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Ivanti Mobile@Work™ Client App Complaints & User Negative Comments 2024
Ivanti Mobile@Work™ Client app received 82 complaints, negative comments and reviews by users. Have you ever had a bad experience using Ivanti Mobile@Work™ Client? Can you share your negative thoughts about ivanti mobile@work™ client?
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Ivanti Mobile@Work™ Client for Negative User Reviews
✓ Awful AppThis app takes over your settings! I would suggest only downloading thus to your works phone..Version: 5.5.0
✓ Battery hogThis app consumes more of my battery than any other app on my phone - more than twice the next biggest app. It stinks to have your battery drained by this app..Version: 11.0.1
✓ Terrible AppThis, and the Docs@Work companion, have been nothing but trouble. Crashes, bugs, etc. Our IT department chose this app for security purposes, but the app functionality for the user is nothing but trouble. The document management functions work/don't work inconsistently. Just trying to sign a document can be an exercise in frustration. The pop up menus appear and disappear on a whim and the signature save function will work then not work. I'll amend a document then save it, then the app won't let me have access to it again. Now I'm told that there is a new update and Mobileiron will no longer work with any iOS less than 10, so my 3rd Gen iPad (which can't be upgraded beyond 9) won't run it, which means I would have to spend hundreds of dollars on a new iPad just to run Mobileiron, which isn't even working properly on my iPhone 8 with iOS 11!.Version: 9.7.2
✓ Impossible ouvrir pdfImpossible ouvrir pdf.Version: 6.3
✓ IPad screen freezesI believe this app is causing my iPad’s screen to freeze. It was working fine until I installed this program and supporting apps, apps@work and docs@work. I wiped my iPad and set the iPad up as a new iPad. Everything was working great. For 4 days, I had no issues. Had my company enable my account to install MobileIron and configuration. Not 5 minutes after the entire setup, the screen started freezing. Games, web browsing, Facebook app, all freeze for about 10-20 seconds at sporadic times..Version: 10.2
✓ Not quite there yetStill no support for iOS 8 and iCloud. This app effectively disables iCloud functionality under iOS 8. Everything else works flawlessly..Version: 6.1.1
✓ File handling is a little lackingAs an app that may end up being your only way to open email attachments, I'd like to see the ability to open unknown file types as text, or maybe to rename files so that you can give them the correct file extension. Currently, you get a file with no extension and you can't do a thing with it..Version: 5.8.1
✓ AwfulThe app is super buggy. I always have problems signing in to my account and email. Always have to delete it and download it again to try to solve the problems. Terrible.Version: 12.2.2
✓ Sharing via messages is still not fixed.Please fix this soon. I wasted a lot of time trying to figure out why this feature disappeared and then found out it was MobileIron causing the problem. Very frustrating as I would expect this kind of issue to be fixed very quickly in a couple of days not a couple of months..Version: 9.6
✓ Bad end user experienceI don't like the techno rubish messages the server sends me at night disturbing my sleep. I don't like being told by my employer I have to have location services turned on 24 hours. I don't like NOT being informed that individuals at my organisation have access to my files, app inventory and can pin me on a map after hours. Surely these issues can be addressed by mobileIron. It is a shame I have to leave my phone on my desk when I finish for the day, I would love to flash it off to my friends on the weekend. This power given to MobileIron system administrators is unethical because it is undisclosed to end users. The worst thing, I find it disturbing that someone at your own organisation (someone who knows you), has the ability find you when you are off the clock and without your permission. Thats just creepy..Version: 4.2.7
✓ App is crapThe finger print sometimes works and most of the times i have to type my passcode? I dont understand cause you have the option to enable touch id and it works like 2 out of 10 times? What kind of crap is that. Then dont even say touch id is available..Version: 11.0.1
✓ Cool conceptDon't like companies have access to your personal life. Invasion of privacy. Plz fix.Version: 5.5.0
✓ Technology Gone BackwardsThis app has made my work email, documents and calendar clunky and not user friendly. My calendar won’t even work with my Apple Watch anymore. Very disappointing when new app makes technology less efficient..Version: 10.2
✓ Fix the action sheet problem update 9.6 did not fixMobile iron is causing action sheet issues with pictures and other apps. Why hasn’t this been fixed. It’s been going on since iOS 11 release. Ridiculous. Fix your bugs mobile iron..Version: 9.6
