Phone Cleaner−Clean Storage App Negative ReviewsSmart Tool Studio

Phone Cleaner−Clean Storage Negative Reviews

4.6
4.60491 star

Total 35 Negative Reviews

Phone Cleaner−Clean Storage App Complaints & User Negative Comments

Phone Cleaner−Clean Storage app received 35 complaints, negative comments and reviews by users. Can you share your negative thoughts about phone cleaner−clean storage?

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How do I cancel this?I need to cancel my Subscription.Version: 1.3.2

Worst app. It deleted all my photosIn my mobile suddenly all photos duplicated. Hence, I downloaded this app. It scanned 9k photos and it was asking to delete 6k photos. It was also deselecting duplicate photos and keeping only one photo , which was correct behavior but When I click on the delete button. It was showing 9k photos will be deleted. That means it was asking to delete all 9k photos instead of 6 k duplicate photos after clicking the button. There was other options once you click delete button to select or deselect photos. Either you delete or don’t delete. Because of poor testing end user face problems. I lost my all photos..Version: 1.3.5

The very very bad appIt’s so so so so so so so so so so so so so so so bad😡.Version: 1.3.5

PatheticAn absolute joke.!!!!.Version: 1.3.1

Add application storageHi there your app is good. But can you add application storage because I need storage for my apps..Version: 1.3.6

Not Very “Smart”This app wreaked havoc on my contacts. It said it was combining identical contacts, but in one case it combined a husband and wife who did not have identical last names. (Wife’s name is hyphenated.) The husband just disappeared. Restoring backup just created a bigger mess. On an iPhone 7 using iOS 14.0.1..Version: 1.3.5

Wouldn’t recommendTried the free trial, and it deleted a bunch of my photos that weren’t duplicates. Luckily I was able to recover them. But then after cancel my subscription before my free trial was up it still chartered me Today. 👎.Version: 1.3.5

Fabulous!!I loved every minute of I give it two thumbs up !!.Version: 1.3.5

Caused my phone to overheatI would love if I could get a refund on this app. I paid the annual price and it does nothing but cause my phone to overheat. DO NOT GET THIS APP!.Version: 1.3.7

Waste of time to downloadPls don’t have an app to just showcase but would not work.Version: 1.3.0

Worst customer trust I’ve ever seenI had a free trial so I used it cancelled my subscription but still got charged for a year I want a refund I don’t even have the app on my phone anymore.Version: 1.3.5

App ruined my lifeDeleted every photo on my phone without permission. I’m tempted to sue if this isn’t resolved. Developers please respond and get in contact because otherwise your going to court..Version: 1.3.0

Not freeToo many ADs.Version: 1.2.2

...Trying to delete all photos, and yet every time I try it won’t. It only shows me information about a 3 day trial. Every time o exit it out of it and try and delete, it’s the same thing 😐.Version: 1.3.5

Costs moneyIt costs money, why can’t it just be for free?.Version: 1.3.4

UselessEvery time I try to scan my photos it won’t go past 58% even after 15 min!.Version: 1.3.5

AdsSoap bad.Version: 1.4.1

Not happy at allI got charged a full years subscription for something I didn’t use. I want my money back in my account asap..Version: 1.3.9

Can no longer filter by date👎👎 canceled subscription and deleted until fixed. I don’t care about a “more beautiful” new interface. Functionality is priority..Version: 1.3.6

This app is trashThis app is actually really sad for storage u have to delete pictures and u can even see what pictures they are and after this app deleted all my dads pics b4 he passed is gone and the storage DOSENT DO ANYTHING!!.Version: 1.3.3

I Just Didnt Like ItAll of the photos that it said were “duplicates” we actually completely different and it took some of my pictures from favorites and deleted them without me approving it first..Version: 1.4.0

Deleted my contacts and won’t restore the backupI was so excited to be able to finally clean up the duplicates on my phone and chose to subscribe right away. After a lengthy « merge contact » process all the contacts I chose to « merge » ended up deleted completely and the backup it showed won’t restore. I’ve reached out to support multiple times with no response. I don’t even know what to do at this point..Version: 1.3.4

PerrosI didn’t liked because it erase my hole anime art collection.Version: 1.2.0

SCAM APPReally SCAM!.Version: 1.3.5

Wouldn’t waste your time.Won’t even let me delete duplicate photos unless I sign up to a subscription.. what a waster of time deselecting the non duplicate duplicates. Very annoying!!.Version: 1.2.9

DO NOT DOWNLOAD! AVOID!I downloaded this App to find that it only freezes and doesn't work. I went through Apple’s pages to cancel the subscription as I was told but the first page only came up with an error and the second looked like it had cancelled! Two days later I get charged £40!I contact Apple have refused to help because it is a 3rd party app and this company only have an abandoned Facebook page with 5 followers to contact them on! There is absolutely no other way to contact them! They are ignoring my messages and have STOLEN £40 from me! I lost my job due to Covid-19 and I’ve just lost £40 that was our food money for the next three weeks to a scam!!! Please don’t download this app. They still take your money even if you cancel! 😢😢😢.Version: 1.3.0

I need to get in contact with app teamI was charged for a whole year without my permission. I never used the app and only wanted to try the free trail..Version: 1.2.7

HorribleIt deleted 7,000 images but somehow my photo app doubled in size from 13.5gb to 28.2gb yet photos were gone and trash emptied in recently deleted. Paid £4! Tried getting refund and Apple wouldn’t process it waste of time money and effort. DO NOT DOWNLOAD!!!.Version: 1.3.2

ScamLiterally you’re just paying for a photo viewer. That’s all it’s cleaning up. Duplicate photos. Don’t waste your money on this crap and also it’s a scam since I didn’t even mean to purchase this it got sneaked in with another purchase from an app. You guys are predatorial and the fake 5 star reviews need to stop.Version: 1.4.2

Clean masterHow it’s worded is confusing.Version: 1.2.6

It’s ok.It did catch a lot of duplicate photos, but there were far more incidents of capturing photos that were completely unrelated as duplicates. When a photo of a T-Rex skeleton from the museum is flagged as a duplicate for both a picture of karate class testing and a tiered cake from a sugar art show, the algorithm needs work. The contact dupes were better.Version: 1.4.5

Doesn’t workI downloaded this app and it set up an automatic payment after the 3 day trial. Ran the scan and it located 200 + duplicates I selected to remove them and it failed or hung 4 times. Had to then log onto Apple ID to cancel the subscription which you must do within 48 hrs or you will be billed £39.99 for something that doesn’t work properly! Avoid....Version: 1.3.4

I didn’t loadIt would not load..Version: 1.3.5

WTHHOW AM I SUPPOSED TO DOWNLOAD THIS APP WHEN MY STORAGE IS FULL THATS SO STUPID.Version: 1.3.5

Just no....$40 a month to use this after 3 days...?! Are you guys high..? Seriously..?.Version: 1.3.6


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  1. Pulling issues faced by users like you is a good way to draw attention of Phone Cleaner−Clean Storage to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Phone Cleaner−Clean Storage customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Phone Cleaner−Clean Storage.

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