Phone Cleaner: Clean Storage+ App Negative ReviewsSmart Tool Studio

Phone Cleaner: Clean Storage+ Negative Reviews

4.5972 star

Total 54 Negative Reviews

Phone Cleaner: Clean Storage+ App Complaints & User Negative Comments 2023

Phone Cleaner: Clean Storage+ app received 54 complaints, negative comments and reviews by users. Have you ever had a bad experience using Phone Cleaner: Clean Storage+? Can you share your negative thoughts about phone cleaner: clean storage+?

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Phone Cleaner: Clean Storage+ for Negative User Reviews

BadMake It You Don’t Need To Subscribe Cause No Money And Idk Password.Version: 1.5.6

Didn’t work for meThis app is a disappointment. I attempted to use it to remove duplicate photos on iPhone. It took hours , was very slow, and each time the phone was inactive it had to start from the beginning. It never completed the process, and it rapidly lowered my phone battery strength as it worked. I deleted it before the three day trial ended..Version: 1.5.5

ConsultantBad, very bad app! Did great with duplicate pics and videos but my valuable contacts, over 2000, some duplicates due to Apple issues and position changes. The cleaner app stacked data on top of data, for example one company name with over 10 separate contacts would convert to one contact with 10 numbers and 10 emails and only one contact name. It’s an app that adds a ton of extra work and confusing for you, a literal joke especially for the outrageous price!!.Version: 1.5.6

DO NOT DOWNLOAD! AVOID!I downloaded this App to find that it only freezes and doesn't work. I went through Apple’s pages to cancel the subscription as I was told but the first page only came up with an error and the second looked like it had cancelled! Two days later I get charged £40!I contact Apple have refused to help because it is a 3rd party app and this company only have an abandoned Facebook page with 5 followers to contact them on! There is absolutely no other way to contact them! They are ignoring my messages and have STOLEN £40 from me! I lost my job due to Covid-19 and I’ve just lost £40 that was our food money for the next three weeks to a scam!!! Please don’t download this app. They still take your money even if you cancel! 😢😢😢.Version: 1.3.0

Worst app. It deleted all my photosIn my mobile suddenly all photos duplicated. Hence, I downloaded this app. It scanned 9k photos and it was asking to delete 6k photos. It was also deselecting duplicate photos and keeping only one photo , which was correct behavior but When I click on the delete button. It was showing 9k photos will be deleted. That means it was asking to delete all 9k photos instead of 6 k duplicate photos after clicking the button. There was other options once you click delete button to select or deselect photos. Either you delete or don’t delete. Because of poor testing end user face problems. I lost my all photos..Version: 1.3.5

Deleted my contacts and won’t restore the backupI was so excited to be able to finally clean up the duplicates on my phone and chose to subscribe right away. After a lengthy « merge contact » process all the contacts I chose to « merge » ended up deleted completely and the backup it showed won’t restore. I’ve reached out to support multiple times with no response. I don’t even know what to do at this point..Version: 1.3.4

SCAM ALERTThis app will remove all of your contacts from your phone, and every time you try to restore, it will delete from your phone again. There is no customer service number, you have to email them ONLY, they will not call you, they will not provide you a number to call, they will only email and request screen shots, they have no remedy. I lost 5478 contacts!! My iPhone only restored 2458 I did a total reset after trying to only restore contacts 4x The worst part is they are trapped in this App And no one from this company can tell me how to get them back, I have since found other customers who have written bad reviews for the same problem!!.Version: 1.5.8

Pay pay pay!Free app? No, not exactly, because despite the app being downloadable for free it won’t work without paying! I find this situation and attitude to apps incredibly annoying, and I refuse to pay for an app like this. I don’t care how good it might or might not be. It should be free!.Version: 1.7.3

Doesn’t work for contactsAbsolute rip-off. Just doesn’t work on duplicate contacts.Version: 1.6.6

ScamI only needed app to delete a couple of things I didn’t need and I clicked 3 day free trial as I only needed it for 5 minutes as I checked my bank 10 minutes after they had took a week of payment out my bank that I can no longer get back!!!!.Version: 1.6.3

