- 94.3LEGITIMACY SCORE
- 94.8SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Drive Smarter App Complaints & User Negative Comments 2024
Drive Smarter app received 49 complaints, negative comments and reviews by users. Have you ever had a bad experience using Drive Smarter? Can you share your negative thoughts about drive smarter?
Please wait! Drive Smarter Facebook comments loading...
Drive Smarter for Negative User Reviews
✓ Lots of bugs1)Can’t open recorded video from the camera through “Gallery, can’t connect to camera’s Wifi 2)can’t use the “Manual” to change Date/Time, no drop down menu or keyboard to select numbers 3)Time is not correct even use the “Automatic “, have to do it through the camera settings.Version: 1.0.5
✓ Great idea. Doesn’t workApp has so many glitches and doesn’t work hardly at all!! Very unfortunate.Version: 2.10.4
✓ Cam shut downs and often failure to come onThe app is pretty good. I like the functionality of it and I really like the ability of having my speed and GPS coordinates water marked on the videos and photos taken I especially like the ability to save important videos and photos taken in an emergency so that I can email them to my insurance provider if necessary that my opinion Is one of the main sellers of the device. Now what I don’t like is it when I first got it I had no problems with it but now, after having it installed in my jeep for a little less than four months, it has started to not come on when my car started and I have to unplug the dash cam and plug it back in for it to come on. Other times I will open a door or the liftgate and the dash cam will start recording. Other times when the dash cam is operating as expected, while driving down the road it will often shut down. By this, by shut down I mean the dash cam will turn off and not turn back on and I will have to unplug it and plug it back in. The dash cam is hardwired into my vehicle and nothing has changed from the first day It was installed to now. Other than that, I love the dash cam, and I love the app maybe I just have a faulty dash cam who knows if cobra could reach out to me and explain what’s going on and help me fix the problem or maybe have me send them this one and send me a new one I would give it five stars instead of the three that I gave it..Version: 3.4.0
✓ App is better but needs improvement.I’ve been piddling with Drive Smarter for over a year. In the beginning I wondered how such a terrible app could actually be published in the iPhone store. For instance, the app could not even show what it was designed to do: show past radar events on the map. It also crashed constantly and failed to connect with the detector blue tooth about half the time. The latest version has improved but is far from perfect. It still has trouble connecting with the detector about 20 percent of the time. However, the app is finally showing radar events accurately and quickly. The latest problem is that the app does not send the maps past radar event to the detector as the old Escort app did with ease. Who has time to watch their phone app for radar events? The app should send the information to the detector with a beep and count down the distance to the past radar event on the detector just like the old Escort app provided..Version: 3.4.0
✓ Waste of moneyThe app is trash ever since they changed it and it makes the Dash cam I have which is the cobra SC- 200D. The app will not connect to the dash cam so I am unable to view files making it pointless and when it does get connected after a very long wait either the app crashes or the camera freezes which causes it to loose connection. This is the 3rd camera I’ve felt with with these issues and they didn’t start till they changed the app. My first camrea started having these issues to I took it back and exchanged it for a new one since it was still under warranty and well the replacement is the exact same issues and my mom has the exact same dash cam and has the same issues with this dumb app. You should have just left the app the way it was. Now I’ve gotta go spend more money to buy a different brand..Version: 3.4.0
✓ Needs Serious WorkApp takes a looooong time to connect your device. I keep getting messages that Emergency file is full. I thought it would loop. But no, I have to delete the file. It takes a long time to get into the file. Once you do, you can’t mass delete. You have to delete individually. However, after deleting a few it disconnects the connection thus not allowing you to delete. Then, it’s says you have no device connected, and asks you to re-enter your profile. This app is very frustrating to use!.Version: 2.17.1
✓ Where Is the SupportLong time many decades Escort customer. Purchased MaxCam with high expectations but sorely disappointed. Radar detector works fine but unable to view dash cam. Resetting device, new SD cards, firmware update all to no avail. Multiple support requests via App ignored. Very frustrating experience.Version: 3.1.2
✓ Not workingBought the sc201 and finally downloaded the app. I can not even get my pictures off of the sd card. It does not even give any indications of police , no warnings, it is supposed to be a radar detector and a dash cam. The dash cam works fine but that is it. I have already filled out a form and sent it to them. No response. Hopefully someone reads this..Version: 3.4.0
