- 88.1LEGITIMACY SCORE
- 88.6SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Osmo Parent App Complaints & User Negative Comments 2024
Osmo Parent app received 42 complaints, negative comments and reviews by users. Have you ever had a bad experience using Osmo Parent? Can you share your negative thoughts about osmo parent?
Please wait! Osmo Parent Facebook comments loading...
Osmo Parent for Negative User Reviews
✓ Not really know the purposeNot quite understand why they set up this parent app. Unlike other parent app, I couldn’t track my kids activities through this app, the only thing is just find instructions from each game which is almost useless as my daughters know how to use them. I received a mail to notify me what my daughters draw today with few pictures, I thought I could find them through this app but nothing was there. Very confused and not meet my expectation..Version: 1.4.5
✓ No gamesI can’t access the 3 free games with the starter kit.Version: 2.7.1
✓ Doesn’t workWe have almost all the games but the app only shows that we own one. Lol. It would be nice if it synced across all iPads since I used the same parent app for all of them…wanted to buy more advanced levels but I can't rely on this to tell me what I don't have. Becoz it says I own no games, it doesn't track game progress in the dashboard for either kid….lol. Basically it's just an info app with all the game manuals…useless..Version: 2.1.0
✓ Osmo parent app needs work.Osmo is a good system - generally bug free. However, Osmo Parent is very buggy. Both the app and my phone are up to date; however the Osmo parent app is stuck in a loading loop and it hasn’t showed me any updates. My son worked on something earlier in the week and it hasn’t been updated in the portal (website access)..Version: 2.7.0
✓ File sharingNeed to improve its file sharing to more then just a email and the the jpeg should be shared as video and a picture.Version: 2.1.0
✓ Wa worse than any osmo game app1- tap on notification to turn on the app, then app crashes. This happens every time. 2-timeline marks wrong time. My son’s work today is marked 15 hours ago. You guys can’t even get the time right?.Version: 1.3.10
✓ Slow to updateI love all of the Osmo apps that my two year old uses and he’s learning so much! But it takes too long for me to see his progress — he’s played weekly since Christmas and I only have two updates the last being January 26 — today is February 6 ☹️.Version: 2.2.0
✓ Not user friendlyThis company spends their resources on marketing, not building software. We picked up a sampler in the mall and spent 2 days trying to set it up and ultimately failed. The app vs box vs parent app all have different directions. Ultimately we were unable to activate the sampler and deleted the app. My son was very excited due to the marketing but ultimately disappointed and bored by the software..Version: 1.2.11
✓ Not recognizing appsParent app doesn’t recognize when my kids are playing math wizard apps.Version: 1.4.3
✓ Terrible appThe app is terrible and not user friendly and it’s not completely compatible with all iPads.Version: 2.6.2
✓ No information.Well the pictures look good but the reality is no data ever shows up. Relinked, nothing. The app knows when they have been on it but it’s not shared with the parent. So just free monitoring MI to Osmo and nothing for the parent to see unfortunately..Version: 1.1.8
✓ No scan QR codePoor design.Version: 2.0.0
✓ Add parental controls to the app!!I get super frustrated trying to change settings on games. (For ex enabling search function on the masterpiece app) The app doesn’t allow that and it tells you to go online. The website you find is usually when you search online is play Osmo which is NOT what you need either. You need to go to the myosmo and the only way I can find that is searching forever on the FAQ section every time until I find the link and it’s a huge pain. Just add the games/controls to the app so we can decide to enable settings on the games directly on there. PLEASE!! Or at least a quick and easy link to your myosmo profile on the app somewhere..Version: 2.7.1
✓ Absolute waste of moneyWhen I finally got the app to work the games were really boring. Not educational. My 5 year old lost interest very quickly. Would not recommend. Wish I’d got the yoto player. Much better..Version: 2.5.1
✓ Games won’t load on iPadWe tried to play yesterday, and all we saw was the white screen that says Osmo. App wouldn’t load past that. Tears. I re-installed everything yesterday, per review I read, which was unnecessarily time-consuming since each game is its own app. The app loaded once for each game. It will not load again today. White Osmo screen. That’s it. Tears, lots of tears, people. I’ll have to reload everything again. Sign up again. Not a good experience at all..Version: 1.3.10
✓ Bad reviewI do not like this because you should be able to use any device to connect it to ozmo. I was trying to connect it to my school ipad and I don’t have access to a App Store you should be able to use it on safari or another device!.Version: 2.7.1
✓ HOW DO I REDEEM MY BOOKS!!!Come on, why can’t I just scan this in on the app or on my Fire or at least have a prompt on the pg your “Quick start guide” pointed me too. This is SO difficult. 5000 steps to redeem & you do it totally differently depending on which Osmo thing it is. My wife & I are SO frustrated. I spent 3 hours this past weekend on just 2 of them..Version: 2.7.0
