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Hello Vino: Wine Assistant App Complaints & User Negative Comments 2024
Hello Vino: Wine Assistant app received 81 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hello Vino: Wine Assistant? Can you share your negative thoughts about hello vino: wine assistant?
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Hello Vino: Wine Assistant for Negative User Reviews
✓ Come onNeed to add more regions and wines especially to Australia until then this app is deleted.Version: 0
✓ Worst app EVERWhat a complete waste of time. Free scans promised upon signing up but do NOT appear in app at all. Does NOT recognize purchased scans. So bottom line, does not scan. Will not upload label photos. Does not recognize good wine by name. Completely utterly useless, I am deleting immediately after writing this. If I could give this 0 stars or NEGATIVE stars, I would..Version: 5.0.11
✓ Bad app scan does not workAfter paying and trying the scan for the app, it crashes and it will not scan, how did Apple allow them on the site, time for Apple to clean up the App Store and remove it.Version: 5.0.11
✓ Not good for recording favoritesThis app is geared toward selling you wines. It is not good for recording your own history and favorites. It has no way for you to categorize wines you have tasted by type. You can only search them by name. Also I tried scanning several wine labels and only 1 out of 3 were recognized. The rest were not in the app’s database..Version: 5.0.11
✓ DisappointingMargaret River in Western Australia is a massive wine region, yet no recomendations except White Bordeaux. Needs to be more comprehensive in it's database to be an effective guide. I live in Switzerland, but no mention of Swiss wine..Version: 0
✓ Waste of moneyNo good, there is a bunch of in app purchase for special features. I stupidly bought these features and they don't work!... Searching labels by using your camera. $5+..... Getting rid of adds $2+..... Finding out your a dummy for buying into a bad app, priceless....Version: 4.9
✓ Good idea but wine selection is really poor!2 Bordeaux. That's all!?!.Version: 3.7.1
✓ Pretty good app!It's very good at pairing up food and wines, either starting from food and selecting wine, or vice versa. I can't speak to the label recognition software, since I didn't try it, due to having to pay for it. My experience with other label recognition software makes me leery, though, which is why I haven't bought even the minimum 20 scans for 99 cents. Maybe I will, though. I only give it 3 stars because I'm writing this review way too early to have fully used the app, and Im just doing it to get rid of the annoying request for review that keeps popping up..Version: 2.1
✓ Where is Canada?Boo hiss,.Version: 0
✓ Canada???Where is Canada in the list?? Some of the best wines are from here. Update this app to include Canada already!!!!.Version: 0
✓ Database needs attention.No Mercurey, Savigny... Deleted..Version: 2.1
✓ Good but ...Easy to navigate and a good database BUT ratings of stored "My Wines" are randomly deleted..Version: 4.9.2
✓ En français SVPPlus d'infos et de notes en français seraient vraiment appréciés ! Cette app ne semble s'adresser qu'aux américains. Si comme si les Canadiens français n'existaient pas !.Version: 3.8.1
✓ TerribleNot helpful at all with wine label snapshots..Version: 3.0.1
✓ S'a'rightI'm a professional newbie in the wine tasting world, and this primarily does what I need. I was using Wine Notes before. It was so time consuming and ridiculously complicated even for the most avvid wine taster. If it had everything in a single area like this app, I'd probably still be using it. This app could use a few more additions and label reading accuracy but primarily does what I need. The label recognition isn't perfect but it gets pretty close to what you're looking for and you can always manually edit to what you exactly need. Not strenuous or time consuming at all, unless you're incredibly lazy, then it's hard work 😛. It'd be awesome if the app developer added the ability to browse my own wines by brands, varietals, and countries. Another idea, adding an area for wine tasting jargon and definitions for the brand new tasters. Also, it'd be cool if there was a slidebar like the rating, to describe tannins, sweetness and acidity strength. Other than that, I enjoy the other features. I absolutely love the facebook and wish list features very much. It actually won me over since I have a few wish list wines and I'm a Facebook drone 😆. 3 out of 5 stars. For being fairly basic and uncomplicated, yet still needs improvement for journaling fun. Definitely download and give it a try. 😎.Version: 2.2.2
✓ InventorySo far so good, but the app doesn’t allow arranging inventory by type or alphabetical.Version: 5.0.11
✓ Prejudice for data plans...I have been using this app for a few years, as I like to try different wines with special meals. It was handy...until recently. I choose to not have a data plan, and now I cannot use the app without Internet access. That's just wrong. Shame on the creators for succumbing to the financial greed..Version: 3.0.1
✓ GoodGood app, worth to try.Version: 2.1
