- 91.0LEGITIMACY SCORE
- 91.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Kung Fu Tea App Complaints & User Negative Comments 2024
Kung Fu Tea app received 38 complaints, negative comments and reviews by users. Have you ever had a bad experience using Kung Fu Tea? Can you share your negative thoughts about kung fu tea?
Please wait! Kung Fu Tea Facebook comments loading...
Kung Fu Tea for Negative User Reviews
✓ Cute app needs workEver since the new update I can’t add funds to my wallet. It keeps giving me an error even after I delete and re install the app..Version: 2.4.4
✓ No Apple PayNo Apple Pay integration. Pretty sure their storing your credit card information in an improper way. Ie. it’s not private or not private and not encrypted. Will be deleting and not reinstalling but who knows if they’ll delete my card info or not..Version: 2.4.2
✓ Good Start, But Still Need Apple PayE-Mail verification is a good start toward security and privacy. Lack of Apple Pay is still why I cannot receive promo offers because security is more important than the offers can provide. Given all the complaints about payment issues, I cannot believe that KFT continues to fail to provide customers with the security and convenience of mobile payments like Apple Pay / Google Pay..Version: 1.15.0
✓ Bad AppFrequently logs me out and forgets my payment method. I’ve also had issues adding a gift card to my account and the customer support did nothing to resolve that issue..Version: 2.4.4
✓ Email VerificationY’all really should’ve put more than one way to verify the account. I can’t even use the app because I’ve been having trouble with my email and there are zero other options..Version: 1.11.0
✓ Can’t get past the registrationThe app makes you create an account. When you get to phone number the number keyboard comes up. But there’s no enter button and the keyboard is over the next button so you are stuck there..Version: 1.9.4
✓ Slow, not updated enoughLike the other reviews say, the app moves slowly and the promos listed are not up to date. Or maybe the company is just trying to get even more money by not allowing promos to apply to app orders? So that you either have to order in store for the promo or give up and order for pickup anyways? Also, what’s up with the *24 hour* expiration on the free boba promo when you download the app? That doesn’t sit right with me either.Version: 1.12.2
✓ The app does not support users who are low vision and need enlarged font on their phoneI can’t use the app because it doesn’t support dynamic font scaling when enlarged font is used as an accessibility option. Not very cool for your low vision customer..Version: 2.4.7
✓ Updated app has tons of issuesThe credit card gets deleted randomly. The bubbles won’t get credited when scanned at the store. I have to keep emailing to get them to credit me the bubbles, and it takes them weeks and multiple tries to do it. “Oh you probably didn’t input your email or phone #” No, they’re in there, your app just doesn’t work. I never had issues with the old app, but the new app is horrible..Version: 2.4.4
✓ Good but could be betterOverall, the app does what it needs to do. It allows to place orders ahead of time and for the most part works. I would like to see some new features added to the app to make it better. I would like if there was a detailed nutrition section on the app for each drink. It would be awesome if there was a calorie calculator added when creating a new drink so I can get a more precise idea of the nutritional value of the drink I’m ordering. Adding the ability to login with Face ID would be another awesome feature. Overall, I enjoy the app but wish it would get updated..Version: 1.15.16
✓ Fix itThe app worked perfectly for the longest time and now it’s been broken for weeks, where is the fix? The latest “bug fix” update did nothing for the login and password problems that everyone is having. Look at the recent reviews and do something about it.Version: 2.4.0
✓ No options not to use rewardsI tried using my T-Mobile Tuesday $2 off coupon today. Found out with the new app that I cannot NOT use my rewards money. There’s no option not to use my rewards money and only use my T-Mobile $2 credit. I was forced to use the rewards cash that I was going to save for another day. I don’t like this new feature on the updated app..Version: 2.4.2
✓ More glitches than features.This app is unstable. It randomly forgets/deletes my payment information, making me suspicious of their data security. Attempting to reset a password resulted in 8 separate emails and a verification loop I feared would never end. The location feature rarely functions and my rewards points change without reason..Version: 2.4.2
✓ My account got hacked and I lost $52I started using the app since the store recommended using it for pickup orders, and within 1 month of using it I got charged for $52 in the beginning of July and my account was deleted. App has serious security issues and needs to be fixed ASAP!.Version: 1.13.1
✓ Bad appI feel KFT is not honest, always try to take more money than what you think you are paying. The app doesn’t show you that you are getting the discount that you think you are getting. End up paying more or I have to call to get refunded.Version: 1.15.17
✓ Takes foreverHorrible app. This app takes fifty years to sign you in as the process is so many steps it’s not worth having. Not only that but to even order you MUST give them your information. Horrible design, terrible product. Unless you make the app easy for me I will not use your product..Version: 2.4.0
✓ Won’t let me pick a password nowSince they had me reset my password since they revamped everything. Now I can’t log in my account and change the password. Any password I put is invalid I try about 20 different password all including and not including caps and numbers and unique characters..Version: 2.3.0
✓ Glitchy and inconsistentCancels orders, credit card or payment suddenly doesn’t work, doesn’t register certain parts of orders, the list goes on. The deals aren’t very good and the seasonal drinks aren’t usually up to date. They don’t specify which drinks have caffeine so you have to guess, and drink alterations aren’t always available. I wish they hadn’t changed from their old app, it’s been a frustrating downgrade..Version: 1.9.4
✓ Login not working + “admin changes”It took me about 5 password resets and app installs in order for me to log in one day, and it said I had around 1600 bubbles, only for me to log in later the same day for them to be taken down to 40. The next day, the session expired so I tried to log in but it still gives me the same error of “password or email incorrect.” Please fix this and give me back my bubbles.Version: 2.3.2
✓ Accessibility and usability are lacking for some of usThis app needs to be more accessible for blind and otherwise disabled people who use voice over technology or other screen readers..Version: 2.4.4
