- 95.9LEGITIMACY SCORE
- 96.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
BoohooMAN: Shop Men’s Clothing App Complaints & User Negative Comments 2024
BoohooMAN: Shop Men’s Clothing app received 75 complaints, negative comments and reviews by users. Have you ever had a bad experience using BoohooMAN: Shop Men’s Clothing? Can you share your negative thoughts about boohooman: shop men’s clothing?
Please wait! BoohooMAN: Shop Men’s Clothing Facebook comments loading...
BoohooMAN: Shop Men’s Clothing for Negative User Reviews
✓ STAY AWAY!!!!Thought I’d really won buying on Boohoo. Bought over £150 worth of clothes, unfortunately when the order arrived it had incorrect items (wrong size) and clothing on website is completely different colour to what I received. I was told to return items at my effort to who knows where and send a photo of a slip and refunds will be made. Customer service is a joke , it’s Boohoos mistake and now I’m responsible for fixing it . And every reply is , sorry nothing we can do.. I have a jacket the size of the door and not even a resolution or someone to speak to..Version: 9.3.4
✓ Hit or miss and horrible Customer service.I've ordered from Boohoo twelve times, but unfortunately, I've had multiple negative experiences with my orders. It's quite rare for me to receive everything that I've ordered correctly - either I receive the wrong item or the quality of the item is significantly worse in person. Moreover, the customer service is almost non-existent, with only a virtual bot available to provide information. I've spent hours trying to rectify an order where I received two incorrect items, but unfortunately, the support team is not very helpful. When attempting to contact them, I was only met with automated emails and chatbots that were unable to assist me. Furthermore, despite using the app's feature that automatically copies the order number, I was informed that my order number was incorrect - a situation that has never happened to me before. Because there are no real people to talk to, I'm unable to contact anyone for help, and I'm left with the wrong items and poor-quality products that don't fit me properly..Version: 9.4.2
✓ Terrible experienceI had an extremely disappointing experience with BoohooMan, where my order never arrived, and their customer service downright refused to issue a refund. This lack of accountability and outright disregard for customer satisfaction has left me deeply frustrated and financially out of pocket. The unwillingness of BoohooMan to address such a clear-cut issue not only highlights their poor service quality but also their indifference to the basic expectations of trust and support that customers rely on. I strongly caution others against shopping with them, as this experience has been nothing short of a letdown..Version: 9.5.6
✓ BoohooTERRIBLE SHOP NEVER BUY ANYTHING.Version: 8.2.1
✓ Useless app, useless support teamMade 2 “successful” orders only for neither of them to actually go through. Spoken to over a dozen different people in support over WhatsApp and email, all reply with sorry you’ll be refunded when I haven’t been charged as opposed to getting the tech team to look into my account to see what’s going wrong. What’s the point of a support team if they’re not supporting their customers. No one in support wrote notes about my issue so I have to explain the same thing over and over again to different people. Waste of time and energy!.Version: 9.0.0
✓ Missing itemsI’ve been using boohoo for years now. There are still shirts I haven’t received from years ago. Also I just recently ordered 20 items and only received about 10 of them. Their customer service isn’t good at all and the only way to reach them from the app is through Facebook. It’s been weeks and I’m still waiting for my other 10 items I purchased that aren’t even showing on the app..Version: 9.4.4
✓ Promo codes don’t workNone of the promos l receive work, l have had 3 emails and none of them work.Version: 9.0.11
✓ STAY AWAY !I bought around 8 items from this website. I paid extra for fast shipping by paying for UPS. Upon arrival I was asked to pay 34 extra dollars. Turns out the company wanted me to pay for their UPS fees and pass the cost on to me. They said they would reimburse me once I paid the C.O.D. (The 34 dollars). The only problem is you can only pay for it USING A CHECK. Aside from it being an inconvenience that I would have to pay for a fee that I shouldn’t ever have to pay, they ask me to ask someone I know to pay for it. Imagine asking your customers to pay fees after they paid the full price on your products. I hope this helps others to stay away from this brand..Version: 9.1.3
✓ SimonKeeps kicking me out every couple minutes or so. Please fix. A little annoying!!.Version: 8.1.3
✓ Dark modeThis app needs a dark mode. I Duno why buy the white background is distracting me from the photos.Version: 8.0.6
