. But on iPad the ads jump around all the GD place and moves the register all about. Annoying. Reconciling is not intuitive either..Version: 2.0.7

Lost app to latest IOS updateThe stars are because the app no longer works. Previously, l would have given it 5 stars. I have used this app for years - easy to navigate, dependable to use. But with the most recent iPhone update, IOS 14.6, the app has been rendered useless. I cannot open it and I cannot get support help. I have years of information I need to access. I cannot be the only one with this issue. Developers, are you listening? Can we please have fix? Help, please!.Version: 2.1.8

Very confusing and disappointing upgradeUsed the old app alongside desktop quicken for years. Importing .qif files was easy. Now...you need a degree in computer science. Exporting is a challenge as well. Used to be able to create a .qif file of all new transactions with ease. Good luck with that now. Coupled with the fact that the file size of my quicken export seems to bring this version of PocketMoney to its knees when running on my older iPad Air, it’s given me a massive headache. And the adverts are back..Version: 2.0.7

No more support in Silver, charged for subscription renewal, now have ads.My subscription renewal was charged, but I now have ads, no access to support (invalid login). I’ve paid for another year of ad suppression, not getting it, feel like I’ve been scammed. Used to be excellent app, now getting just annoying. Update: OK, I’ll throw in another star for support given here, but to feel locked out to the extent that the only support channel is this, man, just annoying. Subscription continuance should not require the customer waste time trying to fix the result of the developer’s broken scheme..Version: 2.1.6

What’s going onI’ve used this app for years and now I’m unable to open it and instead get a message saying the developer has to update it to work with the new IOS. I then downloaded the new version of the app which allows transfer of all files. Trouble is I can’t get into the old app to get the files. This is appalling. No warning that this was happening and I now have no access to all my financial data going back around ten years. After contacting the company they were no help at all..Version: 2.1.8

Pocket Money? Time for change.Regrettably, I echo the other 1-star reviews since the latest major update, which has messed up what used to be a simple, effective app for keeping on top of personal finances. I’ve used it for years and stuck with it - even during the couple of times when tech support stopped until a new developer took over and you had to purchase a new version of the app - because it retained the familiar core experience and did the job. Plus there was a certain charm that it was the legacy of money software designed for early portable devices. My biggest gripe with this new version is that setting up and tracking a budget each month is now hard to work out and unwieldy, when the selling point of the original app was that it simplified and streamlined this kind of thing. Sadly, I’m going to be checking out alternatives..Version: 2.0.3

What happened to the Lite version?!As of my software update today, my Lite version won’t work until the developer updates it. I see there is a different version in the App Store, but now I’ve lost all my data?! I don’t see a way to import the data from the previous app, and I can’t even access it anymore. The new version is way too busy and the lite version was SO MUCH simpler and better! I think most of us just want a simple check register format!! Bring it back please!!! SO DISAPPOINTED!!!!.Version: 2.1.8

GuttedFound out they had completely changed the app I bought and loved overnight , it’s unusable and completely useless to me now , way too much on it I don’t need and doesn’t even work properly anymore , for instance when I set it each month up to certain date for regular transactions it now for sone reason just ignores that and the worst part if want to save my details and upload to a different device or contact customer service I have to upgrade and pay monthly for an app I originally I paid for or I can watch adverts , the worst thing I have ever seen happen to something i use each week regularly and which helps me manage my monthly bills and wages , completely and utterly gutted , if anyone can recommend anything similar to this please let me know , but don’t pay these guys a penny.Version: 2.0

Disastrous Update - UnacceptableI have loved PocketMoney for years. Today, my iPad automatically updated to version 2.5, now it is unusable. It can’t import the previous file. Deleting and reinstalling the app did not work. I have tried to export and email it from my iPhone, but that does not work either so I can’t import it to the iPad. I have had to disable automatic updates on the iPhone so I can continue using this app for a while, but that is not a satisfactory solution. On top of that, the new version is subscription based unless you want to put up with adverts, which were not there before..Version: 2.0

Updated Review - Shameful Ad PlacementMy original review must have been removed. But this is an update as of the most recent change that was made. I understand supporting ads to make the app free. I don’t understand the ad placement. Why would you break up a series of transactions with multiple ads? I have 40 transactions listed for August and there are 4 ads in between those transactions and 1 static ad at the bottom of the screen. I have been a long time user of this app. Upgraded to the paid version a year or so ago. Then the new developers stepped in and made this app terrible. The app is more difficult to use and set up. I was staying with it because the basic functions work for what I need but now per the recommendations from other users I’ll be moving on to another app with NO ADS..Version: 2.1

Used to be perfectI had been using Pocket Money for 10 years. I was in the app daily and couldn’t recommend it enough. When getting a new phone in December, the app wasn’t available in the App Store so I lost EVERYTHING! I’ve tried 20 different apps and none compared to pocket money because there was too much detail and options. Not a simple register. While still researching over a month later, I find that Pocket Money is available again and highly updated. The font is so teeny and faint or bolder up with red/green, it’s almost impossible to read. I hoped that getting rid of the ads might change the screen appearance but I can’t do that without an account. I have requested three verification emails and still haven’t received one. I even checked my spam folders. I can’t get support without an account and can’t get an account without help from support... see where I’m going with this? The old app was perfect and I would have gladly given it 5 stars..Version: 2.1.7

Worst update ever !The 2.0 update is not working for me. Too complicated and confusing. Now I can’t even search for a transaction or display “All Transactions” like before. How do I downgrade to the last version (1.3x something .. ) ???.Version: 2.0.1

