- 52.0LEGITIMACY SCORE
- 53.5SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Quanum EHR App Complaints & User Negative Comments 2024
Quanum EHR app received 35 complaints, negative comments and reviews by users. Have you ever had a bad experience using Quanum EHR? Can you share your negative thoughts about quanum ehr?
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Quanum EHR for Negative User Reviews
✓ Useless!Can't even register if you don't have a login & password. Totally useless!.Version: 2014.3.0.62
✓ .Still unable to log in on iPad. App works fine on iPhone. Useless if you are unable to log in..Version: 2014.3.0.62
✓ This app is for doctors and hospitals only. That should be stated on the app display.I wasted almost 30 minutes for a technical person to pick up my call only to be told this app is not for patients. Only doctors and hospitals. I was told to download the MY QUEST app to access my results. THERE IS NO MY QUEST app for an iPad. If I could give zero stars I would..Version: 2015.1.0.23
✓ Unusable appThis app will not allow me to create an account. I can't view my results or schedule an appointment. So I ask, what's the point of this app?.Version: 2014.2.0.47
✓ TERRIBLE APP FOR PATIENTPatient has to wait until doctor gets information before patient gets info! Then when patient gets info it may read INCREASE AND GIVE YOU NO NUMBERS TO COMPARE INCREASE! TERRIBLE APP! AND YOU CANNOT GET INFO UNTIL YOUR DOCTOR GETS IT FIRST! And QUEST WILL HAUNT YOU FOR PAYMENT!!! Going to LAB COR TO SEE WHAT THEY HAVE! QUEST IS NOT PATIENT FRIENDLY!.Version: 2016.3.1
✓ FailureThis app, on my iPhone, works beautifully but will not let me login on my iPad. Thankfully it works somewhere..Version: 2014.3.0.62
✓ Frustrating!Not user friendly at all and very hard to find anything..Version: 2012.1.1000635
✓ Doesn't do much usefulI need to be able to download or print lab reports and this program doesn't do that. How difficult can it be to access a PDF of the lab report? The only thing I can do with this program is look at the results and mark them reviewed. My charting and work is done on iPad, so that means I have to wait until I get home to do any work involving labs on my computer there. I'll just start having Quest fax the results to me. That gives me a file that I can save, print, or whatever I need to do from my iPad. Uninstalling..Version: 2014.3.0.62
✓ Will not open on my ipadI have 4 apple devices, and can only access my quest (the old app) from an old iphone. I have used the app on my devices before now it doesn't work..Version: 2015.1.0.23
✓ Worse physician EMRCARE 360 is unreliable, no user support, down most of the day with unscheduled "maintenance". On going reliability for the last month. Wait endlessly for patient chart to open and labs appear. STAY AWAY IF YOU CAN. Compromises patient care..Version: 2014.3.0.62
✓ Not sureWe used the earlier version of Quest Diagnostics and it worked great, but now that it's been replaced with this, I'm not impressed. There's no link to set up an account, so sort of pointless to have this app. IF that happens to get fixed and we can use the all,I'll gladly delete this and write a good review.Version: 2014.4.0.64
✓ Can't log inDownloaded app to my IPad but could not log into my existing account. Could not create new account. When I contacted MyQuest support I was told app doesn't work on IPad, only Iphone or computer. Why is this app even available if it doesn't work?.Version: 2016.1
✓ 360..really 180Nice format but not being able to input patient notes is very disappointing!.Version: 2010.4.1040
✓ BillingWe really need a billing option on the iPad as well . The physicians and nurses can do everything but complete the encounter by finishing with billing..Version: 2013.1.1.24
✓ This is not an app for patientsIf you look at it without expanding the description, it appears to be an app for patients to manage their medical information and prescriptions from their iPads. It is not. This is a physician's app. Patients cannot get IDs. You can't manage your medical info here. Too bad..Version: 2011.1.1157
✓ Won't login via app, but works via browser.What's the point of the app if I can't login? Same credentials work via a browser..Version: 2014.2.0.47
✓ Doesn't workApp will not log in to service.Version: 2014.2.0.47
