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- 86.1SAFETY SCORE
- 4+CONTENT RATING
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SacRT SmaRT Ride App Complaints & User Negative Comments 2024
SacRT SmaRT Ride app received 16 complaints, negative comments and reviews by users. Have you ever had a bad experience using SacRT SmaRT Ride? Can you share your negative thoughts about sacrt smart ride?
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SacRT SmaRT Ride for Negative User Reviews
✓ FIX THE APPI’ve been sitting out in the cold for the past 2 hours trying to just book a bus when they’re not picking anyone up I just saw a bus at crc show up and sit for 5 minutes without picking anyone up then just leave while I was trying to order a ride so I can get on the bus. FIX YOUR APP NOW SO I CAN GET HOME.Version: 3.13.2
✓ Horrible appI can't even get a ride i get the same message over and over. i have no car and lyft is expensive but this bus makes me late to work.Version: 3.13.2
✓ Incorrect InformationI am standing at bus stop 3192, using Location to determine my position on the map and the App stated that my location is outside the service zone and bus 87 just arrived!.Version: 4.3
✓ THE WORST TRANSPO APP EVER !Literally always busy! They never have seats, and if they offer a seat when i request it they gave it away to someone else. Terrible service. The old app was way better smh don’t even waste your time on this..Version: 3.13.2
✓ Was better before they reduced the service hoursBecause of the fact they had to reduce the Citrus Heights zone from 6am to 9pm to 7am to 7pm, it has been worse when it came to booking a ride. I am also sure the amount of drivers was reduced too. It was kind of bad before but made worse with the new hours..Version: 4.6.6
✓ Used to be great but now it is just unusableIt was pretty good before they changed the map and decreased the number of drivers on the road so now I have to wait 44 minutes for a bus that I used to wait for 5 minutes..Version: 3.13.2
✓ Not SmaRTNot worth the app change... With the old app, at least you could get a ride. This new one, however, prohibits me from getting to school because I cannot get a ride. I would ask you to extend your wait times so that riders can actually book a bus..Version: 3.13.2
✓ Worthless AppI reloaded the app because it was supposed to taken in all of Arden Arcade instead it piece mealed Arden Arcade either fix it or get rid of it update this app is terrible either update it or get rid of it.Version: 3.13.2
✓ Worst change yetWith the old app I had to worry about the bus taking 3 hours to arrive. With this app I have to worry about the bus coming at all. Honestly it’s much easier to wait in a never ending line than check the app every minute to find an opening..Version: 3.13.2
✓ Cheap and UnreliableThis app is way worse than the last one, now the people ordering can’t even be put on a waiting list and they’re immediately shut down with the pop up “We’re full please book at another time.” The riders should at least get their orders confirmed, and the bus takes hours upon hours currently I’m waiting at my school trying to book a ride but it’s “too busy” right now and I’ve been here for 2 hours now. Please fix your app.Version: 3.13.2
✓ Hard to get a ride! Not reliable at this timeApp works fine. Your trouble comes when a lot of people seems to be booking during certain peak hours. You are literally kept hanging for nothing. And to try booking again next time. Used to be great but not right now.Version: 3.13.2
✓ Need heads up on pickup locationThe app should feature a heads up on where the pickup spot will be BEFORE requesting the ride, that way people will know how far they need to go and exactly where they need to go, instead of being blindsided by it afterwards. I missed my ride because I was too far away from the pickup spot..Version: 3.13.2
✓ SacRT can’t do anything right.This app does not work at all. It claims the van is ALWAYS full and does not have a waitlist so what is the point? As usual RT has wasted millions of dollars on a transit improvement that does not even function. So disappointed but not at all surprised..Version: 3.13.2
✓ UghFrustrating! Would be great if you could schedule a ride!.Version: 4.6.6
✓ Works great when it worksWorks in a select areas and during off-peak. Peak times are hit and miss with availability. If you’re going to use it, have a plan b.Version: 4.6
✓ Pretty uselessThe bus won’t let me put my destination for the nearest light rail station because apparently I live too far away, so this app is pretty useless to me..Version: 4.3
🙂 SacRT SmaRT Ride Positive Reviews
SacRT SmaRT Ride works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact SacRT SmaRT Ride.
⛔ SacRT SmaRT Ride Problems
