- 89.5LEGITIMACY SCORE
- 90.0SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Mobile Security. App Complaints & User Negative Comments 2024
Mobile Security. app received 93 complaints, negative comments and reviews by users. Have you ever had a bad experience using Mobile Security.? Can you share your negative thoughts about mobile security.?
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Mobile Security. for Negative User Reviews
✓ I got a virus!!!!I got a virus and I am not sure if this is helping me but you never know wish me luck for tomorrow! If u guys can give me tips pls do!!!!!.Version: 5.5
✓ Anti VIRUS required, (not this)Hello write an anti virus app - check for viruses, scan - load an antivirus definition file daily you should know what an antivirus does. something like windows programs but for ios. such a thing does not exist. i do NOT trust ios itself, but there is no antivirus app around to check this thing..Version: 2.0
✓ Don’t get thisThere is no way to unsubscribe from the premium subscription even though it says free trial, it asks for a review every time you click on something to drive up its rating before you use it, and it doesn’t do any malware removal, seems very dodgy I wouldn’t trust it with my information.Version: 4.3
✓ This cheating appI stop use this app on trial time , they still keep charge me. I try multiple time to cancel it , but I never can cancel this app.Version: 3.5
✓ I don’t know....I have no idea if this is a good app because upon opening it I was immediately prompted to rate and I could not do anything until I rated this app......Version: 1.5
✓ I have not tried it yetI have not used it yet and it asking for a review already the good thing is,is that it’s affordable.Version: 3.2
✓ It’s ok but it scared meThis app works just fine but when I first got it it told me to unplug my headphones from my device and when I did my volume was all the way up and the alarm went out and it scared the living hell out of me.Version: 2.0
✓ ...Why can’t these apps ever be free, why do we have to pay for protection 🙄.Version: 3.5
✓ ScamNo free features, when you sign up nothing happens. (My guess is that they are selling email accounts to companies/people) Be cautious.Version: 3.5
✓ Good appGot no problems yet.Version: 3.5
✓ UselessThere are absolutely no features available to use without purchasing the subscription which is £4.99 a week! Why say it’s a free app if there aren’t free features whatsoever. So frustrating.Version: 3.5
✓ CrapDoesn’t scan or remove viruses at all!.Version: 3.2
✓ OkThe app is ok it says free but there is still stuff you have to pay for.Version: 4.1
✓ Where's the antivirusFor the life of me I can not find the antivirus on this app. I am not going to pay for something when it doesn't do what it says. That's called false advertising!!.Version: 3.5
✓ Just started it guysI can’t say to much yet as I only just downloaded it, however I have great hopes of security with this app. So I’m looking forward to seeing it work, thank you.Version: 3.4
✓ Pffft!Where’s the option to scan for viruses? It blocks calls and messages as far as I can see and that’s about it. Waste of money..Version: 3.4
✓ ArghhhDisappointed app. I tried to contact them and said always error. Doesn’t work and I can’t cancel it.Version: 3.5
✓ U have to pay...I found out I had a lot of viruses on my IPad so I downloaded this app thinking it could help but you had to pay for everything!!!! I wouldn’t recommend buying it if you didn’t have any money, if you did have money I guess it would be pretty useful..Version: 3.5
✓ Stole my moneyI agreed to 3 day free trial, but immediately was billed for $11.49. I tried to contact them (via contact developer) link here but get error after writing my message. This is pure evil..Version: 3.5
✓ MisleadingSays "Virus Removal," and does none of that. Blocks spam calls and texts. Losers..Version: 3.5
✓ I cannot cancelThis contact method do not work show an error when try to send a message and there’s no other way to contact them.Version: 3.5
✓ Stupid peopleLove the satire in Some of the 5 star readings . For the very special people, you do not need this app as these features share built into your iPhone. Do not waste your money.Version: 3.7
✓ Not worth it.Not interested at all in even trying the app. 3 day trial is ridiculous to probably be charged for an over-priced app..Version: 3.5
✓ HORRIBLE APPThis app is so bad. It like they would like to take ur money without asking. You can’t do anything. If you press on something you must pay premium. Me and my brother hate it and it all a lie. Actually no it’s a SCAM!! DO NOT USE!! IT IS SO BAD HONESTLY IT A WAIST OF OUR TIME!!.Version: 3.5
✓ Not able to contact developer or customer supportNo way to contact developer or customer support. Email option will not work..Version: 3.5
✓ RidiculousReview notification constantly pops up just opened the app for the first time review notification pops up close it. Then sign up to make an account an what pops up after it that’s right another review notification. So I close it yet again then I have a look at some of the different tabs an it pops up again!!! I haven’t even done a bloody scan yet ffs..Version: 3.5
