- 89.9LEGITIMACY SCORE
- 92.9SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Bolt: Request a Ride App User Positive Comments 2024
Bolt: Request a Ride app received 40 positive comments and reviews by users. Can you share your positive thoughts about bolt: request a ride?
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Bolt: Request a Ride for Positive User Reviews
✓ Thank you,Thank you!.Version: 119.0
✓ BoltVery practical, excellent service.Version: 108.0
✓ Good rideNice driver.Version: 15.0
✓ Very good, very useful!I found the Bolt app very useful to use from time to time while I was in Lagos, Nigeria for two months. It was a Godsend. It worked well most of the time. The pick up times were usually good, about 6 - 12 minutes and the drivers were good at locating me. There is an option to call the drivers, so I was also able to give them some guidance when they needed it, since you can track them approaching you on the app. The drivers were also very friendly, helpful and polite. All the taxis I traveled in were air conditioned, which was very soothing for travel in the sauna which is Lagos. If you use it for transport to Lagos International Airport I recommend you hail them before you finish packing, as I did find that the longest arrival time of 21 minutes was unfortunately when I needed transport to the Airport. And even if you are not based too far from the Airport, allow for at least an hour travel time, as there is often a hold up on the route to the Airport. But overall I give the Czech tech firm that produced this app very high marks and thank them for contributing to the ease of travel in Nigeria. Let me not forget to mention that the fares are also very reasonable, compared to a conventional taxi. It was also easy to cancel without being charged if the ETA was too long..Version: CI.3.99
✓ Great but not available when needed most!Great against taxi mafia.Version: 72.0
✓ I’m new to BoltI have used Uber in America, but Bolt has given me some trouble and I’m still not sure what I need to do differently. I have not been able to tip my driver at the end of my ride both days I have tried. I even asked one driver if I was doing something wrong, but she was not aware that the app could block an add on tip. I also had to cancel 3 different rides because of confusion about whether my credit card was approved for the ride or whether I had to pay with cash. I leave Budapest tomorrow so my life should be simpler 2 days from now..Version: 118.0
✓ If you are foreigner then this is your app!Amazing app, I prefer to use cash all the time in different countries, I dont like to share my credit cards with too many app, so this app is my choice, super easy and useful! Thanks from Australia travel to Thailand.Version: 85.0
✓ No supportDriver accepted and cancel More than 3 times I have been waiting for 30 min No technical support No one answer Dnt waste your time for this app.Version: 97.0
✓ Why is this bad?Honestly I don’t usually write long reviews, (well I do) but bolt is actually one of the worse taxi/Uber ride app, in the history of bad apps. Every time you order a bolt, it’s not coming! & if he is coming it’s OVER 10 waiting time. They will charge you the full price for the trip EVEN when someone hasn’t event accepted your ride. So when there is no drivers available for the trip they actually just charged you, YOU ARE GOING to have to wait for ur refund to up to 10-14 days. So for example if in one day you need a urgent ride, which is £15 but your ride gets cancelled 3 times, £45 will be pending out of ur account until u get the refund. It’s a joke. Using this app will make you your online banking look like a mess. I do not recommend you but I do wish you well. Please just improve your app, personal opinion: if you do not have enough drivers for ur customer you would have a taxi company, sorry..Version: 39.0
✓ On time! Great rates!We used Bolt the entire time we were visiting Tblisi. They were very efficient. Average wait time was no more than 5 or 6 minutes. You have the option to pay a little more for a vehicle that can get to you very quickly( 2-3 min) or if not in a hurry, you can wait an average 7-8 min during peak traffic hours. We are Americans and the drivers do not speak much English, but they communicate well enough to navigate. All that we encountered were friendly and helpful..Version: 88.0
✓ Malta GetawayThe Bolt service is just fantastic- fast response and great price and many options available to meet any need - we used the comfort option mainly as we had 3 adults travelling.Version: 100.0
✓ Used it first time,amazing!Tried yesterday to use it for the first time, amazing! Great idea! Thank you.Version: 91.0
✓ Prompt, efficient and honestHave been quite impressed with our use of Bolt during our vacation in Portugal. Cars can be easily tracked for their arrival. It’s as accurate as can be considering traffic. Cost of each ride remains the same based on the route. Doesn’t change even if driver gets lost and extends the ride. All the drivers we encountered were very pleasant and courteous. Wouldn’t hesitate to continue using Bolt..Version: 104.0
✓ Great service in BucharestWe have used Taxify for a week while visiting this city and must have taken 20 rides - every one of which were superb - and the price very reasonable. Several of the drivers spoke excellent English which was a real help as a tourist. We never waited more than 5 minutes and in contrast to the regular taxis we were never cheated on the fare. One thing- Taxify should add a place to add a tip when rating the drivers. I wanted to do this several times when the driver was especially helpful. Overall I was very satisfied with this excellent service..Version: CI.3.52
