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Cuisinart Easy Connect™ BBQ App Complaints & User Negative Comments 2024
Cuisinart Easy Connect™ BBQ app received 44 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cuisinart Easy Connect™ BBQ? Can you share your negative thoughts about cuisinart easy connect™ bbq?
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Cuisinart Easy Connect™ BBQ for Negative User Reviews
✓ Horrible, will return thisBought this thermometer thinking it was a quality product. I get home and start trying to connect through bluetooth. The thermometer show a connection but the app does not. After almost 2 hours of trying all the trouble shooting. I have removed the app and it’s data, turned my phone off, removed batteries from the thermometer. Removed the probes and nothing not a blip of a connection. Since I’m in the middle of cooking will return this tomorrow. Horrible product. Do not waste your time or money..Version: 1.2
✓ Love the grill loath the appSo as another reviewer pointed out, the app crashes a lot. This is a bad thing because - your food timers will also crap out, along with wellness temperature monitoring. Very disappointing. The Bluetooth range of the grill is a bit limited, causing an unprecedented amount of disconnected notifications..Version: 2.2
✓ Bluetooth and reset errorThe Bluetooth range is horrible you go No more than 20 feet away and it drops out then it resets everything you had so it doesn’t recover well have a I grill thermometer and I can walk all over the place and if it does disconnect it reconnects where it was this is a very poor configuration of app and Bluetooth.Version: 1.2
✓ CrashesThe app constantly crashes. Every time I open the app I have to reconnect my bbq therefore the timers stop working. The app does work good when it’s working to monitor temps..Version: 1.2
✓ Room for improvementsNeed the apple watch companion. Nowadays it is a must. Also the ui can benefits from some refreshments. Overall not bad but not good either..Version: 2.2
✓ Great grill, app not so greatThe app is a great start and has a good platform. Please please please fix the Bluetooth. No matter how close you are to the grill, it constantly disconnects from the grill making it a useless tool!! Please please please fix this issue!!!!! Fixing this issue would make it 5 stars!!.Version: 1.2
✓ Terrible appThe grill is great the app is absolutely terrible! Absolutely terrible. I have great cell service and am standing three feet from the grill and it CONSTANTLY disconnects! Try and do a long cook and actually use the apps Features is impossible! The entire app will shut down and any cook history will be erased!.Version: 1.2
✓ App shuts down in the middle of a cookThe app shuts down in the middle of long cooks. This isn’t acceptable for overnight brisket smoking since the temperature alarm doesn’t alert you. The range is limited but so are all Bluetooth devices. If the app could be trusted overnight, this would be a fine device / app..Version: 2.2
✓ Good idea but ...Maybe hire some developers that can figure this app out. Once you configure your cook it is unacceptable to lose those settings. The app seems to reset if you switch apps and let EasyConnect run in the background. Worst part is losing the temp history chart. Also your Bluetooth doesn’t come anywhere close to 100’...30’ is a stretch..Version: 1.2
✓ App is not “easy Bluetooth connect” at all!Love the thermometer but the APP will not Bluetooth pair with my IPhone? Very frustrating and lessons the value of the thermometer due to not being able to use all functions..Version: 1.2
✓ Brutal appI purchased an amazing smoker that works awesome. Thought it would be a cool idea to be able to have the ability to use it remotely, I WAS SO WRONG!!!! This app is so broken I can’t even get it to stay open, if it doesn’t crash I get nothing but I white screen. I can see from the reviews that I should not have given this app the benefit of the doubt. So disappointed!! I usually read the reviews and take them with a grain of salt, this time I should have listened to them. I hope you fix this app as I do think it would be awesome to use..Version: 2.2
✓ Great unit, trash AppI bought a cuisinart EasyConnect bbq thermometer last week. It worked flawlessly, at first. App synced, temps read, alarms worked. Today I can’t get the app synced with the thermometer. I’ve tried everything, Bluetooth off on my iPhone 10, restart my phone, batteries out of the thermometer, forget the thermometer and re-sync, reinstalled the app. The thermometer will not pair with the app. The thermometer is great, it reads the temperatures like it should. I didn’t pay 50 bucks for a basic thermometer. I wanted one I can set temps with. Save your money and get one with a better app..Version: 1.2
✓ Does not connect to your phoneUsing an iPhone 10 I have never once gotten this app to connect to my phone via Bluetooth. The thermometer shows that it is connected to my phone but the app never pairs, it just says “pairing” indefinitely. They way they market this product is blatant false advertising.Version: 2.0.2