✓ Some basic issuesThere are just so may little frustrations that ruin this app. Examples: 1. Secure apps require a passcode but the entry method that comes up every time is the keyboard and not the numerical pad. WHY?!?!?! 2. Touch ID is enabled and allowed but still asks for the passcode every time I start Email+ added to above glitch increases the frustration. 3. Lack of integration with native apps makes booking meetings a nightmare constantly having to switch back and forward between calendar apps to see if a date/time is free for a meeting! 4. Email notifications. They worked perfectly when integrated into the native apps now with Email+ they work... occasionally? Not good enough for such a critical function. Overall since the switch from native app integration to MobileIron & Email+ my productivity and efficiency have dropped and frustration levels increased. Basically the very last thing I want in a business app!!!.Version: 10.0.1
✓ Avoid at all costsOur company switched to this product for some unknown reason. I believe it has something to do with security but we were not told the reason. With that said, it’s terrible. You have to have it open to known when you have a new e-mail. This drains your battery. Another item is that I can no longer go to a simple URL link. Maybe this is also a security issue? But I can manually go to the link by copy and paste so what does it matter? I would never recommend this product to anyone… IF you have a choice..Version: 12.11.40
✓ Buggy, very buggyMandated by work so shoved down our throat. Causes iPhone to hang. This is across phones so not a hardware issue. Got a replacement phone and lived with it after days. Runs fine. Starts hanging once I got this setup..Version: 6.3
✓ Many issuesLost the ability to text photos from camera roll due to this app??? Needs a major update..Version: 9.6
✓ Quite horribleThe app constantly crashes. Now I need to reinstall it because it stopped working. Even when it works, the design and functions are very outdated..Version: 11.0.1
✓ No email for more than two weeksI work with a global corporation. We recently switched from BB to BYOD. Started with good for enterprise then migrated to mobileiron which started out as an improvement to Good. Currently I have not been able to receive email on my iPad for over two weeks. I had replace an iPhone due to malfunctioning buttons and haven't been able to have a new acct activated by mobile iron for a week and half. The worst part is is that they're is no timeline for when they will be up and running?...terrible.Version: 5.7.1
✓ Keeps crashingAgain and again!! App support terrible - go round in circles trying to find where to get help - keeps crashing with iPhone 6 Plus - every email has to be written many times..Version: 12.0.3
✓ Need to fix your loggingMaking the option to send the encrypted logs via the containerised email program is amazingly shortsighted; if the core functionality of the app isn’t working you can’t send the logs! It should be integrated into the main app itself to avoid a dependency; like say if the email isn’t working properly you cannot send the logs for that. Otherwise add a live log viewer to let the user tail the logs, so they can try to relay any glitches to their service desk support teams..Version: 12.2.2
✓ App crashes as soon as it is openedIPhone 8 Plus, iOS 12.3 Without exceptions, app continues to crash within a split second. Other apps (for work) rely on this app. Example: Tunnel won’t stay open, the VPN switches off. No time to troubleshoot phone. I have work to do..Version: 11.0.1
✓ Does not work with iOS 10I have never actually used this. I downloaded it for work, but it doesn't work with iOS 10. Where's the update??????.Version: 8.5
✓ Problems with support and email.My original problem was the lack of search capability within email folders. When I tried to submit a bug report in-app, the TO line was blank. That started a search for a tech support email on their website. Nada. So I come to the App Store and the feedback link doesn’t work either. The company probably thinks customers are happy since they’ve had no bug reports!.Version: 12.4.0
✓ Why does it need access to my personal data.Please don't install this. Not knowing what level of data it can track I wouldn't trust to add the profile..Version: 12.11.1
✓ Why doesn’t it install profiles?The app won’t install profiles when the user is not allowed. The app should be able to install profiles when pushed by the administrator..Version: 12.4.0
✓ Not ready for iOS 11Since the update to iOS 11, I can no longer share photos via a share sheet into Messages. Very inconvenient. A company of this size and importance should be ahead of these updates. Please fix immediately..Version: 9.6
✓ Lack of updatesTerrible software, slow support. And always behind when it comes to updating software..Version: 12.3.0
