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Complete Anatomy ‘24 App Complaints & User Negative Comments 2024
Complete Anatomy ‘24 app received 53 complaints, negative comments and reviews by users. Have you ever had a bad experience using Complete Anatomy ‘24? Can you share your negative thoughts about complete anatomy ‘24?
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Complete Anatomy ‘24 for Negative User Reviews
✓ Shame about the marketingGreat basic anatomy app, but no, not going to be subscribing to ongoing costs for information advertised as part of the initial purchase. There is a certain lack of transparency about what you get when you buy the app..Version: 4.1.5
✓ AnatomyNot very impressed. Pages not loading consistently. Not worth the price.Version: 4.1.3
✓ I’m trying to cancel my free trial!I’m trying to cancel my free trial but it’s impossible to find a way. I have sent them an email via their website and now writing here hoping they are going to cancel my free trial before I get charged!!.Version: 5.2.2
✓ Always CrashingI bought this app to use on my iPad and iPhone. It is always crashing and will never work for my iPhone no matter what I do. The app is mostly a great resource when it works with the exception of studying the sensory organs, being able to look at the brain, not the skull portion which is where it always reverts back to when I tap on a structure. Plus there are no models of the eye or ear itself that I can view on the atlas. While a good resource, with its constant crashing and lack of above mentioned functionality, to me it wasn’t worth the money I paid for the app and the student license. Very disappointed..Version: 4.1.1
✓ Does not let me sign inConstant loading screen.Version: 7.0.0
✓ Why is there no full body for female ????Why is there no full body female ??? Other than that it is the most amazing app I have ever seen. Its would be 5 star if they included full female because its a lot of money for just a male body and I thought when I bought it I would get the full female body... but seems not ....Version: 4.0.4
✓ 6.0 update destroyed performanceThis app used to run well before 6.0. Now it runs hot and feels less optimized than before. If you close the app, it immediately needs to be refreshed when you reopen. Battery drain is atrocious, like really bad across all platforms. The Mac app kicks on the fans within seconds and becomes a toaster; I’m using the 2018 MacBook Pro. Really disappointed because it used to be a nice app. Now it’s a toaster oven that destroys battery. Doesn’t matter if it’s on my iPhone, iPad Pro or MacBook Pro, it runs hot and drains your battery.Version: 6.2.0
✓ Great content ruined by frustrating glitchI upgraded to complete anatomy from essential anatomy and my first impression was very positive. The actual app content is great, with a clean interface and great anatomy. Unfortunately, I get a pop up requiring Apple ID sign in every time I use the app. This then keeps popping up, at random times, no matter how many times I sign in and persists even if I close the app. The only way to stop it is to restart my phone. I thought it must be something to do with my phone/iOS but, having done some research, it appears to be related to app development with developer threads discussing the issue and how to fix it. I know it’s minor in the grand scheme of things but it’s interrupting the ability to just use my phone and has put me off using this app entirely. It therefore currently feels like a waste of money. Would happily give five stars if this problem was fixed..Version: 4.0.3
✓ Goal posts moveI’ve had this app for a while and different ones from the same developer before this. While it’s excellent I’m frustrated that features I once accessed are no longer available and can only now be accessed via the subscription. So frustrating..Version: 5.1.1
✓ Update Has IssuesI’ve used this app in the past for years and thought it was great. Very disappointed in this update. I have trouble logging in and the one time that I was able to I could no longer view previous lectures I paid for!.Version: 8.0.0
✓ Only useful with purchaseUnfortunately this app has very little in the free version. To really get anything useful out of it you’ll need the in app purchases. Wish I’d realise that before downloading..Version: 1.3
✓ Pricing not up to dateThis app is very detailed, but I was very upset as the pricing grid for this particular app on the App Store still shows individual licensing at $24 but after downloading and emailing the company they do not offer this option anymore. since I am not a student nor a business, I don’t feel that I should have to pay yearly for this app when it clearly stated individual licensing. Maybe the pricing for this app should be updated so there is no more misleading information..Version: 9.0.2