Add application storageHi there your app is good. But can you add application storage because I need storage for my apps..Version: 1.3.6

PatheticAn absolute joke.!!!!.Version: 1.3.1

Don’t want you to clean my photosI want to clean my own photos.Version: 1.7.3

Did not help me muchI wanted something that would scan my entire library and flag duplicate images for review. It did some but very few and it sorts them as photos, videos screenshots. I have many many many screenshots and it dies not look for duplicates within those images, on my case those are the same a photos. So I basically had to manually page through every screenshot and determine what to keep. I didn’t need this to accomplish that.Version: 1.5.5

False Advertised Product! Pls don’t waste your time!This is not Free! If you want to delete anything, it will ask you for money, period! They will force you to sign up for a 3 day trial and then charge you $4.99/month. Please don’t fall for that gag. Also, they keep showing the same photos over and over and over again so you have to manually go and select them all. If I had to do them manually why would I need a software to help me in the first place?? 👎🏻.Version: 1.6.4

Frustrating!I thought it said you would be able to retrieve photos from the deleted ones but there is no way to access deleted photos and it deleted photos I didn’t want to lose! The worse thing is that it totally messed with my contacts! It kept the numbers in my WhatsApp account but removed the names! The ones with photos I had to rename. I am not even certain what it did with my contacts who are just phone contacts. I was excited for it but now I am so disappointed! I will certainly cancel the subscription! Great idea but needs work..Version: 1.6.6

Waste of time to downloadPls don’t have an app to just showcase but would not work.Version: 1.3.0

Costs moneyIt costs money, why can’t it just be for free?.Version: 1.3.4

WhyWhy say it is a free trial if i have to accept a payment option prior to trying your stupid trial then i have to go and cancel a subscription. How about you make it a trial with limited features or it stops working after three days. This is just another deceitful way of grabbing peoples cash. One star for you and i refused to accept any of your option to get to the trial, closed the app and deleted it. Not worth my time no matter how good the app may have been..Version: 1.6.1

This will destroy your contactsMy contacts were double I got this program to clean out doubles instead of cleaning out doubles and cleaned out the originals and the doubles of all my contacts yeah the first part of the alphabet until I could stop it. This was an awful program. Please be careful that you have everything backed up before you use this program.Version: 1.7.3

Rubbish deceitful advert on YouTube.Hi, here is a bad review for you. yourclick bait deceitfully untruthful bad practice advert on YouTube saying my iPhone is full. What sort of nonsense is that to read on my iPad while watching Netflix? The uk advertising standards authority are informed. Your software is unneeded and inaccurate. Enjoy the 1 star. Dear reader, consider also giving these jokers a similar review..Version: 1.5.8

The ads😭I just did my first clean and i get an ad saying “i just want a one night stand” DUDE WHAT i’m tryna clean my phone how about you guys clean my mind too.Version: 1.7.4

HorribleIt deleted 7,000 images but somehow my photo app doubled in size from 13.5gb to 28.2gb yet photos were gone and trash emptied in recently deleted. Paid £4! Tried getting refund and Apple wouldn’t process it waste of time money and effort. DO NOT DOWNLOAD!!!.Version: 1.3.2

Very unhappy!I subscribed to them opting for weekly payments but after one week they charged me for a year! How to cancel it? My first week was for me to see some results but I don’t really notice any cleaning. I would not continue but they gave me annual subscription without my consent. Very unhapppy!.Version: 1.6.5

Can’t cancelI got this with a 3-day free trial. I cannot cancel it although I have spent hours trying. The 3 days ends tomorrow and I will then have to pay for a year’s subscription. I’m angry..Version: 1.5.6

Duplicate Contact issuesI went to use the clean up app and I merged my contacts that I had duplicates with. It just deleted their info. Going to have to get this info from a previous back up now..Version: 1.6.9