✓ Never ordering from you againAs I have lot of delivery’s from different companies that don’t use everi I have my items with out any problems but over 3 years hermies /evreri are still the same if you gave me the option to use a different courier and pay a bit more I would every time as I don’t u have lost a customer who would of spent a lot of money as like new threads still waiting on my order and like I said other delivery are getting access to the property so that’s it u won’t see a penny of me again good bye.Version: 9.2.10
✓ SlowNot a bad app, but doesn’t feel very up to date. It almost feels like works how apps did when they were first invented. I noticed it was very slow, took forever to load things, silly mistakes like clicking back off an item of clothing, for example a T-shirt, and expecting to be taken back to the rest of the T-shirt’s, but actually being taken back to the whole homepage and having to start again. That being said, a lot better than their website..Version: 7.0.14
✓ App keeps kicking me out, bit annoyingApp keeps kicking me out, bit annoying.Version: 7.0.12
✓ Please read before buying from themI have ordered from them over 8 times and each one there was always something wrong with them. The customer service is absolutely terrible and almost nonexistent. I ordered some corduroy pants twice from them and both times were wrong I ordered them for the second time because the first time I tried reaching out to them there was no response will not be ordering from them again and please read this before ordering your better off ordering off of shein..Version: 9.4.3
✓ No Social Media log in?So I have an account (well, had. Deleted it trying to get the log in/sign up on the app to work) but it’s linked to Facebook. I managed to verify that it was after much difficulty trying to access the website through safari without ending up on the app, which was a useless path for me to go down. But seeing that I had signed up using facebook I also saw that there is no social sign in for the app meaning my account is useless and I can’t even make another one to be used because it just errors out, probably because of the Facebook link 🙄 Any reason behind this?.Version: 8.2.6
✓ Worst support everI once orderd an item of this website and it was too big for me soo I asked for a refund and they accepted soo I communicated with them and told them I was sending it to them and they agreed to send me the money back so I sent it to them and a couple moths later I look at my bank statement and it turns out that they never refunded me after telling me I could return it I would not get this app and if you still do I would be very careful because I have had multiple very bad refund attempts with this app and none have gone well. I personally have refused to ever buy off this company again as they gave disappointed me too many times now..Version: 9.5.4
✓ Always a stand outThe products that are in the app, they are so much fun and alternative. Feature request - Could the user profile what size clothes and types we want to see more of so, the experience is more tailored to us not having to set filters and try to look for the right information..Version: 9.1.0
✓ Big BoysOk quality for the price they charge. I don’t order unless they have a sale. So far so good but this recent order I’m still waiting for 2nd parcel and no correspondence from tracking..Version: 9.4.7
✓ Great but keeps crashingI want to view so much and see everything BoohooMAN has to offer but it’s becoming hard to view when you scroll down and suddenly everything goes slow, freezes and then shoots you out the app? It’s a continuous thing that happens and so I can only see a limited amount of stock before I’m forced logged out again lol so if you could fix that, that would be great thanks!.Version: 7.0.11
✓ Worst app everBought the stuff while ago not delivered like month never gonaa use this app.Version: 9.4.7
✓ Return policyQuality is not great, they don’t refund your delivery money back although they say they will in their return policy. I wouldn’t recommend to anyone use them..Version: 8.2.7
✓ Not recommended!!!Don’t fall for the pictures you see on the page. It looks nothing like it. I ordered 6 different shirts. Order got delayed and when it finally arrived, 1. Packaging took me by surprise. All 6 shirts put into one plastic bag and most T-shirt’s were like crumbs. 2. Some shirts were smelling very bad. Probably the dye but it was awful. I tried few and my body started to itch right away. So I packed it back up. 3. Very poor quality of material. It just felt odd when I opened the first tshirt. It just didn’t feel right. The quality was below average. 4. Don’t be confident on the size. Even though I chose the same size for all the shirts , each shirt differs in length and breadth from one another. 5. Again the QUALITY( JUST AWFUL) I returned it right away bearing a loss of 30$ in courier charges. The overall rating looks decent but it seems they filter the negative reviews. I DONT RECOMMEND FOR FIRST TIME BUYERS..Version: 9.3.7
