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- 93.7SAFETY SCORE
- 12+CONTENT RATING
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Hersheypark App User Positive Comments 2024
Hersheypark app received 32 positive comments and reviews by users. Can you share your positive thoughts about hersheypark?
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Hersheypark for Positive User Reviews
✓ A great helpAs far as ride wait times this app is very useful although not always accurate. It seems to update slowly. The map is helpful and it follows your location bringing up the nearest rides upon opening. The only thing I would like to see to make this a 5 star rating is real time ride wait times and a way to connect with family or friends through the app so you can locate each other while at the park. Like the way it tracks you on the map, your location could be available to approved family or friends..Version: 3.1.1
✓ Extremely helpfulI recommend this app for anyone going on a trip to Hershey. You can maximize the amount of rides you go on by checking wait times and using the map, it’s simple and easy to use, I haven’t encountered any bugs or problems while using it. I highly recommend.Version: 3.1.23
✓ Very helpfulVery helpful when you're traveling through the park with kids. It makes finding where you need to go easier and quicker. No need for ruffling through your diaper bags trying to find that stupid map and then trying to find where you are while trying to keep track of your kids. Simple, effective, and elegant..Version: 2.4.1.4
✓ Fun filled application to make your Hershey visit that much more enjoyableThis application is setup very user friendly. A must for a park visit if U are still learning what it has to offer. This application tells U everything, park hours, show times, rides (which U can filter by type or size restrictions). Application can even be used to save your parking spot. Tells U all wait times of rides and best of all directs U on how to get to everything with GPS. Description of all rides and even video descriptions. Worked very well with no crashes!! I will be using on every visit. Wish there was a way to create a list of rides you personally want to go on and check off as U go or have application direct you in the quickest walk to them or sort by ride current wait times. Currently U can filter by type and rider size and it does auto sort by closest to farthest which is useful..Version: 2.4.5.6
✓ Pretty good!Honestly, the app is very good and helpful. It tells us the wait times mostly and it has a lot of features on it. That’s very helpful. Though that’s true, also sometimes the wait times don’t work and it just says that the ride is open or it’s closed we. Also, sometimes the wait times are off by 20 minutes or so..Version: 3.1.20
✓ TransportationWish there was better way/faster way to get around park. Am a nurse for field trip stationed at Overlook and had emergency in front entrance w student. Had to roll my 25 lb suitcase all the way there! Plus at end of day students had to walk from inside park to area 62. Wish had area to pick up students closer ! Students were in hot sun without shade for 1-2 hours. Totally at risk for heat stroke!!.Version: 3.1.4
✓ Very useful!Coupled with the park's wifi, I found this very helpful. Great to know wait times, menus etc.Version: 2.3.1
✓ Fast fill stationsIt took me 48 minutes to wait on a line to claim my 2 souvenir cups for my boys to have. Once I made it to the cashier it took the employee and 2 other managers another 20 minutes to give me the cups due to issues with the systems. This is unacceptable! I spent over an hour as of 11:15 am to claim these cups. Then to top it all off 6 times that we tried to refill their cups the machines were dispensing seltzer water! So I spent 20 minutes looking for an employee to notify them on what’s going on. When I did others were trying to tell the about the same frustration I was experiencing and was told this issues was escalated to upper management on Sunday and they had no control of it! This is a disgrace! Not happy at all with this service…..Version: 3.1.6
✓ Very helpful, but...Really liked the "take me there" function of the map because the paper map is really not that helpful, particularly for non-ride locations. The one fairly important annoyance is that the wait times can be WAY off. It's likely more a problem with their system than the app, but we had rides that said they were 10 and 30 minute waits, respectively, that ended up 90 and 85. For the 85, it consistently showed 30 minutes for the entire 85 minutes. Maybe Disney's system has spoiled me, but it's difficult to plan accordingly when you can no longer believe any of the times..Version: 2.4.4.9
✓ HOLY CRAP!I have been coming to Hershey for about fifteen years, and it has always been a bit of a struggle finding directions and walking back and forth between rides to check wait times. this app has solved EVERY SINGLE PROBLEM. i not only know exactly where i am at any given point in time, but i know how long the wait is for laff tracks and it gives me time to ride the lightning racer while i wait for the line to cut down. this app also shows where the nearest bathrooms, places to get food and drinks and arcade games are. it started storming so the app was up to date on which rides were closed within seconds. and i mean SECONDS. if you’re coming to the park, DOWNLOAD THIS NOW. if i could give infinite stars, i would. great job Hershey, you freaking killed it..Version: 2.4.5.6
