Larry's Giant Subs Negative Reviews

Larry's Giant Subs App Complaints & User Negative Comments 2024

Larry's Giant Subs app received 16 complaints, negative comments and reviews by users. Have you ever had a bad experience using Larry's Giant Subs? Can you share your negative thoughts about larry's giant subs?

Larry's Giant Subs for Negative User Reviews

✓ I love their subsI love their subs, but I hate that they NEVER get my order right! I have to really want there subs and pray for the best... I go in to order... they get it wrong... I go through their drive through.... they get it wrong... I order online & leave notes!!!!... they get it wrong! I write corporate to complain and the store manager wanted to treat me as if it was no big deal! You mr manager (Adam Cribbs) got managing wrong!!! You don’t get combative via email and not respond ever.. my last response was March 11th where you sent me pics of my receipt and for what??? Give those receipts to your staff who keeps GETTING IT WRONG!.Klaw727Version: 1.3

✓ No option to edit condimentsI think it’s just on the specials page but I can’t edit what condiments I want on the subs. Five stars once that is fixed but right now I can’t use the app at all due to this..SquattingGnomeVersion: 1.1.8

✓ Update neededApparently mustard is a normal condiment on your subs, however, that is not a condiment selected under “comes with”. Because of this, we received a sub that should have been plain with mustard. We took it back to the Larry’s location in Orange Park and the “owner” said it wasn’t his problem and to take it up with corporate. We are out a sandwich and $7..L2och3ll3Version: 1.2.8

✓ No Apple Pay optionNo Apple Pay option.BababababajfigihigiigiVersion: 1.4.5

✓ App is frustratingCould not change payment at checkout. Cannot delete old credit cards..Clewis23456Version: 1.4.3

✓ No military discount optionSeemless app but nowhere to add military discount. I don’t use app and waste valuable time because I have to go inside and order at counter to receive discount!.TDC0430Version: 1.4.5

✓ Garbage app with garbage UiIts almost as trash as the store fronts. they forget your credit card, they force you to pay with card and no option to pay in store. they mess up your order. Best part is when they charged me for a sub when the store was closed and the app didnt even alert me that the store wanted to close an hour before the actual closing time. They literally steal your money. Garbage corporation with halfway decent hot subs. Why do I still eat here and use the app? Food’s decent and only way to order is through their garbage app.ShsjakznskzjsnsjxdnsjzhsVersion: 1.2.5

✓ PaymentJust downloaded the app. Says payment processed but didn’t show an amount to purchase the app! What’s up?.Steve195064Version: 1.2.1

✓ App liesThe app told me I couldn’t order from the summer waves location as it was closed for the season. The funny thing is that I was in line at the Larry’s location at summer waves AKA not closed. I emailed the support team, didn’t hear back (of course). A fail app, eat elsewhere..MotleyharVersion: 1.3.8

✓ Needs critiquingNowhere to add a lettuce wrap on the site. Nowhere does it offer your soup choices. It could use some critiquing in other areas as well. It takes too long to place an order. This causes you to lose your time slot. It also did not remember my password and I tried several times, finally I went in as a guest. I’ve done this on several occasions now. Yes, I’ve tried to start over with a new account..Melissa D. W.Version: 1.4.5

✓ Great food terrible appEasily the worst food app I have and it’s not even close. It’s like it was designed by the owners kid who got the gig because he’s the owners kid. Get a serious app maker to make an app that matches your great food.JR. EwingVersion: 1.4.5

✓ Lacks functionalityIt works, kind of, but it’s klunky and feels dated. The credit card scan did *not* work. No access to Apple Wallet, LastPass or iCloud Keychain, and no Face ID. Have to enter everything manually. Needs a serious update..TdrossierVersion: 1.1.7

✓ Ordered chipsYou have to put down the type of chip you want to get online but they don’t put them in the bag..LobasdadVersion: 1.3.5

✓ Not usefulThe location near me hasn’t taken online orders in six months. In fact the app says that store is closed when I know it isn’t! We’re not going drive an extra 15 minutes to get subs!.Divotee1950Version: 1.6

✓ App now brokenSince most recent update this app does not work. Freezes up with black screen. Never opens. Happens on both iPad and iPhone with latest OS..JaxBobVersion: 1.4.2

✓ Can’t orderI cannot order from the Ap so it’s useless to me..MecbrunsVersion: 1.2.5

Larry's Giant Subs works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Larry's Giant Subs.