Not rightWasn’t aware this app was set on auto pay .I just wanted to try it to see if it was something that would benefit and be worth while for me to purchase ..Version: 1.5.5

HORRIBLE!!!!It doesn’t work and when do it I don’t delete it please don’t download!!!!.Version: 1.6.1

Scammed me!!! A vulnerable seniorYour so called Cleaner only cleaned me out of $149!!! It tricked me and there was NO INFORMATION of costs!! Don’t suffer my fate. Been on hold for 2 hours with my credit card company. HELP!!.Version: 1.7.3

I give it a 1 star because it wasn’t goodThis app didn’t clean anything for me. I wish I could give it a -1. it said I had to pay for a membership when I can easily clean all the stuff up myself. And also why isn’t it just free? Makes me have to pay to get my iPad storage cleaned up. I don’t recommend using this app if you don’t want to have to spend money.Version: 1.7.1

Doesn’t workI downloaded this app and it set up an automatic payment after the 3 day trial. Ran the scan and it located 200 + duplicates I selected to remove them and it failed or hung 4 times. Had to then log onto Apple ID to cancel the subscription which you must do within 48 hrs or you will be billed £39.99 for something that doesn’t work properly! Avoid....Version: 1.3.4

MOST DANGEROUS APP I’VE EVER HADIt happened to be that a couple of years ago I happened to develop two of every email. I then told this app to get rid of the duplicate contact addresses, and what it did was to get rid of every single address. Supposedly it was supposed to back everything up to the icloud but I could never find it. I called Apple support and got a very nice woman at the first level of support who, after 30 minutes said she was going to get me to a higher level of support but somehow we lost each other. I then called support again and immediately said I needed a high level. The woman who answered looked up my account and immediately transferred me to high level who knew exactly what to do. Problem solved! However, outside of this program destroying my contacts list on my phone, there were other TERRIBLE characteristics that this app had. THERE WAS NO TELEPHONE NUMBER WHICH YOU COULD CALL and YOU COULDNT EVEN FIGURE OUT WHO THE DEVELOPER WAS using three search engines. Recently I had decided that I wouldn’t buy software from any company without a support telephone number. I sent an email TO SUPPORT ABOUT 6 or MORE HOURS AGO AND HAVEN’T heard a thing. BTW, I’ve had Mac computers for fifteen years, and in times past even programmed mainframes, so I think I am reasonably computer literate..Version: 1.5.3

Utter crapCrap is to good for this rubbish.Version: 1.5.2

I think it might be okay?It all started when I got a new iPhone And it was 11/32 GB’s used and……… Crash! Glitch! 😭😭😭😭😭😭😭😭😭😭😭😭 I really needed it so soooooooooooooooo Bad 😢 But it isn’t the app creator’s fault I think you might like it.Version: 1.6.6

Review$6.49 a week tell em they’re dreaming.Version: 1.5.4

PricingI purchased and downloaded this at $59.99. Why was my credit card charged $89.99 ??????.Version: 1.5.2

No nameIt’s been two days and it has not cleaned up my phone yet it stops at 41 or 71 and then it doesn’t go any further on the regular pictures and videos. Please helpNow you’re saying every nickname name I put on there is taken this is ridiculous I just want to back out of everything now.Version: 1.5.7

Bad app not worth the moneySo I purchased this app to help trim some apps and other things. Well it trimmed alright and did some housekeeping on it own. When to call a friend and guess what?? Yup not in my contacts anymore. Now I’m wondering what else it gone 😡One more thing it’s annoying reminds you an awful lot that you have used the app in and it gives you the count of how many days it’s been since you cleaned. Hope this help someone and I hope I can get my money back. Cheri.Version: 1.7.2

Pricing issueI wasn’t informed regarding the price for this application… & NOT made clear enough to me.. for further inquiries please feel free to call me on 0408702455 @ anytime….Version: 1.6.1

