- 88.7LEGITIMACY SCORE
- 89.2SAFETY SCORE
- 4+CONTENT RATING
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NPPD On the Go! App Complaints & User Negative Comments 2024
NPPD On the Go! app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using NPPD On the Go!? Can you share your negative thoughts about nppd on the go!?
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NPPD On the Go! for Negative User Reviews
✓ Works ishWorks ok for paying bill but is slow and keeps crashing when trying to enable face of.Version: 1.8
✓ ReviewGreat app very helpful and easy to use. Only complaint I have is the length of time it takes between logging in and ACTUALLY being able to look up my information takes a really long time to load!!!.Version: 1.11
✓ Fees to Use a Debit Card instead of paper check should be CriminalSupposedl, paying via an app or online, is an instant electronic transition. But there’s a three dollar “ convenience fee. I know it’s common for utilities to do this, it’s ridiculous. How can it be more expensive to use my credit card, and a paper check? This out to be a criminal practice. You’re a public utility, Nebraska public power district. Shame on you for using an outside source that charges customers an extra fee just to give you money.It also takes longer to pay this way, typing it all my information over and over again with my finger, then to write a paper check. So this isn’t convenient at all. Shame on me for being late and using this service, but it is hardly convenient..Version: 1.7
✓ Making paymentI’m not sure why my debit card cannot be saved. I have to enter that every time plus then I have to re-enter my address when I’m already in my account that is such a waste of time I would think with the technology now days that could corrected.Thanks.Version: 1.11
✓ AppVery slow loading app..Version: 1.8
✓ Face IDApp crashes constantly when trying to activate Face ID with iOS 15.5.Version: 1.8
✓ ReviewThe app it’s easy to navigate it is just very slow..Version: 1.8
✓ SlowThis app takes longer then any other app to load… takes almost 5 minutes just to get through to pay a bill..Version: 1.8
✓ ConsI love the option of paying online but the app is incredibly slow and half the time, the Face ID option doesn’t come up and you have to shut down and reopen the app numerous times before it shows up. Switching between accounts is very slow..Version: 1.8
✓ DisappointedApp is handy to view usage and outages etc but there is a convenience fee of almost 3 dollars for bill pay!.Version: 1.0
✓ SlowApp is slow to load..Version: 1.7
✓ Slow but gets the job done.Everything you need is there, just takes too long to load.Version: 1.8
✓ App is okApp works ok, extremely slow but has good info. Needs improvement by adding a feature to select the date payment is made. Currently you can make a payment on the current day, you can’t choose a later date..Version: 1.10
✓ Not Very IntuitiveIt’s somewhat hard to enter information and it could be a lot better.Version: 1.11
✓ SlowApp slow to navigate. Takes forever to use...Version: 1.7
✓ 🐌🐢🐌🐢This app is soooo slow. The judicial system is faster..Version: 1.10
✓ YaThis website is incredibly slow and I don’t understand how the app doesn’t have a way for you to save all your information on the front page so you don’t have to type in your password every single time I’m sure you don’t have an issue with people wanting to pay other peoples electric bills get a brain figure it out.Version: 1.8
✓ Convenience FeeI miss the days when I could put my check in the drop box. Now I use this app so they can get their money at Lightning speed and they charge me a fee. Lol..Version: 1.9
✓ Still slow, still locks me out every time they “update”Despite numerous “bug fixes” the app is still borderline useless. It takes far too long to load when you make a selection, sometimes minutes to load a new screen. Furthermore, every time they release an update I end up locked out of the app and have to reset my password. I’d give it zero stars if I could..Version: 1.8
✓ Update your app to save credit card info please.Update your app.Version: 1.10
✓ UggI always pay online but it says enter state and city I do and keep saying enter it so I always have to go back out of the websit and re enter everything.Version: 1.10
✓ It’s okI love that I can pay the bill on the app, but it would be even nicer if it would Ave my card information & not have to enter it in all the time..Version: 1.8
✓ Not workingI’ve used the app for years since it was released but now when I try to login to pay my bill it says the username or password is incorrect. And even when I manually type them in I get the same message. Finger print does the same thing. I’ve deleted and reinstalled but no change. I went in after a Google search and through the website to login and that worked. Guess I’ll have to do that every month..Version: 1.10
✓ SlowVery slow and sluggish app.Version: 1.7
✓ ConvenientThis app is very convenient for paying my bill and checking outages, but it is so slow to do anything!.Version: 1.7
✓ FrustrationIt is a struggle to navigate the website. Everytime I try to pay my bill on line using my account number it tells me the information cannot be validated. Not a great experience.Version: 1.10
🙂 NPPD On the Go! Positive Reviews
NPPD On the Go! works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact NPPD On the Go!.
⛔ NPPD On the Go! Problems
