Pulsebit: Heart Rate Monitor App Negative ReviewsGototop LTD

Pulsebit: Heart Rate Monitor Negative Reviews

4.4
4.46508 star

Total 171 Negative Reviews

Pulsebit: Heart Rate Monitor App Complaints & User Negative Comments 2024

Pulsebit: Heart Rate Monitor app received 171 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pulsebit: Heart Rate Monitor? Can you share your negative thoughts about pulsebit: heart rate monitor?

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Pulsebit: Heart Rate Monitor for Negative User Reviews

NoHow tf do I cancel.Version: 1.8.1

Full of regretsI got this app to try because the quiz in the advertisement looked good. Only had it for maybe a day, canceled the subscription, deleted the app, and completely took it off my PayPal. But every couple weeks I get an email saying that a payment went through for the subscription I no longer have, on an PayPal account that should no longer be connected to anything that has to do with this app. Trying this app is one of the biggest regrets and mistakes of my life..Version: 3.9.0

0 starsDo not trial! I trialed this, and immediately knew that it wasn’t what I was looking for. I unsubscribed, but apparently it did not go through and they refuse to refund a monthly charge!! it’s meant to relieve stress, it is only making my life more difficult. Money hungry thieves!.Version: 3.8.0

Don’t download this app they rob youDownloaded this app got a free trial didn’t like the app ended the free trial and cancelled the subscription before the free trial end , then this app has taking multiple payments of £17 out my bank , I have emailed and emailed they don’t get back and it won’t let me delete my account!!!!.Version: 4.4.0

SCAMDo not download this thinking it will do anything for your health or tell you anything about your health. This app does not ‘use your phone camera to get your heart rate’ it’s just looking for red and “reads” your heart rate. I stuck it on a red piece of paper and got a heart rate of 120 then it tried to sign me up for a “free trial” that’s actually a subscription that starts the day you click pay. This should be taken off the App Store for deceptive practices and being an all out scam.Version: 5.4.0

It won’t let me cancelI chose the 3 day trial for 9.98$ on the 3rd day and I don’t like It the minute I got it and it won’t let me cancel I would like my money not to be taken and the subscription canceled thanks.Version: 1.7.0

Liars and TheivesI am again asking for all my charges to be refunded, since September 2023. I asked you all in September to cancel the acct right after I signed up for the $1 trail because the advertisement that made me want to purchase was not correct. You all did not offer a what type of adhd do you have feature. Your reps even agreed that that they do not offer it. The app was not canceled them. I again requested the app to be canceled on Nov and received NO response. I again asked in Jan and final it was canceled, but am being denied a refund. What features your app offered did not help me, the app did not open correctly on my phone and I when I did try to use it, I could not even use the app properly. Please refund me my money. I asked multiple times for a cancellation. The feature I wanted was not offered The services I tried did not help me The app never opened properly on my phone to successfully use everything. And being told to purchase something else from you all and then request a refund is just beyond wrong!!!!.Version: 5.5.1

To much money for your health🤑🤑🤑When you try and get your results you need to PAY? MONEY FOR HEALTH YOU GUYS ARE SICK ☠️☠️☠️ I recommend Heartify because it is a great free app that really helps me through the day to see if I should rest or not but this app sucks WARNING ⚠️ DONT GET APP!!.Version: 4.5.0

Doesn’t show on watch like the ad suggestsPretty disappointing, I wonder just how much medical data they just grab about me. Wouldn’t recommend. Definitely not an accurate predictor or mood or stress levels..Version: 3.9.0

Pulse bit doesn’t take my…pulse…The mood tracker is okay, I think it sometimes mistakes surprise and excited for anger, or sadness for disgust, but then I think maybe I just express myself weirdly. Or maybe I’m not self aware. But not once since it switched from Reflection to Pulse Bit has it been able to take my pulse. Not once. It’s very frustrating because I paid for an entire year of it, and I can take my pulse and stress with other aps in the ap store, but it’s fine. I’m sure in an update or two everything will be fantastic..Version: 3.0.0

No trial period?Come on folx. Give me at least 72 hours to try it before you force me into paying. I didn’t even get a chance to see a piece in action before I had to commit. No thanks!.Version: 1.13.2

App is uselessNo Blood Pressure monitor SCAM.Version: 3.2.0

SCAMI saw this app on a FB ad that had you scan your face to assess for signs of stress. Kind of gimmicky, but I took the bait. Took the pic, and then was emailed a link to make an account with the app to access my results. It was $1 for a 3 day free trial. What’s a dollar? So I paid the dollar with every intent on cancelling once I looked at my results. The face assessment isn’t even a feature of the app!! What are they doing with my picture?? I feel so uneasy now. After reading all the other reviews about how they don’t cancel your subscription when you request (it will NOT show up in your subscriptions in settings- you have to enter your email, then respond to another email). I went through all the steps and it’s still not cancelled. In fear of being charged $20 every week like all the other reviewers had happen to them, I immediately went online, froze my card, and am ordering a new one to prevent them from stealing my money..Version: 5.2.0

Avoid this like the plagueVirtually any other app out there will have a better support system. I tried for over ten days to get my account cancelled before being charged. They still tried to charge me three times. They need 96 hours to respond, which is outrageous. I did the test on myself, my wife and each of my kids and we all got the same results. Using different programs, we got different results as we should have. It doesn’t work, fake numbers, no support to get your money back..Version: 4.4.0

Never go for their free trail with Apple PayThe management of refund policy is just a scam. By paying with Apple Pay I always make sure which subscription is still active, this one wasn’t there and they charged me for 20€ one week after the free trial, I asked for a refund and I’ve been told I am not eligible for because I cancelled 3h after the renewal plan. This kind of app just look for you money and the accuracy of what they provide is far from the reality and that was my reason of cancelling.Version: 4.8.0

Do not download - this is a scamI did not sign up but paid for a free trial - which was not free - I decided not to sign up for the app as I did not want any more charges yet I have still been charged for a new week I have sent emails and messages ask to to cancel and I have still been charged Please cancel my subscription and refund me.Version: 4.9.0

Survey/$$I got it because of the surveys but you have to PAY for them thats so silly. what if someone cant afford it or they dont want to pay for it but they really want to do a test to see and stuff but they have to PAY?! SERIOUSLY. this is so disgusting like all other apps make it free seriously..Version: 2.0.2

Good app but not accesibleI really like the idea of the app but you cant do what this app is for without paying.Version: 2.1.0

ScamEven after not opting for subscription, they charged for it. I just downloaded it and use it once but they charged me..Version: 4.0.0

Missleading appsThought it was free but they force us to pay for using the apps. It was totally missleading from the ads on facebook.Version: 4.4.0