✓ Nice app but lost data; poor customer supportI did think this was a pretty good app for keeping a record of wines I've tried. For each wine I could easily record my personal rating, a photo of the label, and cost; and sort by name or preference. I had a fairly extensive list; unfortunately, somehow when updating my phone, I lost all that info. My account is still there as before, but all data is missing. I have tried contacting Hello Vino via their support email multiple times, with no response. There is no phone support option. I suspect this app is not actually being supported any more. I've decided to use another tool as I start from scratch again....Version: 4.9.9
✓ ImpressiveI'm pleased with this app I wish it had a larger data base.Version: 2.1
✓ Good, ButGood app, but it would be nice to have Canadian content. You can take it's wine type recommendation, then just pick the type from your Canadian wine selection, but if it actually gave specific Canadian recommendations, it'd be better..Version: 0
✓ Missing a lotThis app is missing a lot of countries and different kinds of food and wine. For example what wine is best to drink with calamari? They were missing a popular German Reisling that is found in the USA and they ARE missing Canada. The idea is interesting but they should make this app updatable by english language iPod/iPhone users around the world and monitored by the app publicators and by other iPod/iPhone users. If they do want to make this app for multi-language users then I hope they have people who can properly translate the sentances..Version: 0
✓ Good concept, poor executionVery limited number of wines in their database, and I very quickly found out that their tasting notes are the exact same for every single one of their Sauvignon Blancs. I’m hoping that with time they will improve the app..Version: 5.0.11
✓ CrashingHave only had the app on my iPad for a week and it is continually crashing. When the app was working the edit option kept disappearing and I have to restart for it to return..Version: 2.0.2
✓ DisappointingThis is first time I have posted comments on an app. I wanted a wine app an unfortunately there are too many to choose. I had always thought that with a free app I couldn't really go wrong. This app was free but to use the scan feature requires a payment. You can't get a sense of how it works until you pay. When I did pay, I quickly discovered the app has limited ability to identify wines accurately. When I use the search option, I had better results but strangely, it wouldn't associate the bottle photo with the search results. At minimum, the app developer should give people a couple of free scans to see how it works. Without that, my assessment is this app is a scam..Version: 2.2.3
✓ Vino wine reviewVery poor app..Version: 2.1
✓ DisappointingTried to learn more about a wine label but it was unable to recognize. I have seen friends use a similar app, so I will have to find out which one they are using as this one didn’t seem to work. Surprised it has such a strong rating..Version: 5.0.11
✓ Not supporting AustraliaGood idea, might works well in America, waste of money for Australian users, update.Version: 3.0.1
✓ Doesnt workPaid $5 for image recognition but doesn’t work— still has the option to purchase it again.. emailed customer service a week ago and no received no response. Seems like i got scammed out of $5.Version: 5.0.11
✓ GoodbyeLooks stylish but you're excluded if your region isn't American. (That's irony)..Version: 4.9.1
✓ Seems to be very different and bad from a few years agoUnder my old phone are used to be able to scan wind and it will give me results now I seem to have to pay have I done something wrong.Version: 5.0.11
✓ FlakyAmerican everything. Despite checking your location, it still shows USD, anything requiring Internet access just spins away and shows nothing, including purchase pages, etc. Not ready for prime time in UK or Europe..Version: 3.0.1
✓ Too convoluted just a sales tacticThis app was unhelpful. Deleted it after entering first wine..Version: 5.0.11
✓ What about Canada, eh?Needs Canadian wines. Will consider re-rating when Candian wines are added..Version: 0
✓ Great idea but stop asking for more moneyI really like the idea for this app. It helps you find new wines and remember which wines you have tried and which you enjoyed. However, after paying $6.49 to unlock unlimited photos, I now have an endless stream of axe retiring every time I use the app and the only way to remove them is to pay more. Is this just extortion? Every time I pay will I have to pay more? Hello Vino great when you open it but leaves a nasty aftertaste..Version: 4.9.2
✓ Wine selling appRed wine 2 choice of type of taste then pairing from tomato dish to chicken pizza..Version: 3.0
✓ Not for europeansDoesn't know any european wines upon research, despite asking for location. waste of time..Version: 4.9.8
✓ Good App but based on USA marketWould be a great app is you could select the country, area & currency for you as well as a wider selection on wines. The app only has is's states or an out side USA option. The currency in in $..Version: 3.0
✓ Have to pay for everythingPooooopy.Version: 2.1
✓ Photo my winesVery awkward to get a photo and upload it. Not directly self explanatory in process. If photo taken from my camera files it truncated the picture so it’s hard to know how to take the picture for what I want to show..Version: 5.0.11