✓ Unbelievable.I paid way too much money for this app on my computer (before the iPad/iPhone versions were available). It was a gross amount of money but I was glad to see that I could now get it on other devices. So I download the app, log into my account and I still can’t get more than 2 structures? Are you kidding me? You actually expect me to pay EVEN MORE money on this app just because it’s on a different device? This is absolutely ridiculous and I will be sure to steer my peers away from this application in the future (despite advocating for it so much in the past). I am beyond disappointed. Hopefully this changes in the future. But until then, DO NOT PURCHASE THIS APPLICATION. THERE ARE MANY OTHER SIMILAR APPS OUT THERE THAT DONT PULL THIS CRAP ON THEIR CUSTOMERS..Version: 4.2.1
✓ Horrible Customer Service - Beware of Being Charged Multiple TimesFull access to all of the content is expensive, and I still have trouble getting lectures to easily play on my devices. You are required to sign in & create an account on their platform, and it doesn’t automatically connect to your purchases. I found myself in a loop and wound up paying for the app multiple times because the interface was kicking me back and not connecting my account to my purchase. Customer service was zero help - I asked for an extension of my subscription for a time period that would reflect what I paid (not even a refund), and they refused. There is no care taken to point out that ‘22 is different from 22 (without an apostrophe) - it’s just sloppy on the backend, not worth $100 a year..Version: 8.2.0
✓ Bring back one time paymentIt's too bad they got rid of the one time payment. I consider it expensive to subscribe annually when I l used it mainly for visual aid, and rarely for lessons etc..Version: 6.0.0
✓ IT TAKES SOO LONG TO DOWNLOAD!!,🤬😡🤬IT TAKES SOOO LONG TO DOWNLOAD 🤬🤬🤬🤬🤬.Version: 5.0.4
✓ Only skeleton systemI want to cancel and refund this app price not worth at all … what is the process of refund ????.Version: 9.7.0
✓ High school level softwareA very BASIC software that tries to impress you with color contrast rather than useful, in depth detail. Once you purchase it, it tries to trap you with higher annual subscription rate where they promise you things, but will not allow you to try it for more than 72 hours (this including your sleeping time & your work time) in order to make you feel guilty that it’s your fault you did not utilize the software enough to see if it is worth the annual purchase. I strongly suggest that you pass on this high school level software and instead put your money on a better anatomy software that delivers finer and detailed level of information without wasting the storage space on your phone.Version: 4.2.2
✓ Updated versionThis app was great till they messed with great success in the other versions. Trying to reinvent the wheel is not a good thing! Now the screen is narrowed and we have to deal with a “portrait” mode which is useless. Elsevier probably bought this company and will run it into the ground. I should know because I used Elsevier books while in nursing school and I can tell you they were the absolute worst books along with their HESI tests, the latter of which clearly do not represent the real world of nursing..Version: 8.0.0
✓ Already paid!I paid to upgrade to full version on my iPad already. 0 excuse that I should have to pay again to have it on my iPhone. Won't be buying any future apps if this is how you do business. I will not support greed. Your apps are nice but when you charge the kind of prices you do it should be a one time fee. I won't be recommending this app as a result. Who knows what else you guys will start charging for. Ps thx for the copy and paste response. I love how the review directly below mine says the exact same thing. This is geeedy weather you had to "redevelop" from the ground up or not. You don't penny pinch your current customer base you know why? Cuz there are other apps out there and text books and if a friend in the medical Community asks me about this app I'm gunna tell them the truth. It's fantastic one of the best. But you will be paying multiple times for "upgrades" and other bs don't expect to spend $50 and call it a day like I did. And I understand other developers do this garbage. Be better then them. Offering a "temporary discount" to ppl who already purchased isn't good enough. Most of us are students who aren't working and don't have $10 to give you. Because you already took edit: $15.00 based of current essential anatomy 5 price not sure how much I initially spent... and $50 plus depending how you bought complete anatomy... I'm so frustrated with this practise! I just wanna pay for something and call it a day... this app hasn't been downloaded 4 times... you got money and MANY other apps. I will increase my rating to 4 stars if you guys don't do this kind of nonsense in the future time will tell. In summary it's the best app buy it if you have to and your not worried about upgrade garbage... this is my only concern... one time fee of 50 bucks from a million ppl is a lot of money I'm fully aware that plus upgrade fees is more. But let us get you more customers instead. Don't but the hand that feeds....Version: 1.0
