Southwest Airlines App SupportSouthwest Airlines Co.

Southwest Airlines App Support

4.85109 star

Total 5,426,645 Ratings

What is Southwest Airlines? Description of Southwest Airlines

Book a flight in just a few easy steps
Check in, change or cancel your flights. Plus, add extras like EarlyBird Check-In®.

Super-Fast Shopping & Booking
Book a trip in just a few quick taps. Use Face ID® to make booking even faster! You can also store your credit cards.

Everything you need to Travel
Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status, and more.

Boarding Pass on the Go
Get mobile boarding passes for all passengers on your trip 24 hours in advance. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Don’t forget to add your Mobile Boarding Passes to Apple Wallet!

Apple Pay®
Apple Pay® is now available as a payment option in the iOS app! This is an additional option to our other available payment methods - PayPal® or Credit/Debit Cards.

Travel Funds
You can now use flight credits, Southwest LUV Vouchers, and gift cards when changing your flight in the app. Your unused Southwest® flight credit(s) will show in ‘My Account’, within ‘travel funds’ section.

Inflight Entertainment
Use the app to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies.

1Available only on WiFi-enabled aircraft. Limited time offer. Where available. 2Due to licensing restrictions, on WiFi-enabled international flights free live TV and iHeartRadio may not be available for the full duration of flight.

Live Chat
Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer and then tap on “Chat.”

Airport Pickup and Drop-off
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.

Cars, Hotels, and Vacations
Use our app to quickly book all of your travel needs.

Earn Rewards when you Travel
Sign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards® number during booking? – No worries, add it after booking your flight and earn points. You can then use those points to purchase more flights!

Southwest Airlines App User Reviews

What do you think about Southwest Airlines app? Ask the community a question about Southwest Airlines!

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Southwest Airlines Pros

Pleasant and helpfulWell organized, pleasant and helpful! Two free check in bags is such a treat. Always fly with Southwest if possible..Cat.keeperVersion: 6.11.1

Great systemWhat a pleasure to find a company that is so easy and accommodating to its customers.BahsugebcudjVersion: 7.2.0

✓   Southwest Airlines Positive Reviews

Southwest Airlines Cons

BookingWe have always had a good experience booking online with Southwest. Tell our friends you have the best airline! Find placing the date into the attestation for very confusing to complete, otherwise LOVE Southwest!.DonjwVersion: 8.11.1

Horrible experienceThe customer service was very rude. I have been on a plane over 10 times and Ive always had great friendly/funny Pilots, flight attendants, anybody working on the plane that Ive encountered customer service with. And to me thats one of the most important things. They were EXTREMELY rude while I started to feel sick on the plane which has never happened to me before I always have great flights with no problems, but usually I fly through Delta. I will NEVER fly with Southwest again because of how rude the workers were to not even just me. They were also super slow on getting our drinks out and no snacks were offered, which I thought all airlines offered snacks. And when I was using the bathroom I had forgotten to lock the door, one of the ladys working knocks and then OPENS the door to tell me I need to lock it. Luckily I wasn’t in the middle of going to the bathroom I was just about to wash my hands...I didnt notice if maybe the door was slightly open and she saw that I wasnt going to the bathroom so she opened it..but either way I thought it was rude of her to just open the bathroom door knowing I was in there. I didnt happen to catch the girls name that I had bad experiences with but she had short blonde hair, slightly bigger..JaidennnnnnVersion: 5.4.50

✗   Southwest Airlines Negative Reviews

Is Southwest Airlines legit?

Yes. Southwest Airlines is 100% legit to us. This conclusion was arrived at by running over 5,426,645 Southwest Airlines user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Southwest Airlines is 94.0/100.

Is Southwest Airlines safe?

Yes. Southwest Airlines is quiet safe to use. This is based on our NLP analysis of over 5,426,645 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Southwest Airlines is 95.5/100.

Should I download Southwest Airlines?

There have been no security reports that makes Southwest Airlines a dangerous app to use on your smartphone right now.

Southwest Airlines Screenshots

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  • southwest airlines iphone screenshot 1
  • southwest airlines iphone screenshot 1

Product details of Southwest Airlines

App Name:
Southwest Airlines
Southwest Airlines Co.
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
Travel, Business
App Size:
89.88 MB
Bundle Id:
Relase Date:
18 December 2009, Friday
Last Update:
07 November 2022, Monday - 15:23
IOS 13.0 or later

Southwest Airlines 9.11.0 Update Note
✱ Version History

We've made improvements and fixed bugs for a smoother ride..

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