✓ Hershey appThis app is 👍AMAZING👍 I love seeing directions and times of rides when I’m there and I even look at the times even when I’m not even there! This app gives all the hours and everything you need to know about your Hershey trip! Ever since I’ve got this app I’ve been literally 😃OBSESSED 😃 with all this info and I check Hershey times literally every day and I would totally recommend this app..Version: 3.1.7
✓ HersheyparkMy children, grandchildren & I go to the park at least 2-3 times a week while they’re open throughout the summer. The children love all the kids rides. Favorite ride being Reese’s Cupfusion. The 5 year old also loves riding super dooper looper. I have enjoyed my King size pass. Will continue with the same pass next year..Version: 3.1.21
✓ Worked great.Map functions worked well, overall very little wait times when we were at the park mid week, longest wait was about 45 minutes for newest ride but the app said 105 minutes. All the rest of the wait times were accurate. Map was a little busy with the various symbols but you could filter out the food, games, etc. Take Me There feature was nice feature that if you can read a map, was able to get you where you needed to go quickly..Version: 2.4.5.6
✓ So helpful!The Hershey park app was so helpful and easy to navigate. I went in a field trip with my chorus and we needed to go to an exchange kiosk and it led us right to one! I think there might have been a closer one but at least it was easy to find a location! When you are going on a typically crowded day, the app is so helpful because it shows the wait times on rides. I will be using this in the future! 5 stars!.Version: 3.1.6
✓ 50 years of. Hershey, and still love it!This year is the 50th year I’ve come to Hershey, and it’s still the sweetest place on earth! My Mom took me every summer when I was young and I’ve done the same with my son…hope it’s always here so he can do the same! The park is always very clean, people obey line rules and the overall atmosphere is family friendly and super fun (unlike other parks that are filthy, where people act like nuts and teen groups jump lines, and attendants are complete jerk-offs!). Hershey is always a great and memorable experience!!.Version: 3.1.7
✓ Great appThis was my first trip to Hersheypark so I had no idea how to find anything. We grabbed a map on the way in and remained lost most of the time. I saw a sign to download this app and it changed our entire visit! I was so happy to be able to find an attraction and hit take me there. Now I have a little blue line that I can follow directions to food, rides and restrooms. A few weeks as always are helpful. The app said a couple of rides were closed when they were actually open. Otherwise this is a great app. Thanks.Version: 2.4.4.9
✓ Definitely download it!Fast and well designed app that provides all the information you’ll need from ride times to which restaurants can support specific dietary restrictions. The only recommendation I have is that the text on the map re-orients when it rotates the way that the ride times do. Excellent work!!!.Version: 3.1.6
✓ Chick filet aAwful….only 2 people taking orders at cash register…at least 6 others stocking stuff and 2 of them filling orders, while the other 2 people at register were also filling drinks. Waited in line for over an hour and than they would not accept my gift cards that I receive from my employer because we do accounting work for the company. Very disappointed..Version: 3.1.1
✓ Love HersheyparkI absolutely love Hersheypark I’m from NJ and I don’t know why my friends go all the way down to Florida and waste all that money on Disneyland when Hersheypark is just a 2 and half hour drive and in my opinion is just the same if not better because it’s based on a chocolate theme! It’s got a ton of rides/rollercoaster and characters walking around and something new each year so you never get bored! I’ve been bringing my kids each year for the past 6years can’t get enough of it and the app is so helpful with getting tickets and helping find things around the park that I didn’t even know where there even after visiting so many times!.Version: 2.4.3
✓ Wonderful app!This app is a huge help when waking around the park. the wait times for rides are accurate, and the maps specific categories make it so easy to find what you’re looking for. i think the most helpful part is the directions service. it’s a real time gps service that takes you right where you want to go. if you’re going to Hershey parks, get this app!!!.Version: 3.1.18
✓ Hot and refreshingWe had a blast, however: There were no paper maps - this was a deterrent. I did take a picture of the map, but the glare off the glass made it hazy. Also there weren’t any signs saying no bathing suit tops on the rides. We found this out after an hour and half wait in line just before boarding. This should be advertised by ticket booth when entering the park and at the entrance to the ride. We had shirts in backpacks left in the locker..Version: 3.1.6
