- 57.8LEGITIMACY SCORE
- 59.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
NYC 311 App User Positive Comments 2024
NYC 311 app received 15 positive comments and reviews by users. Can you share your positive thoughts about nyc 311?
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NYC 311 for Positive User Reviews
✓ Searching for An AlertHow about the ability to search, with a magnifying glass icon, for Alerts? The Alerts keep loading and you have a hard time getting to the bottom. So if you’re looking for a particular Alert you can find it quickly. I haven’t had to use this app so far, but I think it’s a great idea! Thank you..Version: 4.10.2
✓ Nice improvementsWould like to see these features in a new version: 1. Allow for cancelling a request 2. Push alerts when the status of a complaint changes. 3. Allow app to work on highways and intersections where there is "no address". That's what GPS is for. 4. Allow app to follow you when you open the map so you don't have to keep pressing find my location 5. Consider adding Broken traffic light instead of calling. Why make the process harder for people? Make personal info required if you are worried about abuse. Thank you..Version: 4.29
✓ Quick WidgetWould be nice to add the app to quick widgets on the iPhone so we can just swipe across and see if parking is suspended for the same day and the next day.Version: 4.10.4
✓ AmazingAlternate side parking alerts are AMAZING! This has made a small part of my daily worry much better. I will love it until it’s wrong and I get a ticket..Version: 4.1
✓ Cannot file Non-Emergency Traffic Condition” complaintsIt is disappointing that this app cannot be used to file “Non-Emergency Traffic Condition” complaints. This is one of the most needed complaint categories in NYC. Otherwise, it is a decent app for reporting, but the powers-that-be rarely do anything to directly solve the problem reported; they usually just wait for the problem to solve itself…or not..Version: 4.64.1
✓ Needs work but really helpfulI wish the app could do the full range of things 311 could be used for. That said, it is an invaluable resource for any New Yorker. It allows you to report issues easily from your phone, and watch as they progress through the system and get solved. That is an incredible example of government working for the people..Version: 4.30
✓ AMAZING APP!This app is very good as it makes you feel like you’re doing your job as a citizen by helping keep your neighborhood clean and safe. But what makes this app really handy is the fact that you can check your results and get updates within hours. Although, there are some things that could be reported through the app, I still feel like more features need to be added. There is a very limited amount of things you can report. But overall very easy to access!.Version: 4.10.4
✓ Room for improvementSlowly getting better. One thing you should add to the app: report broken pedestrian traffic lights. I would report more but I don’t feel like calling 311 and losing 15 mins of my life..Version: 4.49
✓ Bugged appThe app needs updating won’t open on iphone it just opens and crashes or won’t open at all as of 7/6/21.Version: 4.37
✓ This app is great!I’d say this app works well on informing me on events going on for parking and holidays. Many people say that they do not respond to noise complaints but for me they answered right away and help out withy neighbors making noise..Version: 4.14
✓ Solid app; make it easier to report problemsLove the alternate side notifications and easy access to trash collection schedules. Wish it was easier to report problems in the app itself, eg, addresses not required—allow use of location data from photos. Grateful for 311..Version: 4.56
✓ Needs a customizable iOS 16 widgetGreat app. It would be even better with a widget showing today’s Alternate Side Parking and meter status. Much easier than having to open the app every time..Version: 4.57
✓ Awesome, but could use improvementsIt’s amazing that you can submit requests and complaints through the app and see actual results. I mainly use this app for reporting dangerous driving, and nearly all my complaints end up with the driver paying a fine. Safer streets! However, oftentimes I attach a photo to the complaint, and sometimes I have to be on the phone for a hearing to determine whether the driver is guilty. It would be nice to see the attached photo with the complaint in the app so I don’t have to drudge up the photo in question in my Photos app. Otherwise amazing app. Makes me feel like a good citizen for doing my part, and you can see actual results..Version: 4.4
✓ Map improvementsWould love to be able to use the map to drop the pin on locations that are not necessarily in front of an address. This becomes useful for reporting street issues (think potholes or sidewalk issues) where there isn’t necessarily a building address in front of where the problem lies..Version: 4.6
✓ MagicThis app is magic. You text and report something and they address it immediately. I am so impressed!.Version: 4.18.2
😕 NYC 311 Negative Reviews
