- 92.3LEGITIMACY SCORE
- 93.8SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Australia Post App User Positive Comments 2024
Australia Post app received 43 positive comments and reviews by users. Can you share your positive thoughts about australia post?
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Australia Post for Positive User Reviews
✓ Pretty useless appI can log into this app and see what deliveries i am already tracking but i cannot add another tracking number as the app cannot contact the server. I can log into a computer and access my tracking. I can also use safari on this same iphone to log into the australia post tracking and add a new tracking number. WHY EVEN HAVE THIS APP if i have to log in with safari to manage my tracking anyway??? USELESS APP!!!!.Version: 4.6.0
✓ App is greatApp is great and easy to use. Estimated delivery time is often correct. However, the parcels that I am tracking sometimes update at such a late time or sometimes they don’t even update. I had a parcel say ‘processed through facility’ until it got delivered and I never knew when it reached my state. Also would like to see the notifications go off every time you get a tracking update. Either than that, great app. Well done!.Version: 4.11
✓ Amazing communication!The Aus post app is great. It always tells me updates on mail and parcels and the tracking is always accurate! They are considerate when they ask you if you’ll be home the day your parcel arrives so that they can deliver it directly to you or have it safe at a local post office. Tracking is easy to read and they’re very prompt and professional in delivery. The app is awesome, I 150% recommended to anyone!.Version: 5.2.1
✓ Great App!Recommended App! Wish u guys like this App..Version: 0
✓ Good. Awful at international tracking.This app doesn’t show all the details the package goes through with customs from international. I have one package that has been in transit from over 20 days (said on my other tracking app and saying it is on the way). As for this app, it doesn’t even tell you that it is in transit to Australia just ‘prepared’. I have so many international packages I am tracking on multiple different apps (FeDex, 17TRACK and more) because this app can’t even identify tracking apps used for out side of country shipping. This app was designed to only locate most parcels once it its the shore of this country. Even then, most items that are in Australia aren’t even identified through this app regardless of what track number you put in. This app has so much more potential but sadly it is a waste with most international shipping purchases that have tracking codes..Version: 5.7
✓ Amazing serviceI think Austpost is doing an amazing job considering the shift to online shopping and the huge additional work load caused by covid. Those that criticise don’t understand the logistics of moving the huge volume of parcels Austpost deal with everyday in a efficient manner. I for 1 appreciate the service you guys are providing. Automatically adding purchases to the tracking list and advising when a parcel is out for delivery are great as I live rural. I think the app is intuitive to use and rate it highly. Having dealt with postal services all over the world I think you guys are top shelf. I’d suggest that while the tracking of international courier packages is not ideal Austposts function is dealing with domestic post and international tracking should be done on the carriers sites which are far from reliable. Keep up the great work!!.Version: 5.7.3
✓ Ring the bell correctly!Delivery man does not ring my apartment number correctly, then quickly leaves a note saying no one is home. It clearly says apartment G04, and instructions on ringing the apartment is on the wall. I’ve had to pick up my parcel from the post office as a result of this. I work during the day and have a very hard time leaving my desk to get to the post office. So please train your guys to ring the correct apartment number, or ring my mobile on arrival. It’s a waste of my time having to go the the post office, especially after I pay for postage fee..Version: 5.7.4
✓ Aus Post AppDoes what it needs to do.Version: 7.0.1
✓ The best post appImpressive and informative.Version: 2.0
✓ Quite useful with some issuesWhen trying to locate post office on the app, it highlights all the parcel lockers and marks them as express post, leaving me to guess what services are actually offered there. When trying to send parcel, if you need envelope or box, you’re left to guesses if you can do that in that location. Not a big issue but user experience could be improved - for example when adding new tracking, Add is just a link which gets easily lost if you have more parcels tracked already. Changing that to button of different colour could help..Version: 4.14.1
✓ Reliable Consistent ServiceI regularly purchase online within Australia and overseas. I found out about parcel lockers on google because I wanted convenience and safe parcel delivery. I thought I would give it a go. I have just started to use the free service of parcel lockers from Australia Post. I can confirm it is reliable, convenient and easily accessible and safe. The app on my mobile phone keeps me updated from start to delivery and is exciting to know my purchase is coming. I have no hesitation in recommending parcel lockers to anyone wanting convenience and efficiency and safety. Well done Australia Post staff and associated couriers for providing this free service! I shall continue using parcel lockers. Thank you..Version: 4.7.0