Used to be great, no longer useableMy review from a few months ago is gone. Putting one back up to warn others. The functionality that made this app simple, slick, and easy to use was wiped away with no notice. Like many, I have paid for new updates multiple times when a brand new version was brought out. This time, the update was provided to the existing application. Go elsewhere as the developer that took it over is not interested in bringing functionality back as noted by their responses. RIP PocketMoney..Version: 2.1

Annoying adsI noticed that there's too many ads especially in between transaction and there's no way of getting rid of it and it's so annoying to see when looking at your budget. I even tried closing the ad but it makes a blank empty spot and then a few minutes later another ads come on again. There's probably about 5 ads when looking at a budget. I have been using pocket money since it came out I even paid for the app but lots of things changed overtime, some are good but it's a matter of getting used to it. Now the ads is the worse thing I'm encountering, I'm even willinh to pay to get rid of those annoying ads..Version: 3.1.21

New Pocket MoneyThe entry interface is very plain but effective. No Sign of dark mode. Able to convert from the old style quite easily. However a lot of my old data base is missing, ability to store photos (my old photo receipts gone) and my old comments. All that came across on conversion was the bare bones, categories and maths. Categories are now not automatic as they were in the old version.The loss of the photo feature particularly troubling. I hope the team can quickly update the database conversion and restore photo feature. Basically ok. Cannot get a verify email even with the address being correct. Try to alphabetise categories, crashes on my iPad 6th gen. Needs the old photo feature. Fixed the pi charts, thank you, but bar chart no. Still easy to use once you get used to it. Will get more stars with improvements..Version: 2.0.2

This new update is NOT user friendlyI used to like this app but not it’s just a nightmare to use - the new update is not user friendly!!! There is no way to change the settings - the balance is hard to see with white numbers against a light green highlight....Version: 2.0.4

Hate the latest update.Help I want version 1.1.9 back. The latest version is not as user friendly as the earlier version..Version: 2.0

A great app just went down the toilet..I’ve been using this app since 2010 and have loved it. It was intuitive to use, easy on the eyes and very functional. With version 2, it seems the programmers are trying to do too much and it’s now unusable IMHO.. Add to that the pop up ads, monthly subscription fees and what was once great is now trash. I would have given it zero stars if I could! Wishing I had NEVER updated. I wish I could go back to the previous app, but it’s not possible. Time to start looking elsewhere. Too bad; It WAS a great app. You should have left it alone!.Version: 2.0

Unfair business practicesI have paid for this app twice. Once for the original purchase and secondly when I think someone else took it over. Now with this update there is advertising and I am now being asked to pay a third time on a subscription. Not fair, the silver level subscription doesn’t even remove all the ads. The new version is confusing and unusable. I’ll be looking for a new solution which is a shame as before the most recent update, it was great..Version: 2.0

Don't even download the so called "free version," unless you want trouble!I have been using PocketMoney apps for over 10 years and the only reason I stayed was inability to find an app that would easily convert my PM file with data since 1986. Every app change has caused serious functionality issues and headaches. In 2018, despite buying the premium version previously, I had to yet again buy a new premium version to retain previous functionality. Today, they forced out an update that renders your database unreadable, and to fix it, you have to start over from new and subscribe to one of several instalment plans. This company is clearly myopic and focused on profit. To force you into a subscription instead if giving you the option to keep you purchased app, albeit with limited support, and render your database unusable, is unprofessional, unethical, and dishonest. Minus 5 stars. You have been warned..Version: 2.0

Need the old version as I paid for itDear developer I paid for the previous version and I was extremely happy with it , I need it back since I paid for it appreciate the support I been using the software for the past 9 years and all my history is now in shambles.Version: 2.0.1

Awful app changeI have been a PM user for many years now. Loved the app initially then support dried up. Then great PM GT was released with support, I paid again £3.99 sorted, or so I thought. Now my paid app will be filled with adverts unless I pay more money for Gold or Silver subs. Shocking treatment of loyal Customers. I’d avoided this app for one which maintains the same pricing model. The layout is over complicated and far less intuitive than the previous version. This new version should have been a totally new App like Moneywiz did, leaving alone the existing Customers and inviting them to trial and ‘upgrade’ if they wanted and valued the change in the V3. To get support you have to be a Gold customer (pay more) or get this ‘Leave a 5 star review’ so even if like me you think it is at best 1 star you have to give it 5 - I’d rather go elsewhere. 49 only 1 star reviews in 48 hours and counting and the developers think this is just because the import function isn’t working. NO it is far worse than that..Version: 2.0.1

So SadApp has taken a turn for the worst. A once paid app has turned “free”... with ads and a subscription model, but even worse, it’s not functional even more. Its sad to see what the original developer’s great work and vision (RIP Hardy) has turned to, the new owners obviously just don’t care and are milking Hardy’s legacy..Version: 2.1.8

Great app now destroyedArbitrary change of the whole application has left this unusable..Version: 2.1.8

Total garbage!Like other users, I too have have been using this for 7 years but am so frustrated now.... the old version was perfect for my needs while this one is confusing as hell. I will not be paying to use it. We should have been given the option to upgrade. They’ve wasted HOURS of my life as I now have to find another suitable app. So much historical data in that old app! I’m furious and feel robbed! Hate, HATE, H A T E this new version. And right before Christmas too, thanks for that!.Version: 2.0.1