✓ It’s okWorks from time to time - occasionally have to redownload the app..Version: 12.11.52
✓ Update requestFace ID Copy and paste from within apps to outside them Allowing mail app to sync in real time instead of having to open manually and check for new emails Export calendar to main phone calendar on iOS similar to how contact sync to the main phone contacts.Version: 10.1.0
✓ Those complaining about privacy???This app is used by companies to protect information, known as security. It’s a necessary evil for sure. But for those complainers talking about privacy and what the app is capable of, talk to your company. It is the company’s decision on what settings or restrictions MobileIron is capable of. The company is the customer of MobileIron and they decide what it can and cannot do. You look like fools if you think otherwise and complain..Version: 9.7.2
✓ Bad appVery bad app, should be removed from the AppStore.Version: 12.2.2
✓ Please fixThe sharing in messages option has been disabled with the update. This is horrible and really needs to be fixed as soon as possible. I spent so much time trying to get this fixed only to find out this app is causing it not Apple..Version: 9.6
✓ Unable to remove profileI don’t understand why I am suddenly unable to remove the profile and reconfig.Version: 12.2.2
✓ M1 Mac supportDoes not work on M1 Mac, despite the email client working..Version: 12.11.0
✓ Idk what this doesYummy.Version: 12.11.110
✓ I despise this appHave to use it for work and I can’t stand it. Buggy as heck- from when I first used it in 2015 to today in 2022. New year, same craptastical app..Version: 12.11.50
✓ The registration tab doesn’t workEven after multiple downloads the registration tab won’t work..Version: 12.1.1
✓ Annoying app dont waste your timeAsking for a username!!! But hasnt explained why or what username!!!! Ridiculous i cant even get into the app!!!.Version: 7.2.2
✓ App just crashes, won’t openHad to reinstall recently on a new device, it worked for the 1st day. It’s been crashing constantly since then, won’t be able to access work emails now. Please fix it..Version: 11.1.0
✓ Junk software I was forced to installMy company forced us to install this software. The only thing I can see that it does is randomly delete my contacts. My phone still knows who it is but I can no longer use Siri or hands free in car because it won’t attach their name to their number. Some contacts now have two to three entries. I fix a contact and 2 minutes later it’s gone. HIGHLY UN-RECOMMENDED.Version: 12.11.1
✓ Waste of timePlease, solve the writing issue in the email. If you try to move the cursor somewhere in the text, you just get stuck with the cursor vanished that is impossible to be repositioned..Version: 11.1.0
✓ Now unable to access mail and calendar lSince the latest update I’ve been dropped from the mail server and unable to re-enroll..Version: 10.0.2
✓ Email do not syncEver since upgrading to IOS 11.1.1 emails either don’t sync or takes forever to open. Various users are having the same issues. Very frustrating. Please fix ASAP..Version: 9.6
✓ This app is crashed.Even download many times, it is always crashed. IOS 12..Version: 12.11.60
✓ Horrible appMost of the time it doesn’t work. I have to force stop it and open again. Very clunky and unreliable. I have tried reinstalling from scratch multiple times and issues still persist. Please fix already!!!!.Version: 11.0.1
✓ Terrible appI was asked to use this for work and ended up restoring iphone just to get back to normal. If i could score this in negative stars i would. I would avoid at all costs it was free and still overpriced. ......................................................................... For some reason I have had to post this again as it appears to have been removed????.Version: 7.0.1
✓ Not happy JaneNow this apps is not working after the update!.Version: 9.8
✓ Does not work on my iPad Pro 11This app worked fine on my iPhone 8 and old iPad Pro 10.5 but it does not work on my new iPad Pro 11. Hopefully this will be resolved soon..Version: 12.1.1
✓ Super quirkyThis app is super quirky with a lot of bugs. I have a lot of problems forwarding emails and forget about forwarding anything with an attachment. Wish my firm would change to a different platform..Version: 10.2
✓ AvoidUnclear what this thing even does in the background, if your employer forces you to use it let them know that’s a problem and/or switch jobs..Version: 12.11.30
✓ Blocks creation of reminders and meetings on Apple WatchAs soon as I install which I cannot avoid since it’s used by my company it will kill creation of reminders and/or meetings on the Apple Watch - Error message sorry I could not create your reminder.Version: 9.7
✓ Poor development with lack of supportMy company requires this app for email access. Ever since I downloaded the app my phone freezes and requires constant restarts..Version: 10.2
