Electrify America App Support

Electrify America App User Reviews

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Electrify America Pros

✓ Easy to use!Not only is this app easy to use, but I live in King County in Washington State and these @&)#% charging stations are EVERYWHERE even when you venture out of the county in any direction. They charge fast, this app helps you find them notifies you of charging updates. One thing I’m not sure of is if the charging stations are keeping track of our license plates because the other day I pulled up to one and it told me that my session would be free and sure enough the session fee was zero after charging for 45 minutes!.Tennis2GoVersion: 6.14.1

✓ Simply Your EV Charging ExperienceWe drive a Hyundai Kona Electric. We have recently started using our EV for long road-trips. Electrify America has easily become the most reliable and well-spaced/placed high powered (150kw+) charging stations for us. We quickly learned by experience that you should get the Electrify America app and set up an account (no charge) to make paying easy as the card readers are very finicky/unreliable. Once you plug-in simply swipe the selected station number within the app to pay and start your session. Just get the app, save yourself the frustration and make charging a breeze..Kika_rooVersion: 6.14.6

Electrify America Cons

✗ No charging status & history for Home sessionsAs another reviewer noted, the app stopped providing charging status at home around July 1st. We are using the EA HomeStation Level 2 charger. App is up to date (version 7.5.1) on both mobile devices. Home router and charger have been through several power off reboots. Once when the status indicated not connected to our local network, we went through the app setup instructions again and that did restore connection status. However, the app is still not providing home session history. The “last charge” recorded for us was June 28, 2023. HomeStation does show that it is connected to our local network and still charges the EV as long as the EV is in the control of the charging session. The Home charging station session history was very nice while it was working and one can only hope that Electrify American restores this functionality in the near future..FatBikeAlVersion: 7.5.1

✗ A Work in Progress?I have been using the Electrify America system exclusively since August 31st because my townhouse has no permission to plug in my new electric car. The charging speeds vary tremendously for every pump I plug into (I have tried every pump at a location more than once) and one pump consistently wants to charge my car at almost double the KW of what my car is requesting. The pumps always display this behavior and I have never once seen a maintenance technician at any location. Why it usually takes me twice as long to get to an 80% charge as is expected is very frustrating! And I have reported these issues repeatedly to EA and to my car dealer once. October had better be a different experience or I am reporting these issues to my National, State, and local agencies!.Electric Car Early AdopterVersion: 6.1.0

Is Electrify America legit?

✅ Yes. Electrify America is 100% legit to us. This conclusion was arrived at by running over 16,015 Electrify America user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Electrify America is 91.0/100.

Is Electrify America safe?

✅ Yes. Electrify America is quiet safe to use. This is based on our NLP analysis of over 16,015 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.5/5. AppSupports Safety Score for Electrify America is 91.5/100.

Should I download Electrify America?

✅ There have been no security reports that makes Electrify America a dangerous app to use on your smartphone right now.