Smart Home Manager App SupportAT&T Services, Inc.

Smart Home Manager App Support

4.7
4.76823 star

Total 241,846 Ratings

What is Smart Home Manager? Description of Smart Home Manager

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface. Sign in with your AT&T User ID and password to get started.

App highlights:
• Easily view, update, and share your Wi-Fi name and password
• See what devices are connected, personalize each device name and add it to a profile
• Set downtime schedules to manage your family’s screen time or quickly and easily pause devices
• Get troubleshooting help and customized recommendations from our Virtual Assistant
• Get device and network protection with AT&T ActiveArmor℠ internet security
• Check your network health, get notified of issues and service outages, run speed tests, and more

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model, limited to Wi-Fi network.


  1. Smart Home Manager App User Reviews
  2. Smart Home Manager Pros
  3. Smart Home Manager Cons
  4. Is Smart Home Manager legit?
  5. Should I download Smart Home Manager?
  6. Smart Home Manager Screenshots
  7. Product details of Smart Home Manager

Smart Home Manager App User Reviews

What do you think about Smart Home Manager app? Ask the appsupports.co community a question about Smart Home Manager!

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Smart Home Manager Pros

Convenient but confusing.While I love all of the awesome technological features added to the nest thermostat, I am having some issues actually getting it to connect to my Wi-Fi and then more issues. Trying to connect that to Google Home and my Google speaker. It seems every time they release a new model all the old models become obsolete, which negates the money saving quality of having a smart thermostat. The points to save money and yet I’m having to upgrade every time something is no longer the newest technology and they don’t incorporate old devices into the new systems which is pretty annoying. Other than that though it’s a great thermostat and I really enjoy the eco-feature..Gsw42Version: 2.2401.208

Really easy, really good integrationI’m sure there’s an IT professional out there that doesn’t like something about the app, but as a regular guy that’s reasonably competent managing basic networks, and components, this app is fantastic. Actually everything about AT&T fiber and home network has been fantastic (install, setup, system checks, network management through the app, etc). Event adding a 8 port (unmanaged) Ethernet Switch and registering the devices on the home network is simplified through this app. Really, very impressed and bridges the gap between complex network Administration and user friendly (non-technical) home network management. We’ll done..BaSwansonVersion: 2.2210.178

✓   Smart Home Manager Positive Reviews

Smart Home Manager Cons

Unfixable bug after merging accountsI had 2 separate AT&T accounts (1 for cell, 1 for internet) and merged them together. BAD IDEA if you want to use this app ever again. Everything seemed fine and that even fixed some other issues I have having with my accounts. However, I went to open the smart home manager app and was not able to get in. I’m greeted with an error message that states “looks like there’s a problem with that id/password. Sign in with a different account id [205.7].” I press ok on the error message and it just loops with no option to change accounts. There are a few forums online and it doesn’t seem like they have a fix for this. Tried all the basic troubleshooting (delete/redownload the app, reboot the phone, etc) but it still gives me this error. It is like my login is stuck in the app with no way to change it. I think this may be the only app I’ve ever rated on the App Store. Hopefully someone sees this before they merge their accounts. If I could give it 0 stars, I would. AT&T - fix your app!.GaryStixVersion: 2.2110.158(158)

Great concept, poor deliveryThe app has some good features, if they worked. I’ve had multiple technicians come out to repair connectivity issues (Last one was today), and we are still experiencing the same issues with the app not accurately displaying what’s connected to the gateway. The technician was unable to pair Airties 4920 extenders using the app or his equipment, and AT&T Tier I level tech support told the technician they don’t provide support to the extender even though they sell, and sold, them to me and other customers. Why put out a product that doesn’t really give the user the ability to easily “manage” their home network, which would greatly minimize the need for so many tech support calls. My AT&T experience has been subpar and everything is layered so no one, except for the customer, has to take responsibility for anything..Georgiaboi84Version: 1.9108.48

✗   Smart Home Manager Negative Reviews


Is Smart Home Manager legit?

Yes. Smart Home Manager is 100% legit to us. This conclusion was arrived at by running over 241,846 Smart Home Manager user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Smart Home Manager is 94.4/100.


Is Smart Home Manager safe?

Yes. Smart Home Manager is quiet safe to use. This is based on our NLP analysis of over 241,846 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Smart Home Manager is 94.9/100.


Should I download Smart Home Manager?

There have been no security reports that makes Smart Home Manager a dangerous app to use on your smartphone right now.


Smart Home Manager Screenshots

  • smart home manager iphone screenshot 1
  • smart home manager iphone screenshot 2
  • smart home manager iphone screenshot 3
  • smart home manager iphone screenshot 4

Product details of Smart Home Manager

App Name:
Smart Home Manager
App Version:
2.2402.211
Developer:
AT&T Services, Inc.
Legitimacy Score:
94.4/100
Safety Score:
94.9/100
Content Rating:
4+ Contains no objectionable material!
Category:
Productivity
Language:
EN   
App Size:
98.41 MB
Price:
Free
Bundle Id:
com.att.shm
Relase Date:
23 August 2017, Wednesday
Last Update:
20 February 2024, Tuesday - 17:21
Compatibility:
IOS 15.0 or later

Smart Home Manager 2.2402.211 Update Note
✱ Version History

This latest release includes experience improvements and design enhancements. We've also squashed some bugs..

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