Can’t cancelCan’t cancel.Version: 3.5.0

Bad appThis app isn’t worth your money! I had to pay a fee using my card and I payed $1 for the subscription and I do not want to be charged and there is no way for me to remove the subscription. I have checked my subscriptions in my settings and it’s not there. When I go onto the app it just shows that I’m a pro member and I can’t see my name or anything. When I did a test online to see if I had any of the symptoms, I wanted to download my documents but I had to pay a fee of the $1. I never got my documents because it just sent me a link to the app. I highly don’t recommend!.Version: 4.0.0

Bad AppI’ve cancelled and they keep taking the money every month. I have gotten no where with the support. No one wants to help. They need to be registered with the ombudsman. How do I get them to stop?????? DO NOT DOWNLOAD THIS APP, NO SUPPORT, TAKE MONEY WITHOUT CONSENT.Version: 5.0.0

Decent app but overpriced; poor customer supportI opted in to the free trial but don’t feel like $20 for a few weeks is realistic Tried to cancel in app — before end of trial but could not. Found an online site to cancel but that also did not work. Submitted like 10x Finally reached support who told me cancelling before the trial does not meet the qualifications for being refunded ?? Not sure how that works. Terrible system. If someone cancels a trial they shouldn’t pay for the app.Version: 4.1.0

Will not allow cancellations, money takenI have tried and tried to cancel this and just keep getting emails to say received my email ! They have now taken the money from my account , I have requested a refund and yet again another email to say they received my email . Why is it so hard to cancel when you clearly give this option to do so..Version: 4.3.2

Cancel my subscription!! awful !I have never even used this app , I tried a trial but decided immediately to cancel- i emailed to cancel which said to wait up to 24 hours . I forgot about it but never got a reply and now ive just been charged a another month. There is no way to cancel- i'm furious!.Version: 4.5.0

Do not use - money is falsely taken from accountsI could not recommended this app or company. Despite contacting them to prevent a subscription being renewed the moment was still taken from my account. You cannot see the payment transparently to unsubscribe as you can with other apps. Very unhappy with their methods and frankly this has increased my stress!.Version: 4.9.0

The app is okay but it’s not with a dime.In the world .. you have to pay for everything. When it comes to mental health .. money should not be a thing. It’s bad enough meds, therapists, hospital visits, hospital transportation is already expensive. & therapists they don’t even talk to you .. they get scared and send you for an evaluation. Let me get straight to the point tho, This app should not cost so much money.. maybe $1.99 a month or so. If y’all really cared about making a impact on a person’s mental health the whole entire app (free version) shouldn’t be restricted.. there’s people out there really trying to help themselves. The most I can do is write 2 entries .. i can do that in a notebook..Version: 1.14.1

Interesting variationI recently cancelled my subscription and took a reading right after. Up until then, all of my readings said I was “zen” or “calm” even when I would be having full blown panic attacks right before the reading. After I cancelled my subscription? It shot up 30% stress level. Paying $7 a week to try it out was cool at first because I don’t have a device that can read HRV —only HR. But now I’m skeptical of the accuracy. Won’t be purchasing again but just a thought about my experience. The exercises/meditation/AI is pretty cool. It’s all in one place. But if you know what you’re looking for, there are free versions on the internet to use. Convenience gave it 3 stars..Version: 4.3.0

Why is it so expensive??I thought I’d try this as I have a lot of mental health issues and trauma… helping myself was an empowering thought! So finding this app was amazing but then?…. 3 day trial then £8.99 per week? Per WEEK?!!!!! I can’t work due to chronic health and cannot justify spending £9 per week on this… unfortunately! Even though I believe from first use it would be really helpful. <sigh> obviously not everyone is taken into consideration when offering this app..Version: 1.8.3

Website signupIm going to keep this short and simple but if you sign up using the website and spend that 5-10 minutes answering the questions to then paying for a trial and they tell you download the app but guess what you can’t even sign in or anything probably the worse user experienced I’ve had..Version: 3.8.0

CanceledHow I can cancel this app ,I don’t like it and also I choose 3 days free trial and I already get e mail for purchase,lucky I don’t have enough money on credit card.Version: 1.4.2

Terrible app do not useThis app locks almost avrything behind a pay wall and doesn’t let you interact with anything behind the first day it is clear the creators could care less about your personal problems and only motive for the app is to cheat you out of your money. Do not buy let alone except to use the free version as it does not work without paying anyway.Version: 1.17.0

Not as advertisedApp doesn’t have the quizzes as advertised..Version: 1.14.1

Waste of time if you don’t want to pay it a fortune.Nothing is free. Money grabber!.Version: 3.5.0

Do not sign up! Fraud! Take your money and don’t give it back!Worst app ever!! Doesn’t do what it says. After this was not what I expected it to be and cancelled my subscription straight away in the trial period this company has still continued to take money out of my account!! They said they had cancelled my account and deleted my details yet still no refund and another payment taken out! Do not sign up there are far better apps out there that will not rip you off! 1 month later and still trying to get a refund only they keep asking for more and more details! Plenty of better apps out there that don’t rip you off and take your money!.Version: 3.9.0

False appThis app never shows true results..Version: 5.5.2

Can’t do anythingSo everytime I open the app and try to write in the journal it wants my consent, I click that I consent but there’s no way to progress past that. It looks like there’s a bit of screen missing? 🤨 I’ve quit the app, updated it and still can’t use it. I subscribed but can’t do anything the app offers other than quizzes and videos..Version: 2.0.1

CancellingWhat a laugh! You cancel on here 7 days later you find it isn’t cancelled and yet another payment goes out. Get in touch with your bank and let the fraud squad sort it out. Only reason I haven’t deleted the app from my phone is incase I need to get in touch with them! Even have an email saying it’s cancelled . Not a happy bunny !!!.Version: 5.1.0

Daily check in entriesI really enjoy this app. However I would like to access my daily check in entries, not just my mood trackers and reflections on those emotions. Is this possible?.Version: 1.16.0

Don’t be misled by the “trial”You will be charged for a full month + the $1 trial fee. I don’t understand the point of a trial if you aren’t able to decide to continue or cancel the subscription..Version: 5.4.0

FakeDO NOT PURCHASE THIS APP IT WAS COMPARED TO BP MONITOR N IT IS KOMPLETELY A FRAUD SEE FOR YA SELF ON GOD.Version: 4.2.0

Refund!Hi, may I please request a refund from your company amounting to $83.01. You’ve been charging my accounts for several times already and I don’t even remember purchasing or getting your app. This is so annoying and disappointing! Our family is having a hard time to make ends meet and you guys are disrespectfully charging me for the amount of $27.75 dollars almost weekly. This is too much for our family right now! Please refund me, ASAP! I already called my bank and they told me to contact you directly. Please prioritize my request! I have been trying to email you but it always says “SOMETHING WENT WRONG”. How am I supposed to contact you??.Version: 3.8.0