✓ Good serviceI love the app we get quite a few parcels and it has made my life so much easier as our area has so many parcels left at the door stolen so I luv that I get a notification then I can just redirect it with one button and I now also use my closest local post office address when I order things and to make it easier for me auspost even sent me an email with the LPO address on it with my own parcel collect number to copy and use so I just pick everything up from there now really eases the stress factor and I’ve been telling everyone on my community page how to do it so simple I’m very happy with the whole app and service.Version: 5.1.2
✓ TimeSavvy Little TimeSaverGreat efficient app with accurate information updated regularly throughout the day. It can notify you via SMS or the lock screen, of pending deliveries you are tracking for that particular day. If you aren't mobile & live on acreage you can imagine how valuable it Is to know of when a valuable or just important parcel or piece of mail is delivered. -Unfortunately you should be able to keep track of deliveries for a longer period of time such as 6 mths or the ability to save them to a backup file that you could open on a computer.Version: 4.11
✓ Auspost App keeps me in touchThe Auspost app keeps track of your deliveries as well as those heading your way. Simple to upload your information, even allows you to put a title on the parcel. If you are sending it gives you a pretty actuate day of delivery so you can inform your customer or receipt-ant. And you know when they have received their parcel which can be handy at times. All in all it is a great app to have and I recommend it. 💫.Version: 5.7.4
✓ Handy trackerI like this app, it’s so handy being able to track anything I am sending or anything I am getting sent to me. I do however wish it could tell me if someone other than Auspost are bringing my parcel. For example I ordered something from over east and it sat on the app as at the airport in my state for four days before I found the missed deli every docket in my garden from another courier. But I love sending parcels to family in Nz and tracking it for them and sending updates. I like the tracking history too so I can see where it’s been as well as where it is. Mostly I just like knowing approximately when my parcel will arrive. Especially now that random lock downs can have our shipping dates changing depending on the state our parcel is in..Version: 5.7.13
✓ ...Has Australia in it's title. Brill •.Version: 1.1
✓ Super handy for tracking parcelsMy main use of this is for tracking the parcels I have delivered and for this it is great. It gives you notifications when the parcel is posted and when it’s due for delivery. Then if you know you aren’t going to be in, you can opt to re-direct it to places like the post office and it even tells you once it’s back at the post office and ready for collection..Version: 5.1
✓ Good app, could use some extra featuresThe app is good, easy to use, tells you expected delivery dates and often detects parcels you have coming and automatically adds them. As someone who gets parcels delivered to my PO Box whenever possible, there’s a couple of extra features that would be handy if Aus Post could add to the app: -Sometimes oversized parcels get put in the locked boxes at the post office box (the key for this is left in the PO Box), sometimes there is a slip left in the PO Box to collect it from inside the post office. It would be great if the app could tell you which it is (as you can obviously go to the post office only in business hours, but you can collect the ones in the locked box anytime) - it would help knowing so I can decide if I need to race down to the post office to collect the parcel during the (limited!) opening hours, or I can just go later in the evening if it’s in the locked box. [Is it also possible to use the app to request a locked box when available?!] -Secondly, it would be nice if the app can notify PO Box users that there even is a key/collection slip in the box - It seems emails do not come through to notify unless it is a letter in there only, and not all my parcels have had tracking so I am not notified when they arrive - I’ve had parcels sitting there for days due to not being notified by the app/email Thanks for reading the feedback for your app, I am happy to explain further if needed..Version: 5.5
✓ AusPostFirst timer on this app But will let you know How well it does this app does I'm giving 2 stars cause it does work with their tracking number from that country but I wish lightning will show some improvements on movements.Version: 3.12.0
✓ Very good app, accurate, ease of useI love this app, I’m constantly ordering new books and things and it’s great to be able to get reasonably live updates as to where my packages are up to. Additionally, the ability to redirect if I won’t be home that day to say work; is an incredibly useful feature. I have also used it to set up after hours parcel pick up boxes. Feedback for future updates/upgrades, live tracking like I can for my pizza (say for the last 24 or 12 hours prior to delivery); not for frivolous entertainment, but so I have a reasonably accurate delivery time. So, I better know when to be home and when not to step out. Or perhaps I can reschedule an appointment so I don’t miss my package. Even if it is just a window of between 2-4pm. That would be soooo helpful, and on AustPosts perspective, reduce time costly returning post to the Post Office. Which is a loss for the organisation but also annoys the customer. Food for thought... shouldn’t be too hard..Version: 4.14
