Hulu: Watch TV series & movies App Complaints & User Negative Comments
Hulu: Watch TV series & movies app received 34 complaints, negative comments and reviews by users. Can you share your negative thoughts about hulu: watch tv series & movies?
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✗ What the hellSo, I’m one of those people that likes to rewind on my favorite scene. So, I loved it when more streaming services added the fast forward and rewind ten seconds buttons. However, is there any reason that they need to be in the middle of the screen blocking everything? Does the screen need to be dimmed when it does this? Short answer. NO. What worse is when when your pausing or using the 10sec but and hit anywhere else on the screen, either to close the dimming or by accident, the show will skip to wherever you touched. Dudes that’s what the bar at the bottom is for. You tried to make something more convenient and instead made it aggravating as hell. Literally just had the show start over twice because of this idiotic feature and I wouldn’t let me skip the tv shows channel thing that before. So, I ended up watching it three times. Seriously, not useful at all..Version: 5.12
✗ Crashes and requires reinstalling after every updatesI always know when there has been an update because the app never fails to crash mid-episode after one. The worse part is that it usually crashes right after a commercial break so when I get the app back up and running and resume the episode I have to sit through another minute of the same commercials. Simply closing the app after an update does not fix the problem. It requires me to delete the app from my device and reinstall. It’s ridiculously inconvenient and annoying. Please fix this. If I didn’t get such a good deal on my subscription, I probably would have cancelled it because of this issue. Besides this inconvenience every two weeks to a month the app does what it needs to do and is easy to navigate..Version: 7.3
✗ New app design terribleI don't normally take time out day to simply bash apps on iTunes but this new app redesign was so freaking terrible I couldn't get the bad taste out of my mouth so here I am. Tiles really guys seriously and not just tiles poor and restrictive ways to view shows I can't just get a bunch of small icons like before that give me optimal information no I need to thumb through every single tile to see anything well I guess the days of me discovering new shows is over because even browsing your data base is a nightmare so on my iPad Pro 12.9 I see 4 tiles at a time where as before I would see like 20 or more on my old iPad 9.7 inch this is absurd I advise if you do not want to lose people just in the settings simply add a legacy mode switch to the UI so us who aren't mouth breathing idiots can enjoy browsing your selection. Ah I feel a bit better now we'll back to struggling through your terrible UI which will most likely lead to me cancelling my subscription.Version: 5.7
✗ Wack af when it when it’s not allowed to play commercialsEver since I paid for commercials to be off this app it’s so hard to stream on GOOGLE CHROMECAST and my iphone. It’s doesn’t stream well at all. If leave the app on my phone I have reconnect to Chromecast. Whatever I’m watching starts over. Cant fast forward until I close the app three more times while still having to activate streaming to or just watching on my phone because there’s no in picture viewing. If I close the app to take a call or check a text the app closes. Show starts all again. This has been consistent since started paying for no commercials. Idc how many updates y’all have applied they still don’t apply to my issue with this app because I still have issue on my iPhone. Regardless of the fact I have a older mode Chromecast. Every one else’s app works just fine on it accept this one. Literally..Version: 7.19
✗ Could be way betterAt first I loved this app then after using it for a awhile I found all the glitches. The time it takes to download a movie and all the buffering makes it difficult to even watch a show or a movie. I pay the extra for no commercials but by the time it buffers 25 times through the movie or show.... I give up. It never used to do this so much but now it’s all the time. I go to the other competition movie app and it doesn’t do it on that app so I know it’s not my internet. Did you get rid of someone that knew what they were doing tech wise??? Also they used to change the movie choices more often and have newer movies, even better that the competition, but now the movies are always the same and all OLD movies and horror film it’s boring and sickening. There used to be more choices, what about PBS, what about getting up to date history channel. I’d like to see some historical dramas and movies!! I pay my fee each month and I’m barely getting good use out of the app. I Really think I’ll discontinue my subscription..Version: 6.13.1
