- 87.0LEGITIMACY SCORE
- 88.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Vagaro Pro App User Positive Comments 2024
Vagaro Pro app received 139 positive comments and reviews by users. Can you share your positive thoughts about vagaro pro?
Please wait! Vagaro Pro Facebook comments loading...
Vagaro Pro for Positive User Reviews
✓ Vagaro is a fantastic tool and amazing front deskI rent a booth as a hairstylist and I find this system to be affordable and user friendly to an extent. You do have to know a bit about technology to run it properly or easily. Some things are very confusing and worded poorly but the customer service can either walk you through it or escalate the issue to get it resolved within the development team. For instance: the add on feature that has not been implemented in 6 years after everyone has been asking for it especially nail techs and massage therapists is getting worked on now because they understand how detrimental it is to their business and having hundreds of services is confusing to clients and a pain for us to enter them all. Please if you have an issue that is make or break for your business please call the support number and give them reasons why it’s so important. They will try their hardest to bump it up in urgency. If you want add ons comment on the add on thread so they know it’s still relevant. It’s very exciting! All my clients love the system. They think it’s so cool and convenient and high tech. I save a ton on paying a front desk a salary because it’s only 65$ a month! Thank you Vagaro! Keep being awesome! And get us those add ons ASAP!.Version: 3.9.4
✓ Almost perfectI got the 30 day trial to see if this would be suitable for our multi-modality health clinic and was almost sold on it until I tried to book in a 40min appt. appointments can only be made in 15min increments! If we were able to book in our 40min osteo consults we would be switching to vagaro in a heartbeat but until this is enabled we'll just have to stick to the old fashioned (tedious) pencil and paper method, as we've yet to find anything else that meets our needs. I do hope this can be fixed as vagaro seem to be working hard to meet the needs of its growing customer base. I'm still trying to figure out how to view/edit receipts but their doesn't seem to be a preview option at the checkout (we don't have a iPad compatible printer as yet anyway so would be printing from the computer -voiding the usefulness of having an iPad at reception- or doing manual receipts anyway).Version: 2.8.5
✓ A relief from Mindbodyonline!First of all, it is simple, easy to use and affordable compared to the old scheduling software I had for years. Not only is VagaroPro easier to set up but the support staff answers the phone and are very helpful. The live chat access to help is very useful as well. While MBO was a fine platform, they started me with $45 a month and then raised it incrementally up to $125 per month without the acknowledgement of my being a one woman business with one location, one treatment room, one employee (me), and few clients. I was paying as much as a larger and complex business! No fair! Also, VagaroPro doesn’t make me jump through hoops to process credit cards. Control Scan was a thorn in my side with their quarterly scans (not a big deal) and their Annual Questionnaire (huge pain and unbelievable how complex the questions were) made my head spin off it’s axis! I really appreciate VagaroPro for the ease in set up, use and support (as a business and as a user for booking as a customer other services). My hair stylist suggested I switch from Mindbodyonline (as she did) to VagaroPro and I am so relieved that I followed her advice!.Version: 4.8.8
✓ Simple and Easy to useSuch an easy app to use for both myself and my clients. Organised and structured. All round win win.Version: 3.6.4
✓ Vagaro is great . We’ve had it 5 years !I have a hair salon and vagaro works so well for us . Our guests sometimes think vagaro isn’t working but it’s just because we are booked out months at a time !!! Always love getting the updates . Would like to have other options of booking when it says “They are fully booked . Check tomorrow for cancelations ! “ All in all a great app for a booking system !.Version: 3.9.9
✓ A decade of great serviceI’ve used Vagaro Pro for more than a decade and only once did the system fail to send out reminders. Why point this out? Because it was more than a decade ago and I haven’t had a problem since. Their marketing tools, online booking platform and verified reviews are hands down the easiest to use (yep, I’ve tried other systems. They just didn’t have what I needed as an independent operator and eventually a spa owner). They offer so many tools for independent and multiple providers (inventory mgmt, payroll, time cards, etc. ) The cost is relative to others for processing payments but with everything in one place, the cost of use, in my opinion, goes down because I don’t have to navigate different platforms to promote and manage my spa. Recommend and prefer Vagaro Pro 10/10.Version: 5.1.8
✓ Brilliant AppThis app has been a godsend for our salon. We have struggled to fibs an appointment system that suits our needs at a reasonable price. We are putting all our clients onto the client app so they are up to date with their appointments. We don't need client cards anymore, so have saved in cost on those!! The data loads really quickly and the user interface is very clear. Setting up the system for us was very easy. As is making appointments for clients. There are all sorts of features which are really useful, including a waiting list, which I have yet to use properly. Reporting is easy to see. Checking out is simple and speedy. We currently have our own Gift voucher system but the app allows us to add own own number sequences in. This means we don't have to worry about keeping track of our vouchers manually. The only reason I have given 4 stars is because we are in the UK and under the package we have chosen we should be getting free SMS reminders for clients. But they are not working at all. We have been told by Vagaro support that this is because of the mobile providers but I doubt it as not a single client is getting texts and they all use different providers. The answer to this is to use the client app notifications and email reminders. We only have a handful of clients who are no good at tech stuff so it's not a massive issue, but it's still a bit irritating. Despite this I'm very happy we switched to Vagaro. :).Version: 3.5
✓ GREAT APPI’ve been a Professional Barber for over a decade and have been running my own business for the last 4 years. Shortly after I learned I couldn’t keep up with my clientele scheduling while servicing a client. Fortunately I was introduced by a colleague to Vagaro which made it real easy for my clients to book with me, while I was busy cutting hair and especially after hours while being away from my Barber Studio. The Vagaro app has Great Customer Service. Great Instructional Videos on How to Use the features with in the app and Allows Clients to Reschedule their own appointments with in the Cancellation Policy. This is a few Main features of many others that Vagaro has to offer. Do yourself a favor and download the Vagaro app you won’t regret it..Version: 5.0.8