✓ Adding gamesThe app is not counterintuitive - I am trying to add games, unsuccessfully, takes to the store to “buy” them (I already have!) It is not user friendly..Version: 2.7.1
✓ No data showingMy daughter has been playing on the iPad for some time now, but no data is showing when I go on the app from my phone. We are on the same account but after downloading it again there is no difference. Quite disappointing as the Osmo app for my child is great..Version: 1.2.11
✓ Like itGood concept. My little one likes it. (4yrs) The pens however aren’t of good quality, and also the free gift QR code doesnt work in the pack..Version: 2.7.0
✓ SHADY COMPANY!!! POOR BUSINESS PRACTICESWe received a free trial set. My son enjoyed one of the games, but overall he was not impressed. Basically it uses a mirror to see what is on the table. Yes, it had tangible objects to move on the table surface, but overall it’s not that impressive. As an educator, I believe there are many more apps that are education with far less cost. In addition, the iPad can not have any protective cover on it to work with the app...a nerve racking thought for any parent. In order to try the trial you have to give your credit card information. There is NO where to cancel the trial in their app or website. The company is supposed to send an email to cancel prior to charging, they did NOT!!! BEWARE IF YOU DO THE TRIAL, AS I GOT CHARGED!!! You must email customer service to cancel. Who knows how long until I get a refund!!! 😡.Version: 1.3.9
✓ So disappointedI recently purchase the Osmo starter kit for my daughter for Christmas, which I might end up returning cause I am not happy with the sampler that we received from seeing Santa at the mall. The instructions in the box are off, it had me downloading the app on my phone and then made me do the same thing again on my child’s iPad. I could not load in once I set everything up. Once I got login in the iPad there were no games available. I’m hoping that the actual Osmo kit is going to be easier to set up..Version: 1.3.8
✓ Kids love it. Not phonetically correctI have recently received my Osmo. My kids love playing it. As a former elementary teacher I have a concern. The alphabet game doesn’t not pronounce the sounds of the letters correctly. I have noticed it in two of the sounds. For the letter c- the sound that Mo says is “cu”. This is not phonetically correct. Also for the letter a- Mo says the sound “uh”. This is confusing for my kids and I have to make sure that I say the sounds correctly for them. This is a major issue in teaching small children phonics. This needs to be fixed. I love this concept of incorporating technology and learning but it must be done phonetically correct. Hope this helps and gets fixed..Version: 1.1.10
✓ Great in theory but doesn’t work :(I just doesn’t track what my son is doing accurately, like it missed parts of what he’s done or it just doesn’t update at all. He’s been on Osmo today for almost an hour and it says he hasn’t used it in 23 hours. I love the Osmo games so far and so does my son. Hoping this app updates soon so I can give you guys 5 stars instead of 1..Version: 1.3.12
✓ Not super usefulThis app would be great if it actually worked. It is very slow to update, and most of the time gives strange or incomplete information. On some apps, the information seems about right (although slow to come in), while stats for other apps is incomplete or incorrect. The information displayed on this app is not reliable. Also, having to view it in portrait mode all the time is annoying for use on iPad pro use with a keyboard. Poorly thought out and executed..Version: 1.1.6
✓ UselessAll I’m getting from the app are instructions on using the games we already have and play. The data DOES NOT update to reflect play time and what is there is incorrect. A game my daughter has yet to play is showing playtime while others that she has spent a while on show nothing. Also, when I click on games like “Masterpiece” I get a message saying “this product isn’t available yet in the United States”!?!?!.Version: 1.3.8
✓ Pointless appNot sure why osmo is even going to have a parent app if it is going to take a week to tell me what my child did today. It also keeps saying that the apps we have either aren’t supported by the parent app or my kids aren’t playing them. Well they are definitely playing them so I guess osmo doesn’t support their own apps? So odd..Version: 2.1.0
✓ Terrible AppGot the Little Genius starter kit for a 4 yo boy’s birthday. He’s enjoying the app itself so far, only about 20 minutes into installing everything on his iPad. Pointless (in my opinion) to install the parent app on the same device he’s going to use to play the game, so I skipped that step. Went to install the parent app on my phone (the one for which I’m writing this review). Used my own information to “login” but there’s no way to link my account with my son’s to keep track of his activity. Used his email account for his iPad, used my information to install the app on my phone to have a more timely ability to monitor and support, and learned the hard way there is no ability to directly link our accounts. No thanks..Version: 1.3.12