✓ Good products but system suckI forgot to update new address before i placed the order. Contacted the customer service, they couldn’t do anything about it. Couldn’t even cancel the order for me. If the other tenant takes and steak the order, it will be last order with this shopping app. It seems that they wasn’t even try to help me. At least allow me to cancel the order before it will be dispatched. They won’t even let me cancel the order as well. Either take the order at your old address, if it is gone, your money is burnt. That’s it. Really unhappy right now. Pretty sure this happens alot. They don’t have a clear solution for this problem 👎🏻👎🏻.Version: 9.0.5
✓ Poor qualityI like the style of clothes from BooHoo Man, however, I’ve only bought 3 pairs of pants from here. All 3 of which have ripped right down the crotch within 4 months of having them. The crotch area seems to be really tight and you need to becareful with how you move otherwise they will rip with ease. Disappointing that I need to buy new pairs of pants every 4ish months replace them again..Version: 9.0.5
✓ Worst in my lifeI think it was the worst experience I have ever had for a delivery and a return in my life. I have ordered a puffer from them and thought I d like a smaller size after it has been delivered, I returned the item and ordered the smaller size puffer. The problem started with the returned item as they failed to refound my money once and then I got back to them to see if it s an issue processing, and they sent me a second e mail to confirm my refound which didn’t happen again. The other puffer I ve ordered ( the smaller size) was left in front of the door and I only got home 8 hours after that and to see there was no parcel at my door. So I reached back to them to ask about my order but the customer service didn’t even know about my order, and kept asking me about my previous order… in the end I’ve lost around 110£ with them and no problem solved..Version: 9.1.0
✓ Great app with wish list not workingIt’s a great company to order cloths and other bits from but the problem I keep facing is that the wish list doesn’t show me all all the items I have saved which is annoying. I have to go into the website to find all of my saved wish list items, When the update to fix this issues is done then I would be more than happy to give it a 5* rating.Version: 9.5.0
✓ App problemThe clothes is okay but the actual app makes me so angry. You add clothes to your wish list to then add to your basket. But wen u check your wish list it’s all gone nothing in my wish list ever stays there it’s become very annoying and I’ve been scrolling for ages adding clothes to my wish list and I checked it and nothings there. This is not a one time thing it’s happened multiple occasions. WHATS THE POINT OF A WISH LIST IF ITS GOING TO DISAPPEAR. I’ve just wasted SO MUCH time..Version: 9.3.4
✓ Tracking shipments is a painShopping off the app is okay, however good luck ever getting an estimate when your package will arrive. Normal companies will give you a tracking ID to put into google and it will immediately tell you where your package is and when it will be delivered. Off the app it makes you look up the email you received after paying to get the order number, which then needs copied into the app. Then for some reason you have to go through three identity authentications to prove you are not a robot. Finally you find out where your package is at if the app doesn’t crash in that whole process. Booo boohooman; if someone has stolen my phone and hacked into all my accounts, I have bigger problems than them knowing what day of the week my $20 silver and pink satin bomber will arrive..Version: 7.0.13
✓ Broken appThe app is terrible and for at least 3 weeks now it gives an internal server error anytime you try to add anything to the cart. Nothing I've tried fixes this problem and if this issue is widespread then they are literally losing out on who knows how much in sales because it's impossible to order. The descriptions of clothes are incredibly vague, for broad catagories, or often times for the wrong items completely. Order tracking is a pain and I've once had an order confirmation email never come through to me, and when a rep resent it, it still never showed up to my email in any form, even in my spam. It's a shame too because I genuinely like the clothes I've bought but the app needs some serious work, and right now it's impossible for me to buy anything else due to this constant error..Version: 7.0.14
✓ Sorta bad serviceThe packages kept saying a certain shipment time then switching . my packages got her and everything sized correctly except for my jeans i went by the size chart and my jeans were too small i would recommend getting a size up in the jeans they ran tight tight . the quality was very good though but now i have to go through a 3 week lomg refund and return process because i followed the size chart. the t shirts fit very well and were true to size. i wish i didnt have to wait this long again for my clothes to refund me so i can reorder the right sizes but now im stuck having to pay for the shipping of it to do the return as well as wait for the jeans to take another 2 weeks to come in the mail. the sale was good but for the clothes size wise i wouldnt recoomend going by you original sizes ..Version: 8.3.4