✓ Let’s revisit the drawing boardIt amazes me that this app has such a high rating; it has minimal functionality and seemingly only serves to take up space on my phone. It crashes all of the time doing basic tasks such as connecting a device and sometimes it will even restart your phone. Also, we’re in 2023, not 1999 — 5 minutes to load one video means something is wrong. I’ve had this app for nearly two years and I have to say: the developers clearly put in the bare minimum. Either that, or someone has the wrong idea about ergonomics….Version: 2.17.1
✓ App.The app needs an update asap. I’ve been having a hard time trying to get the app to not crash, having difficulties to even view the videos, the “Wi-Fi” connection is awful doesn’t even load anything, and if it does the app crashes..Version: 2.17.1
✓ Won’t show galleryThe camera will connect to my phone but then says the gallery was closed cause it couldn’t load. Have also had issues trying to download videos. They always tie out if I even get the gallery to load.Version: 3.2.0
✓ Issue’s connectingI have the SC 400 camera but whenever i try to connect to it with my phone to access videos and live view of the camera it says it’s unable to connect..Version: 3.4.0
✓ Needs improvementI really love that it’s now available for CarPlay, but it needs some vast improvement as far as map orientation applies. Constantly find myself using the Escort Live app instead because Drive Smarter shows me faced in a weird direction. Please fix ASAP, then it’ll be a 5 star app. Thanks..Version: 3.4.0
✓ Love it, but needs improvementI REALLY want this app to work well. So much so that I’m writing a review, which I’ve only done a couple times for any app, ever. I upgraded my radar after 10 years once I saw the Apple CarPlay feature. I know this app is newer and they still are working out bugs, but here are some things I think need fixed. 1) If you don’t have a destination plugged in, it doesn’t know what direction to orient the map. You either have to lock it to North, or have your phone pointed in the direction you’re traveling. 2) I love how you can have Apple Maps or Waze work in the split screen function of Apple CarPlay, but this one doesn’t. 3) It still alerts marked locations on the app. Overall it’s a decent app, but still needs some work for me to use it over Waze or Apple Maps..Version: 3.4.1
✓ Escort Live is better than Drive SmarterEscort Live is better than Drive Smarter. Four stars for Escort Live because the hot spot WiFi is not reliable on either app. Three stars for Drive Smarter because hot spot WiFi and Bluetooth are both not reliable plus Drive Smart map cannot be changed from North on top to direction the vehicle is driving, as seen on Escort Live, Google Maps, Apple Maps, Waze and every other app..Version: 3.0.0
✓ Slow AppGood camera and set up with radar but Live view and access to files is ridiculously long..Version: 3.3.1
✓ This app is crapWorst app I’ve ever used. I have a sc201 dashcam and even when the app says it’s connected it’s not connected. I’ve lost videos because it never works properly. I’m buying a new dashcam from a company that offers a cloud service so it’s easier to access the videos..Version: 3.2.0
✓ Issues with Gallery and updating firmwareI have had this app and camera for about a year and while the camera takes decent video I have never been able to use the gallery for this app. Now I can no longer update the firmware in my camera regardless of what I do..Version: 2.17.1
✓ Not a good appYou have to have the app open at all times to use any benefits, while using the app for maps and directions it overtakes your phone audio and car audio so you can’t listen to music while using the maps and if you close the app or your phone idles it disconnects from the radar detector. This app should be able to run in the background and stay connected to the radar even when your phone locks or using a different app..Version: 3.0.0
✓ App won’t connect to app again!For the first 6 months everything was great, app and camera connected seamlessly. Couple months ago after an app update, it wouldn’t connect. Manually updated firmware on camera and it worked again. (During this time contacted support and they kept asking questions like I was a 6 year old for details that was put into the email that they seemed not to read.) After IOS 17.3 update guess what, right back to app not connecting again!!.Version: 3.4.0
✓ Not user friendlyIt’s works well for getting the videos off my dashcam, although it’s kind of slow, but it says all this stuff that it can do with directions and how it can show it on the dash cam, but then it doesn’t even allow you to search directions, it says you can do it straight through the app, but the only search bar is when it redirects you to google maps, which doesn’t even convert the directions back to the app it just keeps it on google maps, this makes it where I can’t even use one of the main features the dash cam says it has, directions and alerts while driving, needs to be more user friendly and if there is a way to search directions it needs a tutorial when you download the app so you can understand how to do it, although I tried everything so I think it just doesn’t work.Version: 3.0.0
✓ Serious development issuesI have a SC100 dashcam and the Driversmarter App is the worst thing ever for mankind. When u try to download or even view a video on the app it shuts down. If something happens on the road how will I know im safe with the dashcam if I can’t see my own videos being recorded? Please Fix ASAP.Version: 2.17.1
