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Northland Living App Complaints & User Negative Comments 2024
Northland Living app received 12 complaints, negative comments and reviews by users. Have you ever had a bad experience using Northland Living? Can you share your negative thoughts about northland living?
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Northland Living for Negative User Reviews
✓ Force to use Card Pay More inFeesThis is the first time using online payment. Been waiting to get set up no one shared this process. If you want to use the no cost method which is your checking account it forces you to have to wait to get bank verified (3days) which means your forced to use some sort of debit or credit card which has a fee attached above the amount of your rent. If you want to wait you will have a late fee, even if this is done on the 1st and rent is late on the 4th. You can’t use this method if you of course want to pay on time the use of online payment. Rip-off.Version: 14.6.0
✓ Access Instructions UselessI always make a note for access instructions as I have a free roam pet. I was shown that this note doesn’t even show to the maintenance folks, making my request utterly useless. Why have an optional box if this is not going to be given to the workmen??.Version: 17.0.0
✓ 3 starsThe app itself seems fine and dandy, but I don’t know why I have to pay a service fee to use this method to pay my lease. That only became a requirement when my apartment complex switched to this app..Version: 14.6.0
✓ Can not update payment optionReceived a new card and the app will not accept new card it says it’s already saved. Would be nice to delete the cards on file and add the new card/s for payment..Version: 14.6.0
✓ Just don’t get itIt’s enough that you may be scraping rent money together not to mention if it includes a late fee but to also have to pay a service fee for using a debit or credit card I feel is ridiculous. The apartments that use these apps should take that under consideration if they truly care about keeping their residents especially if there are already additional issues going on regarding their property..Version: 14.0.0
✓ Lacking Feature, easy to use.This app only let you have access to send payment and send maintenance request. Where is the payment history? Where is the payment/bill details? Why can’t I have access to the maintenance history? Why can’t I have access to the maintenance progress?.Version: 14.6.0
✓ Too pretentiousI moved into these apartments at the beginning of Covid-19. My rent was 750$ and now after a year and a few months, nearly 900$ for a one bedroom/ half bath. You’re basically paying for location because my apartment is way too small to amount to a mortgage of a home. Be careful because rent will randomly and vastly fluctuate..Version: 14.6.0
✓ Date option needed!!Need to make an improvement giving option for the date we want to pay!!!.Version: 14.6.0
✓ Legitimately the Worst Interface I’ve ever UsedI don’t write reviews but this app has such a terrible UI. The onscreen keyboard blocks key functionalities on the app. Need to register with your apartment complex? Sure you can fin your apartment complex, but cannot click continue. Need to verify your bank? Fine you can type in the verification amount but not proceed..Version: 16.8.0
✓ Terrible appI’ve been having such a hard time trying to set up payment method. Not only does it not let me enter the small amount my bank deposited for verification purposes, but it also doesn’t let me enter a debit card information. I tried using the chat feature and nobody ever contacted me. Now I have to go out of my way, get cash, buy a money order so I can pay rent on time and not have lat fees. I hate this app so much!.Version: 17.0.0
✓ The UI is not great.When it asks you to select between two different options you can barely see that there is a circle to the left of the word. The fill of the circle is black and so is the background of the page. The circle is a dull orange and it is so fine a line you really can’t see it..Version: 14.6.0
✓ What am I paying for? Statements?I haven’t had to deal with such a disorganized apartment complex and regret moving here every day. What am I submitting payment for? Has anyone been able to attach a history for proof of payment? Do I have to send a check every time so that I know my money isn’t disappearing down a hole?.Version: 17.0.0
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Northland Living works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Northland Living.
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