✗ Unable to loginThe Apple TV app is great, 5-star material, even. There’s basically no problems whatsoever! But, as expected, I’m not talking about the Apple TV app. The mobile app is, quite literally, impossible to use. You’re unable to login to it, no matter what you do (in my case, at least). I’ve tried uninstalling the app, hard resetting my iPhone, and reinstalling it again. I’ve tried turning off the WiFi on my iPhone’s end. I’ve even tried completely restarting my internet from the router itself, yet still no success. After all that, it still greets me with the same message I’ve been getting. “Hmm. Something’s up. Please check your internet settings and try again. If all’s fine on your end, visit our Help.” Everything I’ve tried has been of no use, and I can’t seem to find anyone with a similar issue, nonetheless a potential fix. As of right now, this app is useless; purely a small, admittedly mundane-looking painting on my wallpaper..Version: 7.20.1
✗ You Really Need To Let People Take ScreenshotsObviously whoever added the feature which makes the screen completely black every time you take a screenshot has little to no experience with the internet. No content pirate has ever thought “ah, yes, i will capture this movie frame by frame and then splice these frames together, then record the audio separately and dub it over my newly spliced video and hope it syncs up”. That’s ludicrous. The inability to take screenshots not only serves no purpose for the actual creators of the movies or TV shows, it’s also a great hinderance to people who produce content like fanart and fan theories who would typically use such screenshots as references. By not allowing screenshots, you are actually turning legitimate customers of your content towards illegal streaming sites because This Is The Only Way To Take Screenshots Of Our Favourite Shows And Movies. No one wins. It’s frankly kind of bizarre that anyone ever thought this was a good idea..Version: 5.46
✗ Terrible forward and rewind functionalityThe latest update rolled out an upgrade to the forward and rewind tool. On the surface it seems like a lot of fun and simple to use, but in practice the new tool is a nightmare. It is incredibly easy to accidentally rewind to the beginning or end of the show simply by tapping the screen when it's gone dark or trying to pull up details on the next episode. You can correct your mistake either because it immediately sends you back into a 60-90 second commercial break that locks the forward / rewind tool. Once you've finished the break and can go back to your place, you have to watch another 60-90 second commercial break to return to your original placement. It's so incredibly frustrating I gave up and went back to the desktop experience. This tool needs more testing and revisions so it's not so easy to trigger..Version: 5.7
✗ Up next fiascoI don’t understand the algorithm behind the episodes listed in “up next”. It is so annoying to have to exit that list and go back to “my stuff” to watch another episode every single time that I cannot give more than two stars. They’re not even in “my stuff”, and why would anyone want to watch random episodes of different shows one after the other instead of watching consecutive episodes of a show? Who does that? But that’s not even the point. I would rather see the new episodes of the shows in “my stuff” in the “up next” list than a bunch of episodes of random shows. For instance, I see the option of adding individual episodes to a list called “my episodes”, which cannot be accessed anywhere. Basically a blackhole. Why not add the episodes in “my episodes” to “up next” and give users the ability to manage the “my episodes” list? Just a thought....Version: 6.3.1
✗ It WAS a good app!I’ve been using it for a year now and had no major issues. I pay for the Hulu+live tv and like how I can watch tv on my phone, laptop or actual tv. (Very handy during football and basketball season) Thought ever since it got updated (Sept. 2019) it’s been having major issues. The app completely exits from itself in the middle of a show, or the screen would go dark with a loading bar. Only to pop back up rewinding itself 20 seconds, playing then going dark again. Getting stuck in an annoying endless loop. I really like the app but if that is is the kind of service I’m going to keep having, especially paying $45/month. I might as well go back to my satellite provider. Now I don’t want to sound like I’m ranting but I ACTUALLY like this app and if it doesn’t improve soon, I’m going to have to part ways with it. So for now enjoy the 2 STARS..Version: 6.4
