Vio.com: Hotels & Travel Deals Negative Reviews

Vio.com: Hotels & travel deals App Complaints & User Negative Comments 2024

Vio.com: Hotels & travel deals app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using Vio.com: Hotels & travel deals? Can you share your negative thoughts about vio.com: hotels & travel deals?

Vio.com: Hotels & travel deals for Negative User Reviews

✓ Worthless. Takes your info.Doesn’t actually do anything other than take all your info. Got roped into installing the app under the promise there was an “app only” deal. After installing the app and giving it all my info, all it does is link to an outside site, where you have to make another account. DONT INSTALL THIS.🚗💪Version: 0.88.0

✓ Deceiving priceWas shown a lower price before booking and vio booked me for a much higher price than i was shown. Once i booked, the higher price was charged on my card. They dont have a number to call and only a contact form to contact them. So no phone and no chat. Stay away from vio. Do not recommend.Bxb78Version: 0.81.0

✓ Still can’t see booking I made for 2024Not too impressed to be honest. I made a booking for end of May 2024 and it is not appearing on ‘my bookings’. Any idea why???!.Theresap1701Version: 0.75.0

✓ Avoid this app at all costs, not worth the hassleI’ve heard more excuses from a six year old. Pass on this one, you’ll thank me later..GreenmonleyVersion: 0.82.2

✓ The worstI booked a room to stay new year with my pregnant wife in a SAN Augustine; I travel over 5 hours to spend new years there; when I got there my reservation was changed..Iklaud_boyVersion: 0.88.0

✓ Never using them again.I reserved a room and sat around waiting about 6 hours. The hotel finally said they will put me in a room and have the manager take care of it in the morning. The money for the room was taken instantly yet the hotel never got the reservation. The hotel ended up charging my card on file (due to security deposit) for another room. Now it’s been a run around game to get my money back for anything. The hotel has no record of the app paying for the room and Vio claims the reservation was fulfilled…...BRUTH0116Version: 0.96.1

✓ OrlandoIt sucked the the hotel they booked me didn’t even have a room for me had to go look for another room and then I got couldn’t get the room till 4 o’clock in the morning and a bad neighborhood and I’ve done told Support three times and I still haven’t got my money back.I’rmVersion: 0.103.2

✓ The most worst appOn February I made a reservation and got an confrimation number but once I arrived at the hotel lady told me that they didn’t have anymore rooms available. I never checked in.Dog fichVersion: 0.109.1

✓ Lying customer service and fraud/fake customer agentMade a booking for hotel this weekend and accidentally made a typo on the reservation name. Tried calling the customer service written in the email to change the name or add a friend to the reservation so that we could verify the ID and check in. Took 30 minutes to transfer to various lines and meet an agent who said they’ll check on the hotel if that is possible, and the agent said that is unavailable. When I asked the hotel, it said those features are available but I should do them through Vio, so the agent lied and blamed the hotel. Called the agent back, and the agent named Charles said that they’ll make a cancelation with full-refund on the reservation that we already made and will book another reservation with the friend’s name. So we waited and checked back on the hotel lobby if the original one was canceled and new reservation was made. Apparently, the original one was canceled but no new reservation was made. So we called Vio again to check on it, and another agent told me that they’re looking on it but they can’t process it at the time so we should call back tomorrow morning. We waited for 2 hours at the hotel lobby in the midnight for nothing and head back home in a 40 minute uber ride. Called Vio back the another day, and apparently there was no agent named Charles that I talked to, and everything was a lie and false information. Wasted money and time and energy..Brent MartinnVersion: 0.70.0

✓ Travelodge 2830 Las Vegas blvdMy rating is terrible. The room smelled like the water was rotten and the maids charged me $30 because my black pants rubbed on the sheet when I sat down on the bed. I waited for two minutes and then I was told it would not come out of the sheet. I doubt the sheet it was washed in two min. It was the worst stay I will be emailing the general manager christoper Myren and send a letter to him. I have been staying here for a while I stay for 3 days and I was treated very one CD.MaggdivaVersion: 0.58.0

✓ Travel lodge in Clinton IowaI stayed at this place last night both the woman I dealt with weren’t very friendly nor were they compassionate about my room having BED BUGs yes I said bedbugs good thing Walmart was still open so I went and got some spray and sprayed bedding and all my things even my vehicle was sprayed down no discount no refund nothing I wouldn’t stay at this place again for nothing I’d like to have my money back but not even a dime.Bedbug victimVersion: 0.88.0

✓ Great way to irritate new customerAs a new customer, I booked a hotel via the app. 24 hrs later you send me message that you can get same booking 12% cheaper! Why??? Its too late! You know that I already booked. All you did is irritate me..ElocleginVersion: 0.75.0

✓ Swap sites & pricesWhy when you go on your site for a good price. When you check out it swaps over to another site that charges more than the original price..DirtyturdVersion: 0.76.0

✓ Not paying the hotel I had booked through themThis site is a scam. They take your money and don’t pay the hotel you book!!!.Silver finVersion: 0.66.0

✓ A ripoffIf i could give negative stars, I try to book a room and this app was the cheapest so i went ahead and to book. My wife and i arrived at the hotel i get to the desk and im told i have to pay, well i have a charge on my card but they don’t see it. I ask what card was used i was told a master card. I booked with a visa. I’m confused i look for the booking info, no conformation nothing. I was charged but had no confirmation. I will dispute this with my bank so I’m not made to pay for this scam..Will stack emVersion: 0.88.0

✓ Do not use the appMost of the hotels are trash. They are very unclear on the process when booking beware. I booked a room and no where on the app did it say anything about the deposit. I got to the hotel and they had a super high deposit. The hotel was not as listed. And both parties where try to scam more money. The process to get a refund is ridiculous and takes 30 days. Go check out the hotel first and do not trust the information this web site a give you..Vii don megaVersion: 0.66.0

✓ You boom one price and they will lower it right after and not careBiggest rip off app I have ever used for booking hotels. The customer service is on a next level of stupid as well.FukubiotchVersion: 0.66.0

✓ Don’t get this app stay away from itDon’t get this app bc everything is non refundable and they will not put you in another hotel this app is bogus they will let ppl take your money for free don’t trust them at all.Milky_cow🫶🦭Version: 0.76.0

✓ Worst Service Ever! DO NOT USEThey charged my card $180 for the booking. Then I get to Hilton and they tell me there has been no payment made. So I had to pay for the room again only Hilton charged me $157 for the room. When I called customer support they took 45 min to tell me that their card on file with Hilton was declined. Then they called me back to say that Hilton was refunding me the $157 (in 10 business days). There was no apology there was no discount or coupon for next time just an extra $30 for a room and rude customer service..Antonios82Version: 0.88.0

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