✓ Absolutely crapDoesent even let you try it before u subscribe.Version: 2.4
✓ RubbishAs soon as you down load this you have to do the normal try free then pay each week. As normal more rubbish you believe is something great. Just Spam. Don’t waste your time with this..Version: 3.5
✓ Cancel my subscriptionI have been trying to cancel my subscription but every time I try to it won’t let me.Version: 3.5
✓ Have to payI don’t know if it is just me but as soon as I loaded up the app it told me to get premium which you have to pay for and I couldn’t get around it. Would not recommend.Version: 2.3
✓ OkSo far this is ok but I wish we didn't have to pay $70 bucks a month.Version: 1.7
✓ Do not downloadThere is no virus cleaner here maybe if u pay for it but if I download a trial I expect to be able to get a temporary virus cleaner as it says but u can’t maybe if u pay report this app get it banned.Version: 3.5
✓ ScamThis app is not that great. You can’t even contact customer support, it keeps saying something went wrong. It also says error when sending a scream or message to lost iPhone. It’s all a scam and don’t upload nothing to this app. Immediately cancel your subscription and write a review and let people know what this company is trying to do..Version: 2.4
✓ TonyNot enough time for review yet.Version: 3.5
✓ Protect yourself but also bewareToday is day 1 out of 3 days of the free version and so I don’t know yet if this app will help stop spam hacker calls I get all too often, I didn’t know that I’ll be automatically charged $6.50/week and caught stopping the subscription before I am hopefully not charged. I much rather prefer getting the 3 days free, and then after the 3 days getting a prompt that the subscription expired and would I like to pay rather than just being charged when I didn’t know I would be. There is also no way to scan your phone to see if you’ve already been infected as an FYI. We will see how the next 2 days go....Version: 3.5
✓ Cannot cancel subscriptionI want to cancel my subscription however this app isn’t allowing me to. It also doesn’t give me access to the contact centre because when I message them I recieve an error. Can I please not get charged for something I shouldn’t be charged for! Feel this is a bit dodgy.Version: 3.5
✓ Liars and cheatsThey trick you into giving money. Their purchases say $50 for a year $20 for a week and five dollars for a month. Does that make sense? They also make it next to impossible for you to unsubscribe. The website on their terms and conditions does not work. It does not exist. This is a completely fraudulent app. Do not download. You will only be giving away your information and a lot of money..Version: 2.4
✓ GarbageDo not download or install this garbage every click is money asking who ever typed the first review was employed by the software writer..Version: 3.5
✓ ScamEnticed me with free trial but with no working website or in app option to cancel. Avoid this..Version: 2.4
✓ Absolutely RidiculousWhen you open the app you expect to be able to use it, instead, I’ve been instantly prompt to use a free Premium with no way to say no, couldn’t even use it.Version: 2.3
✓ PromotingIf you’re looking for a free way to keep your phone safe, this might not be the website for you. There are lots of self promotional ads and pop ups that get in the way of trying to secure your phone..Version: 1.7
✓ This is terribleWhen I got this app I was thinking it was actually going to allow me to use but NO you have pay for a monthly subscription to use it!! Even though it says “OFFERS in App purchase” when I read that I thought you would have to pay for bits and pieces NOT THE WHOLE APP!!.Version: 3.5
✓ Review requestI was asked to review the App prior to even using it. I cannot give an honest review as I have not even utilized it yet..Version: 3.5
✓ I want to cancel subscription!I want to cancel my subscription. Thusnis not what I want. I cannot find in google anything about this company or product! I don't like it and there is no way to cancel through the menus in the phone!.Version: 5.5
✓ Virus scanner??? Where!!!Where is the button to scan for viruses on my phone??? You alert me when someone picks my phone up? That’s not what I want. You had one job and you clearly don’t offer a virus removal or scan function. Just one more scam. AVOID!.Version: 3.5
✓ Can’t terminate accountApp has done nothing to protect my phone. And now I want to terminate my account, I can’t contact them, so stuck paying for something that does nothing. Also the instructions they provide don’t work. Not a user friendly app..Version: 3.5