✓ Love it!This booking app has been super helpful!! I love that they offer the ability to have consent forms! That’s been the biggest help for me because it cuts down on the appointment time and also gives you the ability to give your clients any pre treatment info! The only reason I didn’t put 5 stars is because I wish that it had the option to have photos in the clients chart. Other than that, I love the option to send appointment reminders and it shows wether or not they confirm. And you can also require deposits on appointments and this is super helpful in making sure that your clients actually show!! Also having them check out through the same system makes it seamless when you have to go back and see a clients history because it shows when they came and what they bought! Some of those features cost extra but are so worth it if you use those for your business. It’s great to have everything integrated in one system!!.Version: 4.2.3
✓ 3 years of successI’ve used this app for 3 years... the support is great and the updates sometimes takes some time to get used to but I still love it - saves in hours of bookwork and online bookings is great for customers !.Version: 4.5.4
✓ VagaroI have been using Vagaro for over 3 years never had a problem.Version: 5.3.3
✓ Better then we hopedOn paper and comparing to other similar applications, Vagaro ticked most of the boxes for us. Having been part of Vagaro for 4 months now we made the right decision. The support and knowledge base of the team behind the scenes has made all of our goods and hiccups whilst navigating through the calendar or customers or other issues has been without fault. Sincerely Thanks Vagaro.Version: 5.4.6
✓ LOVING THIS APPI have been using Vagaro for a few months now & couldn’t be anymore pleased. It has everything I need & could possibly want. Any other place I called & talked with wanted $60 or more a month for 1-2 people on the account & didn’t include everything Vagaro does for one person for $25. The only thing people might not like is, is that you do have to pay for each extra thing you want. Such as, having 2 or more people on the account, adding files, adding gift certificates & so on & so forth. ($10 extra for each thing you want to add) the price is not bad compared to the other apps. $35 for 2 people is awesome! Especially when it includes SO MUCH! You also get one free month to try & see if you like the app or not. (: I’ve had so many people ask us about our app bc they love it. DONT waste your time with other apps! Use this one!.Version: 5.4.6
✓ Vagaro AppLove this booking app for my business. It’s easy to use, good price, and clients like it as well!.Version: 5.3.6
✓ Helping me have a life againBeen using it for about a week for my medical aesthetics business and so far so good… there are little things I would change with the deposit structure as you have to charge a percentage of the treatment cost when manually booking (I’d prefer to just set a flat fee) but overall it works and has simplified booking for me. I like the marketing components tied in with it. In the first week I used it, it already paid for itself. Hopefully it continues!.Version: 5.2.3
✓ 3 years of vagaro - working goodWe have been using the vagaro for our business - working well.Version: 5.5
✓ Love itIt’s so convenient and easy to use! I always know who I have from home or at work and never have to remember to remind them of their appt. I just wish there were more options for colours when it comes to different services.Version: 5.5
✓ Good appGreat to navigate through & i like that u can choose your color.Version: 5.4.8
✓ Vagaro is the best spa scheduling app I’ve used this far.There are many features, all ORGANIZED and user friendly. It allows me to be more efficient within my business. The base line price is very reasonable however I do wish the add on features didn’t add up to be as pricey as it can be. For instance, follow up emails came with my other apps but they are $10+/m with Vagaro. I like that Vagaro has the option for an online store and but it also is an additional $10/month- a feature that came with my other app. It offers checkin text features for an additional charge, which is nice especially during COVID. I personally take advantage of the add on website which is only $10 extra- this feature used to cost me $23 extra on my other site and it wasn’t as professional looking as the one I get from Vagaro. The biggest perk of Vagaro is that it does have an actual app and that I can pretty much do everything from my phone that I would be able to do on my PC. I think it’s a great app with great value..Version: 4.6.3
✓ Love it!Love this app!.Version: 5.3.3
✓ Clients love it!It’s an amazing booking aid. It’s easy and convenient! I book clients anywhere and everywhere I go, even on holiday I can still use the app and check and book client appointments! Clients love it too! They love the reminder emails, Thank you VagaroPro YOU’RE FABULOUS! A business’s best friend 🤗.Version: 4.0
✓ Hair salonFab app! Easy to use. Free first month really helps! I've had more business through using the app too! Give it a try.. happy customer ! Highly recommended.Version: 3.7.4
✓ Easy dont be afraidWas very against an on line booking system but took the plunge. Get 7-10 new enquiries a week our clients love it too, see our feedback if you are not convinced. Shame some of its features are not supported in UK & be aware some UK mobile mobile phone providers are charging for SMS alerts, this is out of order!.Version: 3.1.5
✓ ReviewI Like the app for the most part there is several little things that I do not like, one being that every single time I make an appointment, cancel appointment, or rearrange appointments I get an email and I have called so many times asking them to turn that feature off and no matter what it continues to do the same thing. I do not want emails every time I schedule an appointment And since the new update it glitches more and every time I’m trying to input a New client, a pop-up comes up and then you can’t even see what im inputting. And every once in a while when I go to a certain week it pulls up the wrong week so I have put clients in the wrong week. Other than that, I am pretty happy with it. If I could change anything I would stop updating it to all these new things because all it does is make it slower and less efficient.Version: 4.6.9
✓ Salon ownerWe love how interactive it is to use.Version: 5.4.8
✓ GreatGreat Easiest salon software I have ever used. Their customer service is great, all round fantastic business.Version: 5.5
✓ Business saving appWe have been using Vagaro approx 18 months & it's the best salon program we've used. The fact it is app based makes it able to be used when I work at various locations. As long as I have my smart phone with Internet coverage, my business is set to go. Our experience has been that with each update to the app, the better it becomes..Version: 3.5.6
✓ Love Vagaro!Thank you for providing software that is user friendly for my clients, and for me as a business owner. I also love tgst the pricing is so affordable and that you take feedback to implement new features that streamline the process even more. I had been using Mindbody, then when their prices jumped so dramatically, I googled #1 fitness software and Vagaro popped up. My clients really struggled with Mindbody, so I usually had to go in and make their reservations & cancellations. That is not the case with Vagaro. 90% of my clients are using it and that makes my job that much easier. I have recommended Vagaro to a friend who manages a large YMCA and they also made the switch. I highly recommend Vagaro to any fitness facility! Thank you for being my business partner essentially. I rely on it everyday and you haven’t failed me yet!.Version: 4.4.2
