AmpKit - Guitar amps & pedals App Negative ReviewsAgile Partners

AmpKit - Guitar Amps & Pedals Negative Reviews

2.5
2.50633 star

Total 85 Negative Reviews

AmpKit - Guitar amps & pedals App Complaints & User Negative Comments 2024

AmpKit - Guitar amps & pedals app received 85 complaints, negative comments and reviews by users. Have you ever had a bad experience using AmpKit - Guitar amps & pedals? Can you share your negative thoughts about ampkit - guitar amps & pedals?

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AmpKit - Guitar amps & pedals for Negative User Reviews

Use to be great, until it became useless...This app now is garbage. I purchased the unlock all to get full access to all amps and pedals back in 2016, and now that I’ve upgraded iPhones and iPads, there is no way to restore my purchase. All of my previous recordings are there, but none of my amps. My custom pedals are useless. Great job on app support as well by not returning emails. Also there is no number to call..Version: 2.3

Unable to restore purchasesNo button to do this despite instructions saying it should be there.Version: 2.3

Now it’s terribleIt used to be great, you could import songs from Apple Music and jam/learn with them. It won’t import songs anymore and is therefore useless..Version: 2.3

Can’t restore purchasesI spent a ton on buying everything. Swapped phones iPhone 7 - x and I can’t restore purchases. Shody app.Version: 2.3

Will make you pay twice!I used this app a while ago on my old phone and purchased all pedals and amps but have now installed it on my new iPhone XS and it wants me to purchase everything all over again!! There is no “restore purchases” button to be found anywhere in the app and I looked everywhere many times.. very disappointing..Version: 2.3

No chance of restoring in app purchasesBeware......if you change or reset your iPhone there is no way to restore any in app purchases with the phone app. I’ve bought the entire amp/pedal package, then one year later I upgraded my iPhone. Now, I am without a full kit and would have to re-purchase in order to obtain them all. Emails have been sent to the developer with no response. Will update if I hear from them..Version: 2.3

Looks great.... doesn’t work with focusrite audio interfaceA lot of potential but shame I cannot get this to work with an apple approved audio interface. If it won’t work with that then what does it work with?.Version: 2.2.8

Very good app for practiceI've found this is very nice to practice with, mainly convenient, not to gig with at all. So setting up,song writing, practice & having fun with or showing off at a get together, this is one of the apps to use, Not for serious concert, that's a NO NO...!!!.Version: 2.3

Foot switcherPlease give free foot switcher for every amp. its too difficult to change from lead to clean bcs the button too small to handle.Version: 2.2.8

No way to restore purchasesI have purchased this entire catalog for $50 and never do I get an option restore purchases. The faq is so out of date. Fix the app..Version: 2.3

Where’s the restore purchases buttonI gave it 1 star because it doesn’t appear to let me restore my purchases. I spent a lot of money on this app. Let me know if I'm missing something..Version: 2.3

Waste of timeThe walk through freezes and there is zero information regarding what is required as an output device. A waste of and hour just trying to get it to make any sound at all....Version: 2.3

One complaint...As much as I love this app, there is a problem with distortion. It’s not punchy enough. There’s too much distortion in a way, I’m trying to palm mute the low E string and play other strings, but the low E string blows the crap out of the other strings. I know it isn’t the guitar because of the fact that it happens on my other guitars too! How to fix?.Version: 2.3

SCAM! Can't restore purchases.Awesome app. Payed for everything, go to put it on new phone because my old one broke and... nope, not an option. Absolute trash, regret it..Version: 2.3

Restoring purchasesHave rated one star based on support - have purchased all amps and pedals, changed phone and the restore purchases button has disappeared from the app. I’ve been emailing support and not received an answer. All support docs online are for the old version..Version: 2.3

Just discovered what everyone else discovered...New iPad? Sorry, got to buy it all over again. Nuh-uh. Off to give Tonebridge a try..Version: 2.3