✓ Spousal abuse through my smart phoneI truly have never been in a situation like this before but I can say this I definitely would like to have any kind of advice or shout outs to help me understand how to stop my children’s father from abusing me through cyber networks he has taken over everything and is able to hide his tracks in someways and thank God I was able to finally have that? That I was walking around with above my head turn into a lightbulb after all this time somehow or another he keeps doing it no matter how many times I try to change it to make it to where it stops somehow he’s able to do it again so some of my way or another I need help I need someone to please please help me make this stop I mysteriously lost my phone now my Apple Watch is gone now to I had a mysterious phone number on my phone bill that just appeared I know that he’s making me look like I’m doing things that I’m not he’s even making things look like I’m doing things to him that I’m not and he’s definitely making it look like I’m the one doing this to him and I literally am definitely not the one doing it and I don’t know what to do I’m trying to keep it as simple as I can as far as descriptions of what’s happening to me because I’m scared to really you know say it out loud and less I can speak to someone I know that he’s been tracking mile every move and I just don’t know what to do I’m not really sure exactly like how to stop this from happening someone please shut up.Version: 4.3
✓ Not happyTotal rip off!!!have paid premium no way out.Version: 3.1
✓ Must be fake reviewsAs soon as you download it, you can’t click anything without upgrading/paying..Version: 3.5
✓ False claimNo functionality to remove virus. This app trick you to purchase and automatically renew..Version: 3.5
✓ NewI just started using dis.Version: 4.3
✓ Mobile securityNot to bad just don’t put the paying there.Version: 3.2
✓ Can’t cancel!! Is a trap!I downloaded for the free trial but they still charging my card monthly, and there’s no clear way to cancel this purchase or subscription! They hide it! Do not download! Be aware! They take your money and run! I want to cancel this bc it was useless to me and I get no response from this company!.Version: 3.5
✓ Cancel my subscription please having troubleNice app but not what I want and can’t cancel have taken screen shot resorting to this now also screen shot taken.Version: 3.5
✓ MisleadingWhy is this app called a malware scanner and remover? Anti hack? It has options like all the others to stop and reduce hacks and scams before they happen but there is no option to scan your device for already suspected malware or spying tools. Cant add albums to safe files, have to select each picture individually. Who has the time for that honestly? Even after subscribing, I can’t find any option to search my phone for malware. Not what I need, uninstalling..Version: 4.3
✓ Do not use. Impossible to use and no access to customer supportTried the app on a free trial basis. Not what I expected. Tried to cancel immediately to avoid paying $6.49 weekly for something that won’t do what I wanted. Tried online support to contact and my messages keep crashing. Not feeling very comfortable about this experience at all..Version: 3.5
✓ Unsure?Just trying app out now will follow up in day or two ty.Version: 3.5
✓ Do not downloadIt’s a scam for money can’t do anything with the free version and doesn’t even scan for viruses in the 3 day free trial waste of time.Version: 4.3
✓ Useless appIts a useless app and does not do the job amd instead ask for money for premium,no benefit of getting this..Version: 4.3
✓ Poor contactYou literally cannot contact them like I’ve tried on different devices and I can’t, I literally had no option to use it for free it just came up with premium on my screen instantly..Version: 3.5
✓ App doesn’t workApp doesn’t work manage button doesn’t work, contact us doesn’t work I cannot cancel or commute with the apps programmers, not happy....Version: 3.5
✓ This app is weirdIt sucks and every 2 seconds it will ask you to leave a review and the pop up will not stop. It doesn’t clean you phone or scan it for viruses either.Version: 3.5
✓ MisleadingDoes not have a scan option and does not remove malware - total rip off.Version: 4.9
✓ I’m not impressed.It says you can scan for viruses but it doesn’t do that. It blocks our spam calls and texts and gives you internet protection. But why isn’t it doing what it said it would do if I pay 10$ a month. Kinda annoying..Version: 4.3
✓ Useless! Only getting 1 star because I can’t rate it 0!The app doesn’t do any of the things advertised. All it does is ask you to leave it a review. Waste of time, money, and how ever much time it took them to develop this terrible app..Version: 4.3
✓ ScamDo not use - this is a scam. When you download the app you are committing to 12 months subscription..Version: 2.4
✓ Call Blocking is UnableI’m very new to this app. The only issue I have so far is that I am unable to use the Call Blocking & Identification feature. Also, I can’t seem to find a way to get in touch with the company other that writing a review about this issue..Version: 2.8
✓ CriminalHe takes your money and information.. Cyber crimes Last time i ever get 7 day free trial and some Slime and itunes allows this.. Sick of calling and letting this scum bags get my information and money! Fraud, money laundering, intellectual property, cyber crimes, uncountable ways of treason and well Apple is already caught in a suit. Never purchasing a Rotten APPLE again? Anti Apple! ITunes and Apple are the Same. You're like Cancer, Painful, Relentless, have no bounds just out for mere pleasure, for others to suffer and lose..Version: 1.5
✓ Deleted straight awayWas on my phone for 30 seconds. Not free at all, zero features available without buying pro version.Version: 3.5