✓ Only skeleton and connective tissueYou only get the skeleton and connective tissue for free. If you want to see more you have to pay..Version: 9.4.0
✓ AppApps sucks. Only skeleton and tendons.Version: 4.1.3
✓ Some features don’t workIt’s been more than 2 months I’ve been using this app. Every time I click on nerve branches it never works. Deleted the app and dl it again, still having the same issue!.Version: 8.6.0
✓ Great app, super laggy, difficult to navigateThis is a great learning app! I have been using it for some KNES classes and it is awesome to visualize things in a different way. I love being able to isolate different features of the body and see the different types of movements and exercises. Truly amazing. The app is free through my education, so I am not sure that it would have been worth purchasing if it wasn’t offered, mostly because of the lag There are only two things that really bother me with this app. The first is the app is extremely laggy for me, on my phone and laptop no matter where I am or what kind of laptop or pc I am on. The lag is especially bad when I am searching for different parts of the body, this is a constant frustration and waste of time while studying. I think it’s due to the massive amount of content it has to filter. The lag also causes the app on my phone to crash every time I leave it. Thankfully there is a recently viewed feature so I can go back to where I was, but it can be frustrating to be restarting constantly. The second issue is the difficulty to navigate different features on the app. I would appreciate a more detailed and comprehensive tutorial on how to make certain features work like highlighting multiple structures. It has taken me a while to learn how to use this app and I know there is still so much more I don’t know how to do. Overall, great app, I can appreciate the amount of work that goes into it. Cheers to the many creators and collaborators..Version: 8.7.4
✓ Keeps CrashingI’ve never paid for an app before but I’m in school to become a Registered Diagnostic Sonographer and I needed something a bit more in-depth, yet, basically “dummy proof” in explaining blood vessel connections and course. If it can help all of these med students then surely it could help me. I wasn’t expecting this app to do that and so much more. Honestly the best $37 ever spent. I don’t feel like I’m memorizing things either; when I gain an understanding of something then it sticks in my head so much better. With my textbooks and class lectures, I’ve just been flash carding everything in my head because alot of the information feels like disjointed information. With this app I feel like relevances has been introduced for the first time. I gave it three stars for one reason only: it keeps crashing. Again, I’m in school for sonography so being able to locate organs from the transverse view is important. I select the cross-section option in order to see the body habitus transversely and the app closes out completely every time. It worked at first - I only discovered the cross-sectional view this morning but now at 5:30 in the evening it no longer works. An incredible bummer because this app is actually the only reason I now understand what my textbooks have been showing me from that specific view. I honestly don’t need to make full use of all of the apps capabilities; the few things I do use it for are now only 50% operative. Please fix the crashing 🙏🏼.Version: 6.1.0
✓ DisappointedI am an ultrasound student and was trying to get as much information and resources as I could. Saw this app and the option to get ultrasound lectures which is exactly what I was interested in. Bought the lectures and now every time I go to load it, it says there is in an error and to relaunch. Tried it multiple times with no success. I’m not the type of person to ever write bad reviews but this needs addressed. I think this app would be highly beneficial if it worked. I have purchased something I can not even use. Please fix..Version: 1.3
✓ App lagging lots when using search function on iPhone 12 and iPad Air 4.Frustrating when trying to pull up quick search during anatomy classes :/.Version: 8.5.0