✓ User friendly, must have!Just like a reliable best mate - VagaroPro does it all and all while in your pocket. I love the set and forget of the reminder messages, the stock co trip system and POS. Have been using it for years now and I’m sure you wouldn’t find a price comparable, quality competitor..Version: 3.9.4
✓ Great!Great booking app and very easy to use!.Version: 5.4.4
✓ 🙏🏽The best.Version: 3.7.3
✓ I think it’s well on its way to being FANTASTIC!I’m a hairstylist and use VagaroPro for all my bookings! There is only a couple of things I would change.....or maybe there’s a way around this: I do not use VagaroPro for credit card processing so I don’t really have a reason to “checkout” my clients after their service. Well, the ONLY way (I think) for the automated emails to be sent the next day to clients (“Thank You” emails), is to check them out. I really really wish there was an option to automatically check out all clients at the end of each day. OR.....don’t make the “check out” a requirement for the “next day marketing email”. Secondly, I really wish clients didn’t HAVE to create usernames and passwords. About 50% of my clients still text or call me saying they don’t remember how to get in. They end up using someone else’s email and then I have 2 or 3 profiles on the same person..Version: 4.0.3
✓ Great for beauty businessesGot everything I need!.Version: 5.0.8
✓ ❤️ VagaroPro for years!I have used Vagaro for years, most recently I have upgraded to the full system with cash register and credit card processing. I have never had any problems with Vagaro or booking; everything is always exact! when I opened my own salon, they switched my entire profile & account over for me and we’re very kind and helpful. Now I am going to go deeper and use the full system with the cash register and credit card processing I’m very excited to deal with Vagaro at this new level. When I researched other booking systems and processing systems the software was so expensive and someone to charge me hundreds of dollars a month just for the software. Vagaro is affordable and has a very in-depth software system to help with all of your needs even commission employees, product sales & services! Thank you Vagaro!!!.Version: 4.0.7
✓ So far so good!!!This app has been sufficient with my new business. Would highly recommend. When click no shows - would like to have a automatic message so I can send my clients a Message and no show fee . Will give 100% for this app and service. Should have an option to click for Australia/Perth public holidays Mother’s Day Father’s Day etc.Version: 4.6.6
✓ Enjoying booking systemI appreciate the easy booking system and all it offers Client confirmations and email options are amazing. Worth the $35/ month.Version: 5.2.7
✓ Easy to use.Great app. Easy to use. Makes my life so much easier by having everything about my business accessible wherever I am. I love to be organized. And so I love this app!.Version: 3.6.6
✓ Wonderful small business appI have been using this software since March of 2021, it’s Oct now of 2021 and I can honestly say I have fallen in love with this software program! They are always doing new add ones for my business that helps me grow like the no show fee, respond to reviews immediately, track room rent as well the reports to track my expenses and income as well customer retention either weekly or monthly and even a combined report to make my taxes easier! Not to mention the ability to schedule clients on a repeat to help them keep their preferred days and times and my schedule full! The website is always customizable and beautiful. Over all love this software has made a new small business owner so much simpler!.Version: 4.8.6
✓ Best booking systemBetter than square.Version: 5.3.7
✓ Business owner/ ManagerVagaro saves me so much time and in return saves my business a huge amount of money. I don't know how I ever ran my salon without Vagaro.Version: 3.6.4
✓ FeedbackI’m really enjoying the app besides ONE thing that I find is soooo strange… When I have a client message me and go to book in that client Vagaro doesn’t show that person on file ?? But say that person didn’t message me I would be able to find that client.. I’ve noticed this within the last month and I’m so confused on how that’s even possible but thought I’d share it i case it’s a glitch..Version: 5.4.8
✓ Best app ever!This App has help my Buisness 100%.Version: 3.6.5
✓ Best Booking App UsedI’ve been using Vagaro now for a few months, and it’s the best decision I have made as a business owner. It cuts down time manually booking clients in, as well as super user friendly for both I and the clients..Version: 5.1
✓ Great App...ExceptEnough with the barrage of “Time to Update” pop-ups every 6 seconds. I get it. It’s time to update, but if I’m on your app, it’s not because I’m bored and casually scrolling for something interesting to read. I’m WORKING and need to use the app productively, which means I don’t have time in between every click to keep hitting “Not Now”. I’m assuming you simply want to bug the holy he!! out of us until we finally throw our hands into the air, scream “okay fine!!!” into the ethos, and click on “Update” just to end the insanity that your constant hounding causes. You lost a star for being so incredibly annoying every couple of months. The four stars are because Vagaro is the best scheduling app of all of the ones that I’ve used. Keep that part up, please. The pop-ups that show up more often than annoying influencers on TikTok? Yeah, don’t keep that up..Version: 4.7.8
✓ AmazingI love this system so easy to use, has amazing features! Highly recommend.Version: 5.1.4
✓ ReviewEasy to use! Keeps me on top of my appointments..Version: 5.2.5
✓ VagaroProBeen using VagaroPro for my booking system for two years now! And it’s been incredible, never had an issue! It’s cheap for what it does! Online booking is easy to use. And booking yourself is easy, emails send out as reminders and knows when someone cancels! It’s so easy to use! Will always recommend!.Version: 4.6.7
✓ Amazing Salon SoftwareVagaro is fantastic, makes being a salon owner so much easier. Only problem is when they schedule a maintenance I'm sure they are doing it at a great time for the USA when salons aren't open , but being in the U.K. It does affect my salon around 10am - 11.30am peek times for booking people in ..Version: 3.6.7
✓ Easy and efficient bookings for everyone!Vagaro has been a simple and efficient way to keep track of our clientele, send emails, and book appointments! Our clients love being able to book on their own and our service providers love getting notifications of appointments booked. There have been a few glitches usually when clients try to book on their own but they message us and we can book it easily on our end..Version: 5.2.7
✓ Very happy customerLoving this app, it's a major help, so easy to use & works well.Version: 3.6.7