✓ I’ve been shopping here for some years but no more.DO NOT SHOP HERE!!!! After placing 2 separate orders a month a part and both of them had an item missing. I raised this issue with customer service both times in which they said they will get back to me on a solution after some investigating. It’s been almost 2 months since the first dispute and still no word, even when I request an update of the status. Unless you want missing pieces in your order with no recourse, then DO NOT SHOP HERE!!!!.Version: 9.5.7
✓ Not loyal quality is a gambleFirst issue is it’s a gamble buying clothing. You can order the same style and size of a article of clothing and get two different materials. The jeans fabric is cheap is spandex stretchy and cheap. The revere color shirts cheap and tight around biceps. With all this taken in to account would in the past still shop here. Mainly due to the fact not to many people in America shopped here in my community or knew of the company. Then they canceled the baby for saying what he wanted. Instead being loyal they jumped on the band wagon. Which honestly once heard the da baby did a collab I said 😕 with this cheap (you know what ) line? Not A lister this more c lister collab worthy line. Cheap material bad collabs gamble in quality depending on orders. Now you CANCLE a rapper who has said some of the most explicit thing on rap record. Who walked around in a diaper prior to making it big. WHO SHOT A MAN IN WALMART! yet him making a comment about gays was the last straw BoohooMAN? 😒🤣🥲 you guys are total clowns. Not to mention that gives me me atheist or satanic vibes. Seeing as the Bible clearly makes mention of how same sex is abomination. (Gods words not mine). So maybe the comments was extreme but freedom of speech especially on something label by holy scriptures a abomination. You guys lost a big customer for life..Version: 9.0.4
✓ TerribleFor some reason the app keeps removing everything from my basket even if I go off the app once when every single over shopping app in history will keep my items in the shopping basket, so why does boohooMAN do it? Is it to make me go back through their selection and select out every single item I chose again? Because it’s the most tedious thing ever. Regular Boohoo doesn’t even do that! Things are also removed from my wish list every single day and I can’t understand why, these are things I want to buy in future and they keep getting removed. It’s the worst thing going through the entire app again just to re pick the things I want. Will not be using again.Version: 9.3.4
✓ Site development NeededListen if you market in the USA, please make sure customer service is a top priority. I have waited over a month for an order that states delivery in February it’s almost April. Tracking information is never completed correctly and of course we can only contact you via email. The size glitches, availability after a purchase is made, returns and refund process are minor corrections an online store should correct immediately!.Version: 9.4.1
✓ Jeans no goodSent back don’t no how many pairs of jeans you want to be 8ft to wear there jeans don’t buy.Version: 9.5.4
✓ Very low quality and poorly madeI was out on to boohoo man by a friend of mine, he said that he had order one or two items from the site and had no issue. I looked around the app and couldn’t believe how inexpensive the clothing was especially men’s jeans. I should note that i am in the middle on gaining weight for a bodybuilding competition, so I needed a bigger size pants than usual. Everything seemed to be discounted as if they were going out of business. I ordered two pairs of shorts and three pairs of pants. My order arrived only after three days. Once I got my clothing and tried everything on that’s when I understood why everything was discounted. I took one garment out of the box which was missing a button, another had the button hanging on for dear life, and all the clothing had no real fit or contour at all. Mind you all of the jeans I ordered were skinny, they were very baggy especially about the knee area and one could tell they had just been slapped together and thrown in a box. Rather than return the items which would be I feel an exhausting process am writing about it so other will know. From here on out I will pay for Great Quality clothing which you won’t find at BooHoo man..Version: 8.1.3
✓ Login Problem!!Great simple app. However, I had made an account using the website version initially through my Facebook account. When I have downloaded the app, there is no option to log into my Facebook boohooMan account? I have a years next day delivery pass included within this account with wish lists and previous order history so refuse to make a new account. Only problem I run into but it is major..Version: 7.0.14
✓ Items are not saved in shopping cartThe app is mostly fine. The only issue I have is that after adding items in my cart and leave them there for a couple of days the cart is empty. This happened a couple of times already and I can’t remember all the products that were emptied from my cart and it’s annoying trying to look them up again, some which I can’t find anymore. I wished this app was like other shopping apps that automatically save the items in your cart without adding them to your wishlist..Version: 9.2.4