Not actually that helpfulThis seems aimless, and today on the first morning I got a message saying “happiness is a choice and today I choose to be happy”. Imagine saying that to someone who had just gone through such possible traumas as death of a family member or if they were abused. It’s just cashing in on people’s woes..Version: 1.16.0

Medical misinformationYou cannot assess someone’s mood based on their appearance and tone. This app claims to be able to assess your level of anxiety and depression based on your pulse also . This is false . You cannot measure someone’s depression based on their pulse, tone and appearance………… It makes me feel sick that so many mentally I’ll people are putting their faith in an app that has absolutely no scientific research supporting it. Not to mention the awful instagram ads that show that this app can measure you level of depression from your pulse….. you are spreading medical misinformation… delete your app …...Version: 1.17.0

ScamI tried to cancel my subscription but it never accepted the cancellations. I asked for a refund and they wanted to know why. Do not trust this app company..Version: 5.1.0

Took moneyThey took 115$ from my bank account!!!!.Version: 1.13.2

Anglais seulementDans l’app store on voit et c’est écrit que l’application est en français… mais toute est en anglais, perte de temps.Version: 2.0.0

Do not purchaseI purchased an add on which I never received. They refuse to reimburse. Buyer beware..Version: 4.8.0

You can’t do anything.I’d thought I would try this out since I have bad mental health but once I started using it I realised that I can’t use anything without paying, and what’s the point of having a notification come in to do a check in if you can’t even do that!.Version: 2.2.0

DONT DO ITIt’s essentially a scam — i contacted them about returning my subscription as the free trial is super short and forgot to cancel — MARGARET in the SUPPORT TEAM legit told me how to unsubscribe( which i obviously know ) and did not reimburse me at all even tho it was immediately after they took my money - DO BETTER.Version: 4.8.0

SCAM!!!Do not download this app! On Instagram, they advertised with an online ADHD test and you end up with an app that measures your pulse. Completely wrong. Total scam for one and secondly, they make it extremely difficult to cancel the subscription. In order to cancel the subscription, you can’t do it via the Apple subscriptions. You have to download the app, enter your details, then scroll down to cancel subscription. After that, you are prompted to visit your email address in order to continue with the cancellation process. Unfortunately that email never arrives instead you get another email from Pulse requesting more information about why you want to cancel the subscription. One particular question stands out asking for a receipt of the purchase. That is absolutely ridiculous. Do not download this app, do not use this app, it’s total scam..Version: 4.5.0

ScamDownloaded this from a Facebook ad, which showed a user scanning their facial expressions to help identify emotions. This is not a component of the app at all. You can use voice recordings or type to record your feelings, but it just says “poor internet connection or insufficient data.” On top of this, the company would like you to pay them a subscription fee (also not shown in the ad of course) to use their mood tracker that doesn’t work. They should have spent less time on their fake ad and more time on creating a real app!.Version: 1.5.5

No free trialLike every other app that Apple has this too costs $ but supposedly has a free 7 day trial. However;when you go to activate your free trial, it wants to charge you $6.99 but also says .48 first week (so confusing ). The bottom line there is no free trial. It will try to charge you $6.99, & without activating it, you literally can do nothing on this app besides move about a few things. but It won’t tell you anything else .so unless you want to pay to have a trial don’t waste your time- lame.Version: 4.1.0

No as useful as billed.I don’t believe it is as accurate detecting emotional stress. It maybe a little better than detector. That is doubtful. It to my high heart rate for stress. It is due to congestive heart failure. It did not pick up premature heart beats. I did the facial emotions or whatever it is called, three times with different results each time. I was angry according to the test. It just didn’t like my inflection. When I moved my head a lot I wa joyful. Lots of bugs in the program. It can screw up people who will rely on its conclusions as gospel and those who need help won’t get it..Version: 4.2.0

Good but expensiveReport is good & has been accurate for the my stress levels however no notification of cost & the App Store had various prices for annual subscription. No notification prior to be charged approximately £25 straight from my bank despite me checking my Apple ID subscriptions several times to try & find out the costs! To then find out to gain access to the guides to ‘help’ sort out any issues you have to pay again. Cancelled subscription & would not recommend!.Version: 4.6.1

Do NOT charge ME for this stuff that I have been long trying to unsubscribe!I tried to cancel / unsubscribe this application a minute after I tried their said “trial” . No response but automatically charge me for $28 USD monthly??? Like really? A scam! You don’t measure someones stress level, this app is absolutely one of the reason I am having this stress right now!.Version: 4.6.1

???Not sure if this is accurate or not.. a lot of the time i am very stressed but it says im ‘peaceful and serene’ so not too sure. this app tells you how healthy your heart is which provides me some comfort. although, i don’t think this app is all that accurate because, even when very stressed, my heart rate is still only in the 50s and 60s. so i think it doesn’t accurately measure stress, really only anxiety or panic - so it’s good for that. either way i do these tests for fun and i sometimes think it acts as a sort of placebo affect (or you could call it gaslighting): if you’ve been told you are at low stress, you may feel as if you are, even if you weren’t..Version: 4.7.1

Do Not DownloadI downloaded this app, and was charged for using the supposedly FREE trial! It was a small amount, but they wouldn’t refund me - just kept telling me how to cancel the subscription (which I had already immediately done once I saw they had charged me). I had to contact my bank and dispute the charge. DO NOT DOWNLOAD..Version: 4.2.0

FrustratingThis app is so annoying. You can’t go back a page if you missed something - you have to close the section and tap through each page until you find it. When you tick the terms and conditions - it doesn’t register and so restricts what you can do. Also looks aimed at children. Glad I only paid for a 3 day trial. Waste of money. More stress to use the app rather than being if any kind of help!!.Version: 2.0.2

Inaccurate readingsDepending on how I positioned my index finger over the camera lens (slight pressure differences can drastically impact readings/results) I received a very wide band of results that, surprise, elevated my stress and anxiety levels. Quora suggests in one post (you can google it) apps like this can be off by as much as 25%. That I believe. Delete this app immediately and go to a minute clinic if you're really that concerned about anxiety, stress or heart health. The app is indeed not dispensing med advice; as such it is in my mind purely amusement/entertainment..Version: 4.2.0

ScamDoesn’t work and tries to get you to pay (Update) they are now harassing me via email since the review I left..Version: 4.7.1

Hangs after scanning faceScans your face and voice to work out how you’re feeling, then it just gets to 100% processed and freezes. Totally crashes. No idea what it’s supposed to do but I tried it twice and it doesn’t work! FAIL. Close and relaunch and it doesn’t remember processing anything. What a joke. Come on, don’t offer to do things you can’t do..Version: 1.14.1