✓ Have no fear!I was VERY skeptical about going "paperless" in my salon. I am 3 weeks into my 30 day FREE trial with Vagaro and I am beyond pleased. It is very user friendly, very affordable and it has made my daily tasks (booking & reminder calls/texts) worry free! To date the only complaint that I have is when I added clients into the program it automatically puts the date of "Customer Since" as the date entered. This can be a problem especially b/c there are reports and searches fields titled "customer since". It's useless and frustrating as I have clients 8+ years that show up as (whatever the date I entered them into the Vagaro system). There is nowhere to "edit" this info. It should be one of the fields I get to fill in...not done automatically. I did live chat with a rep and he said he would bring that to their attention. So although minor detail as of now...everything else is AWESOME! I recommend!!.Version: 4.9.3
✓ VagaroVery easy to access and use.Version: 5.3.3
✓ WonderfulBrilliant company! Works so well for me, even from the uk. Keep up the good work. Anna verbrugge XX.Version: 4.2.4
✓ Sylvia OwnerLove it makes my life easy no need for computer just your smart phone.Version: 5.5
✓ VAGARO is amazingSince starting as a lash technician, Vagaro has been an amazing tool to keep me organized. I suggest it to anyone!.Version: 5.1.2
✓ Love itSince I have been using Vagaro my business life got much easier and organised. My clients also love it!.Version: 3.8.8
✓ AwesomeI am a lash technician and I’ve been looking at websites to create my own website, I own my own business I’m a small business. I have a little studio and this is just perfect for me because any other app or website was just way too expensive and I’ve wasted money trying to have a awesome website, but it just never worked out for me the way this app is set up it’s not complicated like other sites! It’s the booking site for me that’s easy, manageable, and everything is on me. I’ve tried everything and this works best. It’s worth the purchase! I could not be happier just having it. It’s so easy just to send my client a link and they book with me, I accept it, I can block a time if I need time off, go to an appointment for myself and move clients, reschedule them , everything all from my phone! their customer service is just always on point and always answers all of my questions!Whenever I have a problem I always call them and they always answer and I always feel very satisfied after speaking with somebody. 10/10 recommend..Version: 4.6
✓ Easy to Use!Very happy so far. Finally threw away my paper calendar! I love that you can add photos to the app and ask for deposits. My clients also find it easy to use!.Version: 5.4.8
✓ Great way to do business!I love how the online booking website for myself and clients. Easy to program and edit. As well the online marketing is excellent!!! I send online gift certificates and less of paper coupons or postcards. The email marketing is very effective . In a slow month but I create a beautiful promotion and receive great response. Email marketing and online booking with this site is great and easy to do! Clients like the reminder emails or texts. Online help is available with emails or phone calls and I always get a quick response. Thank you Vagaro!.Version: 5.2.2
✓ I’m not a salon and I still use VagaroAs I read in the reviews, several business owners seem disappointed that Vagaro is mainly a program for salons, However in our case it has worked perfect. I own a tumbling gym with many different coaches who have different schedules and different prices along with different lessons that they offer. Vagaro has been a way for me to allow our clients to book appointments with any of my coaches based on either the clients preferred time or their preferred coach. It has also helped out our accounts receivable by allowing me to force the clients to and put payment information in case of no-show appointments or kids car pulling/driving themselves. They have also been able to take any suggestions that I have given based on problems that we ran into, and have found a way to alter the software to make it work for us. Although their processing company is not very quick to deposit funds and seems to have a slightly higher interest-rate than I’d prefer, it still beats the fallout from not having a way to require payment information. I would highly recommend this software to anyone or business who has multiple employees with different schedules that you want to allow customer bookings. :) Great job Vagaro!.Version: 4.0.4
✓ ReviewAmazing service.Version: 5.3.6
✓ Very functional softwareVagaroPro is a very good software, it helps me keep track of my bookings and my inventory very well. I love the graphs too showing income on different services. Really helps to picture your business on the back end!! When they make it possible to add the deposit prior to the date of the appointment it would be amazing but at the moment that’s still missing.Version: 4.0
✓ Awesome app!Great app for Barber Shops at a good price..Version: 5.1
✓ Fab!Really enjoying Vagaro! Easy to use and has fantastic features..Version: 4.0.3
✓ JessieIt really has thought of everything a salon booking service can need. And customer service is very good..Version: 5.2.7
✓ Organized , reliable , so much to offer !I love Vagaro ! I have been using their booking system for my hair salon for about 5 years now ! My clients say it is very easy and convenient to book online ( which takes Away the stress of going back and forth trying to find a day and time that works via text or email etc...) just switched to using their credit card processing too it’s so organized !!! I can have a website with a direct booking link right on it , email marketing campaigns and my clients get text and email reminders that set automatically whenever you set them . My clients get 7 day - 3 day - and 24 hour reminders because ,hey, we’re forgetful humans. But my no show rate is 1 in 100 or less now ! I also require clients to put a card on file ( thank you Vagaro ) before they book an app so I know they’re more likely to show up because they also read my terms and conditions and agree to them AND put a card on file . Love love love this system no complaints whatsoever ..Version: 4.6.3
✓ I love itBest scheduling app I’ve used.Version: 3.9.6
✓ Amazing app!So many benefits for your business using this app, would definitely recommend. My customers are also loving using the app and it’s so much more professional than the pencil and paper diary..Version: 3.9.2
✓ Mobile StylistIt's not free, but it's pretty inexpensive for such an awesome, feature-rich application. As I explore and test the system I'm finding really easy and useful ways that this is going to improve, increase and grow our business. There are a couple of things that could do with attention, but that's only me being hyper-critical. Well done devs, awesome app..Version: 2.9
✓ Hands Down the BEST!I’ve been a hairstylist for 20 years. Over that time, I have been w many different salons who have all used different on-line booking systems (maybe not from the first few several years, we still used old-school appointment books). There were pro’s and cons to each, but I can honestly say, hands down, this one is the BEST. The price is not only extremely affordable, but it delivers more than the expensive systems. It’s user friendly for myself as well as clients. First-time set up is not confusing. You get alerts w new appointments, clients get reminder texts, rescheduling calendar is a breeze, and there’s so bells and whistles I haven’t even gotten into yet. You can do gift cards, keep track of inventory, keep notes on clients, block out time for yourself... the list goes on. And none of it is at all hard to figure out!!! This makes my life, and my clients, so much easier and I could not give it a high enough recommendation. Hands down, the BEST!.Version: 4.6.3
