- 49.0LEGITIMACY SCORE
- 49.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
AI Gym App Complaints & User Negative Comments 2024
AI Gym app received 58 complaints, negative comments and reviews by users. Have you ever had a bad experience using AI Gym? Can you share your negative thoughts about ai gym?
Please wait! AI Gym Facebook comments loading...
AI Gym for Negative User Reviews
✓ Great included app with some adjustments neededAll the programs with this app are included with the RenphoAI bike, which is great. No subscription fees like the other brands. However one thing i noticed is that whenever I complete a target exercises training session, the app would close and the session would not record. Would love to see a fix for this, but overall it does not affect my exercise! Looking forward to more great updates and products from Renpho!.Version: 1.6.9
✓ Such a frustrating appWhy do I have to spend an age downloading the same workouts, why can’t they remain on my device and/or be streamed without waiting for it to download, delaying my workout. Had a developer response saying they’ll remain on my device, but here I am waiting for the same workout to download yet again. THEY DONT’T REMAIN ON YOUR DEVICE!! Did a workout recently and rather than finish at the end, the workout kept going and failed to register. So annoying! Also, the ability to create my own custom workouts would be fantastic, but they need to get the app working properly first..Version: 1.7.97
✓ Was good until firmware updateNow the free cycle never starts - frozen screen. Challenges - frozen screen. Im sure its just a bug but sucks right now..Version: 1.7.63
✓ Has Potential, But Highly Frustrating.As the title states, this app has potential, but loading failures, not uploading progress post session and inaccurate training feedback make this very disappointing. If there was an alternative app for the Renpho AI Bike, I’d be using that instead. Just finished a video ride session, worked hard throughout only to find the app didn’t register a single thing. I appreciate it is a ‘free’ app, but come on, please get it to work properly..Version: 1.7.8
✓ CrashesApp crashes after I complete a workout. None of my stats are saved, just complete crash to Home Screen..Version: 1.7.55
✓ CrashedThis app crashes constantly as soon as I completed a exercise. Please fix it..Version: 1.7.42
✓ Not working after firmware update 3/30/22Training show dark screen and nothing works..Version: 1.7.55
✓ It’s okSome silly bugs though - for instance, I regularly see a weekly report: “Finished 4 day(s) this week 80%” - while simultaneously showing that 5 days were finished actually..Version: 1.7.55
✓ Good ideaThe idea that you can get results in the app from your workout it’s great. But the app does not work. It Does not upload results. I have an iPhone 11.Version: 1.7.63
✓ Updated firmware and app not reading bike dataSince updating via the app , I can no longer use any of the app exercise programs!!! 😫.Version: 1.7.97
✓ Middle star due to poor translation to EnglishWithout looking too hard, I’ve found several instances of poor translation that cause irritation. For example, the phrase for positive coaching feedback is not “keep up!”..Version: 1.7.42
✓ Works finePros: Free workouts - no in-app purchase need. It does have variety of workouts from video course, power course and virtual map challenges. I also love the after workout report and challenges. The auto resistance works great too. Cons: - I noticed sync delays which kills the fun when doing virtual challenges and power course. - I can use my apple watch which is great, however, the heart rate zones seems unrealistic. Wish they use the max heart rate data from user’s smart watch or make it customizable Overall, I’m very happy about it. I hope it can be integrated with sports app such as Strava.Version: 1.7.89
✓ Works on iPad mini but not iPhoneAs a free app, AI gym has amazing features. Not fair to compare it to subscription based app, the app can provide different kind of trainings to motivate the rider. It’s working fine on my older iPad mini, but the video only shows on the left side on my iPhone screen. Pretty sure it’s an app issue as the dashboard including speedometer is showing correctly full acreen.Version: 1.7.70
✓ AI Gym will not display HR in Challenge modeI think that AI is a nice app to get you started but I use HR monitoring to pace my rides and it will not display in Challenge mode. It pairs fine and displays in the other modes. The good news is that the bike links with my HR sensor and all the other cycling apps without any issues..Version: 1.7.42
✓ Verification code is in ChineseI cannot read the email sent to my email address to get the verification code. It is in Chinese..Version: 1.7.37