✓ You the best 🌹You are always the best We are really proud of you.Version: 5.3.2
✓ Good app, could be a bit better thouGenerally useful and does what it’s supposed to. Feedback: Please add private/franchise post office locations to preferred post office location map - my closest post office is a franchise and is not listed, and the nearest govt owned post office is located in the next suburb and is inconvenient to get to - also, the ability to add more than 2 delivery addresses (eg: at the moment I can add residential and home address, ability to add a work address or multiple addresses other than the above would be useful) Thank you.Version: 4.7.0
✓ Not syncing, constant error 503Saved tracking numbers are not syncing across devices, my iPhone X said it was uploading the 1/1 saved tracking numbers, completed and I logged in on my iPhone 7 Plus and nothing shows up. If I try to enter the number manually I get error 503 constantly, even if I type in a different tracking number. Not an internet issue as works on other device, same NBN wifi network with the same signal *seems to be working so far, updated review*.Version: 3.17.1
✓ Pretty goodThis is a really handy app. One feature request though, usually when my parcel tracks a movement I get notification, however i noticed that when I redirected parcels to my local post office i got no notification when they arrived for pickup. After i checked the app i realised they must be waiting, collected them, and then got notifications to say they were delivered. Still a really great app, and this extea notification would make it even more useful. Thanks, Cam.Version: 4.7.2
✓ Australia App Development ServiceFinally Australia post are doing something right! Let’s face it, you’ve got to be one of the most diversified postal companies in the world and the service you’re named after.. I mean.. is the name just an ironic remnant? So, after using this app for a few months, I’ve decided it’s about time you guys gave up on postal delivery and started offering an App development service. At least my things won’t get lost anymore, and this app is fantastic!.Version: 4.4
✓ Where’s my parcel?I’m certain’ you’ve got your averages on reviews very wrong? Have been looking through previous posts & I believe it would be 50/50 between 1-5 stars! You’re average is showing 5 stars 🌟does five stars mean bad! Haven’t received any notification in the 8 days I’ve been waiting! Not one! Even after I’d called your own help desk!! They said they’ll send me a sms update? Still waiting!! I’ll be terribly annoyed if my parcel is sitting in a shelf in my local post office’ just around the corner from where I live! Just because it’s Easter! I’m certain it won’t be here until Tuesday? That’s a Maybe? Reliable service? Far from it!! It’s feeling like you’re spending more of your money on advertising & trying too convince us, by telling us all, just how good you are!! Maybe actually trying too improve your services would be a more positive approach? CON!! Extremely disappointed AUSPOST!.Version: 4.9.1
✓ Au post reviewGood information, but what happens if parcel is not collected.Version: 6.3.1
✓ Ap improvementA very handy ap. It could be improved with international connectivity and automatic addition of tracking to ap members. The other thing that has become evident is I shudder each time a parcel goes to Chullora. Why is there always almost a week holdup there. I have had orders from the same vendor leave at the same time 1 austpost the other private. The private one went to Canberra first and arrived nearly a week earlier and was a bigger parcel. This is your future you must fix these problems to survive..Version: 3.17.1
✓ Doesnt show real tracking infoParcels true tracking info never gets updated, international sendeds pages and app’s are more accurate and upto date. USPS and Japan’s ESM tracking tell me more. This post app still claims item in transit from USA to Australia and 5 days have past, yet USPS shows me item in Australia and has moved twice with 4 day gap. Why is the app hiding tracking of internal movements and inbound landings ? I bet AusPost workers can see the info why cant we ? You would get less calls if you let us see the real time tracking. App normally updates to onboard with driver after its pretty much been delivered. And then a whole bunch more updates pop up that weren’t there before. Just stop hiding all the tracking information please.. your algorithms need to be removed and just let us see whats going on at all spots along the way. App is to vague in its information..Version: 4.9.1
✓ Gear. Gear greatNo more said.Version: 3.12.0
✓ Great App!This is truly a great app. Does exactly what it says and is very easy to use. Full scan details available. I love it. The only suggestion I would make is that when I open the AustPost email notification that my package information has been received by AustPost from the supplier, when I click the tracking number link, it doesn’t open into the app. It is directed to the website, then it takes me to the App Store and then I I have to go into the app through there. No option has been given to “open in app” from the website instance. Bearable for one or 2 deliveries but sometimes I track mine and my husband’s when we purchase around the same time and it’s timely to open a number in this manner. Otherwise, fabulous app!.Version: 5.7.8
✓ ReliabilityI can always depend on Australia post Trustworthy company who always get my packages delivered in good time.Version: 6.22.7