✗ Never ending issuesYou would think for app with this many subscribers and this high of a subscription rate (for the live tv) the least they could do is make an app that works. The app has near constant glitches. It often plays the audio of one show while a completely different show plays. It never remembers where you left off in a show so you have to watch the same commercial breaks again. It freezes, it crashes. It has the worst UI. You can’t set shows that you’ve recorded to automatically delete after you’ve watched them so you have to do it manually. Even when you record shows, you can only fast forward through the commercials maybe 25% of the time. One show I record never records the whole episode. Even after I delete it, it stays this way. Then miraculously, after a week, the full episode appears. Seems like this app is perpetually a year behind it’s competitors. I really hope someone reads this and looks into all these perpetual issues, but I’m not holding my breath. Get it together. You owe your paying customers more than this..Version: 6.13.1
✗ News subscriberJust switched from sling last weekend so my rating is based on limited experience... So far I’ve found navigating the apps (on my fire stick and the iOS mobile app) to be cumbersome. The live tv controls are nothing like any cable, satellite, or other streaming tv options I have used... the guide is not good and only has next episodes as far future viewing so you have to search if you looking to record something. And going in and out of the guide and watching live tv is nothing short of frustrating to this point. I’m sure it will get easier with repetition but really... my wife will never have it down. And then there’s the no AMC or Paramount channels. The good thing is I can cancel at any time and there is a lot of content so hopefully they can improve the TV guide soon!.Version: 5.53.0
✗ Worst streaming app by farI should not have to login every time I open the app… Even seconds later after I navigate out of it, when I go back it says there was an error and I need to login again. I still do not like how new shows do not always pop up to the front of my queue. There might be a show that I’m just not in the mood to watch and there are a couple of unwatched episodes… And that stays at the top of my queue. That’s fine until something else new or comes along it should bump it down. I was just getting used to the moronic layouts when all of these other things start happening, I thought we’ll maybe it’s because it’s not an updated app. So I cannot hear only time it just update it. Is there no quality assurance checks before and after you get released? Is there no focus group? Is there no research of what other streaming apps are doing and doing well?.Version: 5.24
✗ Please Either Fix Your App Or Be TruthfulHere’s addition to my last comment - we have an Internet speed up to 1 GB and my husband is a programmer/analyst for a living, so we know the issue isn’t on our end. But will you please upgrade your servers so your app doesn’t constantly idle and lose connection. We pay for no commercials but STILL get them ALL the time. Constantly buffering. I’m a teacher so I used to use this for documentaries but now whatever you did I no longer can. Don’t even get me started on your ‘Continue Watching’ section! I have shows I’ve never watched all over it and can never find the shows I ACTUALLY AM WATCHING! And what the hell is it with eliminating episodes after only watching them once?! I started watching a series, one was Nancy Drew, the rest of my family wanted to watch the older episodes to catch up and they’re gone! What the hell! This is a brand new series people! Either fix your dam app or be honest about how you have things set up! Seriously!.Version: 6.12
✗ The worst app I’ve ever usedSeriously where do I start with how garbage this app is both on my computer and phone. I honestly hate this app with a passion which is the only reason I’m writing this review. It will start playing randomly when you leave it open. Just logged me off for no reason whatsoever. Terrible interface when selecting shows or trying to find the show you were previously watching. I guess you have to log in ever 30 days just to still get live TV WHICH IS SOMETHING I PAY EXTRA FOR ALREADY. There is no way to switch between live shows like just pressing a ‘last’ button. If you skip around a show because the app sometimes doesn’t save your place it’ll make you rewatch commercials you just saw. Truly one of the worst apps I’ve ever used which is hard to do. Especially coming from such a major company. If I didn’t pay for the service I would get rid of it in a heartbeat..Version: 7.5