✓ Better than UberBetter and cheaper than Uber when in Europe..Version: 118.0
✓ Great app,The app works amazingly there’s no issues here in spain other than the city regulations that force you to wait a few minutes before ordering a ride. however it’s confusing to see ride in comfort costs less to a regular Bolt when it’s rush hour. the app works great though the drivers are great, the cars are amazing i got picked up in a bmw. this app is also cheaper then uber when i compared the two and it takes less time for a Bolt rather then a UberX to arrive, love this app 🤗.Version: 107.0
✓ Great App and ServiceSimply cannot say enough about how much I love the app and how great the service has been!!!.Version: 122.0
✓ Cars and scooters so easyParticularly the scooters - much better than some of the other ones out there. I’ve never been annoyed by it shutting off in out-of-bound areas or not allowing me to park. Payment easy, and app doesn’t have any annoying issues..Version: 103.0
✓ Wife stranded - Child left at school and money takenRecently we used Taxify for my wife to collect our daughter from school. When the Taxify arrived he parked in the wrong location but my wife located him and got into the car he subsequently said he’d not been told where to go - my wife told him to go to Kappara to our daughters school, he asked her where that was and when she explained he told her he didn’t want to go there and told her to get out of the vehicle - then I found out Taxify have charged me for the ride via my credit card !!! I complained via the application (3 times) and received no response. I returned the email (showing the invoice had been charged) referencing my complaint - no response. So effectively they stranded my wife - left my 5 year old daughter at school without pickup (fortunately we got another cab otherwise this complaint would be far worse) - and charged me for doing so and then refused to speak to me about this incident. I can only assume they believe people will simply be quiet as they effectively take their money and don’t feel the need to offer an explanation of their actions. Disgraceful. A shame to have to resort to this forum as I am sure my chances of a response have just increased...........Version: 3.30
✓ Frequent TravelerAs a foreigner, visiting from the United States, my experience with bolt has been a 7/10. I use Bolt mostly in Romania. My experience with the drivers are a hit and miss. Some drive out of control and some are safe. I would recommend making it a requirement for Bolt Drivers to know English as well no matter what country Bolt is offered in only because there will always be travelers from the U. S. Being able to communicate with the passenger makes the ride more fun and safe. As for the app, it is easy to navigate. I like how you can see where and who the driver is. I like how you are also able to track your ride as you go along..Version: 85.0
✓ ExcellentEfficient and delivered to exact address. Thanks..Version: 100.0
✓ DevelopingMy first driver ordered didn’t show up, they appeared to be a bit lost so I cancelled the order. Unlike uber there is no cancellation fee (at the present moment) which is very handy. Tried again immediately and the next driver showed up on time, got me to the destination quickly and at a cheaper price than uber would have even accounting for the discounts they have going right now. It’s not perfect yet but their success in giving some competition to uber will benefit anyone who uses these services.Version: CI.3.33
✓ Bad experienceEverything is great the prices are amazing and affordable and fair But my experience yesterday was not good at all , I order a taxi and it arrived on time after a few minutes in the car the driver told me that the company cannot makes update and change the prices with using a bad Bad language ( cursing the employee of the company and the company ) he told me I have to pay more if I want to continue my ride I told him I will pay the amount that the company asked for , and he said I cannot take you to your destination , he dropped me of and I had to order another taxi waiting in the street , I like you guys and your company is the number one right now I lebanon , don’t change this number keep the good work ..Version: 68.0
✓ Bolt is fantastic! I wish there was a Feedback buttonI wish there was an easy feedback button in the app: 15 mins is too short a window to leave an extra tip to the driver, I wish it was open for 24 hours as I am usually busy at my destination as soon as I arrive and don’t have time right at that moment to open the app to leave or modify my tip if I want to.Version: 107.0
✓ Great but app needs improvement.Taxify is great value and I’ve had good experiences with the actual ride part of the app. However the app itself is in serious need of work. The drivers usually do not get sent the address of the person they’re meant to be picking up for several minutes- leaving a long time where both parties are simply sitting waiting - several times when we’ve been around the block from each other. I’ve finally realised I just have to immediately message my pick up address to all the drivers to get them to me promptly. Additionally at Sydney domestic airport the app has a great deal of trouble locating the domestic pick up area for ride shares (unlike other apps which automatically pick up that you’re at the airport and direct you where to go) and took the driver to international and then only once id called him did he find us. If the app experience was improved this would be 10/10 as they have great promotions and service..Version: CI.3.44