✓ OkThe app is over all pretty well build. However you can still see it was not done by anatomy person but a programmer. The main thing that bugs me hugely is when you isolate the muscle it moves it to anatomical position (this is still ok), but when you press on expand more info of the muscle the screen shifts to the right and you can not read the info of the muscle AND see it visually at the same time if you try to more the screen to the position where you see the muscle, the info bar disappears. Not impressed for the price..Version: 1.3
✓ Impossible to cancel before trialDishonest company. It is impossible to cancel the app before trial. You have to send them and EMAIL! Be aware..Version: 4.0.4
✓ How many times do I need to pay?I paid for an upgrade on my iPad to the complete version. Now there is an iPhone version, and I have to pay again to have it on my phone? What's the next charge?.Version: 1.0
✓ Horrible..DONT DOWNLOAD THIS APP If you want an app with high details, decent price tag, and a source of learning, this app isn’t for you. When I first got this app, I was excited to learn and explore the human anatomy. But it all went south after I opened the app…. I am in the app and I see “layers” I assume it’s something to do with the model, I click on layer 2 or the muscular system. AND A SUBSCRIPTION POPS UP!!!! I ignore it and I go on layer 1 and it’s free? So I start clicking some buttons (like the 5 yr old I act like) and the same old subscription pop up…… It feels like your trapped in a box with 10 other boxes with locks…like you can’t do anything without their outrageous subscription fee. Judging by the #3 on the medical leaderboard, I thought this was the right app for me. And I was wrong… I may be wrong and the app might be good but the price is my problem. I thought this app was the best way to get out of the pay to play market..but I guess not. If you have the money for this app, that’s great. My problem is that people who don’t have the money to buy the app subscription but want to learn about the human anatomy, can’t access this app. It disgusts me to see that great apps have to have outrageous fees attached. Ads to unnecessary fees..what next?? Fees to open the app??.Version: 9.0.1
✓ Great app shame it doesn’t workThis was an amazing app, so detailed and useful to my studies. However for the past month or so it no longer opens. It just crashes out or gets stuck on the loading screen. So it feels like it was an incredibly expensive waste of money! I could’ve got a textbook that wouldn’t break on me for that price. It’s completely unusable and for something I’ve paid so much money for I kinda expect more..Version: 8.0.1
✓ Do Not be fooledI bought this app and then my son deleted it by mistake Now I can’t install it back because it won’t let me download again.Version: 4.1.5
✓ OverchargedThe offer posted says $65.99 but you charged my card $129.99. How do I go about getting that corrected when there’s no contact information built into your app?.Version: 5.1.2
✓ Can’t open the app?I downloaded the app but it just goes to the credit page and nothing is happening I deleted it and tried reinstalling it too Not sure what is going on.Version: 5.0.5
✓ TrialHow do you unsubscribe the app after the 3 day trial ?.Version: 5.2.2
✓ Don’t waste your time like I didThis is a scam and should be under the pay apps seeing as all you get with the base download is the skeletal system.Version: 5.2.2
✓ How many more times do I need to pay this greedy companySeriously, I sympathize with the other reviewers who have complained about having to pay for a separate iPad and iPhone app. Please Developers, don't bother with another copy and paste response to this complaint. Just know I've given you enough money and thats all you'll ever get from me again. Not supporting business practices like this anymore..Version: 1.3
✓ Cannot see the category on the top of screenI cannot see the category on the top of screen on iPhone 14 pro..Version: 9.1.0
✓ Beautiful App but incorrect informationThis app is beautiful. What it can do to show you the body put this in my opinion head and shoulders above other anatomy apps it is amazing. The issue I have is that some of the information they provide about the body is incorrect and there are spelling errors. I have sent them 3 separate emails each showing the errors I have found and the company are very good in that they reply in great time and let me know they will update the app for the next role out with the corrections. The customer service is fantastic. But what else is wrong that has not been found? We have paid for a medical resource which is inaccurate..Version: 1.3
✓ Just crashesI downloaded this app 3 times and yet every time I opened it, it would jut crash on the home screen, I don’t know why but I’m not going to waste anymore of my gb on this..Version: 1.3