✓ Customer support does not exist for this appCustomer support does not exist for this app.Version: 5.0.11
✓ Hello vinoTotal waste of time! For example, it "Can't find" the following wines: Pomerol, St Emillion, Medoc, despite having a heading for each. It appears to search by grape variety only, so an enquiry for "Medoc" produced a listing for "Merlot", with a pronunciation guide, but no wines..Version: 2.1
✓ Dino1234431If i could rate it lower i would. Photo review doesnt work (after purchasing the extra function). Even when you type in a wine label it comes back with nothing but the name. Useless ap.Version: 3.0.1
✓ This app is crashing all the timeSad... This app is worthless and crash all the time. Come on! Dev team!.Version: 3.0
✓ SCAMBought the unlimited scans pack, paid and nothing updating on the app. Keeps prompting me to pay for scans. This is a scam.Version: 5.0.11
✓ OkUse it occasionaly, can live without it so I guess that sats alot..Version: 2.1
✓ Not compellingInfomayion on wines is so general its misinformation..Version: 4.8
✓ USA onlyDon't get if want to use in UK, food types for wine match do not give European/UK choices of food types..Version: 3.7.1
✓ No use (outside USA)I've seem good reviews from the Isa, but hasn't recognise a single mon USA wine I have scanned. Waste of money (at least if you are not in the USA)..Version: 4.8.0
✓ Good concept and interfaceLimited selection of wines unfortunately..Version: 3.7.1
✓ PointlessPrices are all in $, the app is clunky & messy and it only runs in portrait? Total junk, don't waste your time..Version: 3.7.1
✓ 30 second reviewHere's a tip, don't ask for ratings when I've only used the app for 30 seconds. One star is a true reflection of my experience considering I have had no time to even find anything..Version: 5.0.11
✓ Oh Dear oh DearWhat on earth have you done. It Appears this app has gone all one way. In favour of selling you wine, Instead of tickling your taste buds with taste and knowledge of different wines for different occasions everywhere you go in this app you are being led In to a sale. I have now removed this app from all my family's devises.Version: 3.0.1
✓ DisappointedIt doesn’t work, i cant create an account and it wont tell me any wine. Not recommended 👎.Version: 5.0.11
✓ CuteHowever it's a bit unrefined. Apart from not having wines I looked for, twice I uploaded a photo in favourites and the photo had disappeared when I returned to the app again. To date I have no photos in favourites because it won't keep them..Version: 2.0.2
✓ Getting Worse not BetterThis used to be good and very helpful app. With the latest upgrade things went bad. Previously I would enter a food to find a wine and the app gave a number of different wines by type. Now you get their sponsors wines not styles of wine. The food listing also seems to have been limited. The camera scanner often locks up and when it does work it doesn't find the wine, unlike the competitions apps. If it does find the wine but doesn't have a photo stored in the Hello Vino database, it deletes my photo so I have a wine in my favorites but no photo. Support is horrible. The web site says they will reply quickly to all questions and comments but I have never received a reply. Very tempted to delete the app from my phone. What was helpful is now shameless commerce..Version: 3.1
✓ FairNot enough wines are listed. Even Yellowglen, (mass produced wine) isn't reviewed. Some brands are there but if so one vintage out of five. This app can be improved..Version: 1.5
✓ DisappointingA good source of basic info, however not very useful, clunky and lacking detail. You have to pay for wine recognition 'credits' too which seems a bit cheeky..Version: 2.2.3
✓ It's okay...I work in a liquor store and got this hoping it would be helpful to recommend wines and get to know more about our products. While this app has a few of them, it really doesn't have a lot of wines in its database. It also charges to scan labels/barcodes and the prices are not accurate to the area, which is unfortunate. Still pretty good compared to other wine apps though..Version: 3.1
✓ Could be so much betterSearch is cluncky, missing a lot of wines by region (sonoma search only shows Pinot?). Missing all Canadian wineries. Not useful really at all..Version: 0
✓ Not Canadian FriendlyThis is for U.S consumers only. Most popular Canadian wines do not come up under their wine search..Version: 3.0.1
✓ BaroloWhat wine App doesn’t have Barolo ? This one..Version: 5.0.11
✓ It's free but...It's still not really worth installing. The contents are very basic and some seen plain crazy (Bandol with pea and mint soup?!?). Use WinedIn on Safari instead - that site us by no means perfect either, but much better than this. Hopefully the content will improve..Version: 0
✓ DisappointingEven the basic features cost money..Version: 5.0.11
✓ Isn't workingIt looks good but the recommendations last step doesn't show the wine.Version: 4.9.9
✓ Doesn’t work.That simple.Version: 5.0.11
✓ Goodbye Vino"Find a wine. Anytime. Anywhere"... unless you can't get an Internet connection. What a load of rubbish..Version: 0