Frustrating to use on a large photo library Do not recommendThis app is extremely frustrating if you have a large photo library. When I go into the similar photos and start scanning, it is so slow that I’ve never gotten through scanning my whole library. You also can’t leave the app or allow your phone to fall asleep with out it stalling and having to start over. Also, it’s near impossible to review photos and to clean while it’s scanning is in process because it automatically selects what it thinks you want to delete. Even if you choose deselect all, it will start auto selecting again as it scans. There is no option to pause the scan so you can review what you want removed. Some of the photos that it picks up as similar are way off so I want to review before delete. I would have canceled the subscription, but I was charged for the full year..Version: 1.5.6

Very FrustratingI went from never reviewing or deleting and still with plenty of room to you yelling at me every day to clean, to delete, etc, You’re driving me crazy. Stop with the daily reminders over minuscule things. I’m beginning to not like you at all. Once a week is more than sufficient for reminding..Version: 1.5.6

Delete photoGreqt.Version: 1.6.4

Recurring chargesIt was not at all clear that I would be charged £3.99 A WEEK for the privilege of using this app. Can I get my money back please?.Version: 1.6.1

CleanOk but why do I pay for it.Version: 1.5.5

Tell ‘em they’re dreamingStuck on 94% for 6hrs … obviously I need the service being offered but I’m sure it was advertised as free … but wait, there’s more … money required that is … so great way to advertise how to make money … this app just leads to bigger and better things … for the developer should buyers bother … Thankyou NO … this is not service but it is a scam.Version: 1.5.5

Be careful with this AppI tried this app out and it has completely destroyed my contacts list which worked really well previously. I am severely irritated by this.Version: 1.7.2

ChargeStop trying to charge me I’ve told you once no.Version: 1.5.5

It’s ok.It did catch a lot of duplicate photos, but there were far more incidents of capturing photos that were completely unrelated as duplicates. When a photo of a T-Rex skeleton from the museum is flagged as a duplicate for both a picture of karate class testing and a tiered cake from a sugar art show, the algorithm needs work. The contact dupes were better.Version: 1.4.5

Wouldn’t waste your time.Won’t even let me delete duplicate photos unless I sign up to a subscription.. what a waster of time deselecting the non duplicate duplicates. Very annoying!!.Version: 1.2.9

Cleaner Report.The program gets to 89% and just stops without further instruction as what to do. I don’t know if it had cleaned anything, it just displays items and freezes. Not worth the money. Rob Gunner..Version: 1.6.3

Less than useless!I am VERY disappointed with this app! Instead of simply merging duplicate contacts, it merged only the phone numbers & totally deleted the remaining info, including emails, addresses & NAMES!!!! I’ve spent HOURS trying to identify the numbers & just add back the names. I’m not even half way through & still have to go through & add emails, addresses, etc. I could have done this all manually in far less time. If there is a way to “undo” this merge, please let me know. Also, the merge duplicate photos isn’t much better. It pics SIMILAR photos, then asks you to pick which ones to delete. Again, could do this manually just as fast..Version: 1.6.4

Internet bullies!I immediately take back the above single star rating as I’ve used it to raise an issue! Do not make the mistake of downloading this app as it will not let you reject its trial offer and delete the app from your iPhone? Instead, even after ‘you believe’ you’ve successfully deleted them they keep appearing back on your screen when you’re trying to open different apps informing you that “you do not have sufficient memory to open the app” and need their ‘cleaner’ to make space? TOTALLY UNTRUE! That same app works perfectly without their intervention so what I’m getting is tantamount to a ‘cyber bullyboy hard sales technique’, attempting to hoodwink you into re-downloading & purchasing the very same product you thought you’d already deleted? It seems that they NEARLY GO but leave a SMALL PART OF THEMSELVES embedded in your system to make a nuisance of itself & create unnecessary doubt! Dr P Buckley 22/11/2022.Version: 1.7.6

It’s works but..What if you don’t have storage to download the app🤡.Version: 1.7.4

Deleting photos that are not the sameThis app is not as intuitive. I feel uncomfortable deleting photos that I may never recover because not all photos are exactly the same. So fear is I will lose photos that I didn’t want to delete..Version: 1.5.5

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