✗ Not Accessibility FriendlyI’ve only had this app for a half an hour and I’m already so frustrated with myself for downloading it. I’m visually impaired, and while this app states that it has audio description it is impossible to use. I can’t find it anyway err on even the shows and movies it states has it, and when I go to the website to change it like it says I should it just gives me a description of what the feature is supposed to do instead of activating it. On this note, there is no way to find your continue watching. Where you can usually find shows and movies you have left off on other apps, this doesn’t have one, and if it does it need to be more easily accessible, even for beginners. It also didn’t save any of my shows/movies I clicked on that I’m interested in watching. Their “My Stuff” which I woul assume to be like Netflix’s “My LIst” only saved two of my shows I clicked on out of my eleven and one of my movies out of the eight. Over, extremely disappointed in the app and myself for having higher hopes in it..Version: 7.7
✗ InconsistencyThere is this odd occurrence whenever I use this app and I usually run into a few problems: 1) Sometimes the next episode doesn’t play. It fails to load even if I am connected to the internet, am the only one watching, and have it all paid for. 2) Sometimes, even with good connection, the app doesn’t load up anything. It’ll open but every single tab says there is nothing to see here. 3) In the same vein as failure to load following episodes, there are times where I can’t even watch a completely different show. I could let the inconsistency of following episodes in a series fail to load slide, only a small bit though, but, when I can’t watch anything else for some reason? All of a sudden nothing is watchable? In closing, either shows don’t load or the entire app doesn’t work properly. Inconsistency, sometimes it works really well and then the other half of the time it doesn’t work at all. I have deleted and reinstalled, I have turned off and restarted my phone, I have closed and restarted the app but it still has the same problem. I just end up not watching anything for a bit and do something else; which is great, although, if getting me to do something else was the goal, why pay for an inconsistent service at all?.Version: 5.34
✗ PLEASE FIX, APP WONT OPEN,CRASHES EVERY TIME I OPEN IT!!!!How strange I write a review but App Store won’t post it‼️‼️‼️‼️‼️😡😡😡😡😡 Ever since latest update of week of April 20th 2020, the app crashes every time I click to open it, it won’t open it closes fast, faster than in the blink of an eye!!! This is a paid subscription that I pay more than $130+ a month for, could the developers please fix this asap!! Why should it be necessary to leave a review and never receive a reply and for it to come this far? Don’t you get paid to supervise the application enough to know there’s this huge bug or glitch whatever it is that it won’t let the PAYING CUSTOMER watch the programming without the unnecessary stress?!?!? Will this issue ever be fixed?!?! Going on a week now!!!!!!!!!!!!!!! I don’t think you want your customers cancelling, let us know what’s going on, update us I think we have a right to know what’s going on and not be in a loophole!!!!! Way too many ads, I pay for Ad Free TV and it’s way too many repeated ads over again!!!! Kids filter should be updated for safer TV!!!!!!.Version: 6.15
✗ Commercials and streaming serviceSo, for the commercials I don’t mind watching. However if you want to rewind to watch a scene before the commercials break you have to watch 3 minutes of commercials (1 min when you first pass through, 1 min when you rewind, and another minute when you pass through again). It’s kind of annoying that it does that and doesn’t save that you already watched the ad breaks like other video streaming platforms. In addition, I get a lot of problems with the streaming service. Like the episodes won’t load and it tells me to come back later or refresh. I know it’s not my internet because we just upgraded it to a faster speed and out of all the apps on my phone and TV this is the only one that needs to be refreshed. Lastly, episodes. Episodes on phones can only be watched two at a time. Then you have to go to the series list for the next two episodes, which is inconvenient because of the loading issue mentioned above. I love the shows on this app, but really not worth all the bugs and issues..Version: 7.13
✗ Can’t play in backgroundI’m not going to say the new update is terrible because I honestly don’t think it is. I however have been annoyed at the fact that the tv shows can not be played in the background on the device. Normally people will listen to music as they use their device. However, for me that is tv shows. Because I have watched this particular show so much I don’t need to physically see it anymore, I have it playing in the background. Like another reviewer said, no one should be expected to stay glued to a show for an extended amount of time. That user wanted PIP and his PIP was revived. Last night even I was able to play in the background starting Saturday the 18th and ending the 19th. Please bring this back or install it if what I was experiencing was a bug. Thank you for you time..Version: 5.12