✓ UselessBe nice if I can create a account!.Version: 2017.3.2
✓ Do Not BotherIPad app does not work.... 1. Will not allow a new account 2. Will not accept a working iPhone account credentials 3. obviously the web developers don't look at the reviews...must think highly of themselves.Version: 2014.2.0.47
✓ SECURITY BREECHNEW YORK TIMES - A medical laboratory company based in New Jersey said Monday that it was investigating a recent hack that exposed the personal health information of about 34,000 people. An “unauthorized third party” gained access to names, dates of birth, lab results and, in some cases, telephone numbers on Nov. 26 through a mobile health app that gives patients access to lab results and other information, according to the company, Quest Diagnostics, which is based in Madison, N.J. I deleted the app and my account until I see a resolution and an update to the application to fix the vulnerabilities..Version: 2016.2
✓ Henrietta95I cant login either!.Version: 2014.1.0.27
✓ This App is horrible!!!!!It won't load any chart correctly and is always giving an error message. Don't understand how you are supposed to use it if it does not work correctly absolutely ridicluous and the tech support is no help either. I suggest that you really work on this app to make it better because its very frustrating to keep getting an error message everytime you try to do something..Version: 2014.5.0.15
✓ Terrible appWhat's the point of this app if you use paper charts or have another EHR? Their EHR is too expensive and time consuming, and without their EHR this app is not helpful, just takes up space..Version: 2015.3.1.4678
✓ DisappointedApp will not open on my I pad 3.Version: 2014.5.0.11
✓ Can't seem to be able to loginAfter you put in a username and password, these no button to hit to login. It's totally worthless..Version: 2014.1.0.27
✓ I'd give 0 stars if I couldYour APP is totally useless. I deleted it over a year ago, then tried it again this AM. I can't get it to work and when I called your support number, SHE COULDNT EITHER. I'll not waste my time or device memory on this. The only help your device is providing me is assisting the rise in my blood-pressure!.Version: 2014.5.0.15
✓ Can't sign in!Please fix this problem, can sign in on 4th gen. Ipod, can't sign in on IPad Air. Always says sign in failure..Version: 2014.2.0.47
✓ UselessCan't sign in, works well on iPhone but not on ipad.Version: 2014.2.0.47
✓ UnusableDoes not allow to create a new account or assist you in finding forgotten information.Version: 2014.2.0.47
✓ Crashing upThe earlier apps functioned ok. The last two versions crash when data entry is being made, previewing a note or changing templates. Tech support was made aware but the problem persists after 2 months.Version: 2015.1.0.23
✓ App is a POSThis piece of junk won't open on iPad or iPhone. How irresponsible Quest launches an app on the weekend that won't open. Fire whoever launches the junk..Version: 2015.1.0.23
✓ Still lot of issuesStill logs you out constantly and not a great system. Prescriptions are good, but we can't wait to move to a more robust system this summer. Update - 0 stars! The system has not worked worth a crap since July. Do NOT get this EHR..Version: 2014.3.0.62
✓ Stay away from this EMRI am in my office and have 30 people to see today and I cannot see anyone because over the weekend they messed up the program so badly that the program will not run. They do not care how much they hurt my business!! I cannot think of anything good to say about them now!!.Version: 2022.4.0
✓ Doesn't workLove the iPhone version but this will not allow a login from my iPad Pro. No login button on the screen and login fails using GO button on keyboard.Version: 2015.3.1.4678
✓ It’s not just the app that is lackingThe app could be much better. But the entire EMR is woefully outdated. It was of the earliest EMRs, but it has not evolved to meet current electronic health record needs. It is cumbersome, counterintuitive, features are buried so deeply that they cannot be found, and tech support is poor. I have been using this system for 9 years and have decided to move on. The system itself is now the biggest reason for inefficiency in the daily operation of the practice..Version: 2020.2.0
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