✓ New version No classes dataUpdated with new version on my iPad then all training /video classes shows no data. Please help fix this，thanks!.Version: 1.7.87
✓ Frozen WorkoutIPad version doesn’t seem to work. I hit quick ride but the screen freezes. Anyone know a work around?.Version: 1.7.71
✓ Not working after updateHave been using it for a couple of months now. Then I updated it and it just won’t load at all.Version: 1.7.66
✓ Won’t let me create an accountThe app won’t let me create an account. It keeps saying my password format is incorrect, but it meets the 6-16 characters requirement..Version: 1.0.23
✓ Software update froze everythingApp does not work any more since the last update. Please Renpho, fix it quickly !!.Version: 1.7.63
✓ Useless 😬Updated to the latest version with all its “bug fixes” and every time I try to do the ftp test it crashes. I stop pedalling when I’m done, wait for the timer to complete and then uploading to flash up before it crashes and I get sent back to the Home Screen. How demoralising is it to do that and see that nothing has been recorded. I won’t be bothering again that’s for sure. Other issues are that the fonts are way too small and the tips that pop up give you zero chance to read them before they disappear. Please fix this asap as it’s completely useless at the moment..Version: 1.7.51
✓ Does not connect to Renpho bikeI can connect to the bike with woohoo app, but not from AI Gym after the update..Version: 1.7.94
✓ Petit souci !Parfois l’application à la fin d’un programme ne télécharge pas les données. Il faut éteindre le téléphone,retourner à l’appli et télécharger les données. Une fois sur deux le décompte des calories est le double de ce qui est prévu.Version: 1.7.8
✓ It doesn’t seem to work with HealthI haven’t found how to get it on to record my session in the Health app. That should be automatic n.Version: 1.7.94
✓ AwfulThis is a awful app. It does not log any exercise and cuts of as soon as a work out is finished.Version: 1.7.71
✓ Update disasterWanted to ride my Renpho bike in order to get my heart rate up. Got a message suggesting I update my app. After update nothing works, and bike won’t pair with my iPad. Got my heart rate up alright, but in a bad way! I am so frustrated that I deleted the app, and bike is off to a new home..Version: 1.7.63
✓ Crashes a lotGood app but crashes every time it tries to upload….Version: 1.7.78
✓ Almost a great appFirstly the positives. The massive one is it comes included with the purchase of the bike, so it’s not another subscription you have to buy into. There is a nice mix of ftp sessions, traditional bike ‘spin’ classes and some video sessions which are becoming popular. The app is also relatively lightweight and doesn’t download everything until you request it. If like me you’re a bit of a peloton/AF+/Wahoo user, this provides a nice alternative. I also think the FTP test they use is one of the better ones I have done, and doing it regularly means the ftp program in app is constantly changing to meet your new score. There are a few downsides. Firstly, the app is prone to bugs upon update. Although these are becoming fewer and far between. The biggest issue for me though is integration into HealthKit. It’s pretty none existent in all honesty and if you use the watch to monitor your heart, the calories/distance data is not transferred to the fitness app, only the heart rate, and this is annoying. Overall, three stars. Good little app that enhances the experience on bike, although not essential and does need some issues looking at..Version: 1.7.71
✓ App seems to have a major glitchI used this app for months, just did the upgrade that popped up, now nothing works. Bike connects no problem but no exercises under the discovery tab and when you press the discovery tab it knocked you right out of the app. Anyone else having this issue?.Version: 1.7.87
✓ Network errorIs the app down?? I’ve not been able to connect today…keep getting a network error message. I’ve logged out of my account and now I can’t get back in!.Version: 1.7.94
✓ Wish it could be a bit betterLots of good things. As a free companion app for the Renpho bike I guess it’s ok. Would be great if it integrated with Strava or Garmin connect. Has a few dead ends so if you go to a page there is no exit and you need to close and reboot app. Those should be easily fixed..Version: 1.7.89
✓ It’s okay for freeBut I wish it sync’ed with the Apple fitness app. The only workaround is to ignore the Apple Watch app and use a separate heart monitor. Then just let the Apple Watch workout app run a generic indoor cycle workout at the same time. The other thing that I find a bit irritating is the video challenges. I could be going up a steep incline on the bike, but the video shows a perfectly level road. It would be nice if the video matched the challenge..Version: 1.7.42