.Im wanting this on my mac but its a rip off at 65$ newzealand.Version: 2.2.1

Support response kinda of slowUpgraded to iPhone XS Max and could not restore purchases. Took a week for support to reply. They said there is a bug they will fix at next update but also showed me how to get around it and restore my purchases. On another note Peavey is no longer producing or supporting the AmpKit link..Version: 2.3

Great for beginners needs workThis app has not been updated in 2 years what a shame I have paid for this and like using it but when I click on recordings and try to play something from the bottom of my screen it clicks on a invisible key board and letters show up real annoying I am on the iPhone X and had this app since my iPhone 6s Plus days wood love to see a update then I will give a five star ⭐️ until then..Version: 2.3

Once upon a time, it was greatI used this app years ago. It was great. Haven’t touched it in four or five years. Decided to mess with it again. I owned every amp and pedal. But there’s no way to restore purchases. I’ve already purchased everything but in order to use it, I have to purchase it all again. Guess I won’t be using this after all. That’s too bad. I really liked it..Version: 2.3

Will not work on iPhone 7 w/o headphone jack.I finally was able to restore all my purchases after the last update but the app will not recognize any "headphones" input using the lightning adaptor that comes with the phone. App keeps saying no input. Now i can't use the app at all. Please fix or make an update suitable for he iPhone 7..Version: 2.2.8

Amp kit reviewMost of this app works perfectly. Accept your discounts are weird. I saw you had and 80% off discount for all the amps and pedals by the time I got back to the app the screen was gone and I could no longer purchase the product. On top of that in the gear section it shows all amps and pedals are off by 60% for 39.99$ but when you click on it to buy it it turns into 69.99$?.Version: 2.2.8

Purchases cannot be restoredI used to use this app a lot for practice and had dropped the $ to unlock all the options early on (around $80). I haven't used in about a year and a half as I was using actual pedals and amps. My logistics have changed and I plugged into the app for the first time in a while to find that the “restore purchases” button is gone. This went from a very handy app to a trial version. I am very disappointed..Version: 2.3

Lost all purchases when upgraded to iPhone XS from iPhone XOthers have been having the same problem for over a year. There’s no posted solution online other than to contact agile for support..Version: 2.3

Scam!Paid over $100 for all the equipment at the time when they were very expensive, and it won’t let me restore my purchase on my new phone. Unbelievable I wouldn’t of never spent the money if I knew they were gonna take them away and make me pay again. I feel like I literately got robbed..Version: 2.3

Thank me later - MUST READTonebridge by UG “$0.00” search any artist literally any, or open workshop and create own sound with the exact same effects, amps, cabs, mics, etc... as AmpKit offers. Only difference AmpKit offers the ability to Record yourself. Literally both the apps have same menu list and options top to bottom. Hopefully this helps at least one individual..Version: 2.3

Don’t buyApp has been abandoned, no way to reload past purchases. I had fully upgraded this thing and it was a fun toy. But after changing phones etc, all purchases are gone. There is no way to reinstall and seems no one is getting response from developer. So it’s dead in the water..Version: 2.3

Doesn’t sound good at allThis was One of the first guitar amp simulators for the iPhone. I bought a couple of an app purchases back when it first came out and it was OK for a while. However, none of the amps sound anything Nothing like the amps they’re supposed to be. They are also very noisy with lots of background noise as well. The bottom line is the sound quality is terrible. This was fine back in the early days of the iPhone, but today there are so many better quality choices on the App Store. Do yourself a favor and skip this app and go grab one of the many other dozens of guitar amp simulators out there..Version: 2.3

Doesn't work with audio interfaceLooks good and the demos sound good but limited interface support. Using an ios compatible interface but Ampkit does not recognise it ..Version: 2.2.8

Complete rip offIf you want to be ripped off then this app is for you. After wasting money on this I found out that you then have to pay at least five bucks per pedal. This is illegal under Australian consumer law but I guess Apple consider themselves above the law..Version: 2.3

