Fios TV Mobile Positive Reviews

Fios TV Mobile App User Positive Comments 2024

Fios TV Mobile app received 10 positive comments and reviews by users. Can you share your positive thoughts about fios tv mobile?

Fios TV Mobile for Positive User Reviews

✓ Negative 5 StarsEvery time I try to watch a recorded show on my iPad and want to fast forward, the show completely stops, then I have to shut down fios completely. When I go to reload the recording, it goes back to the beginning and not like I can fast forward to where I left off. I find the app is getting worse and worse and more frustrating. I thought maybe it was my iPad but my husband just got a new one and the app has all the same issues. Honestly it’s not worth what we pay Verizon when I primarily only watch tv on my iPad and there are so many other services that actually have great streaming and app functionality..Nikkib212Version: 2.4

✓ AwfulAn awful app. But what do you expect? Remember, Verizon is historically a telecom company, and go back a bit further - just a phone company; and go back a bit further, a monopoly. Still have house phone? OK, I guess - but why??!)] Verizon is NOT an IT company. Verizon doesn’t have what it takes from a corporate culture to be a passable - let alone cutting edge - digital age provider. My latest gripe, in a long list of gripes —> the “Recently watched” function does not update to include the most recently viewed channels. To use an analogy from the entertainment & sports industries (or am I being repetitive?; after all, sports is nothing more than a subset of entertainment) ... they’re just “phoning it in.”.J TownsendVersion: 4.1

✓ Customer Support? Customer Contempt!My ability to create favorite channels on my iPhone and iPad devices does not work. I have been trying to get ‘Support’ to solve this problem since... September. Yes, you read that correctly: <September>. To no avail. I have been given instructions on how to solve the problem that are ineffective. I have been assured that the problem has been ‘elevated’ to a higher management level. No change. I have been assured over and over again by customer service personnel that <they> have assured by the developers that they have been working on the problem, and it should be corrected by a certain date. No change. I was most recently told that there is an upcoming update that will solve problem. The update came and went. No change. On top of all the above what has really gotten to me is the indifference. After awhile, trying to get a response from the support function within the app is met with complete and utter silence. They. Just. Stop. Responding. I used to regard customer service as one of Verizon’s strengths. No more. I am now actively looking for alternatives. This long-time, loyal customer is fed up..Lighthorse HarryVersion: 1.7

✓ HUGE waste of data & time compared to NetflixI can consistently (Every time for Years now) watch at least 3x the amount of shoes on Netflix that I can watch in the same amount of time on Fios. When you fast frwd on Fios it is insanely slow, ultimately taking 3x as long to watch a show. On Netflix, it FF instantly! No spinning circle, no show playing sound but watching a frozen or black screen & certainly zero times being kicked off & having to go back in. Often, loosing your place & making you start from the beginning. If you’re out of the country on travel pass, u definitely don’t wanna waste your .5 gigs of data watching it. Trust me, I travel to Europe & the Caribbean every year & no matter the “upgraded” version, that’s never gotten better. Don’t waste ur $..VixenV224Version: 2.2

✓ Phone Fios remote appVery convenient I always use to loose my remotes well not any more this is awesome I never have had any issues with using this remote on my phone it comes rate up no problems what so ever works very well best thing too is you don’t loose your remote or have to change batteries I love this app plus I get a TV guide as well as a remote I have given this 5 out of 5 stars because there’s nothing wrong with this app it works perfectly never have any issues I been using it almost a year now and not one issue ....highly recommend everyone to download this pacific app it is truly amazing it works awesome not one problem or any issues using it what so ever.La Italiana BellaVersion: 3.0.2

✓ 0 stars if that was an optionVerizon and their Fios service is the worst product I have ever experienced. It’s unbelievably expensive and constantly doesn’t work. The customer service experience would earn the lowest possible rating on any scale. This is due to the fact that they are almost impossible to get on the phone, and forget having a technician come out to repair the issues as they will NEVER dispatch someone regardless of the number of times you call, or how many malfunctions you are having. If I could, I would cancel their service tomorrow and go with Comcast. The second my contract is up I will be switching. I HIGHLY advise never spending your hard earned money with Verizon, because the product you pay for will NOT be the product you get. When you are purchasing or signing up, their customer service is spectacular. Once you are under contract, that’s experience is gone, and you are left to deal with whatever issues you have on your own. DO NOT PURCHASE..Horrific is every wayVersion: 3.2

✓ Preferred the original FiOS appThe original app was better. This app often closes, requiring re-signing in. It listed the channel #s of the station you were watching. More channels were available on the “Watch Now” function, even when away from home. I mostly used the “Watch Now” function and it really was like having your cable with you away from home. This app doesn’t work as well. It’s complicated in that the channels are separated and categorized (ex. Sports, News, etc) It’s constantly stopping, bouncing me off. I just want an app that is like having my cable service away from home- I want the old app back..NJZ3DVersion: 6.2

✓ Worst app improvement everThis new version of the app is simply atrocious. I can no longer watch shows on my phone. It freezes while I’m watching and tells me I lost connection to my box or that my box is off. What?! It’s supposed to work even if my box is off. Not to mention, I’m usually sitting right in front of the box, trying to watch something I like on my phone while my kids watch their show, so the box is actually ON! I’m so annoyed that they made me delete the old app by making neither work until I did so, it was like black mail, I pay for this service, my services shouldn’t be held hostage until I do want you want. We are pretty much done with Fios at this point, looking into xfinity, sling anything but this!.Seriously disappointed 2Version: 1.5

✓ Not an improvementI was quite satisfied with the old app, then Verizon sent notice to change over to new version or get discontinued. The new version is much fussier - it takes longer to find what I want, as well as to toggle between shows when I want to. When I click on a show, I want to go directly to a show - not to the info screen about the show. Worst of all, it's constantly freezing, with or without sound, then crashing the app, so I have to restart it or just give up, since I'm missing so much of the program already. Either beta-test your new versions better or go back to the old version till the new one is really ready. Stop wasting our time testing it on paying customers..Outraged subscriberVersion: 1.0

✓ Horrible interface DO NOT UPDATEI was forced to update due to a troubleshooting session with my STB. After update the following is missing or broken: Search for channel content, gone! Jump to channel, gone! Manage recordings, ability to select multiple recordings gone! Downloaded previous content, gone! Jump ahead 30 seconds in recorded content, reduced to 10 seconds! Ability to set channel or series to record from guide, gone! Customer support for open tickets, GONE!!!! Previous version was MUCH better. Come on Verizon, get in the game and stop ignoring the hundreds of bad reviews with your new 6.0.x “DOWNgrade”! Please reply with a method of restoring previous version. It seems a LOT of people are having similar issues..AsdechsVersion: 6.0.1