✓ Iphone App froze when I start any trainingIt works in iPad but when I use my phone and start a training the app just froze without the 3.2.1 countdown as the iPad app did..Version: 1.7.70
✓ May 2022 Update Crashes App Rendering UselessThe most recent software update prevents the app from even opening. Frustrated and disappointed. It appears I will lose all my saved workout data and must now search for another app to use with the bike. Prior to this I would have given three stars, there was a few bugs but at least it would open and function consistently. Does the software team plan on fixing the app?.Version: 1.7.66
✓ Still constantly having to download classesSuch a frustrating app. When it works it’s good. But every release is a quality control lottery. Current version crashes at the end of downloading any content. Then the downloaded content just vanishes after a random short period. Doubly frustrating as it takes ages to download the content. (Yes, it’s the latest version, yes I’ve rebooted).Version: 1.7.70
✓ Not impressed RenphoThe latest app update has a bug which causes the program to shut down immediately after starting up. It is very sad that the app has not been much improved since it was first released. And now it won’t even run. Renpho, your bike and the app are great in concept but you are failing on execution. Get your house in order..Version: 1.7.66
✓ Needs lots of improvementsIf using iPad will not let you give permission to export data to Apple Health. Does not open in landscape mode on iPads or iPhone so once you start the challenge you have to change the position of your device. No scope for downloading different challenges other than those on the app. No option to hide data such as distance or time whilst cycling - which to some is a distraction.Version: 1.7.25
✓ Pb with last upgradeI downloaded the last update of the APP and sudently, it is not working anymore. Not launching the workout program. Please help!.Version: 1.7.63
✓ Bug with sign upCan’t complete signing up since tick boxes for User Agreement and Privacy Policy are not shown. Contacted app support and they keep insisting that the tick boxes should be there. Already said in email, sent a photo then sent a video all telling and showing the tick boxes don’t show. Really bad support for today’s standard. Figured out myself that tick boxes don’t show on my Iphone7 when DISPLAY ZOOM is set to ZOOMED. After setting this to STANDARD, the tick boxes appeared. This confirms the bug in this app since I don’t have this problem with other apps when DISPLAY ZOOM is set to ZOOMED. After getting the tick boxes to show, clicked Sign Up and got network error. Turned off wifi and switched to cellular data, got the same error after repeating the whole sign up process. Still no help at all from app support. I turned wifi back on and repeated the sign up process and just chose the first country that shows from the list and it worked. Deleted the account and will create it once app team fixes the issue of network error when choosing United States..Version: 1.7.42
✓ Does not work!I was very excited about this bike, but the bike and app do not find each other, rendering both useless. When I go to “pair device “ the bike does not show up, I have tried restarting and reinstalling everything and nothing works. My phone is iPhone 13pro, so maybe the app is too old? Thinking about returning the bike if there is no tech support that could help me get it going. Very disappointed as I like the bike itself, there’s just no way to track the ride or do anything..Version: 1.7.51
✓ Poor experienceFirst there was a login issue that it would not let me login with existing account so i had to use a different email just to bypass this error and then there was the app freezing as it constantly loads to upload a workout after completion… if you restart the app, your data/ workout will be completely lost and unrecorded. Would rather just use other apps at this point, pretty pointless to have an app linked but does not sync properly with their equipment.Version: 1.7.8
✓ Bogue dans certains trainningJ’aime beaucoup l’application et le vélo! Étrangement l’entraînement d’endurance 1h bogue et prend en réalité 1h20 a compléter! Les calories n’augmente presque plus passer la première moitié très étrange Autrement j’aime beaucoup mais ce problème est très dérangeant pouvons nous nous fier au trainning suggèré? Merci.Version: 1.7.55
✓ Apple Fitness Stats not syncing?I have synced on both my Apple Health app and within the AI Gym app and I have Apple Watch, so why then, after a ride controlled by the AI app, was NOTHING transferred to record against my daily fitness goals on the Apple fitness tracker?? 30 mins of an indoor ride and my watch and phone cannot see the activity? Is it me? I’ve followed all the steps. Feedback please!! 🙏🏼.Version: 1.7.20
