Linked Phone Business Number Negative Reviews

Linked Phone Business Number App Complaints & User Negative Comments 2024

Linked Phone Business Number app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using Linked Phone Business Number? Can you share your negative thoughts about linked phone business number?

Linked Phone Business Number for Negative User Reviews

✓ Horrible messagingNot sure if my last review went through…. I purchased this app in 2020 and after about 6 months, I began to have issues with the text messages actually getting to my clients. That is very frustrated to see the text stuck on trying to send……I really want to get another app similar to this one but I feel trapped because I want to keep my business number..AcitVersion: 3.9

✓ Useful , but still lots of things to improve.Things to improve : Cannot change the way the caller ID is displayed - essential feature Number choice: random list of numbers shown on a list with no other info : ie the number I chose shows as a Niagara on the Lake number - puzzles all my callers.Adriana DraganVersion: 3.1

✓ Glitches ALL THE TIME.I read the other reviews before downloading and was apparently fooled. This app is HORRIBLE. I’m a Communications Admin so I’m constantly calling and texting people. This app glitches so often that I have to close out and go back in. Sometimes restarting my phone is the only way to get it to reset. It won’t actually hang up some phone calls (why I had to restart my phone today also) as well as it glitches in messages to the point that I have to copy and paste my message from my notepad because if I try to type it out in the app, the keyboard disappears randomly and it won’t let me type more. Then if you back out of the message to refer back to another one, what you had typed disappears also. It’s IMPOSSIBLE to have a consistent workflow. I’m mad because I paid for this app and now have this phone number that all of my clients are contacting me on, and have to go through the trouble of hopefully transferring this phone number somewhere else so I never have to use this truly stressful app again. Definitely DO NOT RECOMMEND..TheoldfamVersion: 5.8.1

✓ I give upI’ve stuck it out with this company for two or three years now. The customer service is getting WORSE. When there are issues they refuse to even acknowledge that there are issues and don’t resolve them “because they don’t exist”!!! Except our entire team is experiencing the issues. They’re arrogant when you bring them concerns and the system fails for no apparent reason. We’ve had all kinds of glitches like calls going to our personal voicemails and not the LinkedPhone voicemail. Unable to call out and they tell us that it’s working. Unable to receive calls, but they tell us it’s working. The date and time stamp on voicemails incorrect and they say: oh I guess we should be better at that. We are having issues 2-5 times a month and it makes us look unprofessional. We’ve switched. Free. At. Last. Try Ring Central. They’re more reliable and have better customer service. Oh, don’t forget their that official receipts are just the body of an email, no pdf or other form that is easily printable and given to your accountant. 😵‍💫.Busymom1234Version: 3.8

✓ App doesn’t workKeeps saying verification failed oops enter a valid phone number ... I’ve tried entering my cellphone, wife’s cellphone, kids cellphone - nothing.TehrooniVersion: 2.08

✓ Said online it was freeNow they have my number. You earned a 1/5 review. Cool..Fellow Christian777Version: 5.8.7

✓ Doesn’t work properlyAfter I had been notified by this app that it was ready to be used, I called myself and it worked. I called other contacts, but didn’t work. However, I asked somebody to call me but didn’t work. In general, I don’t recommend this app to anyone.Salloomi aidamooniVersion: 2.02

✓ Not getting messagesHave issues receiving messages and it doesn’t update unless I update it myself. Their login two authentication has been an issue when other programs that use it haven’t. It is one of the better services but still not reliable like an actual line from a provider since you have the go through one line for another.Sparknostalgia06Version: 3.0

✓ Continues IssuesWe have 70-80 employees who rely on quick response from myself and my our other managers. We struggle with the app freezing, not loading, or unable to send a call/text. Then we are told that we need to reinstall the app. This seems to be the only thing that we’re consistently told to fix the issue but it never fixes the issues. We’ve started looking for another provider due to ongoing issues..AKML23Version: 6.1.1

✓ Ring/alert tone selectionsI’d love if the programmers would allow the option to select a ringtone and alert tone different than your cell phone default ring/alert tones. I’d like to be able to know when my cell phone rings if it’s my business versus my personal line without having to be right in front of the phone. Personally, I handle my business versus personal calls differently. My business calls/texts are a priority where my personal calls/texts are not..Montesino78Version: 3.3

