- 29.5LEGITIMACY SCORE
- 31.0SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Quanum eLabs App Complaints & User Negative Comments 2024
Quanum eLabs app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using Quanum eLabs? Can you share your negative thoughts about quanum elabs?
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Quanum eLabs for Negative User Reviews
✓ UselessI cannot log into Quest Quanum due to a prompt to download latest version. I deleted last app from my library, reloaded the same app from Apple App, where it says latest version 30d ago, and the message is unchanged. I have no access to my patients’ results…USELESS.Version: 2021.3.0
✓ Can't LoginCan login website and other Quest apps but not this app.Version: 2014.3.0.56
✓ Badly needs updates!Good for checking labs but e prescribing is severely limited. You are allowed only 150 favorite drugs (each dose counts as a different med). Long's is still listed though they were taken over by CVS years ago. Adding new drugs takes months. Nice idea but poor execution. I do not use their EMR but doctors I have talked to about it are not very happy with their choice..Version: 2013.2.22
✓ Can't open on iPhoneHas been working very until I tried to get in this morning. Now says only compatible with iPad which makes it unusable. Hopefully this gets fixed soon.Version: 2015.1.0.12
✓ Unreliable prescription transmissionElectronic prescribing works well most of the time, but I get call backs from pharmacies and patients complaining that either none or only part of the prescriptions went through. BK.Version: 2011.1.1005
✓ Doesn't work on iPhone anymore??This was a great app until the latest update, which is telling me it now only works with iPad. This totally defeats the purpose for me. I need to be able to check labs from my phone wherever I am. I am not going to carry an iPad around all the time. I am very disappointed about this change and hope they allow iPhone functionality again very soon. Otherwise this app is worthless to me..Version: 2015.2.2627
✓ Now requires iOS 12Ridiculous.Version: 2020.2.0
✓ Lack of functionality and often crashesI’m disappointed that you can’t search the labs by provider name. And when I try to open link to “full report” for a UA, the app crashes..Version: 2019.2.0
✓ Can't log inI just logged in online, and am trying to use the same user name and password to log in on the app. Nothing doing. Ain't working..Version: 2014.3.0.56
✓ User since 2011I have been held hostage to this awful system due to high cost of transfer of records. We have been unable to see patients for the last 2 days due to maintenance issues and no response from the company! We have been long term users and they dumped us when we failed PQRS and MU despite paying the extra money for their services. The iPad app was the only redeeming quality..Version: 2018.1.1
✓ UselessCan't even log in..Version: 2014.4.0.93
✓ Doesn't workCan't log in even with a valid username and password. No customer support..Version: 2014.3.0.56
✓ DisgustingAs a doctor I have to say this App upgrades are worse than cancer! Each so called upgrade is a disgraceful act. It cuts from previous versions functionality. This last one I lost graph capability. That used to be a great tool for showing patients on iPhone how their health is doing. Now gone. The programmers’ paranoid fears have forced unnecessary upgrades for “ security” so bad that after few upgrades then you have to throw your phone away and get a new one. All absolutely nonsense. Already when you are on an iPhone platform even iPhone 6, research has shown you can not break in it by hacking even using old softwares. But fear and wanting to have a job has caused terrible care for patients and burden to doctors. Somebody needs to stop these harmful behavior. Their cure by these upgrades is worse than the disease itself and has caused more harm..Version: 2022.3.0
✓ Update sucked!The last update made eprescribing a nightmare. It won't keep a printer selected, you have to select it every time. Almost every single pharmacy now requires ALL the patients demographics to be filled in or it will not allow it to send. The program kicks you all the way out of it and shuts down if you timeout of your password. It has made what was a good program more of a headache, and sending a med for a headache now causes me to have one. Half of our provider have been writing hand Rx's since. Really lame update. They need to fix it!! Also, the darn Quest "Server Maintenance" always seems to happen on a Saturday when I have 2 hours left to work, so our clinic can't pull labs or send Rx's. Getting a little fed up with the price we pay for this per provider for it to slow us down. The Quest rep says"I'll check into it" but that's all we ever hear..Version: 2013.3.0.25
