- 92.7LEGITIMACY SCORE
- 93.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
FirstKey Homes Resident App User Positive Comments 2024
FirstKey Homes Resident app received 27 positive comments and reviews by users. Can you share your positive thoughts about firstkey homes resident?
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FirstKey Homes Resident for Positive User Reviews
✓ Easy to use and understandThe app makes dealing with your rental a breeze Well though out app and one of the easiest I have used for property management.Version: 15.9.0
✓ Cheryl TaylorCheryl has been very, very helpful with our move to a First Key home. She is courteous and professional and has worked hard to help us through the process..Version: 13.9.0
✓ Satisfied residentHello..I just want to thank first key homes for giving my family and I a very beautiful and wonderful house for us to live in..I've been here now for 4 years and I couldn't be more pleased with everything...even maintenance calls..anytime I had a problem with whatever... they responded very quickly.. So I want to thank the team from Illinois south suburb area (South Holland)..thanks for all you do... A very satisfied resident!.Version: 15.9.0
✓ Better than their Representatives!Great App. I personally found more help through this app than anyone that actually works for First Key Homes. I get a different person every time to help me and they end up not helping me at all. With the app I found every answer I was looking for without any problems..Version: 15.9.0
✓ Easy to useEasy and quick payments plus notifications.Version: 15.9.0
✓ So easy!!This app is so very easy to pay my rent, my utilities bill! No need to mail a check, send a money order and then worry about if it will make it in time or get lost in the mail. No fees if paying with checking account is awesome, too!.Version: 15.9.0
✓ Notifications would be niceThis app does almost everything I would want. Problem is I always have to open it again and again to see if my bills have been added to my balance to pay yet. App notifications should be added to tell me that my months bill is now available to be viewed or paid. Instead, I have to wait for the reminder email to tell me..Version: 12.9.0
✓ SmoothPretty smooth operation a lot of different options to accept whatever you have. Haven’t encountered any bugs yet either pretty well constructed app..Version: 17.0.0
✓ Convenient and SimpleA convenient way to pay your rent and submit service issues. Very well thought out and organized. Also love the way you can apply multiple payments to your account so it can accumulate as a credit towards your rent. Keeps you proactive, instead of reactive when rent is due, making everyone happy and secure. Nice app!.Version: 12.3.1
✓ Great! However…Great app through and through. However, my girlfriend and I split rent. It was very convenient being able to pay our own separate bills without having to transfer money. Sure… it’s something simple her and I can do but it has been a little tedious. Something we’d hope change… I doubt it has anything to do with the app. Nonetheless very easy to use and highly recommend if you are a firstkeys renter..Version: 17.2.0
✓ Good AppThe app is fairly easy to use, but needs a fix on the “Make a Payment” page. It’s nearly impossible to see which option you’ve selected on how much you’d like to pay (pay total balance vs. custom amount). The bubbles fill in with a very dim check mark instead of a bright filled in bubble, so it’s hard to verify which one you’ve selected, even with screen brightness all the way up..Version: 15.9.0
✓ Answers given.Every time I have a question, they answer. When there is a problem I know they can solve they answer..Version: 13.9.0
✓ User friendly, love the points for paying early!Overall great experience the only thing that I found a bit frustrating is the billing for electric and water there’s not much details available to see the bill in the app and I have not received any paper invoice for the amount I pay. Would like to have the option to see a pdf version of yes energy bill from the Firstkey app..Version: 17.2.0
✓ You guys are the bestThank you for easy access and payment. Love the idea to have maintenance request and payments ability all together in one app.Version: 15.9.0
✓ Smith FamilyThis is a very convenient way to pay your bills with no extra mess ,straight to the business !.Version: 17.2.0
✓ EasyWas easy making a payment with no problem.Version: 15.9.0
✓ So Happy to be TenantIf you rent and have to go through a National Management Agency, this is the best company I’ve ever had. The app is super easy to use for paying your rent, maintenance requests, or finding any information you may need. They respond almost immediately and the maintenance team are always professional, punctual and very friendly. I hope I’m able to continue to as a tenant!.Version: 15.9.0
✓ Very user friendlyThe app is very convenient, user friendly and a time saver when making a payment or schedule a request!.Version: 13.9.0
✓ Pleased With First Key HomesUsually when people rent homes they’re younger and are able to navigate through the rental process. My partner and I are older and it’s been quite sometime since we rented. First key Representatives have been patient, helpful and professional the entire time. Maintenance team timely in answering calls and fixing problems. Accounting department understanding in payment transactions. The team in KCMO are always willing to talk to us or call us back and answer our questions. Glad we chose First Key Homes..Version: 12.3.1
✓ Easy and user friendlyThis first key app is really easy to use and very user friendly. It’s put together similar to the webpage and I can accomplish everything I was doing online on the app!.Version: 13.9.0
✓ Good, and save time.The only thing that why I don’t giving five star is because the app sometimes are slow, and when I trying to add a new payment method have a problems ...Version: 15.9.0
✓ User friendlyTo the point, easy to use and it breaks down your lump sum payment so you know exactly what you’re paying for what..Version: 17.2.0
✓ First Time UserThe app made everything so convenient and it took a lot of the guess work out of everything! I love having the peace of mind know it is all in one place.Version: 15.9.0
✓ ReggieReggie was our service Tech and he exceeded my expectations today, he went above and beyond what I needed fixed. He also explained the problem so i can learn from it for the future. He Helped me with a couple random things that he didn’t have to do but was more than happy to help. I will be requesting Reggie to come out every time he is the best. Thank you.Version: 13.9.0
✓ MaintenanceSteve came to fix the water that was coming from outside. He fixed the problem and even put in a new water pump so it won’t happen again. Great customer service..Version: 12.9.0
✓ Quick response regarding maintenanceI’ve been renting with FirstKey homes for over 7 months . I reviewed the best service from Courtney on the maintenance team .Courtney answered the maintenance request quick and without issues.Version: 13.9.0
✓ Very simple, quick and easyI enjoy using this app to pay my rent. It’s also quick and easy. A few clicks and your done. No hassle at all. Just how I like it. Rent paid in full. :).Version: 13.9.0
😕 FirstKey Homes Resident Negative Reviews