✓ Terrible customer serviceAbsolutely terrible customer service through the whatsapp. A different person seems to reply each time you reply to a message on the same whatsapp (all sent straight after each other). They reuse to give any details about the complaints department (which I find very strange) and are very contradictory in their responses. I would be very cautious about using the app, especially how promo offers are not honoured and no apologies offered.Version: 8.3.3
✓ Terrible customer serviceI’m sure the majority of people using this app have had a good experience, but I’ve had the worst experience with this app and it’s customer service not just once but both times I have used this, I gave up asking for my money back where they just kept telling me over and over again how sorry they were for the mixups and saying they would give me my money back, I couldn’t be more upset with the service they provide and will not be using this app ever again..Version: 9.1.0
✓ Worst service everI’ve ordered cargo bottoms the driver left it downstairs a block of flats where theirs about 10 or more homes they sent a picture that it’s been delivered I went to look for it downstairs nothing was there and now they are telling me to write a report to the police to report it as a crime which is ridiculous because you guys had one job drop it to my door or knock on the door that’s it not downstairs where anyone can walk in and out the building to retrieve it absolutely shambles Kimberley and Christopher you two can also do one by encouraging me to the police.Version: 9.3.5
✓ Wish list problemFor some reason now every time when I add something to my wish list & I go back on a different day to look it up, it’s not there anymore. Whatever I heart or add to my wish list keeps getting removed somehow & I don’t know why. It’s annoying. I had so many items in my wish list & not there gone. It keeps leaving 9 items I previously had already in my wish list but everything else is gone. I’ll look the item up & add it back but then it gets removed again. Please fix this..Version: 9.5.1
✓ Keeps erasing my WishlistIt logs me off regularly and then deletes my Wishlist….. please stop this from happening as I have to go through everything again and re add it back. Other than that I love your store :).Version: 9.5.6
✓ MisleadingClothes are heavily photoshopped in pictures it should be illegal. So many times I’ve prefer jeans or trackers only to notice the colour or detailing is different to the pictures. They advertise a lot of sales but it’s only for clothes you wouldn’t want to be seen dead in 🤦🏾♂️ even just trying to scroll through categories is a shambles with constant freezing. My girlfriend enjoys the female app, but complains about similar issues with misleading photos only to receive the item in neon & have to pay if you want to return the item..all in all not worth it.Version: 8.1.4
✓ DisgustingAbsolute scam! Ordered clothes on black friday sale. Opted for next day delivery . Even got a mail stating my courier is out for delivery. The shipment was never delivered not that day not the next day not even 2 days later. I whatsapped them about my order wanting to know where exactly is my shipment. They told me to give them 2 days of time. They refunded back my one day delivery money. After two days I texted them can you just tell me where exactly is my shipment they have now told me to wait more 9 days. They even told me if the clothes will be in stock we will try resending you after our investigation is done. They still haven’t told me where exactly is my shipment. 1.The whatsapp replies you get are not fast. 2. The ordered shipments don’t arrive on time ( in my case it hasn’t arrived yet). 3. The company doesn’t give you money back in your account they vl refund you in boohooMAN’s app. 4. The company won’t give you any clarity whatsoever about whereabouts of your delivery is. Utter terribly wrong service..Version: 8.2.9
✓ Worse customer service everPoor quality clothes, horrible customer service. They send me twice in a row a wrong item and never send me the right item so I decide to refund it and after ten days I still waiting for my money back. Also is so difficult to deal with them so I couldn't get my item anymore. After that bad experience I decided to order a different item which they send me correctly and when it arrived was so big that I couldn't wear it, then I try to change it for one size less and I couldn't do it because they changed the prices from one day to another, Double price. So if you buy today an item and when it arrives you try it and is not your size you go and change it for a different size and it's not possible because they change the price double in 48hours and they can not do anything about it. it's ridiculous. 0 recommend.Version: 9.1.0
