Providence Negative Reviews

Providence App Complaints & User Negative Comments 2024

Providence app received 8 complaints, negative comments and reviews by users. Have you ever had a bad experience using Providence? Can you share your negative thoughts about providence?

Providence for Negative User Reviews

✓ Poor unavailable serviceWe live rurally in Oregon and wanted to use a virtual visit to avoid the long drive to an urgent care clinic. It’s Sunday so maybe that has an affect on it? The Providence app for virtual appointments said that we needed to download another app, directed us to a national providence virtual app which told us that there was no service in our state yet, but check back because there ever expanding 🙄. When you finally find a virtual appointment phone number, it says that they are too busy to answer the phone and hangs up….what service?.Countz farmVersion: 8.2.0

✓ Very poorI agree with the other comments that this is a total loss to iPad users. The developers reply that it is designed for phone use. That is noted, but perhaps they should reevaluate their market. Most apps of substance are developed with the flexibility to be of use on either platform. I have an iPhone, but prefer to get this kind of info on my tablet. So, I’ll go back to myChart which has a few issues of its own, but its user interface is far superior and I don’t think I’ll miss any of the features on this poorly considered product..Ghhfdseer*bnmooouytdwVersion: 5.4.0

✓ App functional but icon is uncomfortableI like the functionality this app offers in contacting medical professionals, managing appointment and prescriptions. I am not happy though that Providence—which my employer selected—uses Christian symbols in their logo and in this app’s icon. I’m not Christian and feel very uncomfortable having to see a cross on my iPhone screen daily just to use my health insurer’s app to manage my health. Please consider your insurance customers’ varied faiths when choosing what symbols you use with your organization. We don’t all have a choice to have a Christian-first insurer..PromvpVersion: 5.0.0

✓ This app needs a lot of workIf you are like me and you usually see doctors outside of a primary care dr ( like gynecology, dermatology) this app is very frustrating to book appointments trough. The search function doesn’t work when you are searching by name. Even if you’ve seen them before they don’t show up on the main appointment page to book an appt with, only your primary dr does. It’s also very frustrating for same day care. There’s a button that leads u to believe you can schedule virtual urgent care, but I tried multiple times and the app said “sorry we’re closed” even though I was well within the hours it showed in that message. It also provides a number if u need assistance, when u call it its a voicemail box that hangs up on you…every time. I ended up going through CVS Minute Clinic as a result. Do better Providence!.PebblesgrlVersion: 8.16.0

✓ What happened on my last visit with Sylvia Alonzo.I do not want another appt. with Sylvia Alonzo. During my last visit with her, she was rude and made me feel quite uncomfortable and ‘less than’! All I did was congratulate her on having her own office and she reacted very negatively and rudely. I want to see the Dr Bean for all my future visits. Please respond to my request at your earliest convenience..Mike. 💐🌺🌸Version: 8.5.1

✓ All in one place.I like that all my medical records are in one place. I also like that I can send questions to my physician directly. Does have a few bugs with creating a new account, including this review in which the font color is white on white back ground, so I cannot see what I’m typing. And whenever I try to submit this review, I get a dialog window to enter a nickname, and whatever nickname I use is taken, so I’m not sure how I can proceed with submitting this review..Asif.HaswareyVersion: 8.0.0

✓ PointlessThis app is pretty much useless for anything other than finding a doctor, and in that regard it is completely useless to me. In order to find a doctor you must first give the name of your insurance. Providence is in my insurance preferred provider network, yet the app doesn’t recognize the name of my insurance. Thus ends my search for a doctor before it even gets started, at least so far as this app is concerned. Everything else is handled by a virtual assistant, which is as much a time consuming waste as any virtual assistant I’ve ever seen. The only useful thing about this app is a link to MyChart, so why not just download the MyChart app and go straight to the source?.RockyMtnLvrVersion: 7.6.0

✓ Can’t make a virtual appointmentI’ve been trying for months on and off to schedule a virtual appointment. No matter what I do, when it asks me to verify myself before moving forward it says user error saving. I’ve deleted the app, reinstalled it. Tried calling providence, they transferred me to their IT department who never got back to me. I miss the old virtual option, it actually worked. Would love utilize it again someday, but no one can seem to help me..BVintageLoveVersion: 6.8.0

Providence works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Providence.