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Army MobileConnect App Complaints & User Negative Comments 2024
Army MobileConnect app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using Army MobileConnect? Can you share your negative thoughts about army mobileconnect?
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Army MobileConnect for Negative User Reviews
✓ Server not foundThe authentication server is constantly down, making it impossible to authenticate to Hypori..Version: 2.1.6
✓ Laggy, constantlyEverytime I’ve tried to use this app, it rarely ever works the first time. Very unreliable and should be fixed first before considering any new uses for it..Version: 2.1.0
✓ Crashes on 16.3.1App continuously crashes when trying to open it on iOS 16.3.1. Worked great but then stopped after what I assume was an overnight update.Version: 2.0.0
✓ Broken need fixPlease fix it. Broken . Only loading the logo and that’s it..Version: 2.1.0
✓ Drops authenticationAside from the inherent awkwardness of requiring two apps and manual 2FA input, the Mobile Connect app forgets me every 2-3 days requiring me to enter a ticket and wait 10-20 days for a new QR code. Makes the whole system unusable since I can't rely on it to work when I need it..Version: 2.1.6
✓ App is updated but doesn’t work for meI have successfully used this app before to sign into the Army Software Factory PMCS app. It must have stopped working recently. The splash screen loads but doesn’t progress passed that..Version: 2.1.1
✓ Can’t scanHolding my phone up to the monitor screen with the QR code and the app refuses to scan QR code..Version: 1.2
✓ Allow copy from the appMost mfa apps allow you to tap the numbers to add it to the clipboard so you can paste it in the other app. Do that. Also, why is there a moving background when all I am trying to do is remember the numbers for 30 seconds to input into the other app??.Version: 1.2.5
✓ AwfulThe biggest issue I have with this app is it works for awhile the. Doesn’t load again. I have to delete it and do it all over. Issue with that is I am using 2FA for Hypori. So I have to save the QR code to reauthenticate it. Can we just get the app working right?.Version: 2.1.1
✓ Use to workUse to work and worked great for IPPS-A and Hypori. Has not worked in weeks and the contact developer link is broken. Now stuck on blank screen.Version: 2.1.2
✓ ZeroI’m glad the developers updated the UI and the security framework however, now I get an error whenever I try to open the app saying internal data corruption and I can’t even utilize it for the one purpose it’s meant for giving me an authentication code. Please fix this gets a zero out of five stars as of right now as it is unusable..Version: 2.2.0
✓ What’s the Purpose???This app sounds great, and would be fantastic for Apple users. I downloaded the app got it connected using my CAC. Can’t find one website that allows the mobile connect loving option. This garbage and a waist of time and effort. Let Soldiers use this app to connect to all military websites. You will get much more compliance from them if they can access websites and email from their mobile device..Version: 2.1.0
✓ Unexpected Error. Unusable AppI was able to log in once with this app and never again..Version: 1.2.5
✓ UnreliableTeam: the app is unreliable. I am currently away from desk but need to access my A365 environment. I keep getting an error that asks me to restart the program. I have done this three times and have completely restarted my phone with no success..Version: 2.1.5
✓ Another Army system that does not work.Simply put, I want to login to systems using mobile connect because my job depends on using personal mobile devices with Army systems. I only get “invalid codes” or error messages. Intent cannot be met using this system. Please fix it..Version: 2.1.6
✓ Completely UselessI used, rather attempted to use this app for the last 12 months in order to access the Hypori Mobile app. Time after time the app just stops working. It won’t load past the logo screen. Which will lead me to having to delete the app, redownload, and then call the enterprise help desk to get a new Hypori QR code. And then re setup the Hypori log-in. This has happened almost monthly. I give up. I’ve gotten a new phone and I’m having the same issue. This app just isn’t functional. Overall, it really needs a overhaul. It’s completely useless..Version: 2.1.5
✓ InconsistentSometimes it works most the time it doesnt. It just shows the Army logo no codes or anything..Version: 2.0.1
✓ Not workingMy app was not working this morning so I updated it. BIG mistake, now the app just shows a blank screen..Version: 2.1.6
✓ Won’t workGives me an error of internal data corruption. Deleting and redownloading did not fix.Version: 2.2.0
✓ Low qualityWorked a few times then stopped completely.Version: 2.1.0
✓ Stuck on code scannerConstant issues with this app. I’m currently stuck on the code scanner..Version: 2.2.0
✓ App Fails After A Day or MoreThe failure rate of this app is sky high. I’m having to delete and redownload, and register the app each time twice a week or more. I use this for Hypori, but I’m unable to use Hypori because I can’t use this Authenticator..Version: 2.1.5
✓ Ipad orientationPlease allow the the the iPad to be in vertical orientation..Version: 2.1.1
✓ Mobile ConnectApp can not authenticate and fails to register..Version: 2.1.2
✓ Doesn’t WorkJust like anything else the Army gets their hands on it never works. 🤦.Version: 2.1.1
✓ Does not work correctly on iPad.Once loaded, opens in iPhone mode and I can only see the first 3 numbers of the code..Version: 1.2.5
✓ Not workingNot working.Version: 2.1.5
✓ Typical ArmyCould be better honestly 🤷♂️.Version: 1.2.5
✓ Installed the wrong versionAfter following all the iOS instructions to the T, the installed app is for Android. It looks behave and follows Android presentation. All the applications are very jumpy and glitchy..Version: 2.1.3
🙂 Army MobileConnect Positive Reviews
Army MobileConnect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Army MobileConnect.
⛔ Army MobileConnect Problems