✓ When are you going to fix this?IOS 11 is borked. You can’t use the quick send from apps or pictures via messages anymore and this app is responsible. It’s been known since June. It’s November..Version: 9.6
✓ MobileIron client issueExperiencing issue with new MobileIron app. Customer with registration pin will not able to do enrolment as it’s not prompting for registration pin field..Version: 5.7.2
✓ Doesn’t workType my user name in. Register doesn’t turn red unless I hit the exclamation point. Hit it and nothing happens. Won’t let me type in any server. Junk..Version: 12.1.0
✓ CrippledThe suite of MobileIron apps have crippled my mobile email experience. Even notifications no longer work reliably. App seems to shut down randomly so you won’t know you got a new email or have a calendar appointment. Attachments come through randomly too. Contacts? No global search... Reduced to checking on my laptop to confirm emails, calendars etc..Version: 9.7.2
✓ Not working IOS13How is this possible when you have had the opportunity to test it. Fix this ASAP. You are supposed to be an Enterprise solution, not problem..Version: 12.0.1
✓ Worst application ever coded...This would have to be the most painful application on the entire app store. Since changing from my personal iPhone not using this software to the exact same iPhone 4 that is also running iOS 4.3.5 I have had a massive number of dropped calls while on the road and even at home. The work website now runs through the work proxy and i assume it has to pass through the mobile iron servers as well. This double handling is sad since it is an internal only website and is now running slower than ever on 3G. I have major privacy concerns about this app but when I turn on the location service and try to report a dropped call the application crashes. AWESOME. Best thing about it is that if I use a 3G pocket WiFi and connect to the Internet through my own net connection my iPhone runs brilliantly. The net is stable and fast and the phone calls rarely drop? I wonder if this is somehow related? I wonder if dripping sarcasm is enough. I'm a field services tech dealing mainly with software and communications faults and I've discovered the fault with my work iPhone. Wish I could give this 0 stars. Worst service ever..Version: 4.5.12
✓ StupidThis Software is junk. Confusing, glitchy, stupid, terrible. Impossible to use..Version: 9.0.1
✓ Renders Apple Watch uselessInstalled for corporate requirements. It prevents you from accessing even the time or find my phone feature if your phone isn’t unlocked first. Terrible..Version: 12.11.60
✓ Registration is BrokenThe registration feature necessary for signing up is broken. The “register” button is disabled even after I put in my ID, so there’s no way to use the app..Version: 10.1.0
✓ User experience and performanceThe switching between the secure tunnel and the app is not ideal. It makes the user experience unpleasant, this should be hidden. At this stage, the reliability is low and this needs to mature. It all seems overly complicated when it doesn't need to be. Also, having to wait 5 mins to launch an app post registration is not ideal for users. If this were the case with apps pulled from the App Store, there would be significant backlash. If it's not good enough for a consumer experience, then it should not be acceptable for a corporate experience. Will re-review as upgrades are released.Version: 5.8
✓ Can't view attached files since last updateDon't know what's going on but since latest update done Monday, I'm unable to view my attachments on my phone. The app keeps shutting down. It had no trouble and was quit enjoyable before this last update.Version: 8.0
✓ Not able to share within iMessageOnce you update to iOS 11, you are not able to share any link via any app using iMessage. Please fix as soon as possible..Version: 9.6
✓ Syncing with mail server is delayedPoor performance, not recommended! The way that it is designed, it syncs the emails and notifications after the user signs in. This is very inefficient and a big flaw for a corporate application as emails sometimes are delayed by 10 minutes to several hours. It also means that mission critical systems that rely on email exchange become unreliable due to the poor service from MobileIron. Expected behaviour: Sync emails and notifications in the background using PUSH protocols, notify the user for any new incoming emails and then display the actual content after the user signs in. Please modernise your application to match industry standards. Much appreciated, A frustrated user..Version: 8.6
✓ Disabled screen capture in the whole phoneThey have no way of disabling screen capture on the apps related to work . So they disable the screen capture on the whole phone . So it’s either you lose the screen capture feature which is very important for every day usage or you use their app for work . No thank you I will check my email when I get to work instead . What a shame !.Version: 9.7.2