✓ The good and badThis a great company to buy apparel from, with a wide variety of different styles. I’m always getting compliment about my clothes which solely come from BooHooMAN. My only issue is that when you’re missing an item, or just need help in general there is no direct way to get in contact with a BHM rep. Maybe it’s intentional so they don’t have to serve their customers but it is a great way to lose business because this has happened to me twice now..Version: 9.5.4
✓ AWFUL QUALITYAfter looking over the clothes on the website/app I ordered a range of gym clothes. Opened them up today to try on and well WOW, AWFUL, my order was mostly ordered X-Large size but every item was either way too big or so small I could not even get the shorts past my knees, obviously a mistake with the sizes by Boohoo as I could accept one size mistake but very item either too large or way to small is horrendous …STAY CLEAR !!!!!AWFUL , good design but BAD SIZING!!!.Version: 9.1.1
✓ Be carefulClothes are nice but if a package is clearly lost they will make you wait an extra month to be sure before you can get a refund. ordered a jacket and pants on the 18th of november. was supposed to be delivered on 25th. wasn’t delivered. and on the 1st of december, i have no updates. called the shipping company and they said to contact the seller(boohooman) which is a hassle because they don’t have dedicated customer support like a phone number. Then they told me to wait till DECEMBER 16TH on the OFF CHANCE i still get it and if i don’t receive it by then i would either get a refund or resend. a whole month later..Version: 9.3.4
✓ Great place to shop, just needs more sizing optionsI shop on the app and it’s great, the clothes are always nice, and great quality. However, if you are a bigger size you don’t have as many options or have as many as the “cool” designs, outfits, clothes, etc. I find myself looking through the home page before I click on the filter and I always find stuff I wanna get but it doesn’t even come close to the size I’m needing. So I think they need to make some more items that are meant to be for everyone size wise..Version: 9.4.0
✓ Poor ServiceI ordered an outfit 6 weeks before my birthday and opted for express delivery. I wanted the item for my party. After 2 weeks, I contacted the company and requested an update. They offered me nothing other than “contact Fedex, the delay is not our fault”. I contacted them a week later, still no resolution was offered. After the fourth week, I contacted FedEx. FedEx let me know that the item was deemed lost and that Boohoo was notified two weeks prior. I contacted them to get a refund and they finally agreed to it, but of course it’ll take 5 business days. They offered NOTHING for the inconvenience. I will never try their site again..Version: 8.2.4
✓ Mr RBrought some shorts and t shirts fine, tips fell off the strings on day one and shirts shrunk fist wash so advise you buy a size bigger. Its not worth the full price and 30% discount makes it reasonable. Day after I buy it it’s at 70% so was a bit peeved further. So waiting for the Black Friday I’ve had 3 items in my bag which were £60. Didn’t want to miss out on the Black Friday sale but when the 75% hits, my basket goes up to £91. Definitely not worth it. I was expecting at least down to £50. What they mean is 75% off the crap no one wants. Disappointing.Version: 8.0.9
✓ Never buy products orders get cancelled after purchase 👎🏼👎🏼👎🏼👎🏼Poor quality never buy products👎🏼👎🏼👎🏼.Version: 9.1.0
✓ Decent, but I Have ReccomendationsDear BoohooMAN, I would like to suggest changes that would help benefit both the customer and you. First off, as someone who has made multiple grand orders, I’ve noticed quality control is somewhat poor. I understand these clothes are cheap and with that, there may be inconsistencies; but, there’s no reason why I buy two of the same pants and one is more tight than the other. Another recommendation I suggest is that you allow rating to be an app feature. By this I mean customers should be able to comment, rate, and overall give more active feedback towards the listings. I often find myself unsure of some clothes, especially with the outrageous quality control; one shirt is the same size as the other, yet it fits a mammoth. This leads to my last point: sizing. The sizing provided is horrendous. I suggest that you find a way to become more clear with the sizing. I find small oversized and large oversized to be basically the same. Best, Concerned Consumer.Version: 9.2.7
✓ Poor customer service and Hermes as it is their official courier partnerSuch a shame for a growing company like a boohoo to have hermes as their partner, I had ordered clothes over £300 to have it delivered by next day as I am a regular customer I choose to add boohooman premium which allows me to have as much free delivery as I want over the year but didn’t know it would be hermes. Hermes they don’t care whether ur order is urgent or not, they didn’t even contact me or follow my instructions. After waiting over 10 days I finally got response from boohoo slowest ever saying they can’t amend the delivery options and forced me to have two options either refund or hermes. This kinda attitude is the sign of when you get succeed in short time otherwise they would know how to show empathy for the customer..Version: 9.1.0