✓ Fast, easy to use, loaded with featuresOne of the best “customer centric” contemporary apps. The app layout is simple and easy to navigate. The latest dark mode adds a fantastic flavour to it. Been using the app for more than two years now, the performance is better than ever before. It loads fast, navigation is flawless, the search takes the blink of an eye. Of late many features have been added like setting up the locker. Very handy app. Well done AusPost for this truely world class app!.Version: 5.3.2
✓ Nice, but missing infoI haven't used all features on this app but what I have has been easy to use and nicely laid out, however, it does not give you an ETA or rough guide for your parcels when giving you delivery options. One of those questions they want to be careful. Thanks for the App..Version: 2.0
✓ ConfusedWent to set up an account by logging in. Sent me an email so I clicked the “Go to mail app” to click the “Verify email” button, to end up back at the post app, on the send email page, flip, flop, etc, “Too many verification requests. You can try again in 24 hours”. How about when you click the verification button in the email, it actually logs you into the app and takes you to the home tab on the app? Simple yes? Still not logged into the app, and have to wait 24 hours to try loop de loop again. Other than that, it’s a good app. I tracked my parcel while not logged in, so at least there’s that option..Version: 4.13.1
✓ They broke it. They fixed it. Full marks.The latest release requires IOS 10. I did not have IOS 10. I do not particularly want IOS 10. In fact I cannot install IOS 10 on this iPad or my iPhone either. Australia Post is supposed to address the whole country, not just what the latest game fanboys have installed. Please remove the new IOS 10 dependency and address the rest of us. I wrote this a couple of years ago and to my surprise they have fixed it. Well done..Version: 3.16.4
✓ It works! Simply and efficientlyI think this is a great app and simply works. Whilst what it offers may not be cutting edge, doing simple things consistently and reliably in a user friendly manner is what is key, and Australia Post have achieved that. I like the way it adds parcel details to the app when they receive the shipment details without you having to do anything, how it updates your on the progress, allows you to change delivery options and opens your parcel locker..Version: 5.7.6
✓ Great AppLove this app. Helps me track all my deliveries, gives me options of where my parcels go. Notifies where a parcel currently is, if dates of delivery have changed, when to expect it and when it has arrived/been delivered. Even automatically adds some deliveries to tracking if I haven’t already. Love It!! I was so annoyed at Auspost, as my parcels kept being left at my doorstep (also when people were home with no knock) even after many phone calls requesting for this not to be done. My house front is very open, has a public pathway right in front and unfortunately today’s honesty isn’t where it should be. For me, this has greatly improved Aus Post’s service and I for one, am really grateful..Version: 4.8.1
✓ Buggy, don't upgradeCrashes when attempting to apply a label on an overseas parcel.Version: 3.1.0
✓ Good app, but not accurateI enjoy the handy info this app provides, but it only goes as far as the accuracy of the info within it. I regularly find that prices vary (often drastically) between what the app tells me for postage to what it actually turns out to be once I reach the post office. Some obvious ones like the prices of pre-paid items aren’t even up to date. Update this app and fix the pricing bugs please! Would be good if it could show (with a picture added) other postage goods such as packaging available and what these in turn weigh to provide an accurate postage estimate..Version: 5.1.3
✓ A++Very good, easy to understand!.Version: 3.15.0
✓ Good app apart from one annoying issueThe app itself does what it is supposed to do. It shows you where the package is and when you can expect it. At least it did, now with COVID-19 the tracker is all over the place. But that is due to the special circumstances. But they really need to change the screen layout, and redesign the redirect your parcel option. When I scroll and accidentally press on the redirect line, a new screen pops up. Because the redirect is a whole line over the full width of the screen you almost cannot avoid selecting it when you scroll. Press cancel and then you have to confirm that you want to leave that screen. Of course I want to leave, that’s why I pressed cancel. Just make the redirect parcel option a small button somewhere in the middle of the screen and we are all happy..Version: 5.3.2
✓ Tracking? What tracking?I was advised by Australia Post ‘customer service’ staff to download this app for the express purpose of tracking my online purchase which was being sent by Australia Post. But I don’t get updates which are of any use to me. Sometimes the updates keep telling me ‘We’ve got it’ even after the parcel has been delivered to my house. There’s no point in tracking which doesn’t tell the customer what they need to know. (On that occasion above, ringing customer service told me more about the status of my parcel.) On the positive side, the app does allow me to pay accounts. It hasn’t failed me at that task. I just need to be careful about which accounts are going to charge me if I pay my account at Australia Post! I do wonder what Australia Post thinks that the main reason for this app is. Once they get that clear, they can focus on getting it to do the job it was intended to do..Version: 4.11
😕 Australia Post Negative Reviews
