Electrify America App Support

Electrify America App User Reviews

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Electrify America Pros

✓ Electrify America Charging Stations: A Sustainable RevolutionIn the world of electric vehicles (EVs), Electrify America is leading the charge. Their charging stations redefine the EV experience. Reliability: Electrify America's stations offer consistent and reliable charging. No more range anxiety; just plug in and trust that your EV will be ready to roll. Accessibility: Their strategically placed stations and user-friendly mobile app make charging convenient and hassle-free. Eco-friendliness: Electrify America is committed to sustainability, with renewable energy partnerships and eco-conscious infrastructure. Human Touch: What sets them apart is their dedication to customers. Friendly support, informative displays, and welcoming environments make charging easy. In conclusion, Electrify America is not just building charging stations; they're shaping a cleaner, more sustainable future. Their focus on reliability, accessibility, eco-friendliness, and a customer-centric approach makes them the future of EV charging..Rumy .Version: 7.7.2

✓ Charging my carOkay, new car, first road trip. I used my credit card the first time, then I realized I should become a member. Remember, I’m a newbie. I pull up to the charger, plug in and open the app. It asks, which charger. I was using #1, so I enter #1, like you would at a gas pump. I end up calling for help. My problem was a rookie mistake. Electrify America could have used “A” and “B” for CCS v CHadmo (or CCS#2). The charger number they wanted was up at the top, oof, silly me. Okay, I’ll know next time, but I’ll bet others have made my rookie mistake. Okay, it’s charging. My predicted time was 22 min at 50kW. It’s going to be a lot longer at it’s current 27kW rate. If you are electric, you don’t have any other options. Is it my Chevy Bolt, the charger, or the combination? PW.OrgopeteVersion: 6.1.0

Electrify America Cons

✗ Not awesomeI use charging stations all the time. I drive electric vehicles, I test and repair chargers. I almost live at charging stations M-F. I see so many people struggling with this app. Many times I walk them through the charging process and get them going. Many of the problems I see is when there are failed charge attempts. The app cannot keep up with what’s happening in realtime. You have a failed charge attempt and you change dispensers and try to use the app to pay at the new dispenser and it’s still stuck on the first one. Or you complete a charge and continue on your road trip, get to the next charger 200+ miles away and the app still thinks you are stuck at the last charging station. Many times you get a successful charging start, so you walk away and go get a coffee or start buying groceries and the app will send you a notification “charging error” so you go back out to look and everything is going just fine. The app is alright, but I really wish it worked in realtime..Justin B🚶Version: 7.1.8

✗ Never work on the first try.I’ve had my Mustang Mach E for 6 months now and in all that time not once have I been able to just pull up to an Electrify America charger and plug it in and it work properly. Every time at every location I’ve ever been to I’ve had to take it out and plug it back several times. Sometimes as many as 10 times or more. What makes all of this worse is I have to wait for the app to realize that the charge has failed before I can even try again. The app will keep saying “initiating charge” long after I’ve had to unplug because it failed to start charging. This sometimes takes 2 minutes. Having to sit at a charger is already a hassle but to have to wait in between tries just to get the thing to START charging is absolutely ridiculous. EVgo never gives me any problems. I just plug up swipe to pay and it starts charging right away every single time. Electrify America needs to fix its issues ASAP. Once I close the app, I shouldn’t have to see “initiating charge” still on the screen for an additional 2 minutes. I honestly shouldn’t even have to plug it in more than once!.NewlysneakeredheadVersion: 6.1.0

Is Electrify America legit?

✅ Yes. Electrify America is 100% legit to us. This conclusion was arrived at by running over 18,418 Electrify America user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Electrify America is 91.3/100.

Is Electrify America safe?

✅ Yes. Electrify America is quiet safe to use. This is based on our NLP analysis of over 18,418 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.6/5. AppSupports Safety Score for Electrify America is 91.8/100.

Should I download Electrify America?

✅ There have been no security reports that makes Electrify America a dangerous app to use on your smartphone right now.