✓ Texting IssuesFor the most part, this app serves my needs. I love how I can keep my business contacts separate. But lately I’ve been having consistent issues when texting. Extra characters....\\n\\...are added to the text message when it’s received. It doesn’t show on my end. This is especially bad when you are trying to send a web link or zoom link. The link will become invalid because of the extra characters. I’ve also had some intermittent issues regarding not receiving some text messages sent by clients. They will show me a screenshot from their end, showing that the message sent but I never received it. It happens randomly. I have reached out to customer support. I need a fix for this ASAP!.CopeWellVersion: 3.1

✓ Could not sign up!I heard about the app and considered it worthwhile. When I began setting up they could not find a number in my area code. None existed and I could not proceed forward. Guess I have to consider another leading app for a business line..Craft-ologistVersion: 6.1.1

✓ Crashes a lot ~ slow to update messagesThis app crashes so often, I’m not sure why we took so long to switch. Each time we contact customer service they fix the issues pretty quickly but then it happens again the next day, which is very frustrating. We rely on this app to operate 7 days a week almost 365 days a year and we have had so many issues..AnvaldoVersion: 6.1.3

✓ It’s ok-not greatIt’s definitely more convenient to use an app like this than get a second phone, but it has its flaws. It doesn’t always notify right away when there is a text message or voicemail; when calls come in you have to answer, then press 1 to accept calls; and I have yet to figure out how to add multiple people to a text message. The main positive is that it is very affordable, especially for a small organization like mine, and I like that you can set business hours so I don’t get notifications during my off hours/days..Lgo987Version: 5.8

✓ Great idea but buggyI like the idea and how the app is laid out but parts are confusing and buggy. There are multiple places to record your voicemail greeting. For some reason I still get the computerized voice when I call the number. But, if I upload a mp3 on the website it works properly. That tells me the app needs some work or I’m doing something wrong. I want to switch my business number over from vonage but this might be a deal breaker. The last thing I want is to lose business because of a buggy app..DalbertsonVersion: 3.1

✓ Not workingThis app worked great for many years, but the last few weeks it’s been glitching and dropping calls. Customer service, which used to be good, is inexcusably non-existent and calling back at 5am with a terrible connection and you can’t have a conversation at all. Now today, it’s completely quit working. This is dangerous in my line of work as we use it as on-call healthcare providers. We’ve tried reaching the help like to no avail. We are switching services immediately..Baby_nurse02Version: 5.8.7

✓ Works good, but having trouble with imessages coming through..I like it so far, the only complaint I have is after I switched my business phone number over to the app from my second phone, I’m not getting any iMessage texts back from clients. Most of my clients have an iPhone so I’m missing out on a lot of texts which is a huge problem for me. I did send in a report and got a call almost immediately, but the guy that called couldn’t help me and told me I would have to wait on an email from someone. He asked if I could turn off my iMessages on my personal phone, which I don’t want to do.. I hope I can get this worked out, otherwise I will have to go back to using a second phone instead..KarilynnandersonVersion: 6.1.1

✓ Bad serviceAfter their service went live with my business, it unfortunately did not meet our needs. It did not provide the call forwarding and call messaging options that they had promised. I therefore opted to cancel with them and return to my prior phone set up. I was told that this process takes 5 to 8 business days to perform. In the meantime, my business phones are only marginally operable. This is severely damaging for my business. Use this product at your own risk! I cannot recommend it at all..MhermanVersion: 5.8.7

✓ Awful!!Just doesn’t work with my iPhone. I receive calls and texts but y vanish almost immediately and are gone. Contacted support several times to no avail. They claim it’s working fine but it’s clearly not and now I’m not getting responses to my questions. Looking for new options. Update: LinkedPhone is now holding my business phone hostage even though they have been paid every month. They refuse to give me my account number so I can move my business line to a different provider. I have spent hours and hours just trying to get my account number and now am on my way to the county court house to take them to court. This might just be the worst company I have run across in almost 30 years of being a small business owner..RaoulDuke2Version: 3.8