✓ The best booking service that I’ve usedI have been using this for several years now and everything I said in this review before still stands today. It’s the best app I’ve used. I love Vagaro, they do a great job of always keeping things updated and working whether it be on a mobile app or on the computer. I am so thankful that during Covid Vagaro has worked with us to help with the $25 discount and free services to help us navigate our businesses being closed. Makes me even happier that I chose them years ago after studying many booking apps. I love Vagaro pro. Best booking app I have used and can never see myself switching. All the features are great and all the things they keep adding on. It just seems there could be an easier way sometimes to link or group customers when one is doing payments and they aren't in on the same day. That is the one thing that is not easy. Otherwise it's perfect for me..Version: 5.1.3
✓ Great app!!!This app is great for barbers!!!!!.Version: 2.9.5
✓ User FriendlyThe Vagaro App is so user friendly. The videos they have available to teach you how to use their system is so helpful. I highly recommend using Vagaro!.Version: 5.2.1
✓ Salon owner/technicianI switched companies from Booker to VagaroPro and I spoke with at least 7 other complies before landing with VagaroPro. My business is a nail salon of 9 years. Their interface is user friendly for both the clients and staff. You can add a booth renter to your calendar as well as a commission technician and both persons will have different access levels. VagaroPro customer service is accessible via email or call during office hours and I have always had a resolution. You may also advertise on their platform which is just another layer of visual presence for your business. I personally believe for the cost and the services provided this system is great. I also would like to add during the pandemic of 2020 VagaroPro deeply discounted subscribers cost and added features free of charge to allow business to make the most out of this difficult situation. I highly recommend this company and I’m a truly satisfied customer..Version: 4.3.8
✓ Give it a tryI was on the fence about using an online booking system. Vagaro gives you a 30 day trial free of charge. I love how it allows my clients to book in at anytime of day. I’m easily able to schedule my working hours and make adjustments as needed. It has a lot of great features to help keep you organized while saving you time. Highly recommend!.Version: 5.3.6
✓ A bit frustratedFirst, I have to say I don’t understand why the Pro app is running so slowly! We’ve done every device update when available and our app automatically updates on our devices when they are available. My team says that their phones and tablet devices all have the spinning circle for way too long every time they click a button, whether they’re changing the calendar page or checking someone out. I thought it was my internet but I had that checked and it’s happening remotely when on data and at their homes. I haven’t had issues with VagaroPro running this slowly until recently. But I’m very frustrated its created a line at the reception area because it takes so long for clients to book and checkout services. Second, I’ve always been a little frustrated that invoices(the checkout screen) doesn’t save changes. If I make changes to someone’s ticket and have to click off of it to look at the calendar or update inventory, when I click back on checkout, everything I changed or added is gone. I have to add or change things all over again. It causes an even longer checkout time with the app running slowly..Version: 4.2
✓ Highly recommend!Recommend! I have tried 3 other well known scheduling softwares (acuity, square and schedulicity) and none of them can compare. I am an independently owned massage practice so everyone’s experience is obviously relative here. But for my needs, I FINALLY FOUND the right fit. Their customer service is professional and very easy to speak to someone. Also, there are perfectly bite sized tutorials for every function so it isn’t as overwhelming as it looks. This software is absolutely making professional more streamlined and has given me much more confidence and empowerment with marketing/email and text campaigns as well as fully integrated templates with ideas I never thought of before so it’s also been really inspiring..Version: 5.4.9
✓ Awesome softwareI've been searching for a software package that my staff can access individually from their phones and by computer in the salon and this is it! Love!.Version: 2.9.5
✓ Best Salon Software Out There!Switching my business software to Vagaro Pro has been the best decision I have ever made! It has saved me hours of time using their online booking module. What’s especially amazing is there software actually works the way it supposed to. When I do have questions, their customer support is way above average. Their response is prompt, courteous and their follow up customer satisfaction is right on time. I paid so much more with another spa software company I used in the past and their software didn’t work properly, their response was hours on hold and they never fixed the problems. They were good however at raising their prices frequently. I feel Vagaro Pro pricing compared to others out there is extremely reasonable and let me say it again, their software works!! I couldn’t be more happy with Vagaro Pro..Version: 5.4.4
✓ Love it!Love this app. So easy to use.Version: 3.9.2
✓ Great booking AppI’ve been using booking systems for years for my horseback riding instruction business. I’ve had not user friendly apps that were great for me, but not users, really super simple apps (that cost less too), but I wanted something more. Some just cost too much to be worth it for me. This company seems to fit the bill for me on all fronts. I’m still in my free trial, but think I’m in love with it. Not only is it user friendly for clients, but for me too. A huge plus is that a ton of stuff can be accessed from the app, where a lot of them you need a laptop to get to certain functions. I can invoice, mark lessons as paid, Set up everything from hours a client can cancel before a lesson to sending out waivers and contracts. I can even blast a daily deal via text and share it to my fb page. Given all the features, the look, easy navigation and the price, Vagaro is a winner..Version: 4.0.9
✓ Such an easy app to use!Love it so much, so convenient and easy..Version: 5.3.3
✓ Best app for fitness/salon business ownersLove vargaro as a business owner, and can’t wait till online payments become available in australia.Version: 4.2.3
✓ Great booking system!I just started leasing for the first time, I knew I didn’t want to go traditional and have a written book to keep track of my appointments. All the stylist I work with use Varago including a friend of mine a who works at a different salon. They all recommend I try Varago (it’s also the main booking system for the salon I work at) easy to maneuver around with, setting up appointments etc. the only thing I haven’t done is link my account to my Varago account to check out my clients. I’ve been using square and it’s kinda annoying having to jump back and fourth (to see what the charge on Varago then jump back to square to charge). I would give this app a 5 star but since I haven’t tested it to it’s full capacity it wouldn’t be fair. But to get you your appointments in, extend the time of them, block your day out easy! Also the system does a great job at letting your guest know that they have an appointment coming up; it will will send them a message a few days before and 24hrs before!.Version: 4.2.5