Dislike the UpdateThe new update sucks! It went from an easy app for tracking finances to a stupid app that has changed all my categories and how they work. Very hard to understand and they got rid of the “search for a transaction function”!!! Will probably stop using it as it is hurting my brain to try and figure out! 😡 Not sure what app I should switch to..Version: 2.0.2

Glad I moved onWith the release of a new app comes the release of new problems. The primary of these is the cry of bewilderment - “How on earth do I use this??”. With the changes from the previous baseline being so absolute and so far reaching, there’s a huge metaphorical mountain to climb for anyone trying to adopt the new methodology. The embedded help is a pretty good superficial overview that hints at a vast amount of capability but it massively underestimates the learning curve for those of us used to the old system. Scratching beneath the surface, there appears to be a wealth of functionality here if only one could work out how to drive it correctly. It doesn’t seem to cover all of the functions provided by the previous version, however, and appears to prioritise function over form so that even reading some of the small numbers can be a challenge. If all of the previous operations are available, it’s not obvious how to find them. Some of those historic functions have become critical to users who have built up a method of working over many years. The inclusion of adverts is, I’m afraid, just crass and intrusive. There are ways to display ads in apps and this is not it. The fact that this was previously a paid-for version of the app that historically was guaranteed ad-free has furthered the impact of this decision. I’m not going to address the subscription element of this release. I don’t use subscription based apps for a reason. While the historic ownership chain is understood, releasing this new version ‘over the top of the old’ feels like a mistake of large proportions for the latest owners. A separate release, alongside the existing App, may have been a more considerate and honest way to do this. This would have allowed users to migrate their data at their own pace and in their own way had they wished to. It would also have given the new app space to breathe and earn users on its own merits rather than trying to cannibalise the user base of the old. Of course, the existing app had a number of critical bugs that had been ignored for a year or two so I can understand why this wasn’t the chosen approach. In all, I’m glad I took the opportunity to move my data to another App earlier this year. I’m sure this new version has many capabilities but I’m happy where I am and can’t afford the time to try and decipher them. The legacy implementation was brilliant and a credit to its creator. I hope that this new implementation can be too, one day, but it will have to do so without my patronage. A real shame. Edit: I should also note that the constant minor updates that we had for a while, resetting the review statistics, tell a lot about the attitude of the new owners and is low grade annoying. Rather than addressing the issues raised, cancelling out the ‘star count’ and hoping for a better set next time seems to be the approach. I’m not encouraged. Similarly, the many review responses saying nothing more than “you’re doing it wrong, read the help” demonstrate nothing more than the arrogance of a team trying to monetise a once successful app for their own gain and leaving customers to take the pain of that. RIP Hardy Marcia, your app was genius and your support was legendary. This abuse of your legacy? Not so much..Version: 3.1.22

Ruined and unusable after updateThe latest update stops me getting into the app because it keeps telling me this app is no longer shared with me and I need to download it. Of course I can’t download it because I already have it on my phone. All support is through the app with no way of making contact on the developers website and I can’t access the help on the app as I can’t get in. I could delete it and install it but then I lose 15 years of transactions etc. I had to download the app on my iPad to write this review but the freshly downloaded app does not have a way of contacting support either. So if you are a long time user of this app do not update. You will lose everything..Version: 2.0

Avoid at all costs!An unexpected and unwanted update has ruined what was a great app, used in conjunction with the windows desktop app. Now, guess what, no longer a windows desktop app and the the iOS app doesn’t even open my data file and I can’t even contact support without taking out a paid subscription. I am absolutely devastated as I have years of transactions that I can no longer use on my my phone or iPad big anyone can recommend an alternative that can import my years of data in the sql format please let me know. I won’t be giving these people any more if my money that’s for sure!.Version: 2.0

Doesn’t workI have used pocket money, went to use it again, Can't add accounts, etc.Version: 2.0.4

AVOID LIKE THE PLAGUEI opened the app last week it had auto updated the app. I don’t think this should be called an update, it’s a brand new app. I did get an email yesterday about upgrading, a bit like closing the gate after the horse has bolted. I wish I was the horse and bolted before this change. It doesn’t matter if an app is free if it’s crap. If I want to sync my files I have to look at an ad first, unless I pay. They have removed windows support so I can no longer keep a copy on my laptop. I also used to use my laptop to enter transactions as it was easier to do when I was tired. I really dislike this app now, so like others have said its time to look for another app..Version: 2.0.1

Awful update!!! AWFULUPDATE - I e grown used to the app but still not great. From 1 star to 3 stars. I used the previous version for many years and LOVED it - it was absolutely perfect. Then the update rolled out and the functionality went from user friendly to cumbersome. I tried to give it a chance and despite finally figuring out some of the weird quirks, I really don’t think I can work with this app any longer. So disappointing considering I’ve built years of trust in the previous app version. Wish there was an option to revert back. Wish I could give this 0 stars, especially since I’ll need to find a new financial app..Version: 2.1.9

Used to LOVE it. Update ruined it.I used PocketMoney for probably 10 years. I even purchased it the last time it was updated because I had to have it. I used it daily and couldn’t recommend it enough. This new version font is too small to even read and not user friendly at all. It has changed so much that I feel like I need to carve out time to sit down and learn it. I realize that the new features might be great for some but those of us who have known and loved it for the last 10 years are super disappointed in it. It’s genius was it’s simply. Suggestion, update the old and have two versions available. If you want more bells and whistles you can choose this version but If not, like many of us long-time users, a simple version is available..Version: 2.1.8

