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Simple Mileage Tracker App Complaints & User Negative Comments 2024
Simple Mileage Tracker app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using Simple Mileage Tracker? Can you share your negative thoughts about simple mileage tracker?
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Simple Mileage Tracker for Negative User Reviews
✓ FaultyWorked well for a while. So decided to subscribe. Now it’s faulty. Have emailed twice. not even a reply. Disappointed. Lack of back up. But happy to take my money..Version: 2.0
✓ Nice that it's free but...The app drains a ton of my battery as it acts in the background. I don't know how other (paid) milage tracker apps do the same thing but only use 4% of my battery per day rather than 38% of my battery? I use both apps exactly the same, but simple uses almost 10 times more battery in the background..Version: 1.2
✓ Awesome that it’s free, butIt’s free. The tracker doesn’t track when I start driving. It has about a mile lag. So makes this app irreverent in my opinion. I have tried launching the app then driving didn’t pick up for a mile and a half. So you never have an accurate starting point. Poorly executed app. I’d recommend paying for an app that works like MileIQ or quick books self employed..Version: 1.5
✓ Not sure if I should upgrade..?I like this app. Love the 40 free drives - almost want to upgrade for some of the perks, however in the free version it will “detect” a new drive multiple times in one trip. If I stop at a stop sign and start again - a “New trip” is detected. So my free 40 drives are used before mid month (it’s only the 10th and my free drives are used up)..Version: 2.0
✓ App changed with no notice. Trying to extort money from loyal customers.I loved this app. You would too. It’s functional, and simple. Here’s the deal. They changed from free to $40 a month with no notice. It’s ok that they wanted to change. The app is worth it. And they were going to be 2/3rds the cost of similar apps. All other mileage apps charge. They should too. However doing it with no notice, and doing it in the middle of the month to panic loyal users and try and extort them for money is wrong. I had a busy driving day, and the tracker stopped tracking because it said I was out of drives. I lost a lot of mileage. I lost a lot of money. When I wrote to the app customer service to tell them how upset I was, here was their response: “Gary, To be honest, if a user who is not willing to pay in the middle of month with the risk of losing trip is the not the user who will pay. --Jianming” Jianming you are wrong. I would have paid. I am paying now. At your largest competitor. Thank you, Good luck. -Gary.Version: 1.8
✓ Poor ServiceI have requested reports from this app and have yet to receive them. I have tried contacting them on 4 separate occasions and yet to get a response. DO NOT buy/download this app!.Version: 2.0
✓ No customer careHave been waiting for a response for questions for 2 months. Tried to email a yearly summary and have not received now for 2 months. App does not break down information as to report of each car. Multiple cars used but no evidence of that in monthly or annual summary. Tried chat and email and still get no response. This app is a joke..Version: 2.0
✓ Seriously?No iPad/landscape version so pointless.Version: 2.0
✓ Functional DesignThe app looks great and I would like to use it. Unable to customize the Milage rate so I won’t be using the app due to this. This is a pretty important feature to have. Not sure how things work in the US but in Canada, businesses can set whatever rate they want..Version: 1.3
✓ Bad TrickWas completely free and then suddenly out of the blue I see a lock that I am over the free amount without warning. When I originally got this app it wasn’t this way. Do not like how they shadily hooked and changed. Many better apps out there if need to pay. I will be discontinuing this shady company..Version: 1.6
✓ Not as a great as I thought.So after using a paid mileage tracker app for a year of business I decided to find a free solution. I found this app. However after only one week of using it, I went back to a paid mileage tracking app. Put simply, I was missing 40% of my trips. Which is unacceptable. My other issues are poor battery life. With this app my phone is almost dead by mid-day. The icing on the cake is you can’t even put your phone in low power mode because it’s accuracy is even worse. Another minor issue is that you have to leave the app open all the time. If your like me and regularly clear up memory and close old running apps, you will accidentally close this one too and miss out on any tracking. As a free app, maybe these caveats are to be expected but I’ll let you make that decision..Version: 1.5