✓ Poor PerformanceI have two iPhones one for personal one for work. The one with the service on it with minimal apps runs excessively slow doesn’t allow me to unlock the phone in ample time delays. The keyboard prevents me from doing basic tasks in a timely manner so that I can be affective at work, some considerations to think about would be thinking about the end users experience on the phone. If your app slows down the core Apple processes, then you might wanna consider what you’re doing with the app overall..Version: 12.11.110
✓ TerribleCompanies like this don’t have to care how their software runs because companies like mine force us to use it. Way to not care because you don’t have to..Version: 10.2
✓ I can no longer view attachmentsWith the release of version 9, I am now unable to view my attachments in Mail. They are saved as .secure but do not open in MobileIron. Please amend..Version: 9.0.1
✓ Horrible big brother appThere is no reason for location service to be forced on and drain my battery .. This app is designed to allow big brother to watch your every move!!.Version: 5.6.2
✓ BadThis is so bad it’s not true. Total mobile assimilation and hijack. Be warned..Version: 12.1.0
✓ Been a nightmareHad to load this on personal phone for company emails. I do not work there anymore and although I have deleted this from my phone the app is still controlling everything. How does it control everything when it has been deleted? Their tech is not very helpful because I do not know some pin from the company I no longer work at nor have access to their email system..Version: 12.2.2
✓ Lost internet connectivitySo I've had MobileIron on my phone for a while now (work reqt) and it seems to have worked fine except for occasional Internet speed issues. Recently however my internet just stopped altogether. No web, no mail, no connectivity except for texts. After losing this for 3 days and trying everything I could I was about to do a complete reinstall of the phone and I thought I'd try uninstalling MobileIron. Voila! Fixed the problem straight away. Any app that can completely lock you out of Internet on your own phone without an explanation or user feedback should be banned as far as I'm concerned. That experience was just wrong. Thanks MobileIron..Version: 6.2
✓ Doesn't work on iPhone 7The app installs on the iPhone 7 but returns the "unsupported platform type L" error when trying to create the mail profile..Version: 8.5
✓ Terrible appI’ve been trying for half a day to install and activate the MDM profile. No go so far. App crashes and is not at all intuitive. Gave up. I’ll check my mails when I go to the office, thank you. When the rest of the world is trying to make it easy to work remotely, I don’t see any value in an app like this..Version: 12.11.40
✓ IOS 13, worked for about a daySomehow, this app worked for around a day after they supposedly “updated” for iOS/iPadOS 13 but hasn’t allowed you to open attachments in Docs@work since. Ironically everything is fine for the iPhone and iOS 13 but not so for the iPad. Get it together guys, iPadOS isn’t really different than iOS yet..Version: 12.0.1
✓ LimitedLimited options.Version: 5.0.1
✓ Irritating and buggyWhile providing a secure way of accessing corporate email and another resources, the app is quite buggy. Launched automatically when Email+ or other in-suite apps, it’s supposed to verify device compliance, log in the user (FaceTime) and then hand back over to the originating app. But this never happens - it just verified device compliance and stops there. One need to switch back to Email+ in order to be once again forwarded to this buggy app before user authentication happens. Also, might be my company policies, but as new iOS versions are not automatically approved, more then once, I had my phone automatically update iOS overnight and the first check of emails using Email+/MobileIron in the morning rendered my device non-compliant and Email+, together with my on device email and settings is wiped and I am without access to my corporate resources until some IT resource person have had their morning coffee and decided that the iOS security update indeed made the device more secure. This app and the whole suite uses old fashion security approaches and offers little convenience for the users. If you are stuck with this solution because of your company polices, I’m so sorry for you..Version: 11.1.0
✓ SpywareWhy would someone let their employer app spy and location track their private phone..Version: 6.1.1
✓ Re installation.Very good when it works but a real nightmare to reinstall and get it up and running when it does not. Especially difficult when used with and iPhone and an iPad. When one stops working both fail and doubles the problem. Really difficult to deal with in a corporate environment where time is at a premium..Version: 5.8
🙂 Ivanti Mobile@Work™ Client Positive Reviews
Ivanti Mobile@Work™ Client works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Ivanti Mobile@Work™ Client.
⛔ Ivanti Mobile@Work™ Client Problems
