- 82.6LEGITIMACY SCORE
- 83.1SAFETY SCORE
- 4+CONTENT RATING
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First Iraqi Bank App Complaints & User Negative Comments 2024
First Iraqi Bank app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using First Iraqi Bank? Can you share your negative thoughts about first iraqi bank?
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First Iraqi Bank for Negative User Reviews
✓ Facing a problemI just downloaded the app and when i try to sign in, after I choose passport the screen freezes.Version: 2.8.0
✓ زمانی کوردی ئیش ناکاتکە ئەمەوێت زمانەکە بگۆڕم بۆ کوردی، ئەمباتە ناو ڕێکخستنەکانی تەلەفۆنەکەوە، بەڵام لەوێ کوردی تیا نییە. ئایا ئاپەکەتان زمانی کوردی تیا نییە؟ چی بکەم؟ و ئەگەر بتوانن چاکی بکەن تکایە. سوپاس.Version: 2.8.1
✓ BuggfixesNice, but i can’t order a physical card.Version: 2.8.2
✓ Something is wrongWhat is happening with mew update that you guys made today because of that the app is crashing and it’s saying that something is wrong and also I can’t login in or out and also can’t change my password or anything other thing What ever you did need to be fixed please.Version: 1.10.5
✓ KYC Verification takes too longI have been waiting for 2 days and still not verified.Version: 2.2.2
✓ High taxesI’ve been using this app for a long time and when they opened visa direct it was so useful but they doubled the service fee without any warnings to the users, and that’s really disappointing and we lost trust to the banking system of all iraq.Version: 2.0.0
✓ Not workingI upload my every personal information and it doesn’t work👎🏼.Version: 2.8.2
✓ HIGH FEESThere is a plenty of commission for international transfers..Version: 2.7.0
✓ Doesn’t even openSo after seeing all of those ads on tv I decided to download the app and once it uploaded on my phone it crashed right away. This wasnt only for my phone cause I downloaded it on another phone and it crashed on that phone as well. I mean if you’re so eager to put your product on the market maybe make it good enough so that it doesn’t crash right away?.Version: 1.10.5
✓ New update is horribleThe only good thing about FIB was the application, with the new update they messed that up as well. The new interface is like we are back to the age of NOKIA..Version: 2.0.0
✓ High taxIf you don’t follow up your account regularly, your money will be robbed. I purchased an online item and 1$ counted as 1.6 ID instead of 1.4 ! . When the seller refund your money, FIB will return only 85% of your money , not all of them !! Totally garbage for online shopping.Version: 2.7.1
✓ Annoying useless updatesI never opened this application without it asking for an update, i know its good to get updates, but this app requires updates for very minor things that could be done in app, without asking for an update every time we use it..Version: 2.7.1
✓ Lagging issuesI love that FIB is the first online bank in Iraq but it still has laggy issues please fix the lag please please…I almost use FIB for everything.Version: 1.10.0
✓ ErrorNothing is working.Version: 2.0.0
✓ Bottom GUnfortunately, I have to rate this app with zero stars due to the recent changes in the banking system, which include increased taxes and limits. These changes have had a significant negative impact on the overall user experience. It’s disappointing to see such decisions being made without considering the users’ needs and concerns. I hope the developers will reconsider these changes in the future and prioritize a more user-friendly approach..Version: 2.0.0
✓ ڕەخنە بۆ باشترکردنبانکی یەکەمی عێراقی بانکیکی زۆر باشە بۆ سەردەمی دیجتاڵی و بەڕێکردنی کار وباری کەسێ بانکی وێڕای ئاسان بوونە خاوەن هەژمار لەم بانکە من لەسەرەتای دروست بوونیەوە بەکاری دەهێنم لە ناوخۆدا زۆر باشە و خەڵکی بەکاری دەهێنیت وەلێ ئومێدەوارم هەڵگرانی کارتی ئەم بانکە هیچ کاتێک پشتی پێنەبەست لە دەرەوەی وڵات چونکە توشی کێشەتان دەکات.Version: 2.6.1
✓ Errors!Worst version, nothing is working.Version: 1.9.0
✓ DetailsDoesn’t work smoothly.Version: 2.7.0
