Ford DiagNow Negative Reviews

Ford DiagNow App Complaints & User Negative Comments 2024

Ford DiagNow app received 9 complaints, negative comments and reviews by users. Have you ever had a bad experience using Ford DiagNow? Can you share your negative thoughts about ford diagnow?

Ford DiagNow for Negative User Reviews

✓ Ford Diag now/ VCM LiteSo I bought the VCM Lite as a cheaper route than purchasing IDS license. Also VCM3’s are on back order. Reading through the rotunda site seemed like this was a powerful little tool. Which it is. However, what they do not tell you is, there is a model year restriction. I have an 09 F-250 that I’m needing to diag. The app states that no data is available for this model year. Connect to a 10 model, and bam it works just fine. Tried tricking the system by inputting the 2010 VIN in for the 09 truck. It automatically reads the 09 VIN, and will not let you proceed. I’ve talked with rotunda about the issue. They state that there is no model year restriction, but advise me that they do get calls everyday for the same concern. Long story short, $540 for the VCM Lite, and $145 subscription for their service, and this thing doesn’t work on all model years. So I’m out almost $700 for something that’s not going to fully benefit me. I hope this helps someone before they decide to make the same mistake that I did. I did my research before purchasing, but never found any model year restrictions. Even Ford can’t determine there are. Hopefully they will patch in an update to take care of this concern. The product does work flawlessly on anything 2010, and newer..Diesel life2001111Version: 6.8.1

✓ Worst application ever.This app fails to connect, it fails to function. Therefore this faux app is junk to the consumer..American smithVersion: 6.8.3

✓ Won’t openCrashes when opening$500 for the tool and can’t use.😗🍺Version: 6.7.6

✓ Not working on IOSDon’t seem to connect on iphone 13..Mach1driverVersion: 6.8.0

✓ Great feature but you can’t scan the vinFeature shows that it has a scan tool to scan the vin# but it does not work. You have to manually enter the 17 digit Vin every time you use the tool..JFO509Version: 6.8.3

✓ Can’t perform basic service functionsBMS reset - nope Brake maintenance mode - nope OBD2 code reading on none fords - nope So this is not a good or cheap alternative for someone starting out as a tech. Getting a cheap aftermarket scanner has more functionality. It reads codes and programs keys on a limited amount of Ford vehicles. Probably a good tool for a parts counter person or a service advisor that wants to program a key or check codes instead of giving to a tech. Oh and I tried to scan codes on a Toyota and it couldn’t do that either..Gary LownVersion: 6.8.3

✓ Doesn’t workUnable to scan VIN..LkopordVersion: 6.8.3

✓ App doesn’t openApp crashes immediately after trying to open.BigolmatVersion: 6.7.6

✓ Still needs workI think the device is awesome but the app needs work. It won’t let me stay signed in. It will crash when trying to hook up to the car. Like I said it is awesome just needs a few kinks worked out..Wewwedgj hvchbggcdVersion: 6.7.6

Ford DiagNow works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Ford DiagNow.