Need old version backI agree with the other reviewers. After upgrading I could not open / import my file until today’s update. Once I could finally open my file I found the interface to be very confusing just to enter a transaction. I too paid for the previous versions and find that this should have been a separate app in the store. Please bring back the old version as that worked well for my needs. ****** BRING BACK the old version ASAP as I am falling behind in entering my expenses! The OLD app worked well and the interface was much nicer and easier to use! *******.Version: 2.0.1

NOT Impressed At All with the New VersionNo warning was given on the new version of the app. With it being a complete revision and new app, it should NOT have overwritten the old version. This is an accounting app and some of us use it daily to track expenses, sales tax, and pull reports, and export all accounts to a csv file to work in excel. The new version should be a completely separate app from the old version and allow the old version to still be functional. The new version does not allow for creation of reports and does not allow export of all accounts to a csv file. It’s totally useless to me now and I paid for this app (the older version). Plus there’s Ads everywhere. NOT Cool!!! Looks like I’ll have to move to Quicken or Quickbooks..Version: 2.0

Beware usersI regret so much ever using this app. After iphone IOS update few days ago, I’m suddenly completely locked out of the app that stores over a decade of accounting records. Developers! Is this how you value loyal users? Instead of updates, there is new version that needs to be installed separately and my years of records CANNOT BE TRANSFERED TO NEW VERSION. Will you ever have an update for older version for old time users like me? Your instruction on transfer data from old version DOES NOT HELP! Old app doesn’t even open. How can old data be emailed or file shared when I’m shut out from app. I will look into filing formal grievance with itunes… it is my financial/accounting info for god sakes, please be responsible when you develop and plan updates of such app..Version: 2.1.8

Not user friendlyI loved the old version of PM and stuck with this new version despite it not being anywhere near as straightforward as the old one. However, my silver subscription has just renewed and I’m now stuck with a load of ad banners. I’ve tried to access support but it tells me I have an invalid username/password and there’s not actually any way to check I’m logged in or to log out and then log back in. And you can’t access support unless you are. So it’s completely useless! I’ve made a claim to get my subscription fee back and think I’ll go elsewhere from now on.Version: 2.1.10

Sync issuesSept 2020 Constantly messed up the sync between iOS devices. Gone off the boil..!!!.Version: 2.1

This Used To Be A Good App - Now HorridI upgraded my iPad and was very unhappy to discover my PocketMoney app was not available - it had been removed from the Apple store and replaced by a new version. I bought and paid for this App previously, I own it and I want it back. I backed up my old iPad and was shocked to find that the App I had supposedly backed up was no longer available. The new App is a sad sad version of the previous one - functionality is extremely diminished. For instance I can’t even display the current balance of my accounts, only whatever future balance based on future entered transactions. This means I cannot enter future transactions and understand balance impacts easily. The layout is also very poor - smaller font is hard to read and colours make it even harder. Can I please have my old App back. I bought and paid for it - where is it? I will be reporting this to Apple..Version: 2.0.7

Messy appCompletely rewritten and nothing like the original, only the icon is the same. The rest is a mess..Version: 3.1.15

Update please this is ridiculousI have used this app for years I have all my info in it, all my regular withdrawals and suddenly( I updated my iOS yesterday) and the app needs to be updated to work with the current iOS this is ridiculous, as much on apples part there is no reason to make an update that suddenly makes an app not work, I need to keep track of my finances I can I am sure find another app for this but I would rather not, also there is no way to get ahold of the designers without opening the app and the new iOS will not open the app.Version: 2.1.8

Can’t Get InI’ve been using Pocket Money for a decade, and this morning I tried to open the app and was told it wasn’t updated for the new iOS. Went to the App Store and discovered a newer version I had never been informed existed. Downloaded the new version and tried to figure out how to import info from the old version. Was told I had to log in to access tech support. Set up an account and the password I chose wasn’t recognized. Clicked to reset password and never received the link. (Yes I checked the junk folders.) So now I have two versions of the app, cannot access my decade’s worth of data and have no way to contact tech support. I’m exactly 24 hours away from scrapping the whole thing and starting over with a new app. Update: Was told to check the spam folder for the reset link. Did you read what I wrote?.Version: 2.1.8

Old Version was great now it’s horribleMy wife and have been using the old version of PocketMoney for years to keep track of our joint checking account and credit card purchases. It was simple, worked well and the Pending Cleared and All tabs were lifesavers. Sadly with the latest iOS update the app stopped working. The new app is so overloaded with “bloat” unnecessary features and adds it’s all but unusable. We’re currently searching for another app that will roll up the balances like the old version and support local synch. The old version filled a nice niche. I hate to see it go..Version: 2.1.8

What has happened?Updated the app as the old one stopped opening and required the update… Turns out it’s a totally new app. Now I’m all for progress and change, but I’m now unable to access my decade of data and any attempt tells me I’m not registered which is wrong! Spent a whole day trying to get it sorted and then started seeing much of the feedback, I can’t say I disagree… This isn’t a negative feedback because I’m all precious about the old version, simply because it has, overnight, made my life harder! Much MUCH harder. Surely the object of progress is to make things better for the end user… I’m out, now going to look for an alternative and start over instead of wasting any more time on this ill thought out enforced change… Poor effort!.Version: 2.1.8

That is the end ...😢Update: I thought I should give it a go and decided to update to the new PocketMoney version. The update screwed up my balance and all transactions are now called just "transaction" with now reference to the vendor - I can't figure out how to export transactions in spreadsheet format and can't figure out how to show the budget. I deleted PocketMoney from my iPhone for good. I would give this app "zero" stars if I could. What a shame! Glad that I had a finance/budget backup app I'm going to use from now. In my view the developer breaches Apple's developer guideline as the new version of the app is not add-free for existing users and doesn't offer the same functionality without subscribing. 😢.Version: 2.1