✓ I enjoy Vagaro very much!Vagaro makes my life as a hairdresser very simple. The variety of features are also amazing. The only reason I’m not giving a 5 star rating is because there are some limitations with the platform like, the inability for me to control the layout of my booking site, or add automatic buffer times in between service bookings. Nevertheless I am still very happy with this app and I will definitely be a long term user..Version: 5.2.1
✓ HairBest app for hairdressers,just get it.Version: 5.3.2
✓ SimpleI love this app, it makes clients bookings super easy, with options to cancel and informed text response reminders. For anyone trying to keep track of their daily work log, or schedule appointments seamlessly through the website you absolutely need this..Version: 5.1
✓ Great appMy main issue with this app is that it forces you to update when they release a new version. It doesn’t matter if you have a client on the phone trying to book an appointment, you had to update or you weren’t able to use the app at all. Which was ridiculous! I got a notification that there’s an update available an given the OPTION to update now. Which is exactly as it should be. So, I was able to book my client and update when no one was waiting on me! Hooray! I’ve had questions or needed help with settings in the past and the customer service reps have been easily accessible and very friendly. They’ve helped me resolve every single issue with ease. I appreciate that level of customer service. As long as the updates remain optional, I’m thrilled with the service!.Version: 4.0.3
✓ A very useful and efficient software/appI cannot say anything bad about this app. It has really helped me out so much in terms of productivity. I was going crazy with all the bookings requested by my clientele before starting to using this software, but now it is all so simple and easier . I ll fully recommend it to anyone who wants to improve his business and get rid of that heavy load by using any other useless app or just a board which is worse . This app is incredibly amazing to keep yourself more organised. I just love its efficiency and I cannot be happier ..Version: 5.4.6
✓ Awesome do-it-all app for a great price!I’ve had this app for a short time but it really does it all. After looking at probably 50 scheduling systems and trying out 15, I chose Vagaro because it did it all. For only $35/mo., I could create and schedule my yoga classes for my students to book; sell memberships, packages, and gift cards; and create a self-service scheduling system for them to book private appointments based on their availability. Also - the payment processor is super easy to set up and at industry lows for costs. Recurring payments, cancellation fees and refunds, I mean you name it - this does it. It’ll also automate your emails which means less time-consuming text messages from me the day before explaining all the dos and donts before an appointment… all of it is automated! Customer service is super responsive and helpful, and I LOVE the “checkout” option for anyone who didn’t pay online beforehand or who does walk-in appointments. I foresee this saving a TON of time that I just don’t have while working a full time job while getting my business off the ground. Thanks, Vagaro! I look forward to becoming successful while using your platform!.Version: 4.7.3
✓ Great applicationHad a few teething problems when transferring to new system but it’s been fantastic and so easy to navigate, rebook and keep clients up to date.Version: 3.8.4
✓ Good appBeen using this for about a year. Overall very good and easy to use. Clients can log in using the client app to view their upcoming appointments and cancel/confirm/change them. Marketing software is easy to use, and you can schedule emails ahead or set up automatic emails. The only downside is the updates if you live in the U.K. they usually happen around 10/11am which means we are locked out the app & website, unable to check/book any appointments. Hence only 4 stars due to the inconvenience..Version: 3.9
✓ Super user friendly and simple to navigate.I have been using the Vagaro app to manage my online booking for massage and meditation classes for the last 2 months and have found it super user friendly and simple to navigate..Version: 3.9.8
✓ Pretty good but missing some checkout optionsFairly easy to learn, reliable for bookings and affordable! It would have a 5 star if we could choose our time blocks between appointments - ( I like 20min and it only gives 15 minute , 30,45, etc increments options ) and it does not have the 3rd party insurance payment, nor EFT for checkout.Version: 5.2.5
✓ I absolutely love VagaroPro!I have been with VagaroPro for prob near 10 years and it has been a life saver to me. A small investment that was well worth it! Before I signed up, I had phone calls nonstop and my voicemail was over full. I was so busy that I couldn’t give my clients the quick service they needed to get scheduled and my clients in my chair was being neglected by me having to stop and answer the phone. Let me tell you!!!! When I transcended(lol..this is how it felt) over to VagaroPro, my salon life was so much better and more organized. It took a minute to get my clients familiar, but they grew to appreciate not having to be on hold or wait for me to never call them back because I was so busy. I would recommend VagaroPro to every stylist who wants to have a smoother flow with appointments and so much more..Version: 4.2.4
✓ AmazingFantastic software!!! Iv used many but this is so versatile!!! Highly recommend !!!!.Version: 3.6.8
✓ Andrea @ Randee BeautyAmazing system. Staff is super helpful. Thank you Vagaro!.Version: 5.0
✓ Awesome!!A terrific & reliable salon helper. I'd love it more if the daily deals promotions could be texted to your clients as many do not use email..Version: 3.6.5
✓ Salon pro who gave up pencil & paperI’m your everyday stylist who is busy with life and working 5-6 days behind the chair, two kids an husband etc. I’m at my 10 year mark and I realized I was getting burnt out from my phone. Some days I’d have anywhere between 20-75 missed texts….yes you read that right. I was drowning in requests, appointment changes, Pinterest pictures, questions etc. After a 12 hour day behind the chair, I’d then go home to my husband and kids and crash before another long day…leaving little time for the most important part….customer service. I had battled wanting to switch to a booking app because I’m a little bit of a control freak but let me tell you the customization available in Vagaro, has literally given me a second set of hands and another brain. My clients can book, change Apts, send their friends my link to refer them to me. It’s cut back on my personal reach outs by about 75-85%……it’s life changing. Client satisfaction has always been the most important to me. And with the demand rising even more I was at a point my people were suffering because I’m a one woman show. But now vagaro took a weight off my shoulders and I will never look back! I’m obsessed, and so are all my clients. Their feedback has been 110% positive and that speaks for itself!.Version: 4.8.5