I enjoy it but there’s no reason for paymentI don’t enjoy it because I would have to pay to see my report and it irritated me and I deleted right away so maybe if this app didn’t make you make for it then I would enjoy but I do not you. Should not have to pay especially for people who may not even have the money for this this is why most app are not used because you always have to pay for something. It makes it harder for people when your trying to save for more reasonable things other than apps it stupid and nonsense.Version: 3.1.0

App is not on Apple watchI’m still reviewing the functions on this app, but from the add I got on Instagram, it shows that you’re able to do some stuff on the Apple Watch which after checking it out is not available. Also, from the get go you have to pay for a lot of the features which makes it hard to explore on a trial basis to see if the app functions as advertised; I’ll see if I change my rating after reviewing.Version: 3.9.0

.Good app and all but there’s no point in it the whole app costs money just to check simple things.Version: 3.9.0

I have cancelled my subscription yet still being charged monthly for the last 6 months!I am really struggling to stop the payments going out having had to remove the app, cancel my credit card yet somehow it’s still managed to be deducted from my bank account. Please make it easier for people to unsubscribe.Version: 5.0.0

PointlessFirstly I feel the app promotes itself to be something it’s not. But either way, I tried to cancel my account DURING the free trial, there was no apparent way to do this via the app - so emailed support desk numerous times. Was simply told to cancel via the app, despite (again) there being no way to do it. Now I’ve been charged. I’d like my money back now please..Version: 4.9.0

Avoid!!!Saw an add on instagram thought I’d see what it was like signed up for 3 day trail and after looking around on the app realised it wasn’t worth the money they were asking for. I go to cancel my subscription which took me about 30 mins to find out how to as for some reason this one doesn’t come up on your subscriptions if you have an iPhone but i managed to sort it then 3 days later I was charged £34 I email they straight away as I shouldn’t have been charged then received and email today saying that unfortunately it’s not in the refund policy and can’t give me a refund because I didn’t cancel but I know fully well I did. Now after reading all the reviews I wish I’d never even downloaded this as it seems like they just scam people for there money so if your thinking of trying it out just don’t!.Version: 4.9.0

Do not buy this complete waste of your timeI signed up to the 7 day free trial of this app, I was hoping that it would help me with my mental health and it didn’t and how on earth am I supposed to pay for a subscription when it’s the cost of living crisis it’s awful and I saw this add on Facebook and I thought I would try it out and see what it was like and it took money straight out of my bank account so i uninstalled it completely..Version: 4.5.0

Doesn’t workDownloaded this and confirmed to start the free trial to be then charged for a weeks subscription. Tried it out and it really doesn’t work, tells me all the complete opposite of what is actually true. Don’t fall for the scam like I did. Subscription has been cancelled and app has been deleted..Version: 4.3.2

Terrible app. They just want your money.My little sister accidentally started a 4 day free trial without me realising, which I understand isn’t the companies fault but after that I was charged £8.99 for one week. One week! Customer care was extremely hard to find, and once I had found it I explained what had happened to see if I could get refunded. I told them what email was used but they replied saying that they couldn’t find a payment under that email which is just not true. I was then asked to check on my account to prove which email I used but it was impossible to find any of my account security and details on the app! I mean, there was literally no where I could access any of this. All of this just so they could take my money. I replied giving them all the information they needed and I still haven’t heard back for over a week. Don’t use this if you don’t want to waste your money!!.Version: 4.7.0

Stay awayDownloaded for the quiz, trial for 3 days was $1. Knew immediately the app wasn’t for me so I canceled in less than 10 mins of downloading the app. Come to find out they had charged me for 2 weeks and refuse to refund as it doesn’t meet their “money back guarantee”. They can clearly see on their end that I wasn’t impressed and canceled very quickly. Speaking to customer service is a joke. Upon these issues I looked at the reviews again and this has been a known issue. Save yourself the trouble and just stay away from this app..Version: 3.6.0

Rubbish! It doesn’t work!What nonsense. The Ai picks some emotions it thinks I’ve felt based on my comments. It doesn’t get it right. You can deselect/ reselect so it’s accurate and then when it runs the profile it sets them back. So today my top emotion according to the app was not an emotion I experience and it messes up the score. I’m asking for a refund.Version: 1.14.1

Be careful :/I’ve just started using this app in the past day so this is a very very very early assessment. But right now the AI keeps insisting I look angry when I am not, I’m actually sad and sadder still. Is this why I have social problems? Do I look angry to people when I’m not angry at all? Kind of spiraling a bit. Be careful. Especially as a woman, this is kind of upsetting to me. My perceived anger is received much more differently than a man’s..Version: 1.16.0

Taking money from my accountUpdate.. been in touch with support nothing resolved as they just lie and fob you off.. not eligible for a refund. Cannot show me any evidence of what I agreed to. Plus I never agreed to the subscription.. no free trials for me again. This app is nothing but a con.. get you in with a free trial then when you unsubscribe they ignore you. They are taking money off me I can’t afford they have made me overdrawn but still won’t resolve this issue. I have tried emailing their support team.. couldn’t find an account for me.. now sent me a link to unsubscribe just loaded app again. Sent more information to support team.. nothing.. please help I am stressing out over all this..Version: 4.9.0

Frustration with the appI’ve had the app on both my iPhone and my iPad for about a week or 2, and I’ve had to delete it from both at least 5 times and reinstall it to get it to work, and log me in. I’m trying really hard to deal with grieving & depression, so I don’t need the added stress of trying to get this to work while ‘checking in’. Otherwise the app is great and is helping me keep an eye on my depression while assisting me in journaling on a daily basis as I get through these hard times..Version: 1.15.3

I’m already stressed enough and now I gotta pay?!??This app is so bad. My boyfriend has been giving me back and neck massages for months because I’m so stressed my muscles are tensing up and this ad came at the perfect time, and then as soon as I got the app it gave me all these subscriptions and if I signed up for any of them I’d be broke and so much more stressed my muscles might turn me into Flat Stanley How much more manipulative can you be, targeting people that have enough problems and trying to rob their pay checks too.Version: 3.0.0

Decent but pointless unless u payActually a really good app, I think the payed versions must only be better again because this is useless except a digital diary ahah. Did see potential in the paid whatever so if you get let me know how it’s goes, if u find an app like the payed version free HOOK A SISTA UP G.Version: 1.8.1

InaccurateCompletely inaccurate. Diagnosed with depression and low serotonin- extremely elevated cortisol levels and both times I took this stress test on the app it said my stress levels were low 😂 money grab..Version: 4.3.0

NeatApp functions easily enough. Ties in with the health app and measures Heart rate. We’ll see how the remainder of the the $.49 trial goes. But at $8.49 per week I won’t be renewing. After cancelling the trial it did offer premium features for an annual fee of $25 which is much more reasonable. Compared to the $440 it would have added up to..Version: 4.3.0

