- 94.4LEGITIMACY SCORE
- 94.9SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Cinnabon App Complaints & User Negative Comments 2024
Cinnabon app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cinnabon? Can you share your negative thoughts about cinnabon?
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Cinnabon for Negative User Reviews
✓ What? Only a Photo is displayed….I deleted the app & then cold bounced my 1TB Apple iPhone 14 Pro Max, launched the app again & continue to see only a Cinnabon photo.. Nothing loads & noting changes. Go figure….Version: 1.5
✓ Does not work in iPhone 11I have an iPhone 11 on iOS 15, when launching the app a pop up appears “app can not be launched” I hit OK and it just closes. Very frustrating. I even uninstalled and reinstalled..Version: 1.1
✓ Cannot select drink sizeTrying to purchase a drink and there is no option to choose size. It’s missing. Try to add to cart and you get an error telling you to choose the size. It’s literally nowhere on the screen. Looks like faulty design where you should be able to scroll down to further options but the scroll doesn’t work properly..Version: 1.5
✓ Gift cardsPlease add gift cards as a payment option..Version: 1.7
✓ Cinnabon yum butIt’s nice to get a free reward when you can redeem it. I’ve gone to the Cinnabon at ocean county mall and can’t get cause it’s not available. Is this why your giving this reward? Very annoying. Then you get a snotty worker on top of it who hates her job. Jeez Cinnabon let’s get it together..Version: 1.1
✓ All I want is a cinnamon roll :(Kinda annoying that it only works for 4 locations, none of which are near me, and maybe email out a different form of coupon for rewards so I can use it in stores..Version: 1.0
✓ Designed so you don’t get rewarded!This is the worse food app I’ve had, the last three times I was there I have not been able to get my points, either because the app won’t take my receipt later or because I have scanned it the place and it simply won’t find my acct, so she tells me to scan it later, and later won’t work either 🤦♀️ bad app.Version: 1.6
✓ Can’t Place OrdersDon’t see the point in the app. I can’t place an order and the stores don’t honor the app promotions. Simply put, they don’t want my business. Thanks!.Version: 1.3
✓ They need to upgrade this app and make it more ModernBarcode does not scan you always have to enter it manually it’s 2022 let’s do better..Version: 1.4
✓ Won’t open appGives error “unable to launch app” everytime I try to open it, on IPhone 8+.Version: 1.5
✓ Where is my local store?How is it your store has locations, including at the mall in my city, but the app only allows orders at 4 locations several states away?.Version: 1.1
✓ What Rewards?I can never scan my receipt to get the points and even if I type in the barcode I get an error message. The only location around doesn’t have the scanner so I can’t even get points at the register..Version: 1.5
✓ Bad ExperienceI wanted to order something, but they have many missing locations! I can’t even get anything nearby..Version: 1.5
✓ Can’t eat rewardsApp keeps giving me error messages when I try to either scan a receipt or enter barcode number to earn rewards..Version: 1.5
✓ App wouldn’t let me orderMade the trip down to Cinnabon and got there 30 minutes before close. The bakery was open but the app wouldn’t let me order saying the store was closed despite me being at the location and the location was still taking in person orders.Version: 1.4
✓ Stores dont accept coupons from appWhat the point of this if I can’t use it went to my 2 local shop to be denied at the counter..Version: 1.7
✓ App refusing to openWhen i click onto the app it shows the little loading spinny thing but never loads.Version: 1.7
✓ Great app, but missing locations.I just recently downloaded this app and I have to say it’s very user friendly. The only downside is that the search function does not find most of the locations I know are in my area. The only one it does find is NOT the closest one to me. If they can find a way to include more accurate listings of their locations I would give this five stars..Version: 1.4
✓ RiggedThey gave me a free Cinnabon reward but when I clicked redeem it said I had 1.5 minutes to use it and I was about 2 minutes from the Cinnabon. I couldn’t even try to use it if I were there since there is no cell service inside. This is principally bad app design..Version: 1.4
✓ Barcode ScanThe barcode scan used to claim rewards from receipts never works. This is magnified since many stores no longer want to scan the rewards prior to purchasing..Version: 1.5
✓ Keeps you on a loopWhen selecting a location and selecting an item or reward it just send you back to location..Version: 1.7
✓ MinibonNot very cinnamon all cut differently some were bigger than others some were very small.Version: 1.5
✓ I don’t see my favoriteWhat happened to the Cinnastixs {CinnaSticks}? Those things were my favorite.Version: 1.5
✓ Need helpI want to use this app, but I can’t use it. None of the Hawaii locations are in it despite having several on Oahu. I know that other Mainland people have been complaining about similar issues and it’s even more egregious for me because I need to get on a long plane ride to use the app. Is this a feature or a bug, because some apps like the Burger King and Popeyes app only caters to the Mainland and leaves Alaska and Hawaii out to dry and I want to know whether I should delete the app or not. Please respond back ASAP. I will change the review if it’s fixed..Version: 1.4
✓ Corporate Greed Strikes Again.To place an order for pickup via the app I was greeted with 2 separate fees. A fee to “pay for the app and the website” and another convenience fee. Unreal. It’s my job to pay for the app, and to pay a fee for the convenience of placing an online order? No. Canceled my purchase and decided not to buy anything. Stop the greed, it’s only gonna backfire in the long run..Version: 1.5
✓ Delivered coldIt’s cold by the time he gets to Delivered cold&the delivery fee plus the taxes and others fees being almost the amount of what I ordered before those factors were charged to the initial item and exact total. But I love this place so much and if they weren’t cold I would of still given 5stars.Version: 1.6
✓ Buy one get one freePromo should come back upon survey Cinnabon overpriced.Version: 1.1
✓ WORST FOOD APP EVER!!Now this app is super easy to use just like other food apps but it only has 4 locations. When you get rewards for signing up and your birthday other locations won’t accept the coupon since they aren’t on the app. That’s the most ridiculous thing I’ve ever heard of and I couldn’t get my birthday reward. Extremely disappointing !!.Version: 1.1
🙂 Cinnabon Positive Reviews
Cinnabon works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cinnabon.
⛔ Cinnabon Problems