✓ App doesn’t work iPadI was so excited to get this bike and trusted the brand from buying other products. Finally got all ready for my workout this morning, and what a massive let down. The AI Gym app freezes every time I try to start a workout. Now I have to spend another 30min to an hr to try and figure out another app which I’ll have to wait until tomorrow. Hopefully they fix the app ASAP and I will change my review.Version: 1.7.80
✓ Free workoutsNice ok app. After using this app for a couple of days I wish I connect bike to Garmin watch via Bluetooth so stats could be downloaded to Garmin Connect. I noticed only Power and Cadence stats were available and no sign of speed Max Avg etc since I have to manually enter my stats to Garmin. Seems that speed should be one of the basic stats this app should be recording..Version: 1.7.8
✓ Cant sign upI loaded the App and went to sign up but it says you first have to read terms and conditions but nowhere is there an option to do so am stuck..Version: 1.7.70
✓ Upgraded five days ago - not working at allSo disappointed! Wish I wouldn’t have done the upgrade..Version: 1.7.63
✓ Horrible AppApp doesn’t do anything, it doesn’t load or connect ..Version: 1.0.36
✓ Nothing works since updateUsed to be a great app - I used the workout courses and tracking regularly. Nothing works since the update. I can get as far as selecting a course (or free cycle or anything else) and then it freezes on a grey screen. Disappointed..Version: 1.7.97
✓ You are Forewarned, The app doesn’t load correctlyThe video courses will not load, I've tried this many many times, and nothing! The app is located inside the Renpho app, then look for bike so you can’t find it by just looking for AI Gym in App Store👎👎👎 This app is a biggest disappointment with this bike, and doesn’t synch with Apple Watch either!.Version: 1.0.40
✓ BadUseless app. Expensive bike. All I can do is ride in manual mode and use my Apple Watch to measure my workouts..Version: 1.7.70
✓ Hit your one year…seems to stop workingWas working juuussstt fine until right about when I came up on my warranty. All of a sudden the discovery workouts disappeared. Was told there was a fix. Delete and reinstall. Now it flat out won’t connect. Stinks to have someone who gifted me this equipment to spend so much money for it to not work right before summer. Cheaper Peleton knock off IMHO. You get what you pay for and in this case…not even.Version: 1.7.89
✓ App update is terribleThere was an update on the app, and ever since I’m unable to do anything. I’m about to get my money back if this isn’t fixed..Version: 1.7.63
✓ UploadingI’m not able to upload my exercise results daily so I can’t keep an accurate log of my time distance calories and the rest. It works maybe once out of 4 tries. How can I fix this. I love the bike and the programs and would love to be able to log my successes..Version: 1.6.5
✓ No new functionalityNo new functionality added to this app in years.Version: 1.7.89
✓ Has potential, a little off the mark todayOver the last three weeks, I’ve been using the bike that this companion app is designed for for. It is generally quite good and with a little more work could be fantastic. Here are the bugs I’m currently experiencing: - When using the Power Courses, the inbuilt music keeps changing during a workout, interrupting your flow. - Sometimes the app will crash at the end of a workout. Thankfully when this has happened, I haven’t lost the effort when the app opens again. - Despite the app having access to Apple Health, workouts do not always appear and when they do, duration is noted but no calories. You also do not get credited for your exercise time and activity to help close your rings. I really hope these niggling issues are resolved with future updates. If so, I’ll edit my review accordingly..Version: 1.7.25
✓ Not Happy With The Update!I woke up to see there was an update and was excited thinking that maybe they added some new video courses. Well, they didn’t! In fact they took away ALL the courses under the discovery tab! WHAT?! I can only choose from 3 on the main page. Come on AIGym this must be an oversight. Give us the courses back AND some new ones would be nice. It would’ve been 4-5 stars otherwise… I was very happy with the free content previously..Version: 1.7.87
✓ Sync issueDoesn’t sync correctly with Apple Health and customer support isn’t responsive. Will be returning the bike. Steer clear..Version: 1.7.78
🙂 AI Gym Positive Reviews
AI Gym works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact AI Gym.
⛔ AI Gym Problems