✓ ZERO STARS!BUYER BEWARE! App will not let me in - just purchased COBRA SC200D - amazing dash cam- but the app is HORRIBLE! I’ve reset my password three times and it repeatedly says “incorrect data has been sent”. Re-registered the app three times and contacted their useless customer support - still nothing. The dash cam is pretty pointless without the app. SAVE YOUR MONEY!.Version: 2.17.1
✓ Used to workUsed to work great now since I downloaded the app again says couldn’t connect to WiFi but everything is connected I been using this app since 2 years please yall do better fix this bug it’s basically uselss.Version: 2.17.1
✓ Just waitingI really can’t rate anything other than what I’m seeing because I don’t have my cameras yet they’re coming tomorrow but what I’m saying is definitely a five star system but I haven’t experienced it yet. I am willing and able tomorrow is the 15th and I should get it in the mail. to work on it but I’m sure I’m looking at some excellent equipment and thank you for being there. My pleasure, Thomas J. I’ll be back at ya..Version: 3.0.0
✓ Keeps yelling ‘Over Speed Limit’The Escort Live app only alerts once per each time you go back up past speed limit. This app instead keeps yelling over speed limit over & over! This needs to be fixed here!.Version: 3.2.2
✓ Better, not quite there thoughAny idea when this app will start work properly? Consistently that is…. It’s getting there, kind of. Device (MaxCam 360C) constantly loses Bluetooth connection still. At least I can SEE my dashcam videos now. Still Can’t actually do anything with them, on the app. Still gotta pull card and put into compute to retrieve media. Would be nice once it all works right. Been 2 years. Upgrade to 2 stars from 1 star same Time last year..Version: 3.3.1
✓ TerribleI’ve had my dash cam for a week, I’ve downloaded the app as soon as I installed y camera, I can’t get any videos to come up. It tells me that my camera is not nearby when I’m sitting in my vehicle. I’ve updated the firmware and the app. I bought the dash cam to have videos, what good is it it if I can’t get to my videos. I’ve sent several emails to the company with no reply’s. I may send the camera back..Version: 3.3.1
✓ GlitchyI have an SC200, this app locks up as soon as I tap live view. It also always says firmware update available but does not work to update within this app, fails every time, says connection lost every time. I updated the firmware from my PC and that worked fine but this app still says there is a firmware update! Like other user stated, time is wrong. Definitely need someone to do some work on this app to make it less frustrating to use..Version: 1.0.6
✓ Don’t waste your moneyJust buy a more expensive better camera. I have a cobra sc200d. It’s given me nothing but issues since I’ve gotten it. It takes about 20 minutes to find a video you want, because you can only record up to 2 min at a time. So you have to try to guess which clip you need to download based off of one screen cap, spend another 5 min waiting for the video to download. Oh and after switching cars it’s basically impossible to set up again so this cameras essentially useless at this point. Glad this was a gift and I didn’t waste my money on it..Version: 3.2.0
✓ Cannot access the videosShows error while playing videos through dashcam..Version: 3.0.0
✓ Works well when it worksI like many of the features that this app has. I like how it connects to my gps. I like how I can easily send out community warnings similar to Waze. However in be driving down the road and all of a sudden it tells me that I’m traveling 187 mph… this make it hard for me to trust the app.Version: 3.3.1
✓ TerribleI cant figure for the life of me how they could release such a dysfunctional app. Does not work at all. Will not pair or even see my 2 devices, a 360 Max detector and M2 DashCam. Completely worthless app..Version: 2.13.0
✓ Still problems...The app looks much better and much more speedier than whatever they first released. However, for some reason even though the M2 dashcam is recording, I can not view what's being recorded and it won't let me save anything to the phone either, please fix this..Version: 3.1.2
✓ Decent App, decent…Better Bluetooth connection would be great. If a radio can just connect, why can’t a detector? Add another hotspot? Maybe have multiple, or at least two hot spots. Or, one actual WiFi and one actual hotspot. i.g. Home WiFi connection when at home and “hotspot” to mobile phone when away from home. Have noticed some spotty inconsistencies with 360c mkii as well. Sure it’s just a software issue. For $700 should be better imo.Version: 3.3.1
✓ Works so slowCan’t see live video. Works extremely slow it takes a while it opens up.Version: 2.17.1