Poor SupportPocketMoney has been a great app, however the current owner’s support for the app is very poor. In the last couple few months support has failed to restore two functions in the app that were working, but no longer work. I am now looking for an alternative and recommend you do not buy this app. I am referring to the currency rates, which no longer work for many ‘minor’ currencies and the QIF export which has the option to export using Western (ISO Latin 1) file encoding, however this no longer works and the developer is not willing to fix this functionality that was working until the last update. Update - the Webster (ISO Latin 1) file encoding option now works again - I assume that this was fixed with the release of 1.1.9 last week. Thank you!.Version: 1.1.9

Way too clumsyI LOVED the old version by the old developers. This new version is much too clumsy to use and way too clunky to make the subscription worth the money. It used to be so easy, so sleek, so functional and useful. This new version decided to go another way. What’s worse, is that after I imported my JJC data - per the instructions given in the new version - for some reason, it transferred phantom transactions that repeated every single month for every single year going all the way back to 1970. Now, to make the app even remotely close to useful I have to manually - manually - select and delete each transaction, otherwise my balance is inaccurate. So, so, so disappointing..Version: 2.1.8

UPDATE: Seems to keep getting worse!*** Excellent Customer Service. Received a quick update from the developer, informing me the web server will be updated in the next release. I’m big on Customer Service and I appreciate the quick response. Hopefully, maybe the option to increase the font can be added in future updates 😉 [Web server option no longer works with the latest update 😤].Version: 2.1.1

Why is there no cloud sync?I have yet to find an app that lets multiple users cloud sync - is no one sharing finances with their spouse?? We tried to set up Dropbox sync and it almost corrupted our data. Now we’re stuck having to remember to sync when we’re both connected to our home wifi. The app is pretty good but allowing me to manually add scheduled items when I want and allowing cloud sync would make it almost perfect. Also will not show sync option on same network with Nee IOS 15 update. Please fix asap.Version: 2.1.8

Totally Garbage!The old version which I used for several years was great - simple and intuitive; plus I had purchased it. Now, I was automatically ‘upgraded’ to the new free version, without my asking for it. The new version is horrible, not to mention that the developer wants me to pay for a monthly subscription for this garbage, and has removed from my phone the previous version which had been purchased!!!.Version: 2.0.1

Newer version disgraceIt just keeps getting g worse each year. Just renewed and have the Gold version and there is supposed to be no ads. As soon as they renewed I have freaking google ads popping up in a finance app I pay for that’s a load. The help section on the app is no help. No way to contact people. There still is no way to copy these people but they are quick to auto renew as their gold level still has nasty ads in it don’t buy this!! Report to apple asap it has increasingly gotten worse and the star rating has gone down. Figuring the top of the line version would be rid of ads. It’s just as bad..Version: 3.1.19

Old Version PlsUpdated Dec 21, 2019. The rating for this app literal dropped from a near perfect 5* to under 2* in 48hrs for release 2.0. I really think Dev need to bring back the old version (before the clear/pending filter bug) and make this version 2 a separate app. I’ve paid for version 1 twice actually (believe ownership changed) and I’d be willing to pay again $6.99 to get it back. I don’t understand how Apple allows this. Customers paid for an original app and should be able to keep it. This new version is completely different, subscription base with ads and free to download now. This makes no sense. As a developer/business please listen to your client user base and act! Expend your app options but have both old and new available. The interface and complete feel of 2.0 is totally different and can be stand alone. —- Hi Dev, can I pls get the previous version? I paid for that app and don’t like the new one nor the ads. The interface on the old was suited well and was functional. All FX currencies loaded, icon for accounts, ability to add tickets directly from acct screen (+) feature. Point being, the old version was paid, $6.99 if I’m not mistaken. I would simply like to keep that old one. New version can stay but this who bought before should have the option to keep it. Thank you..Version: 2.0

Prefer the previous versionI don’t like the new version. Please bring the previous version back as soon as possible. 😡.Version: 2.0

UnbelievableI can only agree with the previous review. A simple and unique app has been turned into something no one wants. I have been the greatest supporter of the initial version but this is really a new product and should have been presented as such. They have ruined twelve months of records which before I could easily export to reckon personal plus. It appears this feature is no where to be found. Goodbye to Reckon, goodby to PocketMoney. Such a damn shame..Version: 2.0.2

IOS 14.5.1 Won’t Allow Me To Open My AppI have had the Pocket Money app for years so it had tons of my information on it and after updating my iPhone software yesterday the app will now not open! Is someone able to help please?.Version: 2.1.8

The new update is horrendousUsed this app for years and LOVED it. The “update” is more of a complete - and useless - redesign. Hate everything about it. So many terrible design decisions. Apparently designers don’t use their own app. Searching for an alternative..Version: 2.0.2

Destroyed !!!!Major Mistake ! Whoops! I’ve made the plunge into this newly designed PM ...... it’s everything I wish it wasn’t. Like one reviewer said, just roll with the changes and make it work! Well that being said and done, giving it my all to make it work just doesn’t cut it. Developers put to much data & details that it made it all just a big mess of useless details destroying the simplicity and appeal of this once must have PM. There’s nothing even original about what they did. They just copied another app that was available and branded it as is on. (It’s called hostile takeover) Not worth fussing, just DELETE!.Version: 2.1.11