✓ No longer worksNo longer working. Updated. Keep getting message “server not responding”— for days now!.Version: 2020.2.0
✓ Not worth the seconds it takes to download.Not worth the seconds it takes to download on IPhone 6+ App crashes continuously. When (rarely) that it actually opens it tells me my password is invalid, when the same username and password opens Quest Care 360 account in Chrome. I tried calling customer service, spend 45 mins on hold. "Still" not fixed. Advice: just print your results and bill Quest for the time you wasted on their crappy app..Version: 2015.1.0.12
✓ Not compatible with other labsToo many problems, many interruptions throughout the day. Can not upload LabCorp labs. Cannot access radiology reports. Too basic..Version: 2020.4.0
✓ Doesn't work.Why doesn't this app let me log in? I have an account but it doesn't work in this app..Version: 2014.4.0.93
✓ Cant LoginI was able to login on the desktop website fine but I cant login on the app!.Version: 2014.3.0.56
✓ Does not work with iOS 13Can no longer see visit notes when update to IOS 13...support said not compatible with iOS 13..Version: 2019.2.0
✓ It's 2017: Time for fingerprint login don't you think?One of the few HIPAA companies compliant medical apps hanging tightly onto the past and not allowing the user to simply launch securely using fingerprint recognition. Very very very very annoying to have to type in username and password every time the app is launched..Version: 2016.3.0
✓ Rx piece loses medsThank god for paper records. The rx piece loses all my antihypertensives and statins. They shoe up on a pc but not on the itouch. Cuts service was clueless! Anyone else have this problem?.Version: 2011.1.1076
✓ Needs help!The web version is phenomenal the APP not so much! This app needs to be revamped; first of all there should be a dashboard - that can allow you everything the online version offers .. schedule pick up - supplies etc … most of us in healthcare are on the move and need one click options, for this day and age were apps are a must this one is way behind what current apps from other providers can do … Please invest into this app; and make this user friendly and have tools available..Version: 2021.1.0
✓ Update process is horribleUn-anounced updae required through i tunes is a beast to try and do. my systen is down for 2 days while the help desk is eigther busy or working on "bankers hours" thank God I'm only using the Rx writing service and not the EMR.Version: 2017.1
✓ I tried it and it is lameHard to get data, not real use in day to day if you only have some patients on quest,.Version: 0
✓ Many flawsConstantly crashes Very disappointed for the amount of money that we are paying monthly.Version: 2019.2.0
✓ Little improvement in iPad appI still have to complete my note on the desktop version of Quanum and can’t approve controlled substances. Additionally, it can be difficult to order labs on the iPad app. On top of all of this, the system is running slower overall and there have been too many system outages..Version: 2020.4.0
✓ You used to be able to order meds/RX s even yesterdayWhat happened?! Bring back the ability to order meds on my IPhone, please!!!! I’m seriously upset I can’t order meds on the go like I used to! PLEASE FIX THIS. Thanks..Version: 2019.3.1
✓ Worse with each updateIT staff apparently does not have any clue what is needed to facilitate communication with pharmacies and refill meds..Version: 2019.3.1
✓ Why so difficult?!This app seems to have so much trouble searching for pharmacies. I had to “browse” every Walgreens in IL because it couldn’t be found with the city and zip code. Why does it need the form of the med (tab, cap, ampule)? Trintellix only comes in tabs!.Version: 2019.3.1
✓ Can not loginWhen I login a screen to setup security question pops up. This screen is gray and unreadable. I click something random that I can’t see and make up an answer. It says it is setup. It still prompts me to setup security questions. I try 6 more and each says it is setup but won’t let me past this screen..Version: 2020.2.0
✓ CrashesCrashes an insane amount. Any time you try to open a full report or look at a patient’s notes, it crashes.Version: 2019.2.0
🙂 Quanum eLabs Positive Reviews
Quanum eLabs works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Quanum eLabs.
⛔ Quanum eLabs Problems
