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- 90.2SAFETY SCORE
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VPN App Complaints & User Negative Comments 2024
VPN app received 40 complaints, negative comments and reviews by users. Have you ever had a bad experience using VPN? Can you share your negative thoughts about vpn?
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VPN for Negative User Reviews
✓ Worked great till it started scamming meIt worked great, and it was very fast but just 1 day after buying the subscription, it wouldn’t let me use it anymore. Every time I click connect the subscription plans pop up, when I click on my plan, it says I’m already subscribed, and directs me to my subscriptions. I thought this was a great vpn but it won’t even let me use the service I purchased. Very disappointed..Version: 2.53
✓ Use to be greatThe pricing on Larva VPN always made sense. The new pricing doesn’t make any sense at all. Expensive I only have one device i use for VPN. Yet, Larva gives pricing for the 3 devices. What about for ONE device only? It’s not common for people to use VPN for 10 devices. It’s a Marketing scheme to convince customers the price is justifiable. $300 plus for 12 months? Ridiculous Im deleting the app. Larva VPN has lost me as a customer. I’ve now moved on to a FREE VPN which is fast and reliable. Its called Tachyon VPN based on blockchain. Im deleting the app off my iPhone. The price.Version: 3.44
✓ Didn’t mean to pay for subscriptionI didn’t mean to pay for a stupid annual subscription and now I have no idea of getting my money back 😐.Version: 2.98
✓ Took my moneyI cancelled my subscription months ago yet for some reason out of nowhere I’m charged for £24. Whether I was re added or something I do not know but I should’ve at least received some warning about an unexpected charge to my account. I can’t afford to be losing money at this unprecedented time and do not appreciate what this app has done. If I receive my money back, of which Apple refuse, then I will remove this review and rating..Version: 2.53
✓ GfrhufwuhfbuThis app is bad 😩😩.Version: 3.36
✓ Worked for a whileWorked for a while but now when I use a US channel for Netflix(on the streaming bit) it won’t give me any US programs.Version: 3.03
✓ I am a brokieU gotta pay for it bruh.Version: 3.42
✓ It works mostly greatI got it a couple of weeks ago and works great but for some reason now, it shows connected but when I go on Netflix it doesn’t show any regional shows no matter what what country I connect to.Version: 3.03
✓ Started out great but then......Well, I was very excited when I first subscribed to this service because it was working very well. But I’ve had it just over 3 weeks and all of a sudden it keeps disconnecting! I am in the middle of watching a streaming video from the internet and the screen just goes black and I am knocked out. I have to turn my pad off and then on again, then have to reconnect to the service. A few days ago it knocked me out 4 times in 1/2 hour which was extremely frustrating. And just now it’s happened three times already. I have no idea what could be causing this. Unfortunately I signed up for a year and am frankly regretting my decision..Version: 2.93
✓ Only 3 day free trial - DisappointedI’m a poor college student. I got this because the other reviews said that there were ads instead of monthly payments. This is not the case. The free trial is only three days, and you cannot use it at all without committing to a monthly plan. Outdated reviews should be removed. DO NOT BELIEVE THE FIVE STAR REVIEWS. They are somewhat suspicious. Hit me up when it becomes ad-run, and I’ll use it..Version: 2.93
✓ ANNOYINGSo I think it’s time to find a new VPN. This app is far to frustrating. As a for instance, it just needed to be updated and this pop up kept coming up on my screen over and over and over and over telling me I had to update. I kept clicking ok and it would immediately pop up again not allowing me to do anything! I couldn’t get to the update page because of this annoying constant pop up. Also, when I’m out and don’t have internet connection, the VPN keeps trying to connect and it stops me from being able to use my cell data to check email and texts. Another annoying thing about this app. Finally, who the heck knows if it’s even doing anything. Doesn’t give you any data such as what it’s blocked etc. Far better out there I’m sure so I’m going looking for another VPN..Version: 2.59
✓ SubscriptionI’m quite upset because when I downloaded the app and subscribed to a free trial it did not give me the option to a monthly subscription only a year subscription. Then when it came to the end of the free trial it automatically took out a 1 year subscription. How can I get a refund? I won’t need the app for 1 year and prefer doing monthly here and there. I don’t want to pay for something I’m not going to actively use for a whole year..Version: 3.00