✗ $5.99 for ads and terrible stream qualityThis app has great content to be able to stream. But I hate that this app has prioritized ads over streaming connection. The app lags out almost 1/5 times I’m trying to watch something after an ad plays. I would say it might me my WiFi or data connection but Netflix doesn’t have this issue at all. All ads play perfectly but the content when streaming times out all the time. I pay $5.99 for tv like experience with all this content and the only real experience I’m getting is ads that I’m apparently paying for. I’m ending my subscription because this company puts advertising over quality of streaming which is what I had hoped to pay for. I don’t mind ads here and there. But I don’t want to watch ads every time because the app crashed on the streaming connection with pop up errors because only ads work. The app never crashes during an advertisement. Why is that?.Version: 6.1
✗ DisorganizedThe constant changes to the layout just screams lack of confidence in the product and makes it very difficult to navigate. Please do something about the subpar subtitles do you actually watch and listen to the stories or are you just writing what you want. Fast forwarding and rewinding needs to be adjusted there’s nothing more frustrating then that suspenseful reveal that rolls right into commercial and you try to roll back a few seconds but have to watch another set of commercials. Very frustrating when you have to stop your device mid show only to come back to your place not saved and your going back and forth in the time line to find your spot only to have to watch two to three sets of commercials (I get that this service includes commercials but it’s the navigation that’s frustrating). Don’t be racist the stereotyping and picking what commercials you think I should watch is insulting..Version: 5.34
✗ BugsEvery time I try to open the app on my phone, it says "something is wrong: try again." Extremely frustrating. I've tried reinstalling and updating it, and it's the same problem. It won't work. Update: the previous problem has gone away, but with the new update, I accidentally fast forward my show probably about ten times in each sitting somehow. Its extremely easy to do. I end up watching extra commercials because of this, and then when I try to find my spot again, I have to sit through a second set of commercials if I click multiple times looking for the right scene. It adds a LOT of commercials to my viewing time. I also have similar concerns to others reviews, as it used to be easy to find my shows and find new things I'd be interested in, but now it's not as intuitive, and it's more difficult to quickly find things..Version: 5.6.1
✗ Several ProblemsMy biggest issue with the app is that certain episodes won’t download. For example, episodes 1-3 of a show might download then 4 will refuse to. For someone who relies primarily on downloads, this is a pain. Also, some episodes are missing entirely from certain shows. This may just be a copyright issue, but with all the other issues this app has, you never know. More recently, I’ve been having a problem where episodes I’ve downloaded won’t play. I end up having to close the app and open it again just to make the episode play. And often it won’t save my progress if I stop in the middle. Finally, when I try to remove things from My List, some shows won’t leave. It says they’re not in there anymore, but they still appear in the feed. Honestly, the only reason I’m giving this app any stars is that I enjoy the content. I would be much happier, however, if they could fix these problems..Version: 7.8
✗ Great Content. Terrible layout.I love the shows on this platform. But I run in to so many problems with quickly starting where I left off after my previous view sessions. It takes me a minute or two to get back to the episode I was watching, WHICH IS A PROBLEM I DONT INTO WITH ANY OTHER PLATFORMS. Very disappointed with the customer inference & the interaction I have had with it so far. The way the system works causes strain which SHOULD NOT BE HAPPENING. I am a very tech savvy person too. But this app makes it 10x more strenuous to operate. Using this app opposed to others is a terrible experience.. The only reason I continue paying for this is because the content is great. I am very disappointed with the customer interface being a new customer. Its 2020, hope you know how to fix it. Sheesh. I’ll be sure to be talking to my friend about this too. Hopefully they get this fixed up soon. Lots of potential. Terrible platform performance so far. Don’t even get me started when I get gypped by watching 2 long adds in a row. 👎👎👎👎👎👎👎.Version: 6.15
