LG Telepresence App SupportLG Electronics, Inc.

LG Telepresence App Support

1
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Total 14 Ratings

What is LG Telepresence? Description of LG Telepresence

Telepresence - VisualSupport RemoteCall allows support representatives and their customers to collaboratively support iOS devices (iPhones & iPads).

Below are the necessary steps to use VisualSupport - RemoteCall.

Test Instruction:
[ PC Side ]
1. RemoteCall Install (Windows 10 PC Application)
A. Open a web browser and move to: https://telepresence.lge.com:8080/viewer/download
2. Download the RemoteCall Installer.
3. Run the RemoteCall Installer.
4. Once installed, run RemoteCall.
A. After that, run the program
B. Please refer manual(page4 ~ 5)
C. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
5. Enter the user ID and password, then click ‘Login’.
A. ID: appletest01
B. PW: 222222
6. Click 'Start'
7. Standby to Connect.

[ Mobile Side ]
1. Launch the App
A. Tap the ‘LG Telepresence’ icon to launch the application
2. Enter the 6-Digit Connection Code
A. Enter the 6-Digit Connection Code(PC Connection Code) into the mobile app, then tap ‘OK’
3. Tap ‘Agree’ to continue.
A. Please refer manual(page7 ~ 8)
B. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf

For more information regarding the installation process or how to use LG telepresence - RemoteCall, please refer to the documents listed below.

1. RemoteCall Installer (PC Application)
A. URL: https://telepresence.lge.com:8080/viewer/download
2. User Manual (For Testing Purposes)
A. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
3. Demo Video
A. https://drive.google.com/file/d/1wncEfxihCXTRWUNGs-aw7dq2SN6Jor9B/view?usp=sharing
4. DemoAccount(PC app ID/PW)
A. ID : appletest01
B. PW : 222222


  1. LG Telepresence App User Reviews
  2. LG Telepresence Pros
  3. LG Telepresence Cons
  4. Is LG Telepresence legit?
  5. Should I download LG Telepresence?
  6. LG Telepresence Screenshots
  7. Product details of LG Telepresence

LG Telepresence App User Reviews

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LG Telepresence Pros

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Is LG Telepresence legit?

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LG Telepresence Screenshots

  • lg telepresence iphone screenshot 1
  • lg telepresence iphone screenshot 2
  • lg telepresence iphone screenshot 3
  • lg telepresence iphone screenshot 4

Product details of LG Telepresence

App Name:
LG Telepresence
App Version:
6.0.15007
Developer:
LG Electronics, Inc.
Legitimacy Score:
19.0/100
Safety Score:
19.5/100
Content Rating:
4+ Contains no objectionable material!
Category:
Productivity, Utilities
Language:
EN FR JA KO PT ZH ES ZH   
App Size:
21.67 MB
Price:
Free
Bundle Id:
com.lge.telepresence
Relase Date:
21 April 2019, Sunday
Last Update:
30 March 2022, Wednesday - 05:18
Compatibility:
IOS 12.0 or later

LG Telepresence 6.0.15007 Update Note
✱ Version History

- Other minor bug fixes.

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