✓ Bugs left and rightI have quite the experience with this app, I have been using it in business for a few months now. I find myself deleting the app and re-download it multiple times a week to fix this bug issue. Every time I open the app it immediately opens it up to one single customer every single time. Even if I click to make a phone call instead, it will immediately take me to that customers messages. I have accidentally sent messages to this customer, and called this customer by accident on multiple occasions because of this bug. It is extremely annoying, and deters me from wanting to use this app anymore. This bug needs to be fixed immediately! It is extremely aggravating for me to have to re-download the app multiple times in a week, sometimes multiple times in a day! It is very disappointing to have to deal with that sort of issue when I am in the customer service industry..OlivianinjaVersion: 3.7

✓ Needs lots of workI had this service for 3 months for my business and I had several issues. Too many to mention here. Linked phone was pretty good about helping me with various glitches in their system, but the one main one they couldn’t fix was a very important one! > The voice mail messages you receive from your clients is SO MUFFLED and hard to hear (like they are underwater) it’s almost impossible to hear what the client is saying in their message to you. This caused me to not be efficient in my business. I would sometimes have to listen to a message 5 times to hear a clients message because it was so muffled. This happened with all messages. Linked phone told me there was nothing they could do about this. The layout on the app is also not very user friendly. It’s hard to find actions and things you need on the app. It takes a long time to figure out where things are..L.MonkVersion: 3.8.2

✓ What a mess. maybe its just meI used sideline with ease and success but i needed a tollfree line. LinkedPhone is non intuituve and dizzying. i lost so much business because of multiple issues of either non allowed functions, like photo/logo in auto text messages, and missed calls that go straigt to VM and history without ringing through. So many things could be better, but again, maybe its just me. Im going back to sideline until i find a much better toll free app than this..Jennifer mom and homeschoolerVersion: 3.1

✓ Something is wrong with this companyWe’ve been using LinkedPhone since about 2018, with infrequent issues- and those issues were dealt with quickly and with great service. Now suddenly, we have not had a working phone for 3 weeks, we can’t get ahold of customer service- and then they call back at 5am saying the issue is fixed, when it is not. I don’t know if the company changed ownership, but I finally gave up and switched to another carrier today. When I canceled my subscription, I was supposed to still be able to access the service until the end of the subscription period, which is 2 weeks from now- but the line went offline IMMEDIATELY. It has been hours since calling and submitting a ticket, and it’s still not working. We were left scrambling, calling our patients and hospitals to make sure they could reach us at an alternate number..AnonzoneVersion: 5.8.7

✓ Local businessIt’s only been about a week I have not open up just yet. But the good thing is I got a number attach to my cell. But with 2 different numbers. So I can keep my privacy from work. I do not have to carry 2 phones with me at all times. This is great! So far I like the service..Javaita101Version: 3.9

✓ Pure CrapI convinced my boss that this was the app we needed for our small dealership. We have 5 users and we message all our clients through the app. 1) The text history never loads. They blame our cookies and chrome history. I wipe them like they tell me to and they still do not load our text history. We have to wait for the customer to text us back before we are able to scroll back through the history. 2) It’ll say one person answered the call when they didn’t. 3) One phone rings a couple times before everyone else’s phones ring. In a sales setting that just doesn’t work. 4) We did the contact upload and now when we search for someone it’ll show 2-5 contact options for the same person with the same phone number. Then if you delete one it deletes then all? Makes no sense. This app is in its beginning stages and needs a lot of development before you use this for your business. Save yourself the stress and just use a different app..Kaylin0814Version: 5.7.5

✓ Pros and cons….My business partner and I use this. Mainly so a customer or another agent can text or occasionally call us, and we both get it simultaneously. You go away for the weekend, your partner can field the calls. That can work great with a couple of caveats…. -It doesn’t allow us to include more than 1 number, if we want to do a group text with more than 1 client. -It allows us 1000 sending characters, but “splits up” the shorter responses back to us…as if they are small separate messages. Not too handy for “copy and pasting” responses! When one has been turned into…10 sometimes. - It also doesn’t indicate which one of us is sending the message (my partner or myself). So we always have to let them know who is texting the message. These kind of seem like easy fixes to remedy…but maybe not?.Spot WTVersion: 3.8

Linked Phone Business Number works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Linked Phone Business Number.