✓ This is more like a complimentBolt need to gives an award to one driver of yours so sad I wasn’t able to rate him but he is the kind of one most honest being I never seen... I did a transfer to him yesterday when he dropped me at my destination but unfortunately I made x8 of his actual amount, I didn’t even notice till the next day which is more than 24hrs, immediately I called him and he said he has called the number I registered with bolt and I checked the phone and I truly saw his missed, he asked me to send his account number and send me the money with hesitating... I think he deserves the best bolt driver of the year... His name is Osemene Andrew Okudili His plate number : KSF61GQ.Version: 54.0
✓ App needs improvement but service is greatThe app is incredibly slow, and struggles with the maps a lot. I get the spinning loading circle whenever I tap to enter an address, because it really has to think about it. The maps are not user friendly, and the maps the drivers get aren’t helpful at all. It put my address nearly a block away from where it actually is, so the maps integration needs a lot of work. All the drivers have been wonderful through, and I much prefer using the app to Uber where I can. Would recommend it to more people if the app wasn’t so laggy..Version: CI.3.55
✓ Saved me a lotBolt saved me a lot during my travel in Thailand, the fare is much cheap than another app. Just sometimes need a bit patience waiting driver to pick up the order..Version: 75.0
✓ Smooth ride!Greatly appreciated the professionalism..Version: 107.0
✓ Charged for a ride I didn't takeI was charged for a ride that happened without me. The ride was completed to the destination despite the fact that I was not a passenger. I reached out immediately to the customer support team, who professionally requested indisputable proof of my absence on the ride. My explanation was deemed inadequate, so I'm left having paid for both the fraudulent Bolt ride and my actual transportation need. Though I appreciate the timely communication I received, I strongly caution any user who uses this ride service. I would not recommend this application to any of my friends and colleagues..Version: 81.0
✓ MrFastest taxis in town.Version: 102.0
✓ By far the worst drivers and even worst customer serviceSeriously by all means any company offering public servicesWe drivers and customer service that is as irresponsive, unprofessional and rude as bolt’s employees should not be allowed to trade they're just stealing money f customers with justified cancellation fees which are totally charged illegally. And when a customer service agent from any office representing a company refuse toIdentified themselves with a full name and surname and a reference number to address a professional complaint against them should be fired no questions asked Trading standards officers Will be pointed in the direction of bolt after myExperience today they see they can steal the money from customers like that they got something bigger coming.Version: 52.0
✓ Consistently wrong home addressEvery time I initiate a search from my home address (which is saved in my profile and hasn't changed for about a year) I have to manually change "Where from" which is off by two houses EVERY TIME. My house number (saved in profile as Home) is 30 but for some reason it always sets starting address to house 26. So I have to manually change my From address every time. Very annoying! Update: this issue has been fixed for me, my home address is now correct by default (yay)..Version: 76.0
✓ So far so good!Recently deleted Uber due to poor customer support and massively increased pricing with no explanation. Joined Taxify and taken 3 rides so far and there’s been no issues. The app can sometimes be slow to load but my wait times for a ride have been the same as Uber and the cost is much cheaper..Version: CI.3.39
✓ Best Invention EverScooters are crazy fun, should be in every city.Version: 92.0
✓ No cars availableI used Taxify to go to an appt at St Vincent’s Hospital on Tuesday and had no problem getting a car. Since then I have tried several times and there are no cars available. I live in a very serviceable area - just off Mt Alexander Road Essendon and have no problems at all getting a ride with Uber. I will be staying with Uber.Version: 3.30
✓ A great alternative!Taxify is so much cheaper than Uber (which is especially handy being a student)! However, what I admire the most is that they seem to care about its drivers a lot more than Uber - resulting in a much more pleasant customer experience. The app is still fairly new so a delay in finding a driver is expected - this is understandable. Many users (including myself) would really appreciate if the app was updated to allows multiple stops to be added to a trip, as well as if split payment between riders was available..Version: CI.3.43
✓ Great appGreat pricing too, cheaper than grab. GPS system seems to work better too, for geolocation. My experience was really just in Bangkok. I really appreciate the live translations too, but the one big thing i would change is being able to send pictures to the driver. Sometimes they cannot find you and it’s easier to show a picture instead of constantly chatting.Version: 91.0
✓ تطبيق راااائعاحلا شي فيكم اسعاركم الممتازة العيب الوحيد الكباتن قليلين بس استمرو بالاسعار ذي والعروض🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼😩😩😩😩.Version: 30.0
✓ СуперСупер!!!.Version: 105.0
😕 Bolt: Request a Ride Negative Reviews