✓ No GoodThe 3 dayTrial went smooth I could watch USA Netflix so I subscribed for a month, biggest mistake of my life. One day into my subscription and it stops working, can’t watch nothing just says no internet connection on any app I go on( it won’t even load). I give you the one star because you robbed me so smoothly. But seriously not happy at all..Version: 2.93
✓ Not FreeIt doesn’t work and it’s not free as suggested by 1 reviewer!.Version: 3.52
✓ Great App. Watch out they don’t charge you when you cancel the free trialI wanted to evaluate this app. It works great. However, I cancelled the free trial WITHIN THE THREE DAY PERIOD and they charged me for the annual plan. For this reason, I will be staying clear of this app. UPDATE; this is the response I received. It seems this developer is unable to read and respond accordingly 🙄 “Hello, thank you for your review. Just like any other app on the App Store you are charged if you do not cancel your trial period or subscription in a timely manner. These rules are set and enforced by Apple and not us. We have no facility to charge you, change when you are charged or modify these terms. If you believe you have been incorrectly charged you would need to take this up with Apple.".Version: 2.93
✓ Slow connectionExtremely slow! I’ve been using this app for about a week now. The connection is extremely slow on all the servers at almost all time during APAC hour! I felt like even the free one is better, extremely disappointed as I figured paid one would be quicker than free one. Wasted 5$..Version: 2.49
✓ Price hike unjustifiableAfter seeing my subscription was due a 180% price increase. Used it for many years and never had an issue… i would have accepted a 50% increase but and after speaking with Larva VPN realised they we just not interested in rewarding loyalty. just paid for a competitors VPN and sorry to say bye! Disappointing!.Version: 3.52
✓ GlitchyEven when there’s not a chance to update the app, it’s soooo glitchy. I get pop up notifications all the time. Saying my vpn has been disconnected and I get rid of the notification and it pops right back up. Over and over and over again. My connection is hellishly slow as well. I will be switching vpn providers..Version: 2.73
✓ EhSo I got this VPN app because I wanted to listen to music from around the world, and it’s not quite letting me do that. I set my core to the closest region and redid my location and still no luck. The VPN disconnects pretty often (whenever I go outside/ on data) and so I keep having to reconnect. I know it’s not a bad thing it does that, but I keep forgetting to turn it back on ( a personal problem). The VPN also slows my internet connection down to the point where instagram will take a few minutes to load and some of games won’t load at all. $15 for half a year is a great deal, but I don’t think I’ll get this again..Version: 2.53
✓ Phone ran hot plusThe kill switch and auto connect features didn’t work on my phone. In addition, my phone began to run at noticeably higher temperatures while the app was running..Version: 2.54
✓ ❌❌❌Использование данных вашего смартфона , приложение красивое только снаружи , а так же вы не сможете удалить полностью с телефона ибо оно остаётся и далее делает сбор данных.Version: 3.39
✓ Do not download!!!I downloaded the app and it request to have all your activity run through it... though was fishy went back to check the reviews all posted the same date feb 22 ... my guess is a scam! Still doesn’t explain all the reviews on the same two days.Version: 2.63
✓ LieIt cost money.Version: 3.39
✓ Don’t buy thisWorst server I ever had when using VPN services, the connection is not stable at all and a lot of the times you will just get buffering on videos or websites. Had to disconnect multiple of times to enjoy smooth browsing. To addition to this I emailed regarding a refund 1 week after purchase and heard nothing back.Version: 2.98
✓ Originally worked fantasticThis app worked great in December unfortunately after brexit it no longer works on my phone sky have updated there app so you need location settings on and even with the vpn in England on either streaming channel you are blocked I believe it is the same for bt hopefully you can update and get round this river wise I will have to cancel the subscription. I saw the developers reply but the sky app and more apps request you have location services turned on otherwise they won’t work hopefully larva can find a way round this.Version: 2.98
✓ RefundThe app works really well. But it uninstalled itself and I forgot about it and it took a years worth subscription from me. I have emailed about a refund and have yet to receive a response. Also it doesn’t have a log in option so it can’t be used across devices.Version: 2.98
✓ One wordUseless.Version: 3.39