ConComplete con took money from my account for a package I didn’t agree to after I signed up for a trial it added extra packages without permission they then tried to take more money from my account and my bank blocked it as fraud. The app didn’t even load and then they tell you to contact customer support who do nothing but tell you they don’t do refunds even when they have unlawfully taken your money without permission.Version: 4.9.0

Such a Deal!At least Welltory gives a week of detailed reports. But they want almost $100/year subscription. Your app only asks for $20/year and/or $7 a week. When I saw that AI would provide insight, I thought this would be different. It’s not. I saw no AI. I’m not claiming that $20 a year is bad, it’s not bad. But when you force a cash grab within a minute of install in order to see any stats, that’s a bit greedy. People want to know what they’re getting before paying. At least offer a week free. The app doesn’t look as professional as Welltory. But the devs could have been better (instead of greedy). This app could be funded through ads. I don’t mind watching ads for results. In fact, the devs could have a money stream while allowing functional use of the app for everyone. It’s sad that the devs are so greedy that they don’t care about those of us who are already tapped out financially. I guess some people just don’t care about others. A shame..Version: 3.4.0

Not happy about itI want my money back, they don’t let me get out of the app, delete my bank account please.Version: 1.7.0

Monthly feeYou have to pay a monthly fee for this app just to even use it as advertised. No thanks.Version: 1.5.5

Very DisappointedDownloaded the App and paid for a year’s subscription on the advertisement saying it will check your blood pressure. It doesn’t. False advertising. Very disappointing. Also fraudulent..Version: 3.9.0

Fraud alert appNot happy Money trapper🤬.Version: 3.7.0

LiesThis app was a complete scam I just read that it was a free trial for three days and then $6.99 after that however this app has tried to take out $30. Consistently since I only have the app for three days. I had to report it to my bank and they’ve been luckily enough able to decline this process is sad to say that I was using this app to become a better stress-free person but the fact that the advertisement is a lie and my card was being charged consistently $30 is very sad.Version: 3.7.0

Falsely AdvertisedI guess the app is okay if you’re just looking to journal and you don’t mind paying a ton of money. However the ad I was shown on Instagram displayed quizzes to understand your personality, past trauma, etc… After paying for a weeks use of the app (because you cannot view anything without paying - also shady and unfair), there’s been nothing available like that at all. All the app does is provide a space to journal your feelings for the day. Not worth it and not what they advertised 🤷‍♀️.Version: 1.14.1

PriceFor VIP if you want to check your stress levels isn’t that important?.Version: 4.4.0

If only -10 stars were possibleDo not use this app. Small print they charge you $20 every 2 weeks. If you decide to cancel and do so, they will continue to take your money. I cancelled 9/30 and they have continued to take the payment and its now November. Cancellation means you stop taking payments. I have been in touch with someone named Margaret who does not comprehend anything. She keeps referring back to their (money back guarantee policy(which is a joke to begin with). Fine and dandy, you pay on the app it immediately disqualifies your guarantee. I get that. Im not wanting any of the money before I cancelled, only since that date. So now they have become thieves. Guard your money and do not use this app. The amount of people they get away with over billing I doubt $100 is going to hurt them. For me I dont like being stolen from and its the principle. If people keep letting them get away with it they will never stop being thieves..Version: 5.0.0

Scam!!! Beware!!App is a scam it has made numerous transactions against my card.Version: 4.4.0

ValueWay outside the price range of most similar products..Version: 3.4.0

Lured in by a quiz that doesn’t exist on the appSaw a sweet quiz which was the whole reason for downloading the app. Instead it asked for payment immediately and a bunch of personal info I didn’t want to share. Useless to me. Great for some. Seems like a lazy way to do your inner work not to mention it’s all tracked by AI..Version: 1.8.3

Cancellation and payment takenI don’t know if there’s genuinely a glitch or not but I do know I keep trying to unsubscribe and I’ve had 2 payments taken and it still has me logged in even though I haven’t used it. I only know as I checked my bank Please fix this and resolve my issue. Fed up of it now And now another payment has been removed and no contact back from the support team. Absolute scam.Version: 4.7.1

WHYYYYYYThis is i great app BUT confused?.Version: 4.0.0

ApplicationIts not giving what I need to know about my mental health. You need to improve more this application..Version: 1.5.5

Too expensiveI thought this app is meant to help you but you have to pay I could just do it myself I thought this app will be different and better then the other apps but it is exactly the same you have to pay just then you can see how stressed you are.Version: 3.8.0

DO NOT SIGN UPI TRIED TO CANCEL MY SUBSCRIPTION BUT STILL YOU DID NOT, U STILL KEEP GETTING MONEY FROM MY ACCOUNT. PLEASE TO THE DEVELOPER OF THIS APP DO NOT RIPPED US OFF..Version: 5.5.2

ABSOLUTE CRAP!I really, really wish I could give this app 0 stars or negative stars. It’s that bad. I saw this app on a Facebook ad and I was excited to have found it. I have used it twice. I was extremely stressed and upset during those readings and both times it gave me super low stress level readings. My heartbeat was over 120 both times. I’m so happy there was only a .99 cent charge for the first 7 days and I didn’t pay anymore than that for it. I have already cancelled my subscription and deleted the app..Version: 4.5.0

Don’t get this appHad the app for over a month an didn’t get any help at all. Everything I NEEDED you had to PAY for..Version: 3.2.0

Not great unless you want to pay! 😔I thought that this app was going to be great because I wanted to see what I truly feel… yeah even I don’t even know what I’m feeling that’s why I was so excited so I got the app. I saw this in an add and it said that it was totally free but they lied! I got the app and I did a test to check out my mood and stress levels and when I was going to get my results it made one more question about how I feel in that moment so I answered and finally I was going to get my result and then I had to PAY!!! I wasn’t happy and I’m still very disappointed. So if the person that made this app is reading this review I hope that you fix this SCAM!!!! Love: M.C.Version: 3.4.0

FreezingI can’t write about the app as it keeps freezing on after I do the first quiz. I’ve tried several times now and it does the same each time 😖.Version: 1.16.0

Media not workingVideos do not work this is disappointing.Version: 1.16.0

Paid and it doesn’t even workI opted to pay for one month subscription as soon as I downloaded this, and it keeps shutting down as soon as I try to “get started“ and put my finger on the camera lens to check my depression… I’m already in this state, and I have resorted to purchasing an app like this to try and help myself… and it’s not even working for me. I really wish I would’ve gotten the free trial because I could’ve canceled it and it wouldn’t have taken my money. This is the last thing I needed tonight..Version: 4.8.0