Great app but where did all my content go?I upgraded my phone and now it’s asking me to purchase all of the content again. And there’s no where I see for support or even a place to log into the app. I’m signed into the App Store..Version: 2.3

Good Digital Pedal Board...Terrible customer service!I recently installed Ampkit (free) on my older iPhone 4, and all seemed to work well. Great sound and the amps and pedals that came with the free version, were excellent. Once I decided to upgrade the app, this is where the issues started. I was offered an in-app upgrade to ALL amps, pedals and presets for $29.99. Sounded like a great deal so I purshced it. When I went to pay for it, the price magically jumped to $39.99 (nice trick). I still went ahead an purchased it but was never able to 'restore the purchase' to the app on my iPhone. I tired on several other phones and 2 iPads with the same result. The error said something about a 'domain error' and I could never get the purchased license installed. I opened several tickets with Agile support and never received a response. Not even an acknowledgment. I ended up opening a 4th ticket asking about updates to my previous support cases - again no response from the company. I'm now stuck with a 'free' app that cost me over $40 (with tax) and I canot seem to reach the developer. Not impressed at all. Buyer Beware!!.Version: 2.2.8

DisappointedIf you delete this app (by accident) Ampkit will definitely charge you twice even though you have paid for the app originally. No way to get a refund back, as per Apple. I do not recommend this app it makes you pay more than once for the same thing!!!! If your okay throwing $80 CAD every time to reinstall this app, then this is the app for you!.Version: 2.3

Do not buy does not workContact form on their site does not work either apple please remove this app from the store.Version: 2.3

False advertisingWhy am i being overcharged,pedal is $7.99 iv been charged $22.95 ,not happy.Version: 2.2.8

ScamNo way to restore purchases, company no help Waste of money, do not buy!.Version: 2.2.8

HorribleWhen are you planning on FIXING THIS APP?? You are aware for so many year that the restoration purchase option doesn’t work and it’s funny that when I try to report the bug that option it’s BUGGED TOO , this is a big horrible joke,.Version: 2.3

Don’t buyI bought this app some years ago. I upgraded my iPhone and tried to redownload …it charged me again. Now I have iPhone 11pro. Whenever I want to download the it ask me another full amount for the full access..Version: 2.3

Feeling ripped off - cannot restore purchasesI cannot restore my purchases due to a UI bug that they refuse to fix. I assume people are still making in-app purchases — be warned you will probably not continue to have access to those products if you get a new phone or reset your current one. Their email support has no solution except that they will ‘fix it in the next update, sorry about that.’ I got that useless email two months ago, and nothing since; and the current version is now a year old, so I have to assume it will never happen. At this point they are just scamming people and should be removed from the App Store. Shame on the owner..Version: 2.3

RIP OFF! AVOID!Just re-downloaded this to a new iPhone and it is prompting me to pay again to unlock features I already previously paid for!!? Not happy, AVOID!.Version: 2.3

NO RESTORE PURCHASES BUTTON!!!Loved this app for years. Paid for the full version - all the bells and whistles. Just upgraded my iPhone (finally) and even though it works on it, I CANNOT RESTORE MY PURCHASES. The app removed the restore purchases button. Their website even talks about never having to repay for the same product twice… I’ve emailed the developer and will be happy to upgrade my review upon getting my full restore… until then - 1 star and a warning to not sink any money into this app until they have an update (which doesn’t seem likely). Apple shouldn’t allow this to be on the store without a default restore purchases button..Version: 2.3

HORRIBLE HORRIBLE HORRIBLEI will be agreeing with last person on this review, time for a lawsuit. Customer support does NOT reach back. I had some money on this app and it will NOT give me an option to restore my purchases since I upgraded my device. This is the WORST company ever and Apple should take this off the App Store. I want this fixed or my money back!!!!!.Version: 2.3

Ripped offSpent close to $100 on amp kits and pedals a while back and they vanished with an update, no way to restore purchases. Fuck these guys. Fuck this app.Version: 2.3