✓ Delivery screen is not scrollable to view click and collect optionsOn ios 15 and iphone 12 max, when buying a product, can not scroll the page to see the click and collect options. The swipe up won’t work and the app will be stuck and crashed at that point. I am a big fan of products and delivery of boohooMAN. Please fix this issue to get a five star..Version: 9.1.0
✓ Order haven’t receivedI ordered an jacket but I haven’t received it yet it has been 1 month but they are not giving the refund also I won’t order anything from here again.Version: 8.1.3
✓ BohooMan SystemAlthough cloths are very good but here are major drawbacks - Can not cancel the order if you accidentally order (even at wrong address) - Prices are higher on the website even if you’re buying the same product this is how they scam you if you have the gift card, you can not pay with the gift card in the app but you can pay with gift card on website, so basically you’re paying more for the same product - if you want to return the item again you have to pay for the return £3.99 for delivery + £2.99 for return Think 100 times before you buy the product from BohooMan.Version: 9.5.0
✓ Love Boohoo but 2 stars because..For some reason they feel they should allow me to spend my time filling up my basket and then if you don’t checkout the items in the basket in around less than a week all items are removed from the basket I have an annual subscription with Boohoo but I feel I keep wasting my time on their app and this makes me now wish to renew with them now next year I spent ages the other day adding items I was ready to order to my basket Now with in 3-5 days I go back and the basket is empty This has happened MULTIPLE times now on different phones so I assume it’s intentional or just a really bad decision someone has made. Why would you empty out baskets? What is to be gained for Boohoo doing this?.Version: 9.3.0
✓ Pretty poor shopping experienceI purchased some workout gear from this app and followed the sizing guides exactly. When the clothes arrived the quality was really low for the price and the sizes were smaller than the sizing guide indicated. Despite this, the customer service staff initially refused a full refund even though I followed their sizing recommendations. It’s been a couple of months and several emails to customer service. They are non-responsive and have only refunded a fraction of what they promised. I can’t recommend shopping here based on their lack of support and below satisfactory build quality for the cost. If something goes amiss, you could end up being ignored..Version: 9.3.6
✓ App just won’t let me create an accountI have tried making an account many times and I love boohoo man so I always come back and try and have tried on different devices and it still says something went wrong try again later needs fixing it’s also happend to a few of my mates aswell and the one that has the app says it has quite a few bugs and his wish list sometimes glitches out and other weird things which should be fixed.Version: 8.2.4
✓ Was good untilI had no problems until I ordered about 6 or 7 items and 2 was missing and I messaged them about it and they said that everything was packed in the order and it wasn’t I didn’t press the issue but it has now made me hesitate to buy from them again but the clothes I have received were decent quality for its price.Version: 9.3.5
✓ MISSING PACKAGEI’ve reached out to this company via email due to the fact that they do not have any customer service phone number they do not respond on WhatsApp they do not respond on Twitter and they do not respond on Facebook I’ve been missing my package for a week now and I have yet to hear from a boohooMAN representative they created a case with FedEx but did not reach out to me once FedEx contacted me they told me to contact the seller so it seems to be a game of back-and-forth I am now missing a package and I am out of $200 I would not recommend this app or site to anyone and I will never be ordering from them again.Version: 9.1.0
✓ HorribleNot really sure how this app has as many stars as it does, they are horrible. Their customer service reps are even worse, I asked about my package that was supposed to be here 2 days ago, they claim it is "Still being held by customs," but on my end it's showing that my package has been cleared by customs, Everytime I'd prove them wrong they would just give me a new colleague to speak with. Showed photo proof that my package should've been here 2 days ago, and that they've been cleared by customs and still no explanation. I wouldn't dare buy another item from this app..Version: 8.3.1