This app just went backwardsThe original should have been kept and this been installed as a new version if we wanted it. Bring back the Hardy version please. Not at all happy with the new direction this app has taken....Version: 2.0

Gold RenewalHave just had my annual renewal of this app. But am now having unwanted adverts. I have gold subscription. How can I stop this?.Version: 2.1.8

What Happened???I’ve used this app for years, but this latest app is horrible! I used to be able to pick off each transaction as I balanced my checking account, but I don’t see a way to only see the debit/credit, and when I filter, all I see is the calculated balance (which is wrong in this view) in red, with the debit below it. It’s literally unreadable, not to mention the ads! I paid for this more than once and I’m not paying for it again. Whoever is developing for PocketMoney, listen to me: make it simple again so I can simply balance my checkbook. After all that’s why we downloaded it..Version: 2.1.8

New version is a significant downgradeJust upgraded to the latest version (2.0). Wow! What a bad decision that was! Having an ad supported app is one thing, but having ads appear in the middle of your transaction list, is just a horrible experience. Forcing people to watch an ad (or buy a subscription to remove ads), just to perform a backup, is incredibly annoying! There also doesn’t appear to be anyway to lock the app anymore. You also can’t adjust the font size to make it easier to read. The overall (new) design is also pretty ugly. I wish there was a way to downgrade to the previous version 😢😢😢 Update: After trying to use this new version for a few days, I can honestly say the usability is horrible. It’s significantly more difficult to use than the old version. There’s so many issues! If you perform a search in your transactions, you end up seeing duplicate transactions. If you go to add a transaction but then decide you want to cancel, you can’t, so you end up with a bunch of zero dollar transactions you have to manually delete. I’ve just finished exporting my data (which also horrible as it doesn’t label acct transfers properly). I’ve now installed Accounts Tracker Pro and will be using that from now on. There’s so many issues with PocketMoney, and unless they start with fixing up the UI, it’ll never be as useful or as easy to use, as it used to be. You’ve destroyed what was once a really useful app, one that I’ve been using for about 8yrs. 😢.Version: 2.0.1

👎Not worth it. It was way the best when Catamount was the owner..Version: 3.1.21

Does the developer even use their own app?PocketMoney was a rare gem once upon a time. It did something simple so well - an intuitive interface that lets you enter individual transactions, and an effective database system that lets you filter, search and summarise your income and expense. I used PM to do my manual entry once a month while referring to credit card statements, copy and paste some repeat transactions, and set up recurrent bills. That’s it. I loved PM so much and I would have kindly paid a monthly subscription for the old app. With the rewrite by the new developer it has gotten almost unusable for my purpose. Yes it has gained many more “business” features eg billing, tax etc. However the basic features have now gone to the drain. Entering the date is clunky, duplicating a transaction is clunky, repeat transaction is clunky. Transferring from one account to another is titled “new transaction” instead of the destination account name. The setting button doesn’t give you the overall setting screen, the real setting page is mysteriously hidden at the bottom of the account list. I don’t know why someone would take something that works and then butcher it, but this is precisely what this current developer has done. I wonder if he even uses this new version, because if he did he would surely know how much of an inferior unusable app this is. I have since moved on to another app (tried close to 10 and now settled with PocketBook with manual importation of OFX file instead of linking to bank due to my paranoia about sharing bank credentials). Unfortunately u haven’t found something that does what the old pocketmoney did so well, and it’s what upset me the most about this butchery. The developer should be ashamed for his betrayal of the previous buyers..Version: 2.0.2

No longer recognisable since upgrade.I was so pleased with this app when I bought it earlier this year - it worked brilliantly, syncing across my devices with little trouble. Since the upgrade it is no longer recognisable - pop-up adverts, asking for subscriptions to enable various functions...and I’ve no idea where the sync facility has gone! Why change it when it worked so well, apart from using it as an excuse to obtain yet more money when we have already paid for the app. Disgraceful. Have deleted it and bought another app from a different developer, hopefully this time I will be able to keep for longer than a few months before it’s altered beyond recognition..Version: 2.0

Do NOT buy this app ifI’ve been using this app very happily for 8 years, until recently. The old app does not work with the new IOS update and despite raising a ticket on their site and several messages on their FB wall, the company did nothing to help. Initially I lost years of data, which after days of work, I was able to recover but am very frustrated I was put in that situation and Pocket Money did zero to help. If you have the old app be very, very careful about updating your iOS..Version: 1.1.9

Long time user to short timeLike others who have been loyal happy users of this app, I am appalled at the gouging of money from year users. “Free” version is unusable as the ads are overpowering. Besides this it used to be a simple app to use now it’s more complex and like buying a whole new app to learn and that’s what I’m going to do as this update was just a big con..Version: 2.0.2

New version difficultiesI have used PM for many years and I was surprised when I tried to use it and received a message that the new version needed to be installed. I am very disappointed that I could not continue to use the old version! It took me several hours to figure out how to copy my data to the new version. Once I did, I was again disappointed to see it loaded up with advertisements! Also, my eyes cannot handle the small print. Sadly, I am now in search of an app similar to the old version of PM and will spend weeks loading my personal data..Version: 2.1.8

Found a good replacementUpdate 4/3/20 If the developer had thousands of satisfied users as he says why have they not written good reviews. As you can see there are only one star reviews and the developer says the old app will not come back so Pocketmoney is officially dead. Again I recommend Accounts2 Update: I am now on Accounts2. It is a lot like the old PocketMoney and the developer responds quickly to any suggestions or concerns you might have. I highly recommend you use this app and forget about PocketMoney. I like many others have used PocketMoney for years and loved it. I have spent 6 hours trying to organize and understand how to navigate through this piece of crap and have decided I don’t need the hassle. I noticed that just since yesterday you have had 60 one star ratings. Looks like your ship is sinking, better bring back the old version..Version: 2.1.8

