The Home Depot App Support

The Home Depot App User Reviews

What do you think about The Home Depot app? Ask the appsupports.co community a question about The Home Depot!

The Home Depot Pros

✓ The Home Depot orange cityThe worst place I’ve been too in a while . My microwave took a dump needed a specific microwave . So I ask an associate that’s sitting in the appliance section I believe his name was okey . Anyway when he’s done with customer he was helping I asked for assistance and he sat there then picked up the phone and answered all the questions the person on the phone had and left me standing there again then I go look for someone else to ask to help me .i see too other employees standing talking about people not showing up and as soon as the see me looking for help they turn around and walk away fast so I had to pick up the pace to catch them and then I get his attention and then he’s upset and gives me a really bad attitude saying that he will decide if I get what I’m looking for . And lord and behold they don’t have it I would suggest treating people like we actually matter if you don’t want customers just tell us we can take a hint . I guess I will go where I’m wanted like the Deltona Lowes where they treat me right ..Shawnkidd36Version: 5.24

✓ Needs Online Order WarningsThere are several Home Depot stores in my area, so I have my app set to search all of them for items I’m looking for. However, even though all my items may be available in one store, it sometimes displays them from different stores. When I enter an online order and go to check out, it will complete the order and then inform me that it was filled from more than one store, again, even though all of the items were available in a single store. It’s easy enough to change the store location prior to submitting the order, but sometimes you overlook that. A simple warning before completing the order (“This order is being filled from multiple stores. Continue or Go Back”) would solve that issue and keep me from having to drive to another store when all the items I requested are available at the one closest to my home..RickEPTXVersion: 6.16

The Home Depot Cons

✗ Poor inventory controlThis is the third attempt to order items a day ahead and the third time getting to the store only to find out that the items are out of stock after receiving a message that “All Items” are ready for pick up. I walked in to verify the items were in stock before having the items were in stock before having my siblings ordered the required items for their projects. My sister saw the items were in stock on the app and sent me the information for me to pick everything up the following morning only to find out only one of the items was available. The exact same story for my project order made last night with my arrival for pick up this morning. Only one item available! After verifying the items were on the shelf previously. If I had my wallet I would have just picked the items up at that moment but I couldn’t even order them for pick up same day. When Home Depot falls short and wastes our time with faulty inventory practices like this it should cost something like free delivery or additional 5% off next purchase regardless of the items. Time is money. Wasting my time should involve a financial cost on Home Depot..Mfp1978Version: 7.22.0

✗ Electrolux front load washer.Poor quality. 13 months after purchasing this expensive unit it leaked water on our wood floor. Took 1 month to get it fixed. That was in April of 2020. End of May 2020 it’s leaking again same thing. BUT now it will take at least 2 months to have someone come out to look at it and then order the parts and 2 to 3 more weeks to maybe fix it again. REALLY? Oh wait. And they are telling us that the extended warranty/contract is no longer valid. That we must comply to the new warranty and venders that may or may not fix our 15 month old washer. Does this contract sound legal?? I think not. I cannot in good conscience advice anyone to purchase A ELETROLUX. Home Depot can’t and won’t stand by the equipment they sell. They say it’s not up to us. You can only buy it from us. Then you get overseas and all they can read off their script is “ They come look at it they come fix it.” That is after 55 minutes on hold. Then overseas hands up. Great. Good job. Super customer service. Nothing has been done. Time to start over again. THIS IS UNACCEPTABLE!!!!!!!!!!!! Do Not Buy Any Major Appliance From Home Depot. Bad Investment!!!! No help!!!!.OknaveVersion: 6.4

Is The Home Depot legit?

✅ Yes. The Home Depot is 100% legit to us. This conclusion was arrived at by running over 2,192,838 The Home Depot user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for The Home Depot is 93.3/100.

Is The Home Depot safe?

✅ Yes. The Home Depot is quiet safe to use. This is based on our NLP analysis of over 2,192,838 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for The Home Depot is 94.8/100.

Should I download The Home Depot?

✅ There have been no security reports that makes The Home Depot a dangerous app to use on your smartphone right now.