✓ WiFi issueDownload the app and the WiFi feature work for the first time but hasn’t worked since..Version: 2.2
✓ I may return the thermometerI paid stupid money for their Bluetooth thermometer, thinking this would help me during 12 hours of smoking beef. The app crashes constantly, cannot maintain connectivity, and honestly rates so poorly that it may be the most unstable app that I’ve ever used. Cuisinart was supposed to be a quality brand, but I guess they sent everything offshore to the cheapest labor they could find, and then had the gall to release a product and charge $50 for it when it is utter and complete garbage. I’m not only unhappy with the app, I’m not sure I can even trust the company. They didn’t even *try* with this..Version: 1.2
✓ Connection issues5 star grill 0 star app. The grill is awesome but I have not been able to connect my phone to the grill. I have seen reviews about range issues but this can’t be the problem because I am standing at the grill..Version: 1.2
✓ Why can’t they get it riteThe module is reading 55 degrees the app says 155 2 minutes after putting the chicken on hope they understand people work for the money they spend on the products they pitch as working awesome.Version: 2.2
✓ Horrible appFirst off I love my grill but this app is horrible. It had so many problems. First if you are more then 6 ft away from your device it will disconnect. Second the time is a great idea however if your device disconnects then the timer stops and resets. The app crashes all the time and stops working. There is no point in the app to check temps if when you’re more then 6 ft away it’s disconnects. I can just look at my grill to see my temps. App needs a lot of work..Version: 1.2
✓ It’s not an easy connect as they make seemIt’s really an easy connection to the Bluetooth at all it’s able to find the Bluetooth but unable to connect to it.Version: 2.0.1
✓ Not worth the timeThe thermometer works and it works well. The developers gave up on the app and it really has no functionality anymore. I wish I would have bought a different bluetooth thermometer..Version: 1.2
✓ Worked great the first time...The app keeps crashing every time I click find new devices. Therefore making it quite difficult to work the actual device being that my 2 in 1 has no way of picking the meat without it being connected to my phone.Version: 1.2
✓ Terrible appWe cannot get my husband’s phone to connect to the grill and my phone constantly disconnects when you start to go away from the grill. The horrible range is shocking and makes this app worthless..Version: 1.2
✓ Keeps unpairingBought the thermometer today, I downloaded the app and the two will not stay paired. I will leave the app running in the background and every now and then I will check the temp to find that it unpaired. It’s easy to do but I lose the temp data and it’s quite annoying..Version: 1.2
✓ Terrible unreliable appThis app is just terrible! Constantly disconnects even when in close range, can not rely on this app at all to monitor temps, so it is basically worthless.Version: 1.2
✓ It’s not JUST a Bluetooth issue…I’ve read a lot of posts about people having issues with the app disconnecting from the grill. Yes, this is a valid point. Staying within a reasonable proximity to the grill is necessary. HOWEVER, there is also an underlying issue with the app. I routinely cook pork butts that require 12-14 hours to finish (3-4 of them/week). I’ve both set the temp alarm and went to bed and stayed awake to monitor it and have had the same result - the app will randomly crash for no good reason. Maybe not 3-4 hours in, but it has EVERY time I’ve used it for a 12-14 hour cook. For those who will be quick to point it out, yes, my phone stays within 10 feet of the grill and yes, I also have background app refresh enabled, in addition to disabling the auto lock feature on my phone and running no other apps. Just wanted to set the record straight for anyone believing this to be a foolproof way to “set it and forget it.” TL;DR: This app works great at close range and for short periods of time. Otherwise, it’s very dysfunctional. Highly recommend the grill though!.Version: 2.2
✓ App is garbageThe app refuses to stay connected unless you’re standing right next to it. Walk away for just a little bit and you’re out of luck. Then you get connect and disconnect about 250 messages a minute, you eventually have to turnOff alerts and just watch the grill personally. The smoker works well...the app is TRASH. If you want the ability to monitor it with your phone go look anywhere else but here..Version: 2.0.3
✓ Does not connectApp keeps crashing. Needs improvements on the connectivity. The thermometer and digital display works well though..Version: 1.2
