- 35.5LEGITIMACY SCORE
- 37.0SAFETY SCORE
- 4+CONTENT RATING
- $99.99PRICE
Crestron Mobile Pro G App Complaints & User Negative Comments 2024
Crestron Mobile Pro G app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using Crestron Mobile Pro G? Can you share your negative thoughts about crestron mobile pro g?
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Crestron Mobile Pro G for Negative User Reviews
✓ New updateThe new download crushes the buttons when the iPod is horizontal..Version: 2.00.35
✓ ReviewProduct okay. Just wish you didn't have to purchase individually for each of your own devices. Sometimes I have iPhone handy others ipad. Doesn't seem fair to consumer that a purchase must be made twice..Version: 2.00.47
✓ Waiting for the fixI've had this app for 7 months for my Crestron home system. The lighting and a/v work pretty good - when they work. The problem is that the app actually resides in the Crestron processor and not on the iPad. This results in the processor having to send the entry screens to the iPad every time you connect. But there us a major problem with connecting to the processor. Sometimes it takes rebooting the processor and up to 10 minutes of on/ off/ restart to get it to work. I've replaced all the switches and routers in the house and installed new Apple AirportExtremes, all to no avail. Then Crestron engineers came to my home on 2 separate occasions to troubleshoot the problem. At first they said the system is not designed to operate with multiple wireless access points, so I split my networking two, but that wasn't the problem. Now they say that their only hope for a fix is a new Mobile Pro G update supposedly submitted to Apple in January 2011. In the new version the app will reside on the iPad and simple send commands to the Crestron processor. It is now almost May 2011 and the app update has still not been released. Apple said in an email to me this week after I submitted a tech support question that it only takes Apple a few days to release an app once it is submitted to them. So where is the update? Is Apple lying (a few days to release?) or Crestron (update submitted Jan 2011). As for me, I'm stuck with a product that doesn't perform like Crestron said it would. This sure makes me gun shy about dealing with both Crestron and Apple..Version: 2.00.10
✓ Very disappointed.Expensive and does not work on iphone any longer. Still works on iPad . Need to update this!!.Version: 2.00.75
✓ Update Broke VPN accessAfter this update, I am no longer able to connect to my work systems via VPN..Version: 2.00.38
✓ Crazy expensive and hard to useYou pay $99 for it then have to pay a Crestron programmer to do anything and everything with the app. Want to put it on another iPad? Pay a programmer. Want to add any components to control? Pay a programmer. Something stops working (quite often)? Pay a programmer. They update it about once a year, and it's buggy, crashes, and just doesn't work about 25% of the time. Great for the Crestron authorized dealers and programmers; bad for the user consumer..Version: 2.00.60
✓ Cool but not practicalI've been using this app for approximately 6 months to control my entire basement (theater and lighting.) The cool factor is certainly here to show off to my friends. However, it doesn't take long to realize how impractical it is to use the app due to continuously having "connection interruptions." When the program sits idol too long you essentially need to reboot the app and start over. I've finally started to only use this app to turn my basement "on" and set my scenes. I then only use my crestron remote to change channels, control the blu-ray etc. Is it worth a $100 to show off to your friends and then use the remote for your daily use? Your call, remember too, you also have to pay the programmer to sync your app with your system (another $100 or more.).Version: 2.00.29
✓ Not all thatNot all that in a bag of chips. It has to update all the time. When it does this it can take up to 5 minutes..Version: 2.00.47
✓ Updating TimeAt first it was great, everything was working. Now it is taking forever to update, it's been 15 minutes and it has not updated and I haven't been able to use the app..Version: 2.00.47
✓ ScamNothing like what they advertise. The controls are totally different from what is advertised.Version: 0
✓ CrapyThis crestron thing is slow, crashes often and requires a programer for any change in the way devices are controlled. Since the programmers I found are lowsy this gives me a crapy, unreliable, slow, expensive system.Version: 2.00.60
✓ ProblemsThis app used to be great. Now it crashes,says Low Memory and is missing text on the lights, cable and iPod sources.please fix or let me go back to old version ASAP.Version: 2.00.25
✓ Can't get to settingsThe new update opens the program so quickly that you can no longer get to the "settings". It used to be that when you opened the app, you had to quickly hit the settings button to get to them. Now, there is no way to get to the options. If I ever need to make a change, I will not be able to..Version: 2.00.35
✓ Needs fixingThe iPhone app does not anchor properly on the iPhone 5. You would think this would be fixed by now..Version: 2.00.49
✓ Not workingCan’t get past the terms of agreement, had same problem on iPhone !! For those of us that have a smart house & use Crestron app to control its very annoying..Version: 2.00.70
✓ Not worth the money .... lacks useful functionalityI d/l'd this app to install on my iPad2 to be able to FULLY run and control my Crestron Adagio system in my yard. I have five zones, Sirius and two iPods connected and I wanted to be able to CONTROL each zone and each device. There are NO VISUAL voloume controls so I managed to BLOW four speakers out. Also you cannot 'finger' control the software on the iPad you have to use this dumb little up and down arrows .... with over 8,400 songs on my iPod you can imagine how FRUSTRATING that is. Had I known then what I know now, I NEVER would have purchased this app THEN PAID my software consultant $1,000 to install and configure everything, not to mention $179 for the Apple AirPort Extreme PLUS another $550 for blown speakers .... an $1,800 DISAPPOINTMENT..Version: 2.00.25
✓ TerribleApp is slower than ever. iPhone version now doesn't work in the vertical position. Very cumbersome when it loses connection. Crestron needs to improve this or I will scrap the whole system. What a waste..Version: 2.00.38