✓ Nice app that needs a few tweaksI really like this app. It lets you enter the wines you own, as any good wine app should, a company it with a photo and flesh it out with your own notes. What I didn't like was that I found no way to delete a wine once you entered it. It does provide the option to delete except, it really doesn't delete it. The intruding wine will just show up again after deleting it like a paranormal haunting. I really like the layout of the app and the colors that accompany it. However the thumbnails of the wine listings are way to small and need to be larger. And the app does not rotate to vertical mode. It stays horizontal which I find very un user friendly. One big plus is the app does not require you to register to use it, although you may get more enjoyment out of it if you do. It would also be nice to have region maps of the wines. Otherwise I really like this app. The three main issues if corrected would make this a great pick. The wine recommendations by meal and taste is quite nice..Version: 4.9.8
✓ Needs improvementsLove the site but do not find it intuitive or easy to navigate. Attention site engineers; keep up the good work..Version: 5.0.11
✓ DisappointingThis app is pretty disappointing. I had such high hopes, as the star rating was high, and the number of reviewers was high as well. I paid $3 to have adds removed, however every time you enter the app, I am hit with a full page add to sign up and save. Then I paid $5 to be able to take scans, because this is not a basic feature. You either enter an email address for a limited number, or pay for unlimited. Neither is worth it, as the feature doesn’t work properly. It takes a while to load. When it does I’ve experienced 3 issues 1) it can’t find my wine 2) the wine title is populated to the search field, making you think it found the wine, but you get a pop up saying the wine can’t be found 3) the wine is found, however when I try to select nothing happens. I would expect that after paying the amounts I did that I would t have anything to complain about..Version: 5.0.11
✓ MehMaybe good for some suggestions but database for searching is seriously lacking..Version: 2.1
✓ New Version a visual improvement but with functional glitchesI like the new look but there are functional issues and glitches. Examples include (i) several of the "More" menu options end up with error pages; (ii) The forgot password function is slow and often times out; (iii) The photo images of wine labels is promising but labels are not fully readable and cannot be enlarged or enhanced; and (iv) a really basic deficiency is the details on Wines viewed does not include the country of origin. I think this Ap could be great but its not there yet..Version: 3.0
✓ UselessCharges for scans. Searched a couple of popular wines and had nothing on them. Very disappointing..Version: 3.1
✓ 👎🏻Your app doesn't respond..Version: 5.0.11
✓ Horrible.I bought this app many years ago. Now the scan feature stopped working. It completely deleted my list when I logged out and now it’s totally lost. And they have no support. Totally horrible. I think this app might have been something few years ago and now no one takes care of it anymore. Sad..Version: 5.0.11
✓ More Canadian wine pleaseSimply would like to see some more Canadian wine, particularly BC wine, in the database..Version: 0
✓ Not goodCharge for a scan but still useless.Version: 5.0.11
✓ Constantly Shows Notification On IconWhat the heck is up with the little "1" notification that constantly sits on the app icon? It looks like I have a new update, message, or something else new that usually I have to view before the notification will go away, but I've checked EVERYTHING in the app and it still shows up. Please fix this, it's annoying! Also, please add some of the typical "cheap" wines that you can find in any grocery store. There has been countless times where I've searched for a not-so-unique $10 bottle, and nothing shows up! C'mon, not all of us are wine snobs that can afford a $30+ bottle every other day...and if we were, we wouldn't need the app because we'd already know our stuff! I think out of every app on my iPhone, this is the only one that I haven't seen an update for, and I've had the app for about a year. Please make some updates or I will be deleting the app very soon..Version: 0
✓ Great appFantastic..Version: 2.2.3
✓ Good for finding wines, horrible at recognizing labelsA great app for finding new wines and food pairings, regardless of your budget. The additional image recognition purchase is completely not worth it, and even the search feature leaves much to be desired if you want to remember a wine you've enjoyed. Of the 15 wine bottle labels I have used it for, it has not recognized a single one. When it doesn't recognize it, you still lose one of your paid for images. I've tried it on bottles that it has in the search feature when you just type in the name and it still won't recognize the label. I've followed the directions to no avail. Glad I went with the $.99 option. Don't waste your money on this feature, it's completely worthless..Version: 2.2.3
✓ Only for the USLiked the idea of the app, but sadly it’s only designed for the US at the moment.Version: 5.0.11
🙂 Hello Vino: Wine Assistant Positive Reviews
Hello Vino: Wine Assistant works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Hello Vino: Wine Assistant.
⛔ Hello Vino: Wine Assistant Problems