✓ Very suspicious Privacy Policy LinkDONT DOWNLOAD THIS APP. It has a suspicious Privacy Policy link. It is MALWARE!.Version: 4.3
✓ Does not remove virusDownloaded the free trial. The app does not have any way of scanning for virus already on your phone. I had to delete the app (on iPhone) to cancel the subscription before they started charging me for their lack of services..Version: 3.5
✓ Samina javaidTo whom may concern I downloaded this app by mistake thinking it was something else. I’m currently on the 3 day trial I have been in to settings but no option for billing information for to cancel. As I can only see an option to deactivate the account that’s what I’ll be doing so I’m making you aware that i do not consent to any payments been takin out of my iTunes account. I’ve tried to send several emails yet it’s an error Regards Samina.Version: 3.5
✓ How do I stop payment . This sucksI can’t find where to cancel this dam app..Version: 3.5
✓ Protecting of iPhone from virusesI want this app to be protecting my iPhone from scam and worm and being hacked.Version: 3.4
✓ Unsure if spyware or malware is being searched for.All of the settings appear to relate to theft or location of lost phones have or blocking phone calls ... I can do this with the iphones inbuilt features..Version: 3.5
✓ TerribleThis app is not what it advertises its self to be. Gives no options to cancel and doesn’t allow you to contact them. Avoid!!!.Version: 3.5
✓ Chazz1978Downloaded this app to see if it is what I was looking for and clicked on the three day free trial to see the features and was immediately charged the £4.99 weekly fee to find out that the app is of no use to me. Tried to contact the developer for a refund and have been ignored.Version: 3.5
✓ TerribleI download this app and I’m unable to cancel “free” trial. When you click “contact us” an error message appears so they’re not able to be contacted. When you try to sign in another error saying “no such user”. I hope they don’t bill me.Version: 3.5
✓ UselessRubbish. Advertised as ‘virus remover’ in ap store. Nothing at all about removing a virus - all ap wants to do is sell cloud storage! Waste of time..Version: 3.5
✓ £17+ a week 😡Sneaky, won’t let you do a none premium version and tries to make u pay £17+ weekly. Not happy, don’t download unless you want to be ripped off. 👎🏻 deleting straight away.Version: 2.2
✓ UnhappyI wanted to cancel my account within the trial period and was unable to do so. The only contact method is a pro forma email template that cannot be reached. There is no contact phone number. In addition, the instructions given in the terms and conditions for cancellation of the account are inaccurate and cannot be implemented. This feels like a fraudulent site..Version: 3.5
✓ :(So I download the app because I am 27 viruses and it didn’t do anything I downloaded it again asking me the premium which I cannot deal with at the moment and like I was trying to get rid of them and it just put active locks on lucky didn’t do anything or I why not be able to get in again so unfortunately I can’t Gibe a high rating☹︎.Version: 3.5
✓ Just an ad.It appears to be a vehicle for selling subscription services. I cannot get it to do anything by itself..Version: 3.5
✓ 1 minI’ve only been using this app for about a min and then it asked me to review it. I’ll post an update but as of now im saving all personal info that I want secured.Version: 5.0
✓ Bad productYou get a bad review for having the review option come up before I can push a button ... not a good start !!.Version: 3.5
✓ Wouldn’t let me do anythingI opened this app and it wouldn’t let me do anything without upgrading to premium. A waste of time. Maybe it is a good app once upgraded but it is advertised as a free app..Version: 3.5
✓ Poor startI downloaded the App and tried to contact them to find out how to initiate a scan to remove any existing malware from my phone. Their Contact Us link doesn’t work. Really unimpressed right now..Version: 4.3
✓ Fake???So unless you actually get the subscription, all this app can do is set useless alarms that are really just annoying. The title of the app says virus removal, and yet there isn’t even an option to do that lmao. So for future reference, if you going to spend all that hard work making an alarm clock app, maybe title it “Alarm app.” Just a thought.....Version: 3.5
✓ What is this?Not particularly obvious what this app actually does.Version: 3.5
✓ DeceptiveSeems like a scam app.Version: 3.5
✓ IPhone antivirus appShould not charge as much for a certain duration , gives the ability to get a feel for the app. A week is to short to really be able to appreciate a good app..Version: 3.5
✓ Do not useI am unable to contact this organisation to cancel within the three days free no medium for contacting them works it is not what I wanted and I do not consent to them taking any money from my account for their service..Version: 3.5
✓ Waste of timeThis is nothing to do with viruses just a a vault when tried to contact the company to cancel subscription nothing wouldn’t even work.Version: 3.5
🙂 Mobile Security. Positive Reviews
Mobile Security. works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Mobile Security..
⛔ Mobile Security. Problems