✓ Limited usefulnessIt is difficult or impossible to access, advertise special by way of the app. I found it cumbersome to use, particularly the login ritual and very limited and usefulness with a menu this small you should be able to access everything easily in the restaurant it does not actually save you much time, if any.Version: 1.15.17
✓ Frustrated!I’m really frustrated because the newest version keeps kicking me off and I have to keep logging back in via email. Please fix this issue so I don’t have to keep logging back in!!.Version: 1.15.16
✓ Can’t reset password but I need to make a new one?I hate to leave a bad review but I’ve both uninstalled and redownloaded the app several times, been told to verify my account. I do , then it tells me to change my password so I try to but it says it can’t? And even with a reference codes I get to reset , it says those codes aren’t valid? 😭😭 idk why it’s been like this. I’ve even waited several days and tried again.Version: 2.4.0
✓ New appIt’s had to place an order, it has a glitch keeps flashing, can’t press button. Takes forever to place order, I put my location, and try to place my order, takes me back to location..Version: 2.4.2
✓ Still slow and full of bugs even after updateEven after the updated version, this app is still very slow and I have to uninstall and reinstall just to make it work….probably one of the worst apps for Boba..Version: 2.2.3
✓ Keeps saying my password is wrongEvery time I try to log into the app it keeps telling my my password is wrong and even when I change it still says the same thing. I tried to delete the app then get redownload it then log in but it still tells me it’s wrong..Version: 2.4.2
✓ This app is at another level of garbage.This app is horrible secure and bad at its own system. Someone used this app with my account and easily bought $200 worth of gift cards on the app with secure or anything. They used my saved payment and bought it, no question asked, just straight from my account. And the funnier thing that this app don’t even have any other extra step of secure when you do anything. Do not put your card number in this app. Do not use the app. I wasted an hour of my life to report to my bank and I’m waiting to get my money back..Version: 1.15.17
✓ Flavors/Options not availableThere has been several times that the app shows a flavor available at my local KFT but when I order through the app and arrive at the location I am advised that they don’t have the flavor and I have to pick another flavor (which is another wait). If the location doesn’t have the flavor then the app shouldn’t show it available at the location..Version: 1.15.17
✓ Password ResetThe app keeps loggin me out everytime I open it. I go to put my password in and it gives me an incorrect error. Even though I know it’s not incorrect I change the password in hopes to getting into my account. Literally as soon as I reset it, it says it’s incorrect. At this point I just want access so I know my card information is no longer on there so I can delete it and be done with it. Screw the points!.Version: 2.4.2
✓ Could be betterNo longer able to add and pay via Apple wallet. Not all drinks are available through the app. Minor changes, but would make a huge difference..Version: 1.15.17
✓ HackersThe worst app! Not safe to add card information to. When you try to get a refund for a delivery sent TO ANOTHER STATE, the store cannot refund you and you are given a round about answer from GrubHub. Do not trust this app with your payment information!!.Version: 1.10.6
✓ Worst reward appI always have to take time to sign in to the app. It’s now telling me i have to reset my password because of a new system yet it won’t let me change it. I shouldn’t have to put money in it to get points i should just be able to scan and pay with my card in case it’s a quick stop. Horrible reward app the worst that i have. So horrible that i don’t even use it when i purchase which discourages me from even purchasing it unless rare occasions..Version: 2.3.2
✓ Terrible security, impossible to contact supportMy account was hacked and used to fraudulently purchase gift cards half way across the country from me. No notification that my information was changed within the app. When I realized the change and charges I couldn’t even easily contact customer support. I couldn’t even delete my account in app, I had to fill out a google form, which is ridiculous..Version: 1.5.4
✓ DisappointingIntegrity in this world of apps and paying with an easy scan is difficult with so many predators but to not even acknowledge a huge fault was disappointing. I get it can happen to anyone but to continue to get pretty harassing emails about ticket #s and have to repeat myself of an issue where evidently there was a hacker either within their store/company as several large sums of money was taken from my account (not orders as they were even amounts $100). I was panicking and no one could seem to assist and when finally via Email it was resolved that’s pretty traumatic to have 3-4 pending $100 charges from this app..Version: 1.15.15
✓ Can’t Reset PasswordI hadn’t used the app in awhile and when I returned I was prompted to update the app and reset my password for a “new experience” in the app. This was in January 2024, it’s now March and after multiple attempts to reset my password, uninstall and reinstall the app, and reach the site via their “Contact Us” page I have been unable to access my account. I have rewards points and money in my account. Luckily when I order in store, the cashier can still use my phone number to add rewards but there’s no reason why I shouldn’t be able to access my account. It’s really frustrating..Version: 2.4.2
✓ Slow since updateEver since this update, the app has been slower to open. Hopefully you guys will fix it to be like before where it’s faster..Version: 1.10.3
✓ Accounts can no longer be accessed. New acct only work for couple weeksWhen KF Tea moved to new app. Everything was working fine until a month ago (Jan 2024) I can no longer access my original acct. Reset doesn’t work. No email sent to acct. Had to creat new acct with new email. Worked fine until April 1, 2024. April 2nd, we got logged out and can no longer access the new acct. Money lost. Points lost. Def driving customers away from business..Version: 2.4.4
✓ Only accepts card - don’t do itThese things happen all the time. Small databases like these holding credit card information are easy targets for ransomeware attacks, and hacks to get access to this info. They need an alternative form of payment. 1 star for now, until then avoid. It’s so easy to implement, there is no excuse..Version: 1.15.17
🙂 Kung Fu Tea Positive Reviews
Kung Fu Tea works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Kung Fu Tea.
⛔ Kung Fu Tea Problems