✓ I love this appIt tells you where all the rides are and your location. But sometimes it says the rides are closed but it’s actually open. It also says the wait time but it’s sometimes false. But I would 100% recommend this app if you have never went to Hersheypark or if you don’t know where some rides are! The rides at Hersheypark are fun but super long lines..Version: 3.1.4
✓ Great App, Tells you everything, There is one problemThis app is amazing but when a ride it closed it dosent say why so I don’t know if the ride just needs some repairs or if it is is being taken out of the park. Like SkyRush it is my favorite ride but right now (August 2021) It is Closed and I don’t know if it is being closed for good because of the rumors or if it is just something they need to fix about the ride. Everything else about the app though is perfect.Version: 3.1.1
✓ Loved HersheyparkThe park was very clean and the rides were excellent. The food was great also. Since we are from Orlando and have been to Disney multiple time the only complaint I would have would be not maximizing the ride capacity. Especially with some of the wait times. If there were 2 or 3 seats available for a ride no one asked for a party of 2 or 3. Everyone was nice but some employees were not interested in customer service. Noticed a lot of younger employees and that could be the reason why. Spending years working in customer service I get it but it’s still your job. But overall I love the park! We had a great time! Will definitely be back!.Version: 3.1.1
✓ Good App, but.....Just came back from a 3 day vacation to Hersheypark in June, 2019. The App itself is very good, especially since the park is so compacted with rides, that it is sometimes tough to find a ride’s entrance. The “Take me there” tab is very useful. The Park Map is useful, but tougher to read on a smaller screen phone. Our complaints are with the Ride Wait Times tab and park wifi internet service. The Ride Wait Times tab would go down very often/not be available, so you could not get updated info about any ride wait times. When the tab worked, the wait times were mostly accurate. The park wifi was horrible. Very spotty and seemed to go down often. The busier the park attendance became, the worse the wifi seemed. It was easier to use my cellular service..Version: 2.4.5.6
✓ The best app everI love this app I use every single time I go to Hershey park I love every single feature of it’s just amazing I’m blown away I have no words for this app l love it’s amazing. I really recommend it I really do this app this app is just plain old fantastic I definitely recommend getting this app especially if you want to go Hershey park and no where everything is every food place ride water stuff everything GET THIS APP it’s absolutely worth getting 😀.Version: 2.4.5.6
✓ The Best Place EverEver since I’ve moved to Pennsylvania when I was boy even 1, my parents have been taking my sister and I. Now I’m 13 and each year we get seasonal passes as our family loves Hershey! We go each week and Hershey makes me feel so good and happy. I’ve had almost 13 years of memories there and I can’t wait for more! The app helps my family and I so much! The ride times are usually what we use however, they are very accurate and change when the line changes. So that’s why I give it a 5 star and hopefully you and enjoy your experiences and Hersheypark!.Version: 2.4.3
✓ Great potential...needs some workApp was buggy for me earlier today as I tried to figure out which rides I wanted to hit. I had to lose and reopen at least twice before it would let me set up my to-do list. As others have said the wait time info was not accurate for most of the rides but pretty close for a couple of them. I think it needs a tutorial or I needed to find it because I could not figure out how to pick a spot on the map and get walking directions to it but reading other reviews it has that functionality..Version: 2.4.5.6
✓ Great time @ HP!Our family and friends had a great time today at Hersheypark. As busy as it is, they do a great job of moving lines along. The only complaint is the parking setup and the fencing around with openings few and far between. This makes it difficult to get to your vehicle, especially when you have to go back and forth with little ones..Version: 3.1.1
✓ ExcellentThe app shows all you need to know to get oriented easily and provides you with the best direction for the attraction and show you pictures if you wanna have an idea about the one you are looking for. Also displays and accurate wait time We use to meet in the exit of the attraction at the time estimate by the app.I recommend to install if you are visiting the park..Version: 3.1.1
✓ Decent. Needs improvementGood info generally for park app. Wait times are not accurate, more ball park guess from what I see in park. To find mobile order you have to find a place with the link and click it then select your place. It doesn’t have a link icon on any menu. Only 4 places of 16 have mobile order. And those with mobile order are junk dog fries burgers nuggets only . And only credit card. No dining plan. They knew of this issue for a year already..Version: 3.1.19
✓ Solid app for the basicsMost everything is good in the app. Lots of useful info and location data. I used the app frequently and was able to find everything I needed. My only complaint was the line / wait data is really bad in a lot of cases. We found on several occasions that the 10 minute wait was more like an hour..Version: 3.1.1
😕 Hersheypark Negative Reviews