✓ App disconnects constantlyAlready disappointed with app on first try. Like so many others have said, the app would be great if it didn’t crash every other minute. I can’t leave my phone sitting next to the grill for hours at a time and I think 30 feet away is more than a reasonable distance to expect it to maintain connectivity. If I could connect via my home’s WiFi I’d be in business!.Version: 1.2
✓ App is CrapThe app is terrible! It literally just gets stuck if you go from recipe to recipe, it disconnects at about 10’. Then when it freezes you have to force quit which stops you timer. I want this to work, but it needs stability..Version: 1.2
✓ Worst app I have ever seenI have never seen a Major company put out a low budget, terrible app as bad as this one. Crash’s continually, disconnects Bluetooth etc. they would do better going to the nearest H.S. And getting high school kids to rewrite it..Version: 1.2
✓ Cuisinart Easy ConnectJunk- Find another way or pay for it with wasted meat. So disappointing. Even though it would still lack behind others if fully functional, it has potential to be good enough.Version: 1.2
✓ Seriously?I bought theThermometer without reading the reviews for the app, because, you know, it’s a Cuisinart. You would think a company like Cuisinart would do a better job than this! I will be returning it. Absolutely does not work from the get go..Version: 1.2
✓ Constantly crashesThe functionality of the app is great if it would work consistently. Problem is, it crashes constantly, so you can’t actually keep track of a grill/smoke and save your progress..Version: 1.2
✓ Great when it worksThis app is awesome when it works. Unfortunately, it crashes a ton. Over motored that if you swipe to go to a previous screen, it crashes almost every time..Version: 1.2
✓ Tells temp, Bluetooth is junkDon’t try to be farther than 10 foot away or the Bluetooth disconnects, temp seems to read correct on the unit itself but the app is absolute junk. Waste of 50 bucks.Version: 1.2
✓ App doesn’t workLove the device for the extra probes. But the app never connects. The Bluetooth symbol on the device stops flashing indicating the device connects but in the app it doesn’t connect and continues to spin..Version: 1.2
✓ Keeps DisconnectingNot only is the range terrible on the device itself, the app continues to crash even when in range. Don't use the app and don't buy the product..Version: 1.2
✓ Garbage AppThis app is garbage and needs a major update and overhaul!! You have to be within 10’ of the grill to stay connected. If you leave that area it constantly connects and disconnects and alerts you of this. So the app blows up your phone with alerts. I turned off the alerts on my phone but Apple Watch continues with notifications. Every time you start a new grill seasoning you have to find and connect to the grill. It does not remember your grill. There are not a lot of recipes in the app. I downloaded the Traeger app for the recipes. I love the Twin Oakes grill so far and would recommend it just not the app!.Version: 1.2
✓ App won’t fully pairI bought the thermometer and loved it. Bought two more but the app is garbage. I can’t pair it with my iPhone. It will recognize the thermometer but won’t fully pair..Version: 1.2
✓ App turns down Apple phone volumeIt’s a very basic app, the biggest issue I have is when You open the app, I’m using an IPhone 10, it automatically turns my phone volume down to very low? There is no alarm or volume control In the app itself, so why does it turn my phone down when in use?? It’s kind of important to hear the alarms you set would think...I don’t understand why they would do that ?.Version: 1.2
✓ Constant Bluetooth disconnectAs I was setting up the thermometer, the Bluetooth disconnected after about 60 seconds, literally sitting on the table next to me. It hasn’t stopped disconnecting since. On my first use, it has disconnected about 50 times. I’ve been within 25 feet the whole cook time. It’s very difficult to use with the constant disconnects..Version: 2.2
✓ Don’t botherWorst app I have ever installed. I love my 4 in 1 Cuisinart pellet grill, but this app does not stay connected for more than a couple of minutes. Recipes are few and crappy. Come on Cuisinart, give me an app that compliments my grill, not one that drags its features down. Overall disappointing..Version: 1.2
✓ NopeThe app and the hardware are both garbage. I can’t pair it to my phone, even after restarting both devices. Then tried with my wife’s phone, still no luck. Probes read different temperatures sitting right next to each other! Returning it tomorrow without even using it once!.Version: 2.1.1
✓ Fix this app pleaseIt is ridiculous how often this app disconnects even without movement away from grill. Incorporate more recipes as well. I love my wood creek grill and it’s the best (of four) pellet grills by a long way. This app isn’t doing the grill and experience any justice. Fix it immediately please..Version: 2.0.4
🙂 Cuisinart Easy Connect™ BBQ Positive Reviews
Cuisinart Easy Connect™ BBQ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cuisinart Easy Connect™ BBQ.
⛔ Cuisinart Easy Connect™ BBQ Problems
