Braun Family Care Negative Reviews

Braun Family Care App Complaints & User Negative Comments 2024

Braun Family Care app received 10 complaints, negative comments and reviews by users. Have you ever had a bad experience using Braun Family Care? Can you share your negative thoughts about braun family care?

Braun Family Care for Negative User Reviews

✓ Taiwan customerHi, We bought a Braun thermometer but we are not able to use the app to record the temperature from Taiwan. Please could you adjust this or let us know any app we could use it? Thank you very much Ruby Huang.RubyHuangTaiwanVersion: 1.2

✓ PointlessWith no support for Apple HealthKit this app ranges from pointless to useless. Am returning my thermometer and getting the cheaper non connected one. (Also the required birthdate entry is broken first only showing month until a month is selected at which point it automatilay selects the current year, you then you have to go back in to select your birth year).LunchboxNYCVersion: 1.2.1

✓ Doesn’t workI entered all information into the account creation page, including the forced acceptance to their marketing emails, and it keeps telling me I need to fill in all the fields… so I can’t use it at all....gina...Version: 1.2.2

✓ BuggyChoosing a month and year in the age picker is difficult to impossible. I get errors saying the age profile and age selected do not match when they really do. Needs some developer attention..RyanSFCAVersion: 1.2

✓ No Apple Health & Security ConcernIt’s only a thermometer but Braun wants your name, location, zip code, age, gender, device information, height, weight and your first born child. Sure they don’t sell your information that can identify you but they assign a unique ID to your profile. A unique ID, as unique as my name is going to anonymize my data…right, seems legit. Also, no Apple Health integration which seems like a major oversight with iOS devices. I hope Apple just creates a single point of connection, like HomeKit, where your can add your device instead of having an app for all the other devices just so the other companies can have my data. It’s not all bad, it does take the temperature from their device with it’s Bluetooth connection. A device that cost as much as a doctor’s visit where I can have a PhD/MD take the temperature for me and tell me what’s wrong..UrRealHomieVersion: 1.2.2

✓ Cannot Sign UpThe button to accept the privacy policy does not work, so I am unable to setup an account to use the app. Hopefully, they can fix this bug soon..ZaliciousVersion: 1.2

✓ Privacy NightmareThe only way to use this app is to agree to let them sell the information about you and your children’s temperatures, sure it’s supposedly anonymous, but if you know anything about data brokers this is simply not true. Braun and the app developers are awful to require this use of your personal health info, in order to use the app. I might understand if they provided you an opt in option (vs agree or you don’t get to use the Bluetooth) but my family’s health info should not be a requirement to use basic features of a product I already paid extra for (vs the cost of a non Bluetooth version). Braun you should be ashamed..RarebitfndVersion: 1.2.2

✓ Terrible app with lots of bugsFirst, you have to scroll through pages and pages of terms and conditions and accept. Then you have to scroll through pages and pages of other terms and accept. You can finally create an account t after that. Then you can add family members. When setting a birthdate, it wants a month and a year, but the only thing available is a month picker. You can’t choose any moth that is later than the current month, because that would be choosing a birthdate in the future. Yet you can’t choose a different year because the year picker doesn’t display until after you choose the month, tap done, and then tap the exact same field you were on, at which point the year and month picker actually both display at the same time. I can’t add my entire family, as every time I add the sixth member, the app crashes..SilcamVersion: 1.2

✓ Bluetooth pairing doesn’t workCan’t pair the device.Casper HsiaoVersion: 1.2.4

✓ Does not sync with Apple HealthThe app does not connect with Apple Health. Tat makes the appnext to useless for me. Is such an egregious oversight that the I lay explanation could be that they don’t really support this app. The thermometer is good. The app, come on… Also, the signup UX is very bad. Whoever designed this app, has never watched someone actually go through the process of using it. You stub your toe repeatedly because of bad UX decisions. Braun should be embarrassed. They’re known for classic quality design. This is not that. This works like a cheap off shore developed app. Update: I emailed support, per the request of the developer, and unsurprisingly, no one responded. This is effectively an unsupported app.._R1CH_Version: 1.2.2

Braun Family Care works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Braun Family Care.