✓ Unsat for the price of the hardwareAfter purchasing Redline360 and M2 dashcam, nothing but problems both with updating the redline as well as accessing the recordings and live view function of the M2. For the price paid for supposedly “superior” products, the app functionality is some of the worst that I’ve seen. Ready to get a less capable detector and camera that actually works with its app the way that it’s supposed to. The minuscule performance increase claimed for the hardware is not worth the frustration induced trying to work with its “supporting” aps. NOT RECOMMENDED. Update after using for a year. STILL NO improvement. These apps and/or hardware are absolutely terrible. Nothing but problems. You think the (expensive) M2 has you covered and is recording as it should. Better check it every day, cause just found out mine apparently counted every video on a smooth highway an emergency, so saved it and filled up the memory card, then not recording more recent vids. They recommend level 1 for the sensitivity, and I had it set to level 2 (should be More difficult to trigger). Actually wanted to love this equipment and aps (long time Escort user for many, many years), but this Redline/M2 (expensive) combo has completely turned me against this company if they can not do any better than this. Wanted to duplicate setup for other vehicles, but after these ongoing headaches, NO WAY. Switching to competitor..Version: 2.17.1
✓ Absolutely PatheticI spent a lot of money on a Maxcam 360. The app is highly touted by Escort. Two months later, the app still cannot give me a speed limit in metric units, and does not communicate the speed limit to my Maxcam at all. I’ve raised this. Nothing has been done to fix it. With the greatest respect, this app looks like amateur hour..Version: 2.12.0
✓ Escort M2 won’t connect properlyNot user friendly to connect , glitches with apple Car play can’t connect both at the same time. Glitches . 1. Can’t change Ap to Km/hr 2. Preview is very slow it “ buffers “ Overall not user friendly ! Needs Tones of work still!!!!.Version: 2.10.1
✓ UnsatisfiedAfter purchasing the Escort Max 360c MKII ($700) and the Escort M2 Radar Mounted Smart Dash Cam ($150) installed the App and have had nothing but problems with it, it connected but then kept telling me my devices were not nearby although phone was about 1” away from said devices. Tried uninstalling and reinstalling but not it won’t connect at all! For this type of money things should work. The App is trash for this type of tech!.Version: 3.3.1
✓ Map OrientationI just did the newest update that integrates CarPlay, and the map does not allow me to adjust so it follows me moving up toward the top of the screen. It locks the map orientation to face north, which is not the best view. I’m guessing this can be fixed with an update..Version: 3.2.0
✓ Disappointed with CarPlay implementationWas about to go pick up a new escort detector but it appears the CarPlay piece is only enabled for cars with touch screens. Both of my main cars have touch pad and it does not show. It does show for 2 other cars I’ve used in the past that he touch screens. Oh well. Back to Waze..Version: 3.2.0
✓ Very unfinishedHard to believe this was released to the public. Never connects properly, my phone and radar will both show Bluetooth connection but in the app it says cannot find device. So I delete the device from the app, and search for new device and is pulls it up no problem. But it doesn’t this every time I want to use the app. Incredibly annoying.Version: 2.10.1
✓ Crashed on iOS16Developers please fix this app.Version: 2.12.1
✓ App logging outI have to log in almost daily, there should be a way to remain logged in for long periods of time. It is super annoying and dangerous because I am usually on the road when I notice that it is logged out..Version: 2.17.1
✓ What’s to like?Wanted to like this app since I have a compatible escort radar detector but it has zero documentation. The Waze app has full documentation on their site on how to use all the features of their app from navigation to what each icon means to how to report an issue on the road. This app has nothing, just guess your way through it at 60mph. drive smarter? How about drive blind..Version: 3.2.1
✓ Sc200d connection is horrendousSometimes takes 10 minutes or more to get to the gallery, scroll once toggle or try to see any clip and it locks up incessantly- basically if i want to do anything with files i have to get out a computer tear out the sd card and donit all manually - totally useless -.Version: 2.17.1
✓ If it ain’t broke, don’t fix it!I haven’t used this app in while but 6 mos ago the app was great. I use Redline 360 with an M2 camera and the app was great. I could watch live video on the top and the map below. I could also adjust my camera view if needed. Now, live video is gone. With the current firmware, the app continuously says ‘unable to download gallery and to retry. So I have a 256 gig SIM card and when full, the gallery is more than likely unable to load the gallery, times out and says try again. Can you please just bring back the simple one touch live view button and capabilities you one had on the main screen???.Version: 3.1.0
✓ Why must you freeze after one videoWe bought this camera simply for the fact you can”watch” and play back videos on your phone or this app rather considering we don’t have a pc or laptop in the semi. It was suppose to be much more convenient.. however we have not seen a single video or footage due to the app literally freezing Every time I try to play anything… please fix this so our $200 dollar purchase isn’t a donation.. because as it stands right now it’s been worthless. An seems like the rest of these reviews confirms they all have the same issue..Version: 3.0.0
🙂 Drive Smarter Positive Reviews
Drive Smarter works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Drive Smarter.
⛔ Drive Smarter Problems