✓ So far very goodI am currently looking around for suitable options to manage clients for a personal training and massage business. So far I’ve have got the free trail and I am highly impressed, has almost every feature I could possibly need. I’m surprised this app isn’t more heard of or has more reviews , as I would be interested to see how easy or hard it will be to convince clients to download the check in app. Once I go live with this app I will give a more in depth review and add an extra star..Version: 3.8.6
✓ Time Saving!After manually putting clients in myself, I decided it was time for an app. The first couple of apps were not user friendly, but when I found vagaro, it’s user friendly to me and my clients. It saves me so much time as well!.Version: 5.3.3
✓ New to thisMy first time using a online booking app and now I’m hooked! Makes my life easier for sure and I have always stressed about technology but this one makes it simple. Definitely will recommend..Version: 5.4.2
✓ SATISFIED CUSTOMERHave been using VagaroPro for over 5 years now and I love it! It’s so easy to do everything I want through it! 5 stars would highly recommend to anyone who runs their own small business!.Version: 5.4
✓ Love it!I have tried so many booking apps out there. And vagaro has to be my number one! Its user friendly and easy for my clients to navigate too. I love the set up and the look of the site when booking an appointment, so professional! My only concern (and maybe i have yet to discover if it is an option?) is that when choosing your booking hours, its very limited to choosing different hours for various days. for ex, every sunday has to have the same time unless you change all the following sunday times. I have another job, so i might work different times every sunday, i would love to be able to put specific hours for every single sunday and other days of the week. As well, if i want to take appointments mornings and nights, you cant set the times for different separate times in one day. This only affects me because of my other job, but im sure for others who do their business from home, this may not be an issue. Other than that, I love vagaro, and will be utilizing the other options in the app soon! You can build your own website to add on to the booking, as well as adding daily promotions for your clients too!.Version: 5.1
✓ Loving it!I’ve been using VagaroPro for only a few weeks and it is by far the best booking system i have used! I tried so many before finding this and I love it!.Version: 3.9.1
✓ Vagaro is GreatI am a barbershop user of Vagaro. It has been amazing to use. Easy to navigate and easy for my staff to use. The amount of reporting is great to !.Version: 4.2.8
✓ Home business Best Salon AppI love this app. For what you get it's brilliant. I am a home business and with the on line booking service it can only help my business grow. My clients can make their own appointments in the comfort of their homes. They love it too. It's easy to use and has everything I need to keep I touch and up to date with expenses, income, client history and much more. Well done Vagaro. :-) it just need an expense section. Love it.Version: 3.6.2
✓ LOVE this App!Been using Vagaro for 3 years now, We are a hair salon based business. I absolutely love the user interface. So easy 🙌🏻 and extremely reliable. Constant maintenance, allows for minimal glitches. Like I’m talking barely ever! Also the option for add on service options makes for a very streamline system for our salon team. Our clients also love the system as it’s super easy for them to access, and use. 10/10 would recommend!.Version: 5.4.7
✓ Makes life easyEasy to use. Keeps my schedule in check and helps remind clients of when they have appointments.Version: 5.2.8
✓ GoodGreat app.Version: 4.4.2
✓ Vagaro is awesomeI love vagaro ! I have all of my reports available when I need them. It’s a convenient way for my clients to book and easy to use. I also love the email campaigns and birthday wishes you can send to your clients automatically..Version: 4.6.2
✓ All the features I need!!I love Vagaro because it has all the features I needed and I wasn’t getting with my old scheduling company. I wanted to move away from paper and go green and with Vagaro I was able to keep all my client info, notes, photos and so much more in one place. I also love that Vagaro has giving my customers more ways to pay with their “pay later”option. I paid close to $300 a month for a different scheduling service and didn’t get half of these options. If I could change anything about Vagaro it would be their reports. I use reports daily, weekly and monthly for productivity, client retention, track retail sales, pre book #’s, # of new clients per month etc. and it would be great if their reports had more detailed information that I could use to gauge the health of my company and gauge individual growth and stats of myself and staff. I’m sure those are features that will later be added fingers crossed 🤞🏽.Version: 5.5
✓ Home beauty businessI get soo many compliments from clients how amazing this system is. They love the reminders and the receipts. And I love having secret admin! Not having to stress with no shows, and clients booking themselves in! It is great!!!.Version: 3.7.3
✓ I love this App!!!!I am a hair salon owner and always did my appointments with a book and pencil until one of my clients told me about Vagaro. I gave it a try, it has made my life so much easier!! It has saved me so much time from calling or texting my clients to remind them of there apts!! It has helped me to keep organized with my clients information!! The app on my phone has made it convenient to check or adjust my schedule no matter where so am or what I’m doing!! They offer excellent tech support, tools, and online classes to learn how to maximize your efficiency while using this app!! The price is very reasonable for all that you get in return!! I believe in the future it will help my business grow as well with the option to book online!!! It has made my stylists very happy to use as well!! It’s very easy to learn!!! Thank you Vagaro❤️❤️❤️❤️❤️😁.Version: 4.3.2
✓ New to Digital DiaryI will be honest I was dreading switching from my paper diary to Vagaro… but a few days in I wish I’d made the switch sooner. The app is straightforward, easy to use and my customers love the appointment reminders. I say ditch the paper diary and go digital with Vagaro you’ll never look back! Thank you for an amazing app 😊.Version: 5.2.8
✓ Easy to useFairly easy to use! I find it is helpful for my small business.Version: 4.6.9
✓ Great! Only missing a few things.I switched from Booker because it was literally 1/10th the price. Plus it has a much better email maker on it than Booker. I was able to cancel my Constant Contact which saves me another $40 a month. There are a couple things missing or at least I haven’t found them yet. In Booker changing, moving, or adjusting an appointment was a little easier. On Vagaro it’s almost just easier to cancel and then rebook if you’re trying to move to next week. And you can’t view a persons profile while on the Calendar page. You have to go to the customers page and type their name in. Also, there’s no custom payment types. But those are all minor things. That are easily gone around. Plus Vagaro is always super fast to respond to my constant questions, the gift card people gave me four proofs of some gift card ideas in less than 24 hrs, they imported everything super fast. They’re always helpful and nice. I highly recommend and think I’ll be with Vagaro a long time..Version: 4.0.8