✓ App not respondingI try to sign up many times using iraqi id and passport to creat an account but it dosent work at all, it keep saying the lighting condtion is bad.Version: 2.4.0
✓ Bad appIt is a very bad application in terms of opening an account and it suffers from a problem in taking a profile picture. I tried it within two days and was not able to create an account..Version: 2.3.1
✓ Iosتا رادةيةك باشة كيشة و لاگى زوري تيداية.Version: 1.10.5
✓ Debit card not working properlyMy debit card sometimes doesn’t work and it also doesn’t work everywhere even thought it says it does..Version: 1.14.2
✓ SfraSfr trin app hata esta bakarm henabi xalchi kurdstani Apple ID nazani drust Ka awja aw appa sfray bakar beni dary tkity space x dabrm lo marexi baxwe baxoshyan nazann aw appyan ku pek henaya kas download naka.Version: 1.9.1
✓ Terrible App, Loads of bugsMaybe instead of spending all your money on ads you could spend a little on skilled developers instead because this app is worse than the first project of IT graduates in iraqi universities. Or hire me maybe.Version: 1.10.5
✓ I have problem creditnals usAccount problem.Version: 2.9.0
✓ Very badIt’s a money board not bank … like fastpay but fastpay better.Version: 1.10.5
✓ DARK MODE3 star because it needs a DARK MODE.Version: 2.8.0
✓ Worst app in time of need!I use virtual credit card to advertise on meta platforms but this is the third time I’m not able to pay my bills, and whenever you contact customer support they lack knowledge and tell you there’s an update we are going to fix it soon, you can’t rely a business on this app actually..Version: 1.12.1
✓ GarbageI waited for about two days and it still says “wait until your account is verified”.Version: 1.10.5
✓ Scam and poor supportI purchased iTunes cards they took my money and never get the cards that i paid for it and also the visa card is not supported from most of the websites poor customer service I DONT RECOMMEND IT TO ANYONE..Version: 1.8.2
✓ تطبيق فاشل لا يقبل التحقق من الصورة الشخصيةيرجى اضافة التحقق من الصورة الشخصية بامور سهلة ، لايمكن التحقق من الصورة الشخصية.Version: 1.10.0
✓ Inquire (in-app verification)What I want to mention is that during the transaction the code OTP is never arrived, even with a high cellular network (Korek). Why you are not using the major updates which let your customers confirm the transaction through the app and not using the Korek or whatever network we have. It's easier and faster and even more secure, because it uses customer's verification such as PIN code or face recognition or even a fingerprint. I live outside the Iraq and don't have the Korek with me, in that case, what shall I do?.Version: 2.8.0
✓ Help & suggestionسلام، له‌م ئه‌په‌دا له كاتێك وێنه‌ت گرتن پێم ده‌ڵێت “No face found ”!! تكایه ئه‌پده‌یت بكه‌نه‌وه به بۆ خۆم وێنه‌ی خۆم بگرم وه‌ك كامیرای عادی !! له‌گه‌ڵ ڕێزدا... ..Version: 1.3.0
✓ Extremely Disappointed with FIB Customer SupportFor over four months, I’ve been diligently sending emails, making phone calls+texts via WhatsApp to address an issue. Unfortunately, none of their support team members bothered to respond. The lack of communication is not only unprofessional but also reflects poorly on FIB’s commitment to customer satisfaction. As a paying customer, I expected timely assistance and resolution, but it seems that FIB’s support team is either overwhelmed or simply indifferent. I understand that businesses can face challenges, but leaving a customer hanging for months without any acknowledgment or resolution is unacceptable. My frustration has reached a tipping point, and I can no longer recommend FIB to others. If you value your time and sanity, steer clear of FIB’s customer support. Their unresponsiveness is a disservice to their customers, and I regret ever relying on them. Remember that reviews are essential for other potential customers to make informed decisions. Hopefully, FIB takes note of this feedback and improves their support processes. 🙏.Version: 2.8.2
🙂 First Iraqi Bank Positive Reviews
First Iraqi Bank works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact First Iraqi Bank.
⛔ First Iraqi Bank Problems
