WhenWorks Negative Reviews

WhenWorks App Complaints & User Negative Comments 2024

WhenWorks app received 7 complaints, negative comments and reviews by users. Have you ever had a bad experience using WhenWorks? Can you share your negative thoughts about whenworks?

WhenWorks for Negative User Reviews

✓ Doesn’t WorkThere aren’t enough options for limiting how far in advance clients can book (auto set to 90 days). Also, rescheduling an appt is not always an option. Not enough options for professionals. Client feedback has expressed frustration with app..Roberta1579Version: 1.0.4

✓ Awful App, worse customer ServiceDo NOT download! Scam company! Won’t let you cancel your service! Scam! App did not work as advertised. I canceled service and even got a “cancellation” email from Whenworks. 7 months later I’m still being charged for a useless app that I canceled. No response to 4 emails to support. Do NOT download!.ABR448844Version: 1.0.4

✓ Must have a bugI created an event but when I go to preview the times it won’t let me see more than 4 days in advance. :(.AccordionpolkaVersion: 1.0.4

✓ Too LimitedTried it, but ultimately deleted it. I’m a local Santa who books time for personal, home visits during the Christmas season. This seemed like a great idea, but it is just not flexible enough for my use. From instance, my visits are in increments of 20 minutes, but this service is limited to ONLY increments of 15 minutes. And, I only do visits from 11/1 to 1/15, but take requests for that season, year round. This service requires me to custom configure each (76) day/date individually, in order to accommodate this. And, the client must scroll to the day/date they are interested in, a tedious one-day-at-a-time (it’s designed for “the next available appointment”). And, Since I make “house calls”, I need to make allowances/gaps between visits based on drive time from the previous visit (something Apple’s Calendar does, but this doesn’t). No can do. And… well, you get the idea. This might make an acceptable solution for barber appointments, but the more flexibility you need the less acceptable this becomes..DrBillyVersion: 1.0.1

✓ Stopped working recently (July 2020)No longer syncs in the background. I’ve missed multiple meetings because of this and the developers’ response was “just open the app once a day so it can sync.” No thanks. Broken app since it was purchased by a new company 6 months ago. Avoid..RemyPriceVersion: 1.0.6

✓ It’s got potentialI've just spent a couple of hours setting this up and playing with it. I think it has a lot of potential. I am not crazy about the two stage process you need to go through to get the calendar of availability on the webpage. I feel it should be possible to combine the calendar of availability with the timeframe requested (the second page you have to navigate through) and have it dynamically update to avoid the extra step. Or maybe someone has a better idea? I am also frustrated by the fact that the pre-booking description is the same both on the initial "book some time with ..." page and the actual activity (second) page, unless I am missing something. It seems so obvious to me that two fields should be able to contain different content that I assumed it was an oversight.... if this is by design, then this is a feature request. It would also be nice to be able to add some customized welcome text to the initial “book some time with” page above the list of activities. Some of the Interface of the app is a little strange... you can see the options of an event type, but you can't edit them without going back a page to tap edit before returning to the same page to change things? OK, whatever. For a 1.0 effort, this is pretty good. I am not yet sure if I'm going to stick with it, but it does seem to work as advertised..KaderanVersion: 1.0.1

✓ Strange, misses eventsStrange that this app shows times that are open even though I have scheduled events on my Cal during that time. I believe the company went out of business because I emailed support with screenshots and never received a response..MaxbattVersion: 1.0.4

WhenWorks works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact WhenWorks.