✓ Salon owner with multiple employeesThis is definitely a great system to work with. Being self employed you have so many choices of systems. Every stylist can book their own appointments, over the phone, through text, or social media. Plus we have guest services that can access every stylists schedule. In the small city we live in our receptionists get messages on social media about making appointments. Instead of anyone needing to remember to call someone back, or check the schedules when you get to work the next day. All of our guests love the text reminders. Some of them prefer email reminders, which is a great option! Also, if you are a booth renter ( cosmetologist/ barber) this would be so great to have on hand instead of working with a paper schedule. They have the online booking option I think would be great for a salon with few options. I’m personally worried someone would schedule a color appointment and actually want a balayage which takes twice as long. But seriously, a barber that let their clients book appointments online would be on top! You seriously can no go wrong with this company!!.Version: 3.9.2
✓ The best booking appFantastic booking app. Really easy to use and with lots of features. Looking forward to get all the accessibility in Australia like in the USA with gift vouchers and cc payments ;).Version: 3.7
✓ Nuova PelleEasy to use , various platforms, and excellent customer service..Version: 5.3.7
✓ Bravo Vagaro ProI have used a few booking apps as a barber/stylist, and I find Vagaro Pro to be pretty user friendly and adaptable..Version: 5.2.5
✓ Great app i love itBeen using for my bussiness for the past year and i love it super simple yet effective.Version: 5.4.8
✓ Excellent valueReally happy with this app makes my life so much easier. Just a few suggestions 1. Email letter templates that includes client name insert, customised text confirmation/reminders, more marketing option suggestions for emails otherwise this app is a must for every small business. Also a marketing sms service would be great to send sms out instead of just emails.Version: 3.5
✓ Vagaro system for aestheticsGreat system for my aesthetics clinic, easy to use. Straightforward.Version: 5.4.9
✓ Idk what Krugsolnza08 is talking about...Let’s just be clear this app is for salon/spa and fitness...where on earth did it say it was for photographers?!?! This makes me upset because as a business owner I have to deal with people would get upset about things but if the just educated themselves 1st things would go a lot smoother. Now Vagaro has a 1 star review because you didn’t want to do you research 1st👎🤦🏽♀️.... Now time for an actual review. I opened my “salon” business back in 2015. I have only used vagaro since then. The reason is because they offered my salon so many things. As the years gone by they have introduced wavier foams that you can make, so you and your customer can have an easier transaction in. They have also introduce the waitlist so let’s say because of it what’s the book is it that thing available in that customer complaint that they want that time me as a business provider I see it I’ll confirm it if somebody cancels. I don’t plan on going with any other salon app because I’ve had such a great run with VagaroPro. I don’t work for this company I am just a happy customer..Version: 4.0.3
✓ Thank youI tried this software three years ago and didn’t decide to use it instead I went with DaySmart. Well let me tell you I made a huge mistake. I now after three years of mishap after mishap with DaySmart am using this software and what a fresh breathe of air. Not only has the team been extra easy and accommodating to transfer 17 years worth of business but they been extra encouraging and helpful beyond anything I could of imagined. I dreaded starting over for fear of the amount of work and time it may take. If you have a beauty business that provides hair lash waxing body piercing tanning ect please dont wait to use this software. I can not say enough great at this time. And I waited three weeks before giving this review because sometimes these companies wow you with broken promises. Not this one. I wish I had done this transformation years ago. Thank you Varago. Seriously. Thank u.Version: 5.4.9
✓ Great appFantastic app that help have every on hand and ready to go for a busy business.Version: 3.9.9
✓ Perfect!Absolutely amazing app! Has everything I need and is so user friendly!.Version: 3.8.9
✓ THE BEST BOOKING SYSTEM EVERVagaro has been the best booking system I’ve ever used! So easy to set up, my clients love it, and it’s not hard to use at all. I will definitely be recommending to everyone!.Version: 5.3.3
✓ AMAZING from Sharper Edge FitnessThis software has been extremely user friendly, easy to navigate, and super affordable. As a Certified Strength and Conditioning Coach and a new business owner, I highly recommend Vagaro. Inputing all products, services, packages, and memberships has been extremely easy. You can control a myriad of different aspects pertaining to what you offer as a business. Inputing our business’s form for terms and conditions and release of liability was so simple I couldn’t believe it! I love the feature of creating a form, completely customizing drop boxes, and selection methods. I also love the fact that any changes you make automatically update in your Vagaro business page and potentially your website if you choose to use them for that aspect. I wish I found this earlier because the website formats are easy to navigate and Vagaro inputs all information which saves you the headache. I have experience with MindBody gym software and I would have to say so far I love Vagaro just as much and it is super cost efficient! They don’t up charge you for things you don’t necessarily near. They let you pick and choose what you add on pertaining to your services. So far I am a super fan of Vagaro and have nothing but good things to say about this gym management software! 5/5 from me!.Version: 5.4.5
✓ Perfect for my businessIt’s easy to use, and when I needed help, customer service/tech support was quick and solved my problem immediately..Version: 5.1.7
✓ Love this app! It’s been soooo good for me 😁It’s an Awesome app! It help me with my time management and is great for notifying my clients 😁.Version: 3.9.6
✓ Home ran salonAll of my clients love having reminder messages sent to them. I like how it helps. Have less no-shows and last-minute cancellations. I love how you can put your services in, and how you can do your personal schedule it really works for what I needed to do..Version: 5.3.2
✓ Great Vagaro Pro AppSlick, professional and flexible and as an owner gives me great confidence for the support offered and the stability of the app. Good job..Version: 3.3
✓ Great AppThis app has been fantastic for my new business easy to use.Version: 5.0.7
✓ Best app for home salonMakes client booking easier and tracking great. Couldn't run my home business without it!.Version: 3.8.2
✓ Simplicity, design, detail and inventoryLiving the simplicity of this app and how it allows me to keep a idea on what's in stock with the inventory.Version: 3.7.3
✓ Awesome app for appointments!! The best!!!This is the best app I’ve used for appointments, it’s really easy and straight forward to use! Love the fact that clients can book themselves in too it makes our lives easier! It’s always accessible and never lets me down!!.Version: 4.3.2
✓ Great appGreat app!.Version: 5.2.5
😕 Vagaro Pro Negative Reviews