✓ Update needs updating!!I must say that the Adagio Crestron system, as a whole, is quite amazing. That being said, I spent the equivalent of a new BMW to have my house automated. The iPad app was one part of the control options integrated into the automation. However, the developers of this app just get it wrong, over and over. We are continually pinned down by the horrible output of the Crestron Mobile Pro app. It essentially calls into question the validity of the entire decision to automate in the first place. Each update causes another round of technical issues which in turn requires a service call from the dealer aka $$$$. One would think that a $99 app should simply work. I guess we were all wrong. And yes....my screen is stuck in landscape as well. This update needs to be fixed and all future updates need to be listed with a warning..Version: 2.00.38
✓ Crashing during startup on ipad4On ipad3 we have to wait for the app to update the status all the time. Upgraded to ipad4 hoping the extra CPU speed would help but now we cannot use it because the app crashes during start up. Had to keep the ipad3's so we can continue to control our house and now have to live with a very slow response during each status update. Crestron please fix the problems with this application..Version: 2.00.47
✓ Update ruined the app! WonThis was a wonderful app until I loaded the "update." Now it won't work….my iPad doesn't open at all (gives me a message that says "Panel is designed for landscape mode only" and the iPhone version only works in horizontal mode and not in vertical at all. I've paid a small fortune for the system and the apps---we deserve better for the so-called "update" which has ruined the application which I need due to traveling away from home and needing to monitor home systems. This needs to be corrected IMMEDIATELY!.Version: 2.00.38
✓ Needs updateIOS 10 says this won't work in next release; needs 64-bit version? Also, crashes if VoiceOver is on..Version: 2.00.66
✓ Wrong versionMake sure your AV integrator knows what he's talking about before downloading. This clown told me l needed to purchase Crestron Mobile Pro G from the App Store for about $100. After purchasing and installing he tells me "Oh, you downloaded the wrong one." Now he says I was supposed to download Crestron For iPad, free to install, but with an in-app purchase for the license to control the Crestron system..Version: 2.00.66
✓ Crestron connectionThe problem with app is that always looses connection and take 3 mins too online. Crestron needs to address this. The app isn't very practical if it goes offline all the time and needs to reconnect..Version: 2.00.29
✓ Terms of service updateApp will not allow me to accept terms of service and is currently unusable. Please advise..Version: 2.00.70
✓ THIS APP HAD BUGS AND DID NOT WORK DO NOT BUYBought two copies for my ipad and my wife's ipad. The app continuously locked up and didn't work. My dealer, Integrysis in Chicago, tried to get crestron to fix the bug but a month later it was still locked up. Had to switch to teleport app as an alternative. I called Crestron support for a refund and they told me to go to apple. In fact, his exact quote was "if you buy a coke from a vending machine and it doesnt work, you dont call coke, call the vending machine". Can you spell RIP OFF?.Version: 2.00.25
✓ New update reduces functionalitySimilar to the review by mdv, I'm using this with the Prodigy system. The update requires frequent reconnections to the system and the first screen of media options is blank (you have to scroll up to find yours). I don't have any lighting controls yet, but will definitely hold off on purchasing any until they fix this app..Version: 2.00.20
✓ App is a great idea although functionality needs improvementI purchased the app to control my stereo system- tuner and ipod. I'm disappointed with the integration with the ipod. I am unable to easily change the playlist. The "back button" and arrows do not enable you to select and change the playlist. The functionality to change songs on the ipod is straightforward although slow to respond. The volume control is not available as I do not have a crestron tuner and the tuner presets are only programmable by the installer. The app is a great concept although I'm disappointed with the current functionality and ease of use..Version: 2.00.25
✓ IPad problemIPad will not rotate to portrait mode. And can not use all the features . Bad update wait for to fix..Version: 2.00.38
✓ UselessThis is the fourth review, my other three having been removed by crestron. Instead of fixing the problems, they provide a useless and dysfunctional update to remove the reviews so as to have others fall victim to an app which is hopelessly bad. Considering the cost of the app and associated hardware, one would have thought that someone with a conscience at Crestron would fix the problems. Needless to say, nothing. The app now freezes at terms and conditions so it simply does not work. Let's see how long it will take them to delete this review instead of fixing the problem..Version: 2.00.70
✓ Rather disappointing ...Let me try to write something positive first, though I am hard pressed: after a day of trying, my integrator got the program partially to work, I can control my house through my Ipad (which is what I wanted). This is also where it ends. One is essentially buying a black screen and has to pay a programmer to write a program for it, no template is provided. The pretty pictures that Crestron shows are nothing but that - no template is provided, even for the most basic functions. Wouldn't this be the minimum expectations for a $99 app? Still don't know what I got for my money. I said above that the controls work, but it is slow, cumbersome, very limited and far from smooth. Any feedback from the system to the Ipad (like displaying the playlists and what songs/TV is playing) slowed down the system to the point of unusability and we had to take it out. YOU CAN NOT USE TWO IPADS AT THE SAME TIME - really? Wouln't this make sense to have easy controls for each family member, either ipad or pod? Tried calling customer service and it is frightening to observe their 'I don't care' attitude and one literally telling me 'we don't talk to consumers'. WHAT?? Continuaton of all the other challenges with Crestron - really can't recommend any of their products.Version: 2.00.28
✓ Poor network reliabiltyPoor network connection reliability - disconnects very frequently.Version: 2.00.49
✓ This App does not workI used to turn on and turn off my lights, open and close my courtain and others... nevertheless, the app does not work since a week ago. I wrote to the support link, however I am not receiving help in order to solve my problem. By the way, I paid 100 dollars for this item. Please, I need your help. Thank you very much..Version: 2.00.75
🙂 Crestron Mobile Pro G Positive Reviews
Crestron Mobile Pro G works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Crestron Mobile Pro G.
⛔ Crestron Mobile Pro G Problems