✗ Commercial overloadI really like the app but two things turn me off about it. The first is that when picking a show they play too many commercials. Once you pick a show they play 90 secs of commercials, then they play the opening credits for your show. Then they play another set of commercials before playing the show. Then they play 2 more sets of commercials during a show that is only 22-25 mins. After the show is over they play another set of commercials before and after closing credits. I know that it is only 90secs but this adds up and makes me disinterested in watching any shows. The other feature I dislike is that when trying to watch “live tv” even when you pick that option they will make you watch the show from the beginning. Then you have to fast forward to live tv, after watching commercials of course......Version: 6.6.2
✗ Autoplay Not Working!!!Autoplay is not working and randomly stops one episode in while other times the thing will play all night long when I fall asleep. The app is poorly designed and simple features like the ability to skip credit scenes and title sequences are missing yet the price is still the same NFlix. Why do you have to pay for a headache? How can this company not build an app properly? You have billions of dollars. Last time I canceled because the app was falling apart and riddled with error messages that even uninstalling couldn’t fix on my phone and tablet. And they have no appropriate customer service. You guys have no respect for your customers and that’s why you’ll always be second or simply lose them over time to better streaming services. Maybe I’ll just cancel every other month and keep signing up for the free first month option so I can cheat you as much as you’re cheating me..Version: 5.53.0
✗ Poor Convenience?I binge a lot of the shows I watch, and I pay to have no commercials, and yet there’s so many annoying bugs that really make it hard to conveniently use this app, the most prevalent one being that there used to be a widget that would allow you to watch your show as you scrolled/used other apps in your phone, and then suddenly it just disappeared? Without an update, just stopped being able to do that. Really irritating, yet I find that if I have my phone connected to my aux in my car and I pull up the gps while leaving the show running, the audio will continue to play soooo??? Another HORRIBLY ANNOYING thing is when the next episode automatically plays, it will just REPLAY THE SAME EPISODE I WAS JUST WATCHING. And more than half the time, if you press ‘next episode’, it will replay the same episode again anyways. Sometimes the next episode button isn’t there, and I have to restart the app, then go into the series details, scroll to the episode I was on and click the next one manually. This isn’t a rare occurrence, it’s every other episode. Please fix this, I’m going to stop paying so much per month if these simple conveniences aren’t addressed 😞.Version: 7.15
✗ Swipe to fast forward has got to goooooI'm the kind of person who touches their screen constantly while watching a show, whether it's to check the time or to wipe a smudge or see how far along in the show I am. With your "swipe anywhere on the screen to go forward or backwards" function, I am constantly being forced to watch and rewatch extra ads, and to try and re-find wherever I was in the show before my accidental swipe. Please consider reinstating the setup with the bar at the bottom that had the button where I had to be very intentional with my tapping in order to change location in the playing time. This will make using your platform much easier on my mental health, and on my phone that gets hurled across the room every time I shoot forward 10 minutes in an episode of The Mindy Project and get stuck with an extra 120 seconds of Chevy commercials. I beg you..Version: 5.8.1
✗ Make it easier to switch plans!As a new user i of course decided to go with the cheaper plan to “try it out”. i haven’t even gotten thru the first episode of the show i was dying to watch and i’m already so over all of these ads! the option to upgrade isn’t even on the app.. i had to go log in on the web which again requires way more clicks than necessary.. although after reading reviews i guess it’s a good thing it’s not so easy because apparently you have to wait until your current subscription is cancelled which completes a month later!??? OMG! you’d think you would want to make your new subscribers experience the best.. again you should make it easier to upgrade or start everyone out with the BEST plan first.. and then give them the option to switch once the free trial ends.. just saying.. i don’t plan to cancel right away.. i guess i’ll leave it on during the free trial and use the app if i’m that desperate to watch an episode i’m willing to sit thru the same ads over and over every few minutes while trying to get thru an episode. best believe my subscription will be cancelled as soon as the trial is up! so disappointing! ugh!.Version: 6.4