✓ Don’t have free or limited for freeHi and thank for this good app , but unfortunately the app only works for the people haves registered accunt In this country and others who don’t have way to contact international community service freely people can’t connect anyone to buying your account and you write we can use your app free trial for days but must have pay cart information to have that option!😂🤣 Are you ok we can’t connect anywhere and anyone, where is our paypall or otherwise! And at the this time i sorry for my bad English And I wishing you do something to people like me for the short period Thanks 🙏 your app amazing.Version: 3.36
✓ Bad serviceForces you into a year subscription you don’t ask for and any issue you try to contact the company with your dealt with rude customer Servies supporters who talk down on you and will not help with giving your money back they are happy to take your money without your consent but unable to give back when you realise that they have robbed you. I’ve contacted my bank and I have to wait 15 days until they can give me my money back due to the fraud this company has committed. Very smart to do it with apple so you wouldn’t have the blame but your company is most to blame for this it’s simply unacceptable and unfair.Version: 3.39
✓ Yep it’s trueThis app is not free to use. There is a 3 day free trial but that is all. It is a good vpn otherwise though. Basically every couple of month the developers make phone reviews, just look a most recent and you’ll start to see like 4 to 5 “5 star” reviews in a row. Kind of suspicious, but otherwise it’s a decent vpn..Version: 3.36
✓ STEER CLEARThis is app is so rubbish, I don’t even know how to work it! I want my money back, I was unable to cancel the free trial and ended up paying the yearly membership fee. As you can imagine I am beyond annoyed and can’t even contact the developers or anything! Do not download and don’t be stupid enough to start a free trial/ pay..Version: 3.00
✓ Was goodNow all I get is dropped connections that don reconnect. I have to manually disconnect and reconnect multiple times throughout the day. Mostly happens during browsing on my phone and will randomly drop connection or it won’t even reconnect after phone was on standby..Version: 2.53
✓ False UI for country selectionApp looks great, easy to setup but tested multiple countries on both ‘core’ and ‘streaming’ against multiple what’s-my-location-websites and it’s seems to choose a server nearby but not exactly what you chose. Example: selecting Argentina will give you Brazil.. which is okay if you just want to hide your IP in a pinch but pretty annoying when you want to access content through a specific country? Why not just make the app up front about what servers you actually have rather than false advertise? If it was legit it would be an easy five star just due to the UI but oh well - off to try a different app I guess!.Version: 3.36
✓ Not freeDoes not work.Version: 3.39
✓ Couldn’t do the simpleI downloaded this VPN because of competitive prices and reviews. This was to try connect to Australia whilst in the United Kingdom to catch up, whilst on holiday on my shows and the application of choice knew i was using a VPN and blocked me from watching. This is the first VPN I’ve paid for after using other top brands for free with no issues vial trial periods. I should of paid the extra and got a service that did what it was meant to do..Version: 2.53
✓ The Kill switch not working.I have sent emails about this problem. It used to work. Now I keep finding it turned off. And my vpn turned off. I did love this VPN but it no longer is serving its purpose to block when I am at home. It just quit working properly. I gave it a 2 because I am paying for the premium and sent emails about this problem. I have the An iphn SX Max. It just quit doing it’s job. Protecting my phn at home..Version: 2.98
✓ Not freeI would include proof but it’s not free. Sounds nice though.Version: 3.44
✓ Doesn’t workIt’s as simple as that. It doesn’t work. I live in UK and this is the second time I’ve giving it a go on another country. First time I was in Iceland and now I’m in Japan. It simply doesn’t work! Waste of money. Also not sure where all the good reviews are from? I know the response from developer. And they can say what they want. But the long and short of it is. It doesn’t work. I tried it on a multiple platforms and even a silly gaming app and that wasn’t even accepted. If you get it working. Then I’m envious. All I’m saying (‘and what reviews are for) be cautious. It hasn’t worked for me in 3 countries . Good luck.Version: 3.25
✓ LarvasillydoI don’t think I should have to pay for this since it only works part of the time and my ex could get in and hack me if it’s off and I even have the kill switch on , what happens when that happens and why does it happen what can I do.Version: 2.53
✓ I’m not looking for freeI’m not looking for free options, but it’s annoying that you are finding out the price only after installation on server connection.Version: 2.53
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