It’s alright, but not available on the Apple WatchIt’s alright, I saw an ad on Facebook for it and it shows it on an Apple Watch! I downloaded it expecting it to be available on the Watch too, but it’s not! Would really love it to be available on the Watch too! Other than that, it’s alright… Can’t justify paying £8.99/wk for it though. Especially with the recession we’re currently in and everything costing more..Version: 3.2.0

Have to paySo tired of downloading stuff just ti open the app and it be like “subscribe $$$”.Version: 1.8.1

SketchyFirst, I went to their website through an advertisement. Paid $1 just to be sent out of the ad with no access. Then I download the app thinking that’s why it says no account. Now it says no access. So it prompts to subscribe at a discounted price. Then, if you push a button, some of the sale offers disappear. It gives you no results without buying something. There’s gotta be a reason they insist you buy first..Version: 3.4.0

Only responds when you are happy and calmOk, I tried this app for a couple of days and was all fine and dandy when you are calm, happy and content but be in an angry mood, and it comes back with “sorry, you have a poor connection, please try again or submit a new entry”... this makes it a dishonest overview of how things affect you and paints a one sided picture... Pointless.Version: 1.7.0

AVOID AVOID AVOID!!!!!This app is a scam!!!!! Despite being advertised as "FREE," it has been deducting hundreds of pounds directly from my account without my authorization. I had no knowledge or intention of signing up for a subscription, yet multiple payments have been taken since August 2023. I reached out to Apple for assistance, but they were unable to help since the payments do not show up as transactions made through the Apple Store. Moreover, the app does not appear in my purchases or subscriptions, making it difficult to track or manage. To make matters worse, the email provided by the company is fake. If you try to contact them, all you receive are automated messages with no further action taken. I am appalled by this situation and have decided to take legal action against the company responsible. This experience has been truly awful, and I hope that others do not fall victim to this scam..Version: 5.3.3

DisgustingI have cancelled this service several times now and they are continuously nit cancelling me and keep charging me although I have expressed I cannot afford the payments. I am being left stressed and struggling. I will never use this service again and I will not recommend them to anyone. It is a disgusting way to treat someone..Version: 4.9.0

It’s not freeI saw an ad for this and I thought “why not give it a try?” Don’t give it a try. The first day everything that you didn’t have to pay for was working and I thought to myself “ this isn’t bad, definitely not as great as the ad but not bad”. The next day I went to do it again and NOTHING would work, every time I tried to click something it would take me to the subscription page (which are NOT cheap btw). To say the least I’m very disappointed..Version: 3.0.0

False advertisingI did this a couple times and selecting something new each time and it came out as 100% for each one this app is trying to get money.Version: 2.1.0

UselessI paid for something that don’t deliver what was advertised. Just added up my stress level and anxiety. Stay away from this app.Version: 3.6.0

Has its flaws (personally don’t like it)So no.1 is the Lay-out of the app. I can’t look back on my review because it wasn’t set as a check in. It really frustrated me because I only wanted to look back on that long paragraph that I’d written. no.2 is my subscription. I paid $5 and will continue to every week until this is fixed, but I can’t cancel the subscription. I used my personal card and my cards app doesn’t have a feature to disable it. I guess I’ll just have to block my card. Reflectio doesn’t have a feature to cancel the subscription in-app or on a website. I’ve checked. (Correct me if I’m wrong though). The review I wrote was very personal and depressing and a vent, just letting things out. My plan was to write it down in the app all at once and then to soon add on to it in my notebook when I’d gotten home from dinner. But I cant see the review. These are very particular things so if they don’t bother you, the app is perfect, basically. Just my little rant on my experience..Version: 1.16.0

Please avoid this appI use the Oura ring to measure my health data along with the Apple Watch. My problem with this app is that even though it says it’s not a medical device it then spews our information that clearly is - I’d like to know exactly how they make determinations and recommendations based on sticking your finger over the camera lens, who is the team that created the algorithms and what is their expertise and much more. The information I receive from the Oura and Apple Watch are totally in conflict with what I receive from the app and the app data itself offers conflicting information. I would not recommend using this app to guide any of your health-related initiatives or activities..Version: 5.3.3

Not accurateNot accurate.Version: 5.5.0

No try before you buy…If it can’t be tried before committing to the price point, I would not waste time downloading the app..Version: 4.7.1

App is nice but got charged twice post-cancellationGot charged after cancellation. Customer service replied quicky with a decent amount of details but, bottom line, I still go abusivelly charged post cancellation. They said I’ve been subscribed twice -both directly and via AppStore. Wrong. Also, if that would’ve happened by mistake, how do you not see on your side that it’s the same email address?! 30Eur down..Version: 4.9.0

BewareI thought I’d give this app a go, it said a 7 day free trial then you sign up for a subscription. By the end of the first day they had deducted the money from my account, I hadn’t even used the app yet! Customer support simply told me to unsubscribe which did NOT refund my money. Not worth your time, move on to a better app..Version: 3.9.0

Don't purchase this appI downloaded this app and paid the $1.70 to start the trial period. I emailed them the next day to cancel my subscription and didn't receive a response. I cancelled the app through the web subscription cancellation link and received a confirmation email it had cancelled. I did this several times. I was still charged three times including after a member of their customer support emailed me and said it had been cancelled. I was in communication with the customer support team for days where I asked the same questions over and over again with no response. I asked multiple times to be handed over to another customer service representative and wasn't. Finally they said they would refund and then in another email a few minutes later that they wouldn't refund me. I asked if they could confirm whether they were or not and they didn't tell me. They refunded the one charge that was taken out after they had emailed to say that they had cancelled it. They don't use the name of the app either on the bank statement instead using Reflectioapp. I complained through apple but because they make you subscribe through a web subscription it doesn't show up on your app purchases and not all the charges show up for apple to refund. I highly recommend not buying this app. To top it off, I'm chronically unwell and downloaded the app to help with managing it but was charged money I can't afford. Terrible experience. I'd give 0 stars if it was an option. Update: I have been given a full refund for this.Version: 4.9.0

I’m sure it’s greatI was excited to see the potential of the app but after six attempts at recording my first journal entry and being told each time to check my internet connection (which is working fine for everything else) I’m probably going to delete it..Version: 1.5.5

Money deducted from accountMy money got deducted when I was using just trial as I wanted to see before I purchase and it deducted money from my account...Version: 4.6.1

No goodDo not recommend tried for 99cent and cancel it and they took money out of my account and still trying and not giving me my money back. I been trying to contact y’all and y’all reply with your automatic email about waiting and don’t say anything ask for receipt and I sent you a screenshot of the money that came out of my acc. And the sad part is that y’all still trying taking money out after subscription is been cancel.Version: 4.6.1