✗ Please fix....I don’t write reviews but enough is enough. Please back to the old interface but this one is horrible. FF/RW, HORRIBLE! Whenever I “start watching” a show like Will and Grace, I’ll watch two or three episode and I’ll close the app. When I go back in to pick up where I left off, not only is the show not at the top of my stuff (it’s at the bottom) but it doesn’t save my progress, so I don’t know with episode to start with... The updates are ruining this app... The app was working fine until y’all started “fixing” it. AND ANOTHER THING, sometimes the next episode won’t play unless I come completely out of the show and go back in and then I have to remember which episode it is... I see all of these reviews that go back months, why are we still having these same issues months later... I like your service but will not continue to pay for a service that has been jinky for MONTHS, not days or weeks but MONTHS. PLEASE DO BETTER!.Version: 5.29.2
✗ Buffering, Glitches, Selection or Movies and Shows, and ADSSBuffering and Glitches• The app has a nice selection of shows and tv shows. But it buffers and glitches A LOT!!! This makes it hard and annoying to watch stuff. It took me 20 minutes to get a movie started. I had to constantly restart the app and exit in and out of the app; to stop the glitches. I’ve checked my WiFi and it works perfectly. You would think with the updates it has they would have already fixed the constant buffering, loading, and glitches. It gets to the point where I can’t, don’t, or want to even bother to use the app. Selection of Movies and Shows• Another problem which isn’t that big is the selection of Movies and Shows. Don’t get me wrong it has an “okay” selection but they don’t update it that much. They don’t have much of the movies or shows I’m looking for. A lot of the shows they have aren’t that popular. I find it hard to not rewatch most of the same stuff. I’ve had this app for a year now and have watched mostly everything I’m interested in. Commercials• The commercials and constant ads in the app make me go CRAZY. There are so many commercials. I just want to watch something without commercials every 10-15 minutes. With all this I recommend Netflix or another app to watch stuff. But if you are looking for a specific show that is anti popular this app probably has it. The app has issues where it gets to the point you don’t want to use it..Version: 7.1.1
✗ Choose WiselyWhatever you do, pick the plan you want from the get go. Do not try to change your plan after the fact. It doesn’t work. You will have to cancel your subscription and wait for its termination date - one month later. I didn’t think I minded having ads and then it hits you with these gross 70 second ads. I can’t watch those every 5-8 minutes when I’m just trying to enjoy a show. So I tried to change to the Hulu(no ads) plan but it won’t let me until my old plan terminates. So I tried making another account. Didn’t work; it recognizes that you have another account and says, “would you like to sign in with this one?”. When you hit no it doesn’t go through with the new account and if you hit yes, you weren’t making a new account to begin with. I’ve had this app for maybe an hour and already a huge turnoff. 3/5: the video quality was good in the 5-8 minutes I could stand watching. But most everything else is maddening..Version: 6.1
✗ Horrible streaming/improved but still issues$15 a month for no commercials. Yet my video stops multiple times to tell me, Sorry, an error has occurred while streaming this video. We apologize for any inconvenience. Yeah thanks. It also doesn't resume videos from all devices. Save your money and skip unless you're desperate. Update: streaming is better now but there are still issues with the app. It’s constantly disconnecting from my phone. It still plays on the tv but I have reconnected to pause etc. other super annoying thing, once you’re show is finished it auto plays suggested shows not in your queue. This is super annoying when it’s a show you don’t want to watch. It used to skip to something in your queue which makes sense. Suggested shows should be somewhere else..Version: 6.15
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