A huge step backwards for user experienceI’ve paid for the previous versions of PocketMoney and have been a happy user for many years. Although I had a few gripes, the app was fundamentally a very useful tool for jointly managing family finances with my wife because of the phone-to-phone WiFi data synchronisation. The general user experience in the new version is much worse than the previous versions (e.g. browsing through a long list of unordered categories trying to find the right one due to the removal of type-ahead search) and the ads are quite obtrusive. Update: I initially had a very negative reaction to the update generally. After another upgrade and using the updated app for a few days I can see that there are lots of interesting and powerful features, but the features are not really discovered - the user experience is not as smooth as before and can be very confusing in places. The ads are annoying, although it no longer seems to force me to watch an ad in order to sync on the local network. I’m hoping that subsequent updates are going to improve the user experience significantly..Version: 2.0.1

Worse that previous versionI suppose it depends how you want to use this app by from my perspective this is a downgrade from the previous version. The UI is a mess. It’s lost the simplicity and clean functionality of the previous version. It should have been a separate app rather than an upgrade - it’s moved that far from the original. I have pretty much abandoned using it. The developer should have consulted a business analyst. You don’t add functionality just because you’re able to; it has to make the app better. Really disappointed.Version: 2.1.8

Will persevere but the new app is very differentWas pretty annoyed yesterday when opened the Pocket Money app to discover it was no longer supported and would need to download a totally different app. Really feel that some warning messages could have been sent. Eventually worked out how to get my data using iTunes and file sharing, even though I couldn’t open the app, but took me most of an afternoon. Once I’d got the file transferring the file into the new app was easy. The new version is pretty different and it’s going to take a while to figure out whether it can do some of the things the old app could (roll up cleared transactions, process repeating transaction to date…). I would suggest that for people who just want to keep a note of incoming and outgoings for the month so they don’t overspend before payday and want to check how much they have after monthly bills this is a little complicated and there are better apps out there but I will persevere for a bit as starting with a new app will be a lot of work..Version: 2.1.8

Redesign is terribleThis was one of my most favorite apps. It worked well, had a nice interface, and there were several functions that made it easy to use. With the redesign, which I have given *several* months to get used to, I simply can’t continue to use this app. It’s design is clunky, it’s certainly not as visually pleasing (I can live with that for great functionality though), it’s not remotely intuitive. This went from a highly rated app to an incredible low rated app. And, when I tried to get ahold of the developer, it it appears that is a right only given to “subscribers” - I’ve owned this app for years. Subscription at this point isn’t fair, nor would a put a dime more into this..Version: 2.0.7

A fine app ruined: here’s how I “downgraded”Persevered for a week or so, but have now reverted to the previous version (PM2) with its clean, compact interface. Try this if, like me, you “upgraded” to the new PocketMoney without checking the reviews first! 1. I retrieved the most recent un-upgraded PM database (PocketMoneyDB.sql) from an iTunes backup of my iPhone SE using the iPhone Backup Extractor app 2. I dropped this file into the PM2 Documents folder on my phone using iTunes File Sharing and synced. Left other files as is. 3. Opened PM2: worked perfectly. Unfortunately I didn’t make a phone backup immediately before this “upgrade”, but what I have is recent enough. I prefer to re-enter some missing transactions than to continue with this horrible, clumsy and unintuitive new version app. A further note: the old Pocket Money Desktop app won’t work with Mojave or Catalina :( So I’m needing to use PMD on an older laptop. But I only use PMD occasionally (a few times a year) so that’s not too arduous. Obviously none of this represents a longterm solution, but at least I have a functional app that does what I need it to while I scout around for a replacement. I used to recommend PocketMoney highly and was a loyal user/purchaser. No more. This new version is completely unrecognisable. In fact, as someone else has pointed out, it’s closer to a direct rip-off of iCompta than it is to the original PM :( On a purely practical note, the interface of this new app cannot accommodate the smaller iPhone SE screen, to the point of some functions actually being unusable/inaccessible..Version: 2.0.3

Formerly a Terrific personal finance appI used PocketMoney for several years, but this latest update - long overdue - is awful. It wouldn’t load my data file, producing a massive and incomprehensible error message and then wouldn’t let me do anything. Much of the functionality in my previous paid version now is only available with subscriptions and the interface is impossible to figure out. If any of this had been explained, I could have decided not to upgrade. I’m done with this app. What a shame..Version: 2.0

Worst update everPocket money has updated. Great new version, whatever!!! The old version won’t load because it’s not formatted for the new iOS version so you can’t import or export data. The help page says see faq’s and that’s it. I’ve used PocketMoney for years. I even paid for the app when it updated and wasn’t free. Now I’ve lost everything I’ve used for 8-10 years. Thanks Pocket Money. Great update that doesn’t allow prior users to enjoy the new features. If you need more help the website says to connect via help in the app, nothing works. Worst update I’ve ever experienced. Complex is not always better! I love that the developer responds with the same info on the website that allows you to get NOWHERE. The same answer for each user is still not effective. My backup is not available because the app is no longer recognized. Had I known it would disappear I would have exported my decade of data, I didn’t have the option. Backup only works when you can restore it to the app. Still a horrible update and conversion, as noted by multiple prior users. Unless I pay for the app again I can’t contact support, so that’s not helpful either..Version: 2.1.8