IT MAKES YOU HAVE TO PAYI DONT HAVE MONEY!! IM ONLY 11 AND I FOUND THIS APP! MY PARENTS ARE POOR AND WE LIVE AT MY DADS MOMS HOUSE/GRANDMAS!! I CANT PAY AND YOU NEED TO PAY TO GET YOUR RESULTS!! I WOULD PUT 1 STAR IF POSSIBLE! 0/5.Version: 4.0.0

Reports don’t workReports never generate. All I get after doing a reading is going back to the start. Super frustrating. Don’t know if I will keep this..Version: 4.6.1

This app is good but I have a slight problemI need a refund as it has taken money out of my bank for a subscription without my permission as I haven’t decided to do a subscription with this app and I want a refund but don’t know how to do that.Version: 4.2.0

WellIt seams like a good game but I’m not willing to spend money for something that souls be free and my experience with these is that I spend the money and the game is rubbish so I’m not going to spend money on something that muncher not be as good as I think it is..Version: 4.1.0

MisleadingAlthough the app is free to download, you need to see scribe in order to see any of your results. I thought part of it would be free but it’s just free to download and it was a waste of time downloading it. Immediately deleted the app.Version: 3.4.0

Stop taking money out of my account. I cancel my subscription long time ago!!!!I have stopped my subscription to you long time ago,yet 3 times you stole the money out of my account. I have contacted service customer,been told that my subscription is cancelled yet again you took money out!!! Stop this nonsense and stealing from people.Version: 3.9.0

Stupid app doesn’t workPaid for a subscription on a link through a instagram link and then it told me to download the app and once i did none of the data transferred over the test it made me complete and it tried making me pay for another subscription also the flashlight testing your heart rate kinda hurts.Version: 3.7.0

Don’t botherAbsolutely terrible service! Never received login email, app didn’t recognise my subscription! Tried to resolve it with customer service - what a nightmare! They keep charging me even though they said they stopped! Please use a competitor’s app. Lost so much money for not able to use the app..Version: 4.0.0

FakeUseless fake app.Version: 1.4.2

SurveyOn the advertisement it showed you could do surveys around whether you had experienced neglect /trauma etc but I can’t find it on the site - there’s nowhere to search. Why isn’t there a search bar? I feel like the product hasn’t provided what the advertisement showed me..Version: 1.8.3

Cannot enter date where to record ?Not obvious app to use … I think it First Time was able to record Thoughts easily now can’t figure it out . May be worth it but on day 3 and after recording two voice recordings can no longer access recording device - Navigating as simple as the images Look Is not so simple -what’s my mental Index today Frustrated 🥸😹.Version: 1.6.0

Eh…It was okay for the first few minutes than it froze and got stuck on “more insights here, tap on stories to find out more” I’ve tried sliding up the app. But it still won’t lemme press anything. Deleting now..Version: 1.7.0

Testing itIt gets a 3 while I test it.Version: 4.8.0

Don’t get this appThey wanted me to pay 8 dollars a week to see if I was depressed. yea that’s cheaper than therapy but the questions where bad. WHY ISNT THIS FREE. stop trying to capitalise off mentally ill people. I hate you. go away..Version: 2.1.0

Doesn’t workPulse reader worked during free trial but now doesn’t work at all. Waste of money.Version: 3.9.0

Never workedDownloaded this app opened the app and all it said was Reflectio THAT’S IT! Couldn’t access anything!.Version: 1.5.5

Can’t cancel my subscriptionThis thing is awful.Version: 4.7.1

False advertisingHi, I don’t normally like doing this but I feel I paid money for something I never got. The marketing hook where you do a survey of your mental state/health where you are sold the idea of getting a summary of it upon subscription was never provided. It’s just an app where you rate your emotions and are given a basic, non- personal sentence relating to that. Waste of money, cancelled subscription almost immediately. Would expect this for free but not for a monthly subscription. The app does include other little additions but still not worth spending money on.Version: 1.15.3

No very goodI did the free trial but did not want to keep it I cancelled the subscription but they charged me anyway. When I emailed them to ask for a refund they just kept telling me how to cancel my subscription. I explained that I had already done that and I that I needed a refund but that made no difference they so unhelpful and I never got my money back..Version: 3.3.0

Poor app and too expensiveAfter several attempts to cancel my subscription through the app and App Store I sent several emails to have it cancelled by maker. Nothing has happened and I’m still paying for this app I don’t want. Not happy at all and will be taking this further now..Version: 4.5.0

TerribleCrashes frequently doesn’t record entries and freezes.Version: 1.16.0

PaiementDommage pour l’application, très pratique comme application mais les frais reliés ne devrait pas être présent..Version: 3.4.0

Customer service is awfulThere is no way to cancel the membership, apart from emailing them. I emailed just under 2 weeks ago and the automated response said I would receive a reply in 24 hours. Here we are two weeks later and still no reply, I have sent a follow up email and am still waiting on a response. In the meantime 2 more payments have been taken..Version: 4.5.0

Needs to connect to FitBitI’m super glad I got this app back, but slightly disappointed that I can’t connect to my Fitbit as my exercise and calories are inaccurate when going by Apple Health.Version: 4.9.0

Great but really expensiveThe app offers really good data analysis but £30 per month it’s a bit off charts. I mean, it’s £360 per year with an stress app, it’s a lot - you can find some nice similar apps costing between £30 e £79 per year. If you don’t mind paying £30 per month for it, it can give you great insights about your mental health and anxiety levels..Version: 4.5.0

Neat butApp is really nice. I love it. But, The weekly charge is way to high, charging people fifty dollars a month for an app that is essentially a fancy journal. So many apps “for mental health” clearly aren’t intended to help anyone so much as make money. I’d have paid a reasonable one time fee, maybe even a reasonable monthly, but this is just sad..Version: 1.8.3

Not worth the priceI was excited this app and to do the journal every day. Unfair does not allow you to go back in and listen/read what you had previously entered. It would be nice if you were able to reflect on your previous entries to grow. Instead you can go back and see the emojis that you were for the day. The app is expensive and not worth the value..Version: 1.14.1

Don’t waste your time. Complete conI signed up to the free trail of this app, hoping it would show my stress level etc and I have to say I was really disappointed. On top of that they charged me for the whole year and I didn’t receive the 7 day free trial - when I contacted “customer support” I was told they couldn’t help me. That’s £20 down the drain for an app I wouldn’t have kept after the free trial..Version: 3.6.0

AppTo be honest the app itself it fine. I bought the premium. A few months later now I don’t really use the app. I tried to find the option in the app but didn’t see it. So I emailed and got one email back about having to go to the app. Emailed them back 3 times saying I can’t find it in the app and asking them to just cancel and I haven’t received anything back. I’m sorry but it’s ridiculous to just now stop responding. I don’t want to continue paying for something that I don’t even use. Please respond to me and cancel my subscription.Version: 4.4.0

Can’t use appThe app won’t let me scroll down the screen. I’ve tried uninstall and install again yet no change. Please help..Version: 2.1.0