✓ Bait and switchBeen using this app since early 2019 as it worked pretty well and especially it was free. The Devs snuck in an update that now requires $5/month for over 40 drives. NO THANKS! QBO recently launched this feature included with their fees that I pay for booking. I will give the developers some credit (and two stars instead of one) for now holding hostage my drives prior to September. I still think of principle I’d rather eat my October mileage than pay them $5 to unlock my drives this month since they gave no warning to existing customers that basically tested their app until they were ready to charge like the gagillion other mileage apps... 🙄.Version: 2.0
✓ Decent but could be betterPlease add the ability to 3D Touch on trip end notifications to categorize the trip right within the notification. Everlance has this feature and it makes it much easier to get it done without having to open the app. Lastly, I find that if you have a lot of drives from the months prior to the usage of this app, it’s really inconvenient to add them, like the interface for it sometimes acts like it saves the trips but then when you refresh the page they’re all gone. I had this happen to me after adding over two and a half months worth of trips manually. Otherwise the app does a good job of tracking mileage..Version: 1.3
✓ Not very accurate.Tried it out today and it missed half the miles. Some because it stopped at traffic lights and restarted several 100 yds later. Some because it skipped large parts of the journey. Some because it drew a straight line instead of following the road taken..Version: 2.0
✓ Help never available.The app works ok. But if you ever need help the customer service is practically non existent. I’ve been trying to update my email on my account. You would think that would be an easy task. A simple task, if you will. But after sending multiple emails, live chat questions, and even scouring the web to find an actual phone number…I’ve still yet to here back from them. Sad. Because a little customer service goes a long way..Version: 2.0
✓ Non existent tech supportI changed my e mail address. Tried several times to get hold of Simple tech support to change my e mail address on the app. No luck at all. Buyer beware.Version: 2.0
✓ How is this paid for??If the developer isn’t collecting money from you then how are they paying for development, ongoing updates, and security? And we are expected to hand over real time location to them at all times? How do we know your not reselling location data? I’m sticking with MileIQ. At least they collect up front..Version: 1.2
✓ Poolplayer7Just started using the app. First time out it did not track all my miles, only captured about half of them. I will keep using for a little while to see how it does..Version: 1.3
✓ AN EXTREME DISAPPOINTMENT.This app just became like all the other millions like it. It was initially what I thought a COMPLETELY FREE app with UNLIMITED drives with NO SUBSCRIPTION. Without any warning like an email or a “terms have changed” notification, they have decided to limit you to ONLY 40 DRIVES. It doesn’t even now specify here within the App Store that in app purchases are available. If you track mileage for a job, WHO ONLY DOES 40 DRIVES IN A DAY? Might as well shop somewhere else if you’re going to have to pay for this type of app. Really disappointing. I would rather that this app have ads to keep it free or to pay just a one time purchase to have a an extremely simple version of it. Purely just to track business mileage and be able to send a monthly summary in an email..Version: 1.7
✓ CumbersomeThis app try’s to be too automated and difficult to navigate and use manual odometer readings. Won’t allow me to just input start and finished for one days total mileage. Don’t need to log 10 small trips during my travel. I will not continue with this app!.Version: 2.0
✓ Misses Trips - Not IRS ReadyUnfortunately, the main purpose of this app is to track mileage automatically and it does so about 80% of the time. The 20% missed logs will take you more time to find and adjust manually, that you are better off just writing them all down old school. Also, when the developer says the app is running in the background, they do not mean it in the terms people are used to. You actually have to have the app open on your phone... yet it may or may not record your trips. Good luck if the IRS audits you and you use this service..Version: 1.5
✓ MisleadingSays it’s free and unlimited. It is neither of those things..Version: 2.0
✓ False advertisingYou did not say anything about an in app purchase. All of a sudden I went from unlimited calculations to only 40. Not sure why the deception but don’t do business with people like this. I don’t understand what changed. NO communication at all. WOW what company. I will delete the app. It did not work properly half the time anyway. No regular updates to keep the app stable. I didn’t think you know how to maintain the app. When I have notified you in the past about the app, your response is sarcastic and demeaning. Nile1941.Version: 2.0
🙂 Simple Mileage Tracker Positive Reviews
Simple Mileage Tracker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Simple Mileage Tracker.
⛔ Simple Mileage Tracker Problems