✓ Cannot log in and retrieve previous purchase now!Whenever I open the app (which is very seldom), I always have to log in again. And since I paid for the one-time purchase before the update of it being not available anymore, I ALWAYS have problems logging in and retrieving whenever I need to use it. I know its a great app, but I paid for it and I should be able to use it! What a money-grabber! You should have made a new app if you want to offer only subscriptions!.Version: 8.7.4
✓ App crashes when launchingThis app was absolutely amazing and something I used extensively. However, recently the app crashes every time I try to launch it. This has been going on for around a month now, which is a shame considering it’s a subscription model and although very fairly priced, isn’t exactly cheap Hope this gets fixed asap.Version: 8.7.0
✓ Shouldn’t be freeThe app is a scam. It is listed as free but all you can do for free is look at the skeleton in which case there is no need for an app. If it was listed with a proper price I wouldn’t care but it is misleading and quite frankly stupid..Version: 8.0.0
✓ Terrible Tech SupportI was having issues getting the app to work on my device and when I contacted the company for help, Nicola was extremely dismissive and unhelpful. She got very ‘that sounds like a you problem’ and seemed to take my negative review of her feedback personally (which the company asks for in the first place, I did not go out of my way to say I was unhappy with the help I recieved). I wish the customer service was better..Version: 6.1.0
✓ Why am I nagged to review after paying money for this?Like many apps, an intrusive pop-over shows up when I’m in a work flow asking me to rate the app. So one star. Because you messed up my work flow. Also, still no full female model? Seriously? The male dominated medical profession needs an overhaul. You guys could start by setting an example. —— Update: To the developer response of “clicking not now does not interrupt your workflow”. Actually, a pop up that I didn’t ask for DOES interrupt my workflow. By nature of popping up over the work that I’m doing. And when you respond to tell me that your pop up does not interrupt my work flow, a flow that you know nothing about, it shows a lack of regard for your users. Also, aren’t you embarrassed that there is no complete female model to complement the male model in your product? Was it too much work to put the same care and effort into properly and fully representing the other 50% of the human race? Or are women just a disembodied pelvis and torso to you?.Version: 6.4.0
✓ The menu button is in the wayOn one of the newer updates, they added this action button on the right side of the screen to bring up the rest of the menu. The location on the right side of the screen means that it gets in the way of pressing other buttons like when you click on a muscle or tendon for more, the menu button blocks you from being able to close out from the pop-up.Version: 9.6.0
✓ SubscriptionNeed help, not sure how to cancel the subscription for the trial???.Version: 4.0.4
✓ Immediate PaywallTakes you through on boarding and you land in the app only to try and see any anatomy and be given a pop-up which says you need to then go and sign up for a three day trial. Then there’s 7 more onboarding screens. Deceptive BS..Version: 9.7.0
✓ Great models & concept but poor loading & crashingGreat models & concept but poor loading & crashing issues Freezing and lagging make this frustrating to use for study & clinical use.Version: 9.2.0
✓ AR mode could be better...I was a little disappointed in AR mode in this app. I've seen other apps that let you lay the body on a table as if you were performing a dissection. This app does not do this. Also, you can't isolate or hide body features while in AR mode. To do this you need to exit and reenter AR mode which is inconvenient. You also can't animate the body in AR mode. (I've seen this on other apps) Finally it would be nice if there were a quiz mode with various structures pinned while in AR mode. This would simulate an anatomy lab. (The current quiz mode is pretty limited and only asked me a few questions when I did the upper limb. There is certainly more that could be added here.) This is a very expensive app. Forgive me if I expected a little more out of its highlight feature....Version: 1.1.1
✓ CoolI haven’t actually used this app yet but on my phone it says it’s free and on in one of these ratings said that it cost money and am a bit puzzled so if you can get me back on that as soon can.Version: 4.0.4
✓ Do not downloadThere is a pay wall, absolutely useless..Version: 9.2.0
🙂 Complete Anatomy ‘24 Positive Reviews
Complete Anatomy ‘24 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Complete Anatomy ‘24.
⛔ Complete Anatomy ‘24 Problems