✓ Osmo ParentMy Grand daughter did the reading level assessment and it gave me zero results and no direction on where to go next. I thought the Osmo Parent would be a great place for this info..Version: 2.7.0
✓ No pointBought the Little genius Osmo and compatible Fire tablet, but the games for this are all unavailable. Doesn’t matter what ipad, tablets I try and get the games from they are unavailable. Waste of money if the games don’t exist..Version: 2.6.2
✓ No progress showingParent app is useless as it’s not recording any process that my son is making in the various game apps. As that’s the main feature of the parent app it’s pretty pointless when it’s not working!.Version: 1.3.8
✓ Glitches or otherwiseDisaster. I went through the tutorial and DL'd the parent app and sometimes Awbie can't get to his goal dispute the hints telling us what to do, we follow them and it still doesn't work. It's frustrating for me let alone my child who has given up on it..Version: 2.6.2
✓ Défi pour installer en françaisDéfi pour installer en français.Version: 2.2.0
✓ Osmo parent is childishThis app while proficient at describing basics of the child’s process, is basically a waste. If the company truly wanted to make it adaptable to parents. They would include support so the parent could discuss issues, critique and recommendations. There is nothing through this app or any of the games for requesting this type of help. Have all of the games and apps for the Osmo World. Spending considerable amounts, hoping to encourage growth in learning of our grandchildren. One of the main complaints on every platform is the lack of concise information on how to play and use the individual apps. What’s wrong with a doc section with details of play. Most assume it’s intuitive. If an adult can’t understand the care and use of these apps and learning methods how can you expect child of five to do it. On one of the most recent $4.99... Numbers Toybox; the apps pace is slow, with again no support for how. The app crashed in as much that it would stall and at times repeat the same segment of the game before moving on. (E.g) recipe game... how would know to leave tile on board until the timer ended.., or to remove the tile after so it would not re-add it..Version: 1.1.6
✓ Account hacked within a month of purchaseNot very happy our account has already been hacked and I haven’t even had the game for a month. We’ve already purchased $200 in parts and accessories. Started a 3 day free trial of math bees and bought letters but now it’s saying we have to pay full price after just 2 days. I went onto my parent dash board this morning and it’s saying my son has played 3 games this morning but he hasn’t because we just woke up. Also, I purchased a drawing kit on the website and it says I have the $10 account credit for the purchase but nothing in my purchase history. Sounds like someone is already trying to take over our account and I will not have my sons identity compromised. No one to actually talk to for live support. Only automated chat that isn’t even live. Poor value for the money we spent. Hopefully I can return everything ans it’s not too late..Version: 2.0.0
✓ Money grabBought games with pieces yet can’t use the pieces for other games that need the same pieces. They want you to purchase new stuff for every download.Version: 2.5.0
✓ Email Change is a nightmareTrying to chang email on my account and it is a nightmare. It looks simple but doesn’t work. Very upset daughter that cannot see what she has achieved in the past 4 years.Version: 2.6.2
✓ Pas d’instruction d’installationCela fait 1 heure que nous essayons d’installer l’application sur la tablette amazon fire. Il n’y a pas d’instruction nulle pas venant avec le jeux ou sur les applications. Le jeux semble bien et amusant mais il reste a deviné comment le faire fonctionner..Version: 2.2.1
✓ Great if it wasn’t always trying to sell you moreIt’s pretty amazing! Not flawless but pretty amazing! The only thing is that they always have pop ups that prompt my three year old to buy more things. Not impressed at all by this.Version: 2.7.0
✓ Needs a lot of workThis app does not seem well done at all. The info doesn’t transfer quickly and I can do very little from this app. I seem to be mostly getting sent to ads for more of your products which is super annoying. I like your product but I don’t want to be spammed with ads for things I already bought. I would like to see the ability to reset/edit individual kids progress, edit accounts (avatars and nicknames)...that sort of stuff..Version: 1.1.5
✓ Terrible no supportI’m so disappointed that I spent so much money on this. There’s no support and it is VERY hard to set up. No directions you have to use a separate parent app and get on a separate web site to even get started. Then it won’t recognize the perfect letters that my daughter is making and keeps telling her they are wrong. And no support to get any help. Anti iPad too.Version: 2.1.0
✓ Can’t seem to have multiple email accounts for parentsI have to log my wife in every time. Make it possible for both parents to log in independently..Version: 2.6.2
🙂 Osmo Parent Positive Reviews
Osmo Parent works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Osmo Parent.
⛔ Osmo Parent Problems