Sounds great, can’t restore purchases on my new phoneWent through process to try and restore purchases to my new phone…no button, no way to resolve. Garbage app…steal your money and leave you if you upgrade.Version: 2.3

No Response from Support Team - Lost All PurchasesDespite paying for “all gear” they have been missing for over a year and I simply cannot get a response from the support team. Extremely disappointing..Version: 2.3

Do Not Buy!!!!!They have deleted the restore purchases on the app. So if you have more than one device you have to buy it again and again even for the same account..Version: 2.3

Was the best amp sim for recording.This app had real ability to add believable high-gain crunch to a direct signal. Now there is no way to restore purchases and the app is useless after a hardware update and the dev website support page no longer functions. Kind of a ripoff now..Version: 2.3

Can't restore purchasesI've beening trying to get in touch with Agile for over a month now about the error I am getting. I have submitted a number of support requests without a single response. From what I can see from others this isn't unusual for them. I am trying to restore my purchase of "all gear unlock". I am getting the error saying: "The operation couldn't be completed. (SKErrorDomain error - 2005.) Don't count on any support after your purchase..Version: 2.2.8

DO NOT BUY!I’ve paid for unlocking all gears a few years ago but have my phone changed, now there is NO restore purchase button anymore. There is no way to restore your purchase. Tried to contact support but no response at all. Disappointed..Version: 2.3

Rip off artistsThey take your money and have no customer service their app will not restore purchases and they will not return e-mail from their support page DO NOT BUY.Version: 2.3

No longer works with iOS 10You can't add songs 'from your iPod' anymore, & crashes often. Also, they don't answer their helpline emails anymore (such as a fix to above). Time to use something else.....Version: 2.2.8

No turning backI was just about to write a review asking them to restore the capacity for the interface display to turn upside down when you turn your phone over and use it with the headphone jack on the top. I used to love that feature as I could stand my phone on my music stand and still use the app the right way up. But reading the other reviews here, it looks like there isn’t a snowball’s chance in hell that the people who sell this thing will listen to a request from a long-time user (years and years, by the way.) So … I guess I’ll just add my voice to the chorus of disappointment. What a shame..Version: 2.2.8

Static and feed back a few months later.I used it at first and it was great, then bam. Right when you least expected it static feedback was horrible and one of my headphones wasn’t working. I thought they were bad and if left open it will affect all other pedal apps. So you must close it before moving on to use any other. So far Tonebridge and Garage band have worked really well for me..Version: 2.3

No restore purchase option.If you’ve spent money on this app and have to restore your device, don’t expect to get your pedals and amps back. Complete con don’t buy..Version: 2.3

Beware... rip off!!!Can’t restore purchases. Absolute SCAM👎👎👎👎👎👎👎.Version: 2.3

DecentThe sounds you get currently are really good. Alas, the display is screwed up with the amplifier knobs in the way wrong spots. Plus they haven’t actually added any new gear in I don’t know how long..Version: 2.2.8

GarbageThis isn't an app,just an ad..Version: 2.2.4

Avoid this appMy scenario is the same as many others. I spent $50 a year ago to get everything and now with my new phone I cannot restore any of the purchased items! Avoid this app unless you only want the basic free stuff it comes with. So sad to see this company fail so baldly...Version: 2.3

Sounds great, but…….I used to play with this a lot, but for away for quite a while. It only supports single channel USB interfaces. That is a pain, since my two channel USB interface has mic on Input 1 and Instrument on Input 2. There doesn’t seem to be an way to assign Input 2 with8n the app. I can use the iRig interface, but the sound is just not that great. Instead of buying a single channel USB interface, I may just have to let this one fade away and stick with my other effects apps. They have no problem recognizing the instrument input from my interface. My rating will probably improve if I can get this resolved..Version: 2.3

Very angryI bought the entire gear some years ago and now that I changed my iPhone I just can’t restore my purchase. It seems the app is not supported anymore. Don’t buy anything from them..Version: 2.3