✓ Good, but…This app is super easy to browse and i like the user interface a lot. it’s a breeze to navigate and fun to shop on, but the only thing that’s tripped me up are the size guides. when you view the “Details” page, it’ll say “Model is 6’1” and wears size 32r” but when i view the size chart, it doesn’t show 32r anywhere. and the measurement shown in the display don’t match the measurements necessary to the article of clothing. there’s no clear way to reference the chart against the labels shown in the picture at the bottom. i’m about to order pants but i’m not confident that they’ll fit. i know that’s a risk of online shopping but you should at least try to have a user friendly size guide so that people have the lowest chance of buying the wrong size. other than that, it’s a good app. i’ve got some cool stuff in my cart for black friday and i’m excited to see if it all fits :).Version: 9.0.11
✓ Poor customer serviceOrdered 2 pairs of jeans, same size however they were very different when worn. Unable to exchange for correct size and had to pay for return, shipping is not refunded.. and then expected to pay for shipping on new items.. I don’t think so.. Get your sizing consistent across your products or offer exchange or free shipping returns...Version: 8.2.6
✓ Clothes are low quality and the app isn’t user friendlyI purchased an overcoat that I truly love. However, aside from that purchase, my subsequent experiences have not been good. Many of the clothes are low quality and they don’t look like what is shown on the website. Many of the clothes also don’t have the materials that it’s made out of listed on the website either; I presume to mask that the clothes are made out of cheap materials. The app isn’t user friendly and I had to do way too much searching in order to process a return. Tracking an order is tedious as well. I wouldn’t recommend purchasing clothing from this company..Version: 8.1.0
✓ Delivery TimeI did not receive my parcel after 4 weeks after I made the transaction. I messaged the team about it and they asked me to give them 10 more days to look into this. Horrible service.Version: 9.4.7
✓ Can’t even login!Why download an app that constantly has features that are login only and not be able to login!?.Version: 8.1.1
✓ BoohoomanI ordered from this website on October 10th got 3 item out of 6 on the 18th and I am currently still waiting on my refund for my other 3 items were "sold out" so why did it let me order I don’t know! On top of that I had to explain and stress to them that I didn’t have all my items, they barely wanted to believe me ! Can’t talk to anyone just email on top of email telling that I have money and items that I still don’t have ! Would not recommend this app good quality stuff for the price but very unprofessional!!!.Version: 9.5.4
✓ Trash appWhen I type up something it doesn’t even come up, worst app I have ever used F this poo app !!!.Version: 9.5.1
✓ DiscountWhen I put my orders in the bag last night the discounted clothes were 40% off but a few hours late it has changed to 30% which is frustrating as I’m in hospital and spent hours basically going through all the T-shirts and picking the ones I wanted 14 items in total but now I have had to remove some due to my payment being £30 higher than originally told it’s very disappointing as I love all the designs I picked.Version: 9.4.5
✓ Prices differOnline the prices are cheaper than the app and I wasn’t able to use my next day delivery without the app ,I would of ended up paying more through the app so I didn’t do that but now I have to wait four days for my delivery after paying £9.99 for a year pass . Prices should be the same on the website as well as the app . Misleading.Version: 9.4.1
✓ WORST SUPPORT EVER!!!So I have recently moved house & I made an order of over £100, about 10 seconds after my order I realised it was being sent to the old address, I panicked for a minute then realised that I could simply ask them to change the address as I had only purchased it a few seconds ago, even so if they couldn’t change address I could always just get them to cancel it. upon speaking to the member of chat they said that they couldn’t change the address nor could they cancel the item they said once I receive the items I should return them for a refund??? I don’t understand how they think I’m going to do that when I don’t live there anymore!!! I moved halfway across the country! they said if nobody lives their then it will be sent back & I could get a refund but I know exactly what the delivery guys at my old house was like. They just leave it at the door & what happened. They left it at the door to my old house halfway across the country. So I messaged & said they left it & i’ve got a message back saying that nothing more could be done and the only way that I could get my parcel would be if I went and collected it from my old house. Wow. What a company. The only company in existence that can’t cancel an order..Version: 9.2.12
✓ No stock ever.Anything half decent is out of stock. Don’t advertise it if we are only going to order it and see a cross on every size..Version: 9.1.0
🙂 BoohooMAN: Shop Men’s Clothing Positive Reviews
BoohooMAN: Shop Men’s Clothing works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact BoohooMAN: Shop Men’s Clothing.
⛔ BoohooMAN: Shop Men’s Clothing Problems