NiceThe reason why I gave 3 stars is because some of us need to talk and this app is really helpful but I don’t know why we need to pay for it, some of us don’t have enough money and we need help for our mental health.Version: 4.0.0

Prompt Questions Don’t Make SenseThe actual prompt questions do not make sense. It’s as though this was translated to English from another language or something. And the end of day prompts also don’t make sense. There was no trial for this, had there been I would have cancelled immediately. Instead I lost $50. And emailed them about my dissatisfaction and request for money back, with no resolution. In short DO NOT WASTE YOUR MONEY. There are better apps out there that are free. This one only looks appealing because of the graphics, but the actual help is minimal..Version: 1.15.3

ConfusedLast time I did this I enjoyed it this time I’m so lost can’t find anything I’m looking for plus no information on how to cancel idk but I know I was trying to better my relationships and so I went for a 3 day trial paid for it and all it’s giving me is another option to try 7 days or premium I’m not happy and really just want my money back since it literally hasn’t done anything this far so please please cancel my subscription.Version: 5.3.3

ThievesAbsolutely scandalous blatant theft. Having opted for the limited trial I then cancelled the subscription as it is not suitable. They then continued to take payments beyond any subscription. When I complained they said it was out side of their refund policy. Well my refund policy is that you return money you were not authorised to take. Blatant fraud.Version: 3.6.0

Lured in by a quiz that does not even exist on the appWhen I saw the ad, it showed some interactive quizzes that seemed to be meant to understand better your attachment style, your patterns and your personality traits, and it just does not exist on the app. I was specifically hooked by that. Well, it’s a scam. There’s none of this on the app. It is basically a daily journal with « AI tools » to identify your mood with voice or face recognition and I honestly just laughed when it identified my mood pretty badly afterwards. There’s also a few videos, articles and very short podcasts with really basic stuff on stress, mindfulness and other similar topics. I really feel like I fell into a trap. There’s no free trial, nor a little tour of the app before you pay. Don’t buy!.Version: 1.14.1

Hard to cancelI can’t find how to cancel the subscription I didn’t want in the first place. I went for the free trial, forgot about it and was charged £40 even though i don’t even have the app. They wouldn’t refund me so I’m now trying to cancel so I don’t get charged again and I can’t see any way to do this. I’ve contacted apple and I’ve contacted the app owners but haven’t been informed yet as to wether my subscription will auto renew or will be cancelled. Not really very impressed. It’s a bit dodgy when app makers don’t make it easy to cancel a subscription. I’ve been going through a lot of horrible mental health issues lately and got the free trial and didn’t even think about being charged, i must’ve completely forgot about it, i don’t know because my brain hasn’t been completely with it..Version: 4.9.0

Good idea but doesn’t read rightI like this concept but the readings are way off. Keeps saying my pulse rate is 58 when my Apple Watch and the doctors had very different readings. I have a high heartbeat so every time it says the same number I know it’s not right. Also confused on how it reads my energy levels. I find it funny it always says they are high when at different times of the day even at 4am I did it and I know I had no energy then. Just feel like this could give false information to people..Version: 3.5.0

Bad start!Just joined did a test, said I was low & suggested I should do four things to de-stress. Start knitting, play with a pet, ride a bike or watch something funny! I took up knitting once, whilst the the group knitted a scarf each, I managed eight loops. Before you think that’s bad, the teacher made me the first five loops. 2 I don’t have a pet 3 I can’t ride a bike 4 Not likely to be in the mood to watch something funny after failing at the first hurdle with the first three!.Version: 4.8.0

Unable to cancel subscriptionI signed up to this as a trial and then when I tried to cancel - it tells me to login - which it doesn’t allow me to do. When I do finally manage to log in I’m told to access ‘ settings’ to enable cancellation - nowhere is there a ‘settings’ option. When I go to FAQ’s it simply says ‘cancellation. To cancel’ with no further information. This is a rip off and they have taken a payment that I have not authorised. This is a rip off and a scam. Please do not sign up to this app. When I’ve emailed, I’ve simply received generic advice back saying ‘access settings’ and with no user friendly information. Please do not sign up to this scam app.Version: 4.5.0

Very unhappySo I was very unhappy with this app so I tried to cancel it the next day after I download it because it really didn’t match any of the things that were going on with me. So I think it’s a joke, and when I went to cancel my subscription. Keep in mind I wanna warn everybody on here that you have to hit cancel your subscription then you have to put your email in there and then you have to cancel subscription again and then you have to wait for an email to be sent to you and then you have like 20 seconds to cancel it from that or they charge your account $20 whether you want it or not. Unfortunately for me when I did it for some reason I didn’t get my first email not to mention I am a single mom of four kids and then I also watch other peoples babies and so I possibly unfortunately pay close attention to it probably to hit the second time to get it to go to my email. and so I got charged the $20 and when I got that charge I made sure to be super aware to make sure that it definitely got canceled!! Let me tell you I have never ever had to do so much to cancel a subscription ever so it is absolutely ridiculous and it is like a trick to where you still get charged if your not completely careful!! So I just wanted to warn Everybody so you don’t lose $20 like I did!!!.Version: 4.7.0

WhyIt was fine till you had to pay to cheak your heartbeat.Version: 4.6.0

Useless0 stars if could. You can’t even try the app without having to pay, and when you do it’s crap. Save your time and money and get another app!.Version: 4.6.1

Can't help people if app won't openIt was working for the first few days and it was helpful, providing an outlet and information that can help with my mental health. I bought the subscription as well but it was a waste of money because after a few days the app would not even open. It is disappointing because you think that you get help (I recommend an actual therapist though for those who need it)but you just get frustrated. If it worked consistently, maybe it would be a better app but for now I'm disappointed..Version: 1.15.3

Do not use.I tried out the trial period 2 months ago and cancelled 1 day after getting the app (within the trial period). I have since been charged almost £20 every 2 weeks, continuously asking the company to cancel and refund me with ZERO communication back. I have now had to raise a fraud claim with my bank to try get the money back. Do not sign up to this app..Version: 4.9.0

Just buy a journal.Honestly… this app isn’t worth it. Just get a journal..Version: 2.1.0

DO NOT CLICK!I can’t stress enough do not click this app. I clicked the “free trial” & they signed me up on an ongoing account where money was deducted almost weekly and it was impossible to cancel. I had to email several people and almost look into legal action just to cancel a subscription that I never even agreed to. Once I actually found a way to contact them, they left my email sitting there for days before actually getting back to me. Honestly do not even click this app! I also in regards to the app itself, also very misleading. I would use the art seconds apart and get an extremely different reading/answer. These people should be ashamed for creating such a scam app..Version: 3.5.0

TrashTrash.Version: 5.1.0


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