No free optionsEverytime i tried to use it wanted payment couldn't find any free usage removed.Version: 2.2.7

Worth a goI have found this app to work fairly well!! Still doesn't compete to having real pedals!! Maybe a foot switch attachment could be an extra option?!?! As far as restoring your purchase, make sure when you download ampkit to new device you are signed into the same google or Apple ID as old device. One thing that would be good would be to be able to make layered backing tracks. Overall not to bad for the cost..Version: 2.2.8

Potential but...I love the interface of this app and the “real” amps and pedals are a great idea. But the software amplification is poor, making it almost impossible to get an audible output without annoying and painful feedback. To make things worse, my attempt to get some kind of answer from support has proved fruitless. Unfortunately, I spent a swag of money on add-ons before I really assessed it - money I could have spent on add-ons for something that works..Version: 2.2.4

Excellent and disappointingI really like this app but like everyone else,am really disappointed I can’t restore the amp/pedal bundle I purchased.Version: 2.3

One platform…I bought the “everything” package using my iPhone, but found my iPad and older phone don’t share the license/subscription. 😡 i use these backup platforms in rehearsals and some gigs. May have to revert to Tonebridge..Version: 2.3

Class Action Lawsuit TimeAgile Partners recently released an update to this app but they are impossible to contact. Three times I was charged for the complete unlock and just now for the Summer ’11 pack. Year ago when I first purchased this app IAPs were always restored. Since then the app will TAKE YOUR MONEY and give you NOTHING. I tried to restore and it didn’t work so I thought if I went through the purchase process it would tell me I already bought it. (Apple needs to fix this as well. You should be notified BEFORE money is taken!) It went through the purchase and then gave me an error message”PURCHASE FAILED THIS OPERATION COULDN’T BE COMPLETED. (SKERRORDOMAIN ERROR-2005)” YES, THE PURCHASE FAILED BUT AGILE GOT MY MONEY! This renders Apple’s quality control USELESS! This is theft. Others stolen from in this manner should consider a class action law suit against Agile Partners. If I see more reports I will create a FaceBook page for those being ripped off..Version: 2.2.8

Why?You get one star because it offered me a discount of 39.99 to unlock everything and then it wanted to charge me 59.99. Very very shady. I don’t respond well to scams..Version: 2.3

No restore purchase optionIf you previously purchased this app don’t bother installing it again as there is no restore purchase option. After spending a lot of money on the full set of effects and amps and having downaloded the app again I know need to spend more money on getting them all again. Don’t bother with the app. After emailing the developer I have still not had an answer about the issue. I would strongly recommend avoid my this app. I have deleted mine and gone back to my old fashioned Boss stomp boxes! Thankfully they don’t need a restore purchase option to work! Plus to be fair the tone on real stomp boxes is much better!.Version: 2.3

Previous purchases not showing upBought a couple pedals last year and they are no longer showing up.Version: 2.3

Purchases didn’t transfer from XR to 11Update 2: They emailed me 2 codes today (Jan 16, 2021) to “restore all your (my) purchases” and neither of them worked. When I put the codes into the App Store to redeem them, I get a notification that says I already own them. So there’s that. Update 1: I received an email from an Agile rep today (Jan 12, 2021) and they offered a voucher if I could show a copy of my purchase. Used a screenshot from my purchase settings on my on my iPhone. 2nd update pending. Original: I had all the gear. There is no restore purchase button to be found anywhere in the app, as described on the Agile Partners website. Customer support has yet to respond to my inquiries/emails. FYI... Tonebridge is free and basically does the same thing..Version: 2.3

Not able to restore purchaseNot able to restore purchase.Version: 2.2.8

I can’t recover my purchaseMy purchase will not automatically update on my new iPhone 13. I had purchased the bundle on August 9, 2021 and now the only way I could play as if I re-purchase it. Any suggestions I’m at a loss. I tried all the normal stuff through Apple, but I cannot contact this developer..Version: 2.3

