DTN Management Negative Reviews

DTN Management App Complaints & User Negative Comments 2024

DTN Management app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using DTN Management? Can you share your negative thoughts about dtn management?

DTN Management for Negative User Reviews

✓ MaintenanceThe app is good for paying rent I guess but clearly the maintenance feature isn’t working. I’ve had a maintenance request in there for months that they still haven’t fulfilled and they continually ask the same information every time I remind them about it even though it’s clearly listed in the app..MCStevieBVersion: 14.6.0

✓ Don’t trust the AutopayThe last two months the autopay that I had setup (then re-setup after the first month) just ceased to exist and found out when my internet got cut. Works fine for payments if you set up a reminder to go in but I’m out $100 on late fees as a result :/.Steven10897Version: 14.6.0

✓ DTN is a scamming monopoly companyThey own the wifi company, gas company, water company, everything. They say rent is 650 a month, until they charge you an extra 300$ in utilities on top of it. Go live at the hub for a 1,000 a month versus this dog crap company..DkfjsowoxpcpnwjwcokwnxVersion: 14.6.0

✓ Dtn is a money grabAutopay doesn’t work when you change the rent by a dollar a month. Have been charged a late fee for your errors.TreyballinVersion: 14.6.0

✓ Confusing work request site. cannot request a priority.Dislike your work request web site. Cannot get a priority indicator..You have an awful webisteVersion: 14.6.0

✓ BullI’m so tired of this unfair service with you guys I pay my rent on time every month and I live in a subpar apartment because there was a good amount of stuff that still need to be taken care of in my apartment and I ended having to do it myself and now I have been having the same issue over months now and you guys take notice when other people there have issues but my issues are brushed aside and my vehicle gets broken into and you guys don’t answer the telephone at all when I call but clearly assisted other people that same day that isn’t ok I will be going to city about this at this point because I’m a paying resident and I deserve what I’m paying which is just some simple service at this point.Kalitgafd dospgVersion: 12.3.2

✓ It could be more descriptiveI believe the app is good but it could be more descriptive and separate your fees so you can know what you’re paying and for how much and why.SamandaudreycarlsonVersion: 14.6.0

✓ Good AppLove the way the app is set up. It loads so slowly though. It also will quit working after a minute or two of use..YoyoMasterVersion: 12.3.2

✓ Worst company everWorst landlord!.……333467Version: 17.0.0

✓ Just okayPaying rent was easy, but it won’t save any changes I make to my profile. The name is wrong, the phone number is wrong, and the vehicle is wrong, so I went to change them and it will not allow any of it to be changed to what is correct. Quite frustrating. The website does the same thing..Anonymous0720Version: 12.9.0

✓ HorribleHard to navigate app. Doesn’t have a “divide rent” option when there are clearly two signees. DNT is overall bad. Management is rude and exploitative. This apartment should not cost this much. Everything is made of particle board. Not a piece of real wood in the place. Trowbridge lofts is a scam and DNT needs to be put in check. They control too much of East Lansing. It should not be this expensive to live here..KymfsVersion: 14.6.0

✓ Its alright but a few things1st my friends and I were on separate leases but it still lumped our sums together which none of us particularly wanted especially since sometimes it didn’t show who’s late fee was for who. And most billing details were under recent activities instead of balance details which was a bit confusing although not that much of a hassle. It is easier and cheaper to pay online that with a money order although.Resident davenportVersion: 14.6.0

✓ Payment Portal combines feesMy #1 issue with the app is that it combines all roommates’ fees in the Payment Portal. While these are usually labeled, it’s hard to tell who owes what, the payments are NOT applied to specific charges (my roommate’s rent payment might cancel out my technology fee and then erase the utilities from the amount owed, but leave that amount as unpaid rent so that I don’t know what I owe or even what it’s for), and incorrect or doubled charges happen too frequently. While the app is handy for making online payments or submitting maintenance requests, it isn’t useful when trying to determine how much one owes. It very much comes across as DTN trying to take advantage of busy college students who might not have the time to track down all of the mystery charges that pop up and so they just pay what the app says they owe..Kaylee713Version: 14.6.0

✓ Maintenance RequestTrying to make maintenance request confusing. Looks like you need to go into Maintenance History” which is not what I’m asking for—it’s maintenance request. I did eventually find where to submit request. But I also found the request form to be difficult to complete on the “Priority” portion. Looks like only option is “work order” which doesn’t make sense to me. I thought it should be like high, medium or low. Thanks..Oldie but Goodie🤗Version: 14.6.0

✓ Please remember my loginI’ve been kicked numerous times and when I use my login credentials, your system forgets I ever existed. Quite literally. Even when I add my info in Forgot Email, it says my credentials don’t exist. I’ve had my manager help me set up my account twice now because she had to do some things on her end..GV SupermanVersion: 14.6.0

DTN Management works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact DTN Management.