Pickup By Capital Metro Negative Reviews

Pickup by Capital Metro App Complaints & User Negative Comments 2024

Pickup by Capital Metro app received 5 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pickup by Capital Metro? Can you share your negative thoughts about pickup by capital metro?

Pickup by Capital Metro for Negative User Reviews

✓ Horrible HorribleI have been trying to use this app for days now. The app will pin my Home but then it wants me to walk a quarter mile for pickup to a street address that does not even exist. Even the street address into my neighborhood is a street address that is for a totally different street. How hard is it to actually have software that works? MetroAccess has it and has no problem with my neighborhood so why does the same company that runs both services unable to accomplish the same results?.AGE’sVersion: 4.6

✓ Pickup manor saturdays?When will manor get service on saturday?.BamanboiVersion: 3.10

✓ Horrible wait timesFor these past few days I’ve been using this app and I’ve noticed that the pickup times are still way too long, I would have to wait 21 minutes to arrive to school and it leaves me late, and also the drive to the school where my location is 3 minutes, I should not have to wait 21 minutes to drive to a place that takes 3 minutes to drive too..BuffalopizzaenjoyerVersion: 4.6

✓ Do not recommend if you’re on a time limitMy son had been waiting for a ride from school for 2 hours! 2 whole hours! The time keeps going up & down and he’s watching the bus go everywhere except to him. Totally unacceptable.IReviewYou5Version: 4.6

✓ For those who have never known about the app’s glitchThis MetroPickup was very reliable and convenient during the first days I started using it. Whenever I used to book a trip, it would come immediately and pick me up from my home to errands and vise versa. Now in most recent updates, the app has been consistently glitching through unexpected delays and extended periods of waiting moments, even upon booking a quick tiny distance trips. There are times when I just book from a bus stop very close all the way to home and it would even take 25 minutes or more just to travel less than a half-mile between each other. I ended up consistently calling customer support to speed up the process. But I just know if it’s the CapMetro’s fault or the software app itself. For nearly every ride I book, I always get a "You’re ride is delayed. We apologize." I am a person with an extreme panic disorder and these acts from the app are ultimately just a elite ruling-class propaganda in matters of neglect of our working class community here in Austin, TX. I resent all of these stressful moments that I’ve been mostly targeted by and I demand a more reliable app or more operators for every Pickup region in the city. And in case you come across being aware of most recent 5-star reviews for the app, these reviews are apparently fake..MannyPro-1990Version: 4.3.8

Pickup by Capital Metro works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Pickup by Capital Metro.