Good app- Terrible supportThis is my favourite guitar amp sim. It’s a shame that you can’t restore your purchases when you switch to a new phone. Especially when you have spent lots of money on in-app purchases and any attempt at contacting the company are met with silence. Just a tip for others. All the exact effects and amps used in this app are free on the tonebridge app. There has obviously been some kind of partnership. So go get that and don’t give amp kit a cent. They are crooks..Version: 2.3

Don’t like this issueWhen I go to change my settings on the first ever pedal I choose it gets stuck in the tutorial and then the tutorial doesn’t continue.Version: 2.3

Finally got it working.....for short whileFinally got my apps purchases back on and thought that was it. Then this message email box appeared, which I didn't require and locked me out of Ampkit. There was no means of getting back or cancelling the page, just this email box. I had to power off my iPad and start again. I'm not really happy anymore with this piece of kit..Version: 2.2.3

No restore of purchasesUpgraded from old phone to new phone and won't restore past purchases even when Stated in their own web page. Tired and irritated reached out and have had no response from developers. Used to be my favorite app. MY PURCHASES Restoring Previous Purchases Tap the My Purchases button on the iPad's menu or in the iPhone's Gear Store and you can see a list of all the gear you currently own. You will also see the Restore Purchases button at the bottom of the list. Tap this button, fill in your Apple ID password, and you will be able to restore all your purchases whether you're rocking on your iPhone, iPod touch, or iPad. We don't believe you should ever have to pay twice for the same piece of equipment, and with AmpKit, you never have to!.Version: 2.3

Stole my moneyI paid for the full package and now i cannot restore anything after i upgraded the phone. Looks like they have not updated the all in 4 years. Unbelievable :(.Version: 2.3

Good as free. But buttons are misleadingI don't use a lot of effects. And so it works fine for me. But I wanted to buy just a preset and ended up buying everything because it didn't say that it would buy everything. And so now I am stuck with a lot of stuff I am not using..Version: 2.3

Ran fine until latest update.This new update completely crashed the app on my iPhone and iMac. I can't restore my purchases nor get it to run properly. Emailed Agile support a week ago; still no response. Great to see how they take care of their customers..Version: 2.2.8

Lost all my stuff!Had the app and was working awesome, I had purchased all the amps and pedals, everything. Ended up deleting it since I had changed devices.. when I tried to download it again I lost the majority of my stuff. Even after doing restore purchases. Can’t seem to be able to contact anyone for support.. Anyways Quite disappointed.Version: 2.3

Can’t get back what I purchased...I purchased a bundle few years ago and when I wanted to ré-install the app, I’ve lost everything and cannot restore my purchase. I didn’t know that I was only renting it... 😢.Version: 2.3

Good but ...Pretty great sound/effects! Got a pop-up saying 80% off and when wanted to buy it, the total shows up as $69.99 (it supposed to be $29.99). Obviously, I cancelled! After that, no more pop-up with discounts and price is always $69.99 for some strange reason 😔.Version: 2.3

Discount??You have 60% and 80% offers but when you click on them the price goes back up. Doesn’t do much towards gaining trust. Why is this? Is it because of exchange rate? Very odd and disappointing!.Version: 2.3

ShaftedGot shafted by these people as I lost all of my in-app purchases..Version: 2.3

Used to be goodI’ve had a lot of issues with this app over the last two years, but it features a lot so I can’t say I’m surprised. I was disappointed after the last update, because it no longer allows me to send my clips via Facebook message. There are quite a few patches that need to be done on here but I wouldn’t say it’s a terrible app, or even a BAD app. It’s much easier to use than some others that I’ve used. Just be careful when purchasing the pedals and amps. I’ve seen some people have lost theirs and I lost mine when I changed phones. Luckily though, the problem seemed to have sorted itself out and I was able to restore my purchases again.Version: 2.3


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