Completely awfulThis is the worst update ever. I paid for a Mac version, which never worked properly, I also paid for the ad free version of this app, only to find out that they now want more money to use this terrible new version. All of my accounts have been completely messed up, balances are all wrong and it’s a complete mess. Luckily I have an old version on another device otherwise I would have lost years of accounts. Disappointed is not a strong enough word, appalling is more apt. If you are thinking of downloading this new version, save yourself the grief and don’t bother..Version: 2.0.1

Update has ruined it, time to find something else or go back to pen and paper!Awful update. Too complicated and text too small to read on iPad mini. Thought I’d pressed a wrong button at first. After a couple of hours of messing about I realised the app had been updated. Will be a pain moving my data, but this is terrible. Have now given up and moved everything to Account Tracker.....works just like PocketMoney used to. Initial experience is a much better piece of software, no adverts, no bugs from what I can see so far, clear uncluttered screen and intuitive to use..Version: 2.0.1

Disappointing but find out it was from another developer not the on available now.Had this for years then after an iOS update I kept getting message that its designer needed to upgrade. Lost everything. It was a great app. Thanks for responding to my review but I have found another app and started working with it. Great customer service however..Version: 2.1.8

Cannot read the tiny fontDevelopers- I’ve been a PocketMoney user from the beginning and I do miss the simplicity of the old version. But I also appreciate the added power and features in the new version even though I do not use any of them. I only use the app as an on the fly check register as I pay bills and get cash. At year end I download data to list all transactions by category for tax purposes. So I have learned to navigate the new app and keep it simple for my purposes. The one area I cannot solve is the tiny fonts. I cannot read my balances and need to take a screen picture and expand it to read the balance. While it may be my eyes, this is the only app I have this issue and find it odd that a financial app does not place more visual focus on the balance amount. If there is a way to increase font or darken the balance in the app I cannot find it. And if not, is it possible to add such a feature?.Version: 2.1.8

Old version doesn’t work, can’t access new versionHappily used Pocket Money for many years, but it doesn’t work since iOS upgraded to version 14.5. I downloaded the new version but it would not accept my registration or send a validation email — and even if I could use the new version, I’m unable to open the old version and export my data. And no support since I can’t register the new version, so a poor review is the only way to try and get help from the developers. :-(.Version: 2.1.8

V DissapointedUsed the original app for a number of years. Very easy to understand and does everything you’d want from a simple cash book. Then IOS 14.5 came along and it stops working with no notice and all my historic data gone. Started with the new app and it’s terrible compared to the old version. If I could give this app a negative score I would.Version: 2.1.8

Do not buy.Just renewed with gold should be add free but it’s not. Try the support button but comes up with error. I’ve cancelled my subscription, I am using a new app which is far better than this, I’ve even got larger text works seamlessly with all devises. I stuck with this app for years, I am so disappointed with the developers and there lack of assistance. Now I’m so happy with the new app so thank PM for breaking ties with you and I’ve got a new better app for Christmas and cheaper no adds at all. ..Version: 2.1.8

Must look for another financial appVery disappointed. Have been using this app since 2010. The new version needs so much more work before being close to the level of the previous app. Unfortunately the originator of this great app has passed away... and now it is time to move on. I have tried for several days to work with it. It is tedious. Always opens to Year 2011, not 2019. Cannot see full amounts. Balance is too small. Cannot widen or narrow columns to suit me. Settings very limited regarding posting of repeating payments or deposits. Not user friendly compared to the previous versions of this app. This should be sold under a new name and then allowed to die. Using the PocketMoney name will not extend its life forever. If you want my opinion, the previous version should be resurrected and do charge a fee if you need to keep it going. It is worth money. It was an excellent app. This new version is not worth much and its use will fade away. I shall switch to another financial application now; something more reliable..Version: 2.0.1

The previous PocketMoney was much betterLimited options in this App, categories for expenses are limited and no option to add your own, many bugs and no updates released. I need to find a better app..Version: 3.1.21

Stopped workingI liked the program until the premium subscription stopped working and it reverted back to the free version with all the pop up ads. I kept getting an error message that the log in credentials were invalid and it could not complete the subscription purchase. The problem with the free version is you cannot contact their support, there is no email address and link to click on to receive help with the premium subscription when you have been booted out of it and stuck with the free version. Apple support could not help with the issue so I asked them to refund the money and I will just stop using it all together. I spent hours setting this app up the way I wanted it, such a waste of time. It’s a good thing I still have a Quicken subscription, don’t like it as well, but at least it works. Even when you click app support in the App Store, there is no way to contact them…..major flaw!.Version: 2.1.8

Goodbye PocketMoneyI really loved the original PocketMoney and used it for many many years. The other day my phone crashed and had to restore from backup. Sadly I could no longer download the original PocketMoney. So I thought I’d give this new version a chance. Unfortunately, I find the new interface horribly cluttered and confusing. The original was a joy to use. This is the complete opposite. So, goodbye PocketMoney... our time together is over. 😔.Version: 2.1.8

PaulIt’s terrible bad in the latest version. Just change for getting money for nothing better that’s even worse.Version: 2.0.1

How not to write appsAbsolutely rubbish. Transfer from old PM failed several times & never worked! Functionality illogical to use. Never use this ap or company again.Version: 2.1.6


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With 26 years’ history, 1 million total downloads and about ¼ of a